Hitachi VSP F1500 User And Reference Manual page 335

Error Error
code message
EX_CMDI Control A read/write to the
OE command command device failed with
I/O error an I/O error or was rejected.
or
rejected
Condition
Troubleshooting
Command Control Interface User and Reference Guide
Recommended action
can identify the cause of EX_CMDRJE
(except for Tru64, DYNIX).
Example:
# paircreate -g G1 -f never -vl -
nocopy
paircreate: [EX_CMDRJE] An order
to the control/command device was
rejected
Refer to the command log (/HORCM/
log10/horcc_u1-1.log) for details.
It was rejected due to SKEY=0x05,
ASC=0x26, SSB=0xB9BF,0xB9C7 on
Serial#(63502).
Refer to the host syslog file, and
investigate the cause of the error. If the
cause is "Illegal Request (0x05)" Sense
Key, please confirm the following items.
Verify the program products, such as
TrueCopy and ShadowImage, are
installed.
Verify ports are set.
Verify CU paths have been established
by Device Manager - Storage Navigator,
CCI, or other methods.
Verify that the volume which is the
target of the pair operation is in the
appropriate status for issuing the
concerned command.
Verify that the status of the volume
which is the target of the pair operation
changed to the intended status after
160 or more seconds have passed since
the concerned command issued.
• When the status has changed as
you intended: The command
executed normally. The
communication delay or other
errors may happen. Confirm the
path between the storage systems.
• When the status has not changed:
Issue the concerned command
again. If the phenomenon happens
again, contact Hitachi Data Systems
customer support.
• Other than above: Contact Hitachi
Data Systems customer support.
If the problem persists, contact Hitachi
Data Systems customer support.
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