Page 1 Oracle Exadata Storage Server X5-2 ® High Capacity Service Manual Part No: E55080-05 January 2018...
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Page 5: Table Of Contents
Contents Using This Documentation ................ 11 Product Documentation Library ............... 11 Feedback ...................... 11 About the Oracle Exadata Storage Server X5-2 High Capacity ...... 13 Product Description .................. 13 About Controls and Connectors ............... 14 Front Panel Components ................. 14 Rear Panel Components and Cable Connections .......... 15 About System Components ................ 16 Illustrated Parts Breakdown .............. 16...
Page 6 Servicing Fan Modules ................... 66 ▼ Remove a Fan Module .............. 67 ▼ Install a Fan Module ................. 70 Servicing Power Supplies ................ 71 ▼ Remove a Power Supply .............. 73 ▼ Install a Power Supply .............. 75 Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 7 Servicing the Oracle Storage 12 Gb/s SAS PCIe RAID HBA Card ...... 123 ▼ Remove the Sun Storage 12 Gb/s SAS PCIe RAID HBA Card .... 124 ▼ Install the Oracle Storage 12 Gb/s SAS PCIe RAID HBA Card .... 127 Servicing the Front LED/USB Indicator Modules .......... 130 ▼...
Page 8 Switching Between Legacy BIOS and UEFI Boot Modes ...... 184 UEFI Boot Mode Advantages .............. 184 Configuration Utilities for Add-In Cards .......... 185 Using BIOS for Resource Allocation ............... 186 Legacy Option ROM Allocation ............. 186 Common BIOS Setup Utility Tasks .............. 187 Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 9 BIOS IO Menu Add In Cards Options ............. 224 BIOS Boot Menu Selections ................ 225 BIOS Exit Menu Selections ................ 226 Monitoring Components and Identifying SNMP Messages ...... 229 Monitoring Component Health and Faults Using Oracle ILOM ...... 229 Monitoring System Components .............. 230 System Chassis Components .............. 231 Cooling Unit Components .............. 233...
Page 10 Identifying SNMP Trap Messages .............. 241 Environmental Events ................... 241 Hard Disk Drive Events ................ 243 Power Events .................... 244 Fan Events .................... 248 Memory Events ................... 249 Entity Presence Events ................. 255 Physical Security Events ................ 256 Index ........................ 257 Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 11: Using This Documentation
Using This Documentation Overview – This service manual explains how to remove and replace parts in the Oracle ■ Exadata Storage Server X5-2 High Capacity, and how to maintain and troubleshoot the system. Audience – This guide is intended for trained technicians and authorized service personnel ■...
Page 12 Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 13: About The Oracle Exadata Storage Server X5-2 High Capacity
Review system components. “About System Components” on page 16 Product Description The Oracle Exadata Storage Server X5-2 High Capacity is an enterprise-class, two rack unit (2U) server. It supports the following components: Two Intel E5-2630, 8-core, 2.4 GHz, 85W processors.
Page 14: About Controls And Connectors
“Illustrated Parts Breakdown” on page 16 ■ “Troubleshooting Using the Server Front and Rear Panel Status Indicators ” on page 26 ■ Front Panel Components Figure Description Legend Locator LED/Locator button: white Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 15: Rear Panel Components And Cable Connections
Rear storage drive 0 (HDD/SSD) and storage drive 1 (HDD/SSD) 3, 4, 10, PCIe slots 1, 2, 4, 5 (These slots contain the Oracle Flash Accelerator F160 NVMe PCIe Add In Card.) PCIe slot 3 (This slot contains the Sun Dual Port QDR InfiniBand Host Channel Adapter for PCIExpress Gen 3.)
Page 16: About System Components
10/100/1000BASE-T port (NET MGT) USB 2.0 ports (2) DB-15 video connector PCIe slot 6 (This slot contains the Oracle Storage 12 Gb SAS PCIe RAID HBA.) Network (NET) 100/1000/10000 ports (NET3 - NET0) System status LEDs: Locator/Button: white; Service Required: amber; Power/OK: green...
