Platinum Configuration Page - Oracle EXADATA X6-2 Installation And Configuration Manual

Table 3-13
Cell Alerting Field
Name
Email Address
Enable SNMP Alerting
SNMP Server
Port
Community
Related Topics:
• Oracle Exadata System Software User's Guide

3.2.16 Platinum Configuration Page

Oracle Platinum Service provides enhanced support at no additional cost for qualified
engineered systems. This is a connected service and requires Oracle Advanced
Support Gateway (OASG) to be provisioned within the environment. The configuration
for OASG is defined with the user information that is used by the Platinum Service
monitoring agent. The following table lists the Oracle Platinum Service configuration
options.
Table 3-14
Platinum Field
Capture data for Platinum configuration
Customer Name
CSI
My Oracle Support email
Use Existing Gateway
(Cont.) Cell Alerting Configuration Page
Platinum Configuration Page.
OEDA Graphical User Interface
Description
Sets the SMTP e-mail user name that appears
in the alert notifications.
Example: Oracle Exadata Database
Machine
Sets the SMTP e-mail address that sends
alert notifications.
Example: dm01@example.com
Enables using SNMP to deliver alerts.
Sets the SNMP server host name.
Example: snmp.example.com
Note: Additional SNMP targets may be
defined after installation. Refer to Oracle
Exadata System Software User's Guide.
Sets the SNMP server port. The default value
is 162.
Sets the SNMP server community. The default
value is public.
Description
Enables collection of Oracle Platinum Service
configuration.
Defined on the Customer Details page. This
field can be edited.
Note: The customer name must match the My
Oracle Support portrait name.
Sets the hardware customer support identifier
(CSI) for the system.
Sets the e-mail address for access to the
system CSI.
Enables use of an existing OASG gateway.
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