Mitsubishi Electric Melsec Q Series User Manual page 373

10
TROUBLESHOOTING
Error code
0x20700010
0x20700011
0x20700012
0x20700020
0x20700021
0x20700022
0x20700023
0x20700024
0x20800010
0x20800011
0x20800012
0x2FE00010
Table 10.7 Access log output error list of DB Connection Service
Error description and cause
(ProgramExec: [IP address]: <...>: Failed)
Invalid program execution request
System error
(ProgramExec: [IP address]: <...>: Failed)
Failed to log on in program execution
(ProgramExec: [IP address]: <...>: Failed)
Failed to load user profile during program
execution
System error
(ProgramExec: [IP address]: <...>: Failed)
Failed to generate process during program
execution
(ProgramExec: [IP address]: <...>: Failed)
The wait for process completion timed out or was
interrupted during program execution.
(SID [Session ID]: TCPOpen Request Error: [IP
address])
Invalid TCPOpen request
System error
• Check if the source IP address belongs to the
MES interface module.
• Please consult your local Mitsubishi
representative.
• Set correct user name and password in [Server
service settings] of MES Interface Function
Configuration Tool.
• Check if the user account is invalid or not by the
administrative tool of Windows
• Check if the setting is forcing the user to enter
password at next logon by the administrative tool
of Windows
• Check if the user password is expired or not by
the administrative tool of Windows
• No user profile for Windows
created. With the user name and password set in
[Server service settings] of MES Interface
Function Configuration Tool, log on Windows
once, and re-execute it.
• The load applied to the computer may have been
too high. Check the execution conditions of other
applications.
• Please consult your local Mitsubishi
representative.
• Check if the application to be executed in
program execution exists or not.
• Check if the name of the application to be
executed in program execution is a directory.
• Make a proper security setting for the application
to be executed in program execution.
• In [DB Connection Service Setting Tool],
increase the DB access timeout value.
• Terminate the application executed by program
execution before logoff.
• Check if the source IP address belongs to the
MES interface module or the configuration
computer.
• Check the version of the MES interface module
or MES Interface Function Configuration Tool.
• Please consult your local Mitsubishi
representative.
10.2 Error Code List
10.2.2 Error codes of DB Connection Service
(From the previous page)
Corrective action
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