Page 17 About System Components Figure Description Legend Twelve 3.5-inch storage drives Front disk backplane for twelve 3.5-inch drives Left LED indicator module About the Oracle Exadata Storage Server X5-2 High Capacity...
Page 18: Field-Replaceable Units
Two fully redundant AC-powered power supplies. “Servicing Power Supplies” on page 71 (PSU) Processor and The processor that carries out the instructions of the “Servicing Processors” on page 99 heatsink system. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 19 SAS cables Provide signals between the front disk backplane and “Servicing SAS Cables” on page 118 the Oracle Storage 12 Gb SAS PCIe RAID HBA, and from the front disk backplane to the rear disk backplane. Oracle Storage 12 Located in PCIe slot 6, the Sun Storage 12 Gb SAS “Servicing the Oracle Storage 12 Gb/s SAS PCIe RAID...
Page 20 Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 21: Troubleshooting And Diagnostics
Troubleshooting and Diagnostics This section includes information about troubleshooting hardware component faults for the Oracle Exadata Storage Server X5-2 High Capacity. It contains the following topics. Description Link Maintenance-related information and procedures that “Troubleshooting Server Component Hardware you can use to troubleshoot and repair server hardware Faults”...
Page 22: Troubleshooting Server Hardware Faults
2. Prepare the server for service using Oracle ILOM. If you have determined that the hardware fault requires service (physical access to the server), use Oracle ILOM to power off the server, activate the Locate LED, and take the server offline.
Page 23 This procedure uses the basic troubleshooting steps described in “Basic Troubleshooting Process” on page Use this procedure to troubleshoot hardware faults with the Oracle ILOM web interface and, if necessary, prepare the server for service. This procedure provides one basic approach to troubleshooting hardware faults. It Note - uses a combination of the Oracle ILOM web interface and command-line interface (CLI).
Page 24 In the above example, the Status screen shows that the Memory subsystem requires service. This indicates that a hardware component within the subsystem is in a fault state. To identify the component, click on Memory in the Status section. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 25 To prepare the server for service, see “Preparing for Service” on page After servicing the component, you might need to clear the fault in Oracle ILOM. For more information, refer the service procedure for the component. Service the component.
Page 26: Troubleshooting And Diagnostic Information
“Ethernet Ports Status Indicators” on page 30 ■ “Motherboard Status Indicators” on page 31 ■ Related Information “Front Panel Components” on page 14 ■ “Rear Panel Components and Cable Connections” on page 15 ■ Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 27 ■ OFF – Server is operating normally. ■ FAST BLINK – Use Oracle ILOM to activate this LED indicator to enable you to locate a particular system quickly and easily. ■ Pressing the Locate button will toggle the LED indicator fast blink on or off.
Page 28: Server Fan Status Indicators
Indicates the operational state of the chassis. ■ OFF – AC power is not present or the Oracle ILOM boot is not complete. ■ STANDBY BLINK – Standby power is on, but the chassis power is off and the Oracle ILOM SP is running.
Page 29: Power Supply Status Indicators
Troubleshoot Hardware Faults Using the Oracle ILOM Web Interface Server Fan Status Indicators TABLE 2 Status Icon Color State and Meaning Indicator Name Fan Status None Amber ■ Off – The fan module is correctly installed and operating within specification.
Page 30: Ethernet Ports Status Indicators
Link speed Top right Bicolored: Amber/ ■ OFF – 100BASE-T link. Green ■ Amber ON – 1000BASE-T link. ■ Green ON – 10GBBASE-T link. ■ FLASHING – No function. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 31: Troubleshooting System Cooling Issues
DIMM Fault Status Indicators: Each of the 24 DIMM sockets on the motherboard has ■ an amber fault status indicator (LED) associated with it. If Oracle ILOM determines that a DIMM is faulty, pressing the Fault Remind button on the motherboard I/O card signals the service processor to light the fault LED associated with the failed DIMM.
Page 32 To function properly, the server has cooling areas that are maintained by an air baffle, component filler panels, and the server top cover. These server components need to be in place Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 33: Troubleshooting Power Issues
Troubleshoot Hardware Faults Using the Oracle ILOM Web Interface for the server to function as a sealed system. If internal cooling areas are compromised, the server cooling system, which relies on the movement of cool air through the server, cannot function properly, and the airflow inside the server becomes chaotic and non-directional.
Page 34: Ac Power Connection
The Velcro straps shown in the following figure should be used to secure the power cord Note - connectors to the rear of the power supplies. The Velcro retaining straps minimize the risk of accidental disconnection. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 35: Top Cover
Troubleshoot Hardware Faults Using the Oracle ILOM Web Interface Action: Check that the AC cables are connected to both power supplies. Check that the power supplies are operational (the PSU indicator panel should have a lit green AC OK indicator).
Page 36: Managing Server Hardware Faults Through The Oracle Ilom Fault Management Shell
Managing Server Hardware Faults Through the Oracle ILOM Fault Management Shell The Oracle ILOM Fault Management Shell enables you to view and manage fault activity on a managed servers and other types of devices. For more information about how to use the Oracle ILOM Fault Management Shell, refer to the Oracle ILOM User's Guide for System Monitoring and Diagnostics Firmware Release 3.2.x in...
Page 37: Diagnostic Tools
Diagnostic Tools The selection of diagnostic tools available for your server range in complexity from a comprehensive validation test suite (Oracle VTS) to a chronological event log (Oracle ILOM System Log). The selection of diagnostic tools also includes standalone software packages, firmware-based tests, and hardware-based LED indicators.
Page 38: Diagnostic Tool Documentation
■ “Configuring Serial Port Sharing” on page 41 ■ “Ethernet Port Boot Order and Device Naming” on page 42 ■ “Rear Panel Pinhole Switches” on page 43 ■ Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 39: Attach Devices To The Server
Connect an Ethernet cable to the Gigabit Ethernet (NET) connectors as needed for OS support. “Rear Panel Connector Locations” on page To connect to the service processor's Oracle ILOM over the network, connect an Ethernet cable to the Ethernet port labeled NET MGT. “Rear Panel Connector Locations” on page...
Page 40 60 seconds if the server is not connected to a terminal, PC, or workstation. Note - Oracle ILOM will signal a fault on any installed power supply that is not connected to an AC power source, since it might indicate a loss of redundancy.
Page 41: Configuring Serial Port Sharing
Configuring Serial Port Sharing By default, the SP console (SER MGT) port sends serial port output from the server. Using Oracle ILOM, you can specify that the host console (COM1) be assigned as owner of the server serial port output.
Page 42: Ethernet Port Boot Order And Device Naming
To log in, open a web browser and direct it using the IP address of the server SP. Log in as root or a user with administrator privileges. See “Accessing Oracle ILOM” in the Oracle X5 Series Servers Administration Guide.
Page 43: Rear Panel Pinhole Switches
Assign Serial Port Output Using the Web Interface You can change the boot priority using the Boot Device Priority screen available in the Note - Boot menu of the BIOS Setup Utility. 1. NET 0 2. NET 1 3. NET 2 4.
Page 44: Getting Help
The following sections describe how to get additional help to resolve server-related problems. “Contacting Support” on page 45 ■ “Locating the Chassis Serial Number” on page 45 ■ Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 45: Contacting Support
Getting Help Contacting Support If the troubleshooting procedures in this chapter fail to solve your problem, use the following table to collect information that you might need to communicate to support personnel. System Configuration Your Information Information Needed Service contract number System model Operating environment System serial number...
Page 46 Using Oracle ILOM: ■ From the command-line interface (CLI), type the command: show/System. ■ From the web interface, view the serial number on the System Information screen. ■ Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 47: Preparing For Service
Follow all standard cautions, warnings, and instructions marked on the equipment and ■ described in Oracle Exadata Storage Server X5-2 High Capacity Safety and Compliance Guide and Important Safety Information for Oracle's Hardware Systems. Ensure that the voltage and frequency of your power source match the voltage and ■...
Page 48: Safety Symbols
Ordinary amounts of static electricity from clothing or the work environment can destroy components. Do not touch the components along their connector edges. Do the following when handling ESD-sensitive components: Use an antistatic wrist strap. ■ Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 49: Fru Key Identity Properties (Kip) Automated Update
■ FRU Key Identity Properties (KIP) Automated Update Oracle ILOM includes a key identity properties (KIP) auto-update feature that ensures product information that is used for service entitlement and warranty coverage is accurately maintained by the server at all times, including during hardware replacement activities.
Page 50: Related Information
■ When a server FRU that contains the KIP is removed and a replacement component is installed, the KIP of the replacement component is programmed by Oracle ILOM to contain the same KIP as the other two components. Only one of the quorum members can be replaced at a time. Automated updates can only Note - be completed when two of the three quorum members contain matching key identity properties.
Page 51: Powering Down The Server
Immediate Shutdown Using the Power Button” on page 52 ■ “Power Down the Server for Immediate Shutdown Using the Oracle CLI” on page 52 ■ “Power Down the Server for Immediate Shutdown Using the Oracle ILOM Web Interface” on page 53 Related Information “Power On the Server”...
Page 52: Power Button
Log in to the Oracle ILOM command-line interface (CLI) using an Administrator account. Oracle ILOM displays the default command prompt (->), indicating that you have successfully logged in to Oracle ILOM. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 53 Power Down the Server for Immediate Shutdown Using the Oracle ILOM Web Interface From the CLI prompt, type the following command: -> stop -f /System The server powers down immediately. Disconnect the power and data cables from the server. “Disconnect Cables From the Server” on page...
Page 54: Disconnect Cables From The Server
Related Information “Power Down the Server for Immediate Shutdown Using the Power Button” on page 52 ■ “Power Down the Server for Immediate Shutdown Using the Oracle CLI” on page 52 ■ “Power On the Server” on page 167 ■...
Page 55: Extend The Server To The Maintenance Position
To prevent the rack from tipping forward when the server is extended, extend all rack anti-tilt devices. For instructions for stabilizing the rack, refer to “Stabilize the Rack for Installation” in Oracle Exadata Storage Server X5-2 High Capacity Installation Guide.
Page 56: Remove The Server From The Rack
The server weighs approximately 63 pounds (28.5 kg). Two people are required to Caution - unmount and carry the chassis. Disconnect all the cables and power cords from the server. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 57: Take Antistatic Measures
Remove the cable management arm (CMA). For instructions for removing the CMA, see the “Remove the Cable Management Arm” in Oracle Exadata Storage Server X5-2 High Capacity Installation Guide. Extend the server to the maintenance position. “Extend the Server to the Maintenance Position” on page...
Page 58: Remove The Server Top Cover
Servicing some components requires that the top cover be removed. Note - Ensure that AC power cords are disconnected from the server power supplies. Unlatch the top cover [1]. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 59: Remove The Fan Assembly Door From The Server
Remove the Fan Assembly Door From the Server Press the green release button on the top of the server cover. While pressing the top cover release button, slide the cover toward the rear of the server [2]. If necessary, open the fan assembly door. Lift up and remove the top cover [2].
Page 60 ■ “Remove the Server Top Cover” on page 58 ■ “Install the Server Top Cover” on page 161 ■ “Install the Fan Assembly Door” on page 163 ■ Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 61: Servicing Components That Do Not Require Server Power-Off
Servicing Components That Do Not Require Server Power-Off These sections describe how to service components that do not require you to power off the server. For more information about server components, see “Illustrated Parts Breakdown” on page Description Links Service storage and boot drives. “Servicing Storage Drives and Rear Drives”...
Page 62: Storage Drives Hot-Plug Conditions
The blue OK to Remove status indicator LED on the drive may or may not light, as Note - support for this varies depending on the operating system in use. Identify the location of the drive that you want to remove. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 63 Remove a Storage Drive The following illustrations show the location of the drives and the internal system software designations for the drives. For information on storage drive status indicators (LEDs), refer to “Storage and Boot Drive Indicators” on page Figure Description Figure Description...
Page 64 Pressing the latch release button. Opening the latch. Caution - The latch is not an ejector. Do not open the latch too far to the right. Doing so can damage the latch. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 65: Install A Storage Drive
Install a Storage Drive Grasp the latch and pull the drive out of the drive slot. Consider your next steps: If you are replacing the drive, continue to “Install a Storage Drive” on page ■ Whenever you remove a storage drive, you should replace it with another storage Caution - drive;...
Page 66: Servicing Fan Modules
“Storage Drives Hot-Plug Conditions” on page 62 ■ “Remove a Storage Drive” on page 62 ■ Servicing Fan Modules The fan modules are located in the front of the server. See the following procedures: Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 67: Remove A Fan Module
Remove a Fan Module “Remove a Fan Module” on page 67 ■ “Install a Fan Module” on page 70 ■ Related Information “Remove the Server Top Cover” on page 58 ■ Remove a Fan Module You do not have to power off the server to service fan modules. You should not begin this procedure unless you have a replacement fan module and you are ready to install it right away.
Page 68 Amber – The fan module is faulty. The front Top Fan LED and the front and rear panel Service Required LEDs are also lit if the system detects a fan module fault. Green – Indicates that the fan module is correctly installed and operating within specification. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 69 Remove a Fan Module Use a No. 2 Phillips screwdriver to loosen the captive screw that secures the faulty fan module in the chassis [1]. Grasp both the captive screw and the opposite end of the module and lift the fan module straight up and out of the chassis, and set it aside on an antistatic mat [2].
Page 70: Install A Fan Module
The fan modules are keyed to ensure that they are installed in the correct orientation. Press down on the fan module and apply firm pressure to fully seat the fan module. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 71: Servicing Power Supplies
Servicing Power Supplies Verify that the fan module status LED on the replacement fan module is lit green. Using your thumb and forefinger, tighten the captive screw to secure the fan module to the chassis. Then use a No. 2 Phillips screwdriver to tighten the screw an additional 1/4 turn to secure the fan module to the chassis [2].
Page 72 “Install a Power Supply” on page 75 ■ Related Information “Troubleshooting Using the Server Front and Rear Panel Status Indicators ” on page 26 ■ “Powering Down the Server” on page 51 ■ Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 73: Remove A Power Supply
You can also use the Oracle ILOM show faulty command at the Oracle ILOM prompt (->) to identify a power supply failure. Alternatively, to list all known faults in the server, log into the Oracle Solaris OS and issue the fmadm faulty command, or log into the Oracle ILOM service processor from the Oracle ILOM Fault Management Shell and issue the fmadm faulty command.
Page 74 Related Information “Rear Panel Components and Cable Connections” on page 15 ■ “Power Supply Status Indicators” on page 29 ■ “Install a Power Supply” on page 75 ■ Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 75: Install A Power Supply
Install a Power Supply Install a Power Supply Always replace the failed power supply with the same type of power supply. Caution - Remove the replacement power supply from its packaging, and place it on an antistatic mat. Align the replacement power supply with the empty power supply slot. Slide the power supply into the slot until it is fully seated.
Page 76: Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January
Note - (SP) to propagate the FRU top-level indicator (TLI) data to the new power supply. For instructions on resetting the SP, see the Oracle Integrated Lights Out Manager (ILOM) 3.2 Configuration and Maintenance Guide at http://www.oracle.com/goto/ilom/docs. Power Supply 1 does not contain FRU TLI data, and therefore does not require an SP reset after replacement.
Page 77: Servicing Components That Require Server Power-Off
“Servicing Components That Do Not Require Server Power-Off” on page 61 ■ Servicing the DIMMs The Oracle Exadata Storage Server X5-2 High Capacity supports a DDR4 DIMM configuration that includes dual-rank (DR) and single-rank (SR) DDR4 DIMMs. Servicing Components That Require Server Power-Off...
Page 78: Dimm And Processor Physical Layout
0 (P0) is on the left. Notice that each processor, P0 and P1, have four memory channels that are labeled, from left to right, Ch C, Ch D, Ch B, and Ch A. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 79: Dimm Population Rules
Servicing the DIMMs Related Information “DIMM Population Rules” on page 79 ■ “DIMM Rank Classification Labels” on page 79 ■ “Inconsistencies Between DIMM Fault Indicators and the BIOS Isolation of Faulty ■ DIMMs” on page 80 DIMM Population Rules The population rules for adding DIMMs to the server are as follows: The server supports four 16-GB dual-rank (DR) Registered DIMMs (RDIMMs) on ■...
Page 80: Inconsistencies Between Dimm Fault Indicators And The Bios Isolation Of Faulty Dimms
Inconsistencies Between DIMM Fault Indicators and the BIOS Isolation of Faulty DIMMs When a single DIMM is marked as failed by Oracle ILOM (for example, fault.memory. intel.dimm.training-failed is listed in the SP Event Log), BIOS might disable the entire memory channel that contains the failed DIMM, up to three DIMMs. As a result, none of the memory installed in the disabled channel will be available to the operating system.
Page 81: Identify And Remove A Faulty Dimm
Identify and Remove a Faulty DIMM Identify and Remove a Faulty DIMM Prepare the server for service. Power off the server, and disconnect the power cords from the server power supplies. “Powering Down the Server” on page Extend the server into the maintenance position. “Extend the Server to the Maintenance Position”...
Page 82 If the DIMM fault LED is off, then the DIMM is operating properly. ■ If the DIMM fault LED is on (amber), then the DIMM is faulty and should be replaced [1]. ■ Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 83 Identify and Remove a Faulty DIMM To remove the faulty DIMM, do the following: Rotate both DIMM socket ejectors outward as far as they will go. The DIMM is partially ejected from the socket. Carefully lift the DIMM straight up to remove it from the socket. Replace each faulty DIMM with either another DIMM of the same rank size (dual- rank or single-rank) or leave the socket empty.
Page 84: Install A Dimm
The notch ensures that the DIMM is oriented correctly. Push the DDR4 DIMM into the connector socket until the ejector tabs lock the DIMM in place. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 85 Install a DIMM If the DIMM does not easily seat into the connector socket, verify that the notch in the DIMM is aligned with the connector key in the connector socket. If the notch is not aligned, damage to the DIMM might occur. Repeat Step 3 until all replacement DIMMs are installed.
Page 86: Servicing Pcie Cards
(Optional) Use Oracle ILOM to clear server DDR4 DIMM faults. DDR4 DIMM faults are automatically cleared after a new memory DIMM has been installed. If you need to manually clear DDR4 DIMM faults, refer to the Oracle Integrated Lights Out Manager (ILOM) 3.2 Documentation Library at: http://www.oracle.com/goto/ilom/docs.
Page 87: Pcie Slot Locations
“Install a PCIe Card” on page 90 ■ Related Information “Servicing the Oracle Storage 12 Gb/s SAS PCIe RAID HBA Card” on page 123 ■ PCIe Slot Locations There are six PCIe slots available for optional PCIe cards. The following figure shows the PCIe slot numbering.
Page 88: Remove A Pcie Card
Locate the PCIe card that you want to remove. “PCIe Slot Locations” on page If necessary, make a note of where the PCIe cards are installed. Unplug all data cables from the PCIe card [1]. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 89 Remove a PCIe Card Rotate the PCIe card locking mechanism [1], and then lift up on the PCIe card to disengage it from the motherboard connectors [2]. Place the PCIe card on an antistatic mat. Related Information “PCIe Slot Locations” on page 87 ■...
Page 90: Install A Pcie Card
If necessary, remove the PCIe filler panel from the slot. Save this filler panel in case you ever need to remove the PCIe card from the system. Note - Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 91 Install a PCIe Card Insert the PCIe card into the correct slot [1], and rotate the PCIe locking mechanism to secure the PCIe card in place [2]. Reconnect the cables to the PCIe card that you unplugged during the removal procedure [2].
Page 92: Servicing The Internal Usb Flash Drive
You can use the Oracle ILOM web interface or the command-line interface (CLI) to manually clear faults. For information on how to use the Oracle ILOM web interface or the CLI to clear server faults, see the Oracle Integrated Lights Out Manager (ILOM) 3.2 Documentation Library http://www.oracle.com/goto/ilom/docs.
Page 93: Remove The Internal Usb Flash Drive
Remove the Internal USB Flash Drive Ensure that all power is removed from the server before removing or installing a Caution - flash drive or damage to the drive might occur. You must disconnect all power cables from the system before performing these procedures. This section covers the following topics: “Remove the Internal USB Flash Drive”...
Page 94: Install The Internal Usb Flash Drive
To remove the USB flash drive, grasp the flash drive and pull it from the slot. Related Information “Install the Internal USB Flash Drive” on page 94 ■ Install the Internal USB Flash Drive Unpack the replacement USB flash drive. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 95 Install the Internal USB Flash Drive Insert the flash drive into the USB slot. Return the server to operation. Install the server top cover. “Install the Server Top Cover” on page 161. Return the server to the normal rack position. “Return the Server to the Normal Rack Position”...
Page 96: Servicing The Battery
“Electrostatic Discharge Safety” on page Remove the server top cover. “Remove the Server Top Cover” on page Swivel the air baffle into the upright position to allow access to the battery. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 97: Install The Battery
Install the Battery To dislodge the battery from its retainer, gently push the top edge of the battery away from the retainer. Lift the battery up and out of its retainer. Related Information “Install the Battery” on page 97 ■ Install the Battery Unpack the replacement battery.
Page 98 If the service processor is configured to synchronize with a network time server using Note - the Network Time Protocol (NTP), the Oracle ILOM SP clock will be reset as soon as the server is powered on and connected to the network; otherwise, proceed to the next step.
Page 99: Servicing Processors
G29477-002 or later) must be used to remove and replace a processor; otherwise, the processor or the processor socket might be damaged. The Oracle Exadata Storage Server X5-2 High Capacity uses two Intel E5-2630, 8-core, 2.4 GHz, 85W processors. When replacing the processor, you must use the specifically designed green color-coded processor removal and replacement tool.
Page 100: Remove A Processor
This can happen if the Fault Remind button is pressed for a long time with fault LEDs lit or if power has been removed from the server for more than 15 minutes. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 101 Remove a Processor The processor Fault LED for the faulty processor lights. The processor Fault LEDs are located next to the processors: If the processor Fault LED is off, then the processor is operating properly. ■ If the processor Fault LED is on (amber), then the processor is faulty and should be ■...
Page 102 To separate the heatsink from the top of the processor, gently twist the heatsink left and right, while pulling upward, and then lift off the heatsink and place it upside down on a flat surface. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 103 Remove a Processor A thin layer of thermal grease separates the heatsink and the processor. This grease acts as an adhesive. Do not allow the thermal grease to contaminate the work space or other components. Note - Use an alcohol pad to clean the thermal grease from the underside of the heatsink.
Page 104 Carefully grasp the processor by the front and back edges, lift it out of the tool and place it with the circuit side down (the installed orientation) into an antistatic container [6]. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 105 Remove a Processor Carefully clean the thermal grease off the top of the processor. Related Information “Install a Processor” on page 106 ■ Servicing Components That Require Server Power-Off...
Page 106: Install A Processor
For a description of the processors that are supported by the server, see “Storage Server Features and Components” in Oracle Exadata Storage Server X5-2 High Capacity Installation Guide. Ensure that the two processor ILM assembly levers and the ILM assembly load plate are in the fully open position.
Page 107 Install a Processor Lower the processor into the tool and press the tool release lever to release the center button and engage the processor [3]. An audible click indicates that the processor is locked into place. Properly position the tool over the processor socket and lower it into place [4].
Page 108 Install a Processor Remove the processor removal/replacement tool [6]. Visually check the alignment of the processor in the socket. When properly aligned, the processor sits flat in the processor socket. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 109 Install a Processor Do not press down on the processor. Irreparable damage to the processor or Caution - motherboard might occur from excessive downward pressure. Do not forcibly seat the processor into the socket. Excessive downward pressure might damage the socket pins. Swing the processor ILM assembly load plate into the closed position [2].
Page 110 Install the server top cover. “Install the Server Top Cover” on page 161. Return the server to the normal rack position. “Return the Server to the Normal Rack Position” on page 165. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 111 Commands: show Alternatively, to list all known faults in the server, log into the Oracle Solaris OS and issue the fmadm faulty command, or log into the Oracle ILOM service processor from the Oracle ILOM Fault Management Shell and issue the fmadm faulty command.
Page 112: Servicing The Storage Drive Backplanes
“Extend the Server to the Maintenance Position” on page Attach an antistatic wrist strap to your wrist, and then to a metal area on the chassis. “Take Antistatic Measures” on page Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 113 Remove the Storage Drive Backplane Open the server fan assembly door, and remove the fan modules from the server. “Remove a Fan Module” on page Remove the fan assembly door from the server. “Remove the Fan Assembly Door From the Server” on page Pull each storage drive out far enough to disengage if from the disk backplane.
Page 114 Using a No. 2 Phillips screwdriver, loosen the right-side spring-mounted screw that secures the storage drive backplane to the chassis [3]. Lift the storage drive backplane up to release it from the standoff hooks [4]. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 115 Remove the Storage Drive Backplane Pull the storage drive backplane away from the standoff hooks and out of the chassis [5]. Place the storage drive backplane on an antistatic mat. Related Information “Install the Storage Drive Backplane” on page 116 ■...
Page 116: Install The Storage Drive Backplane
Lower the storage drive backplane into the server, and position it to engage the standoff hooks [1]. Using a No. 2 Phillips screwdriver, install and tighten the right-side spring- mounted screw to secure the storage drive backplane to the chassis [2]. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 117 Install the Storage Drive Backplane Reconnect the cables to the storage drive backplane. Reconnect the auxiliary signal cable and the power cable to the storage drive backplane [3]. Use the following cable part number table to ensure proper cable connections: Cable Part Number Description 7079291...
Page 118: Servicing Sas Cables
IMPORTANT: When the disk backplane is replaced, the key identity properties (KIP) Note - of the disk backplane is programmed by Oracle ILOM to contain the same KIP as the other quorum member components. If you have removed other quorum member components, you might need to manually program the product serial number (PSN) into the new disk backplane.
Page 119 “Remove the Fan Assembly Door From the Server” on page Disconnect the SAS cables. To disconnect the SAS cables between the Oracle Storage 12 Gb/s SAS PCIe RAID HBA card in PCIe slot 6 and the front storage drive backplane, press each latch, and then pull out to disengage the cable from each SAS connector [1 and 2].
Page 120 Remove the SAS cables from the server. Carefully remove the SAS cable bundles from the chassis mid-wall. Be careful not to snag the cables on the server components. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 121: Install Sas Storage Drive Cables
Install the SAS cables between the front storage drive backplane and the Oracle Storage 12 Gb/s SAS PCIe RAID HBA card in PCIe slot 6 [1]. Route the SAS cable bundle through the chassis mid-wall and along the left side of the chassis.
Page 122 Return the server to operation. Install the server's front fan assembly door cover. “Install the Fan Assembly Door” on page 163. Lower the air baffle to the installed position. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 123: Servicing The Oracle Storage 12 Gb/S Sas Pcie Raid Hba Card
Servicing the Oracle Storage 12 Gb/s SAS PCIe RAID HBA Card These sections describe how to service and install the Oracle Storage 12 Gb/s SAS PCIe RAID HBA card. These procedures require that you handle components that are sensitive to Caution - electrostatic discharge.
Page 124: Remove The Sun Storage 12 Gb/S Sas Pcie Raid Hba Card
This section covers the following topics: “Remove the Sun Storage 12 Gb/s SAS PCIe RAID HBA Card” on page 124 ■ “Install the Oracle Storage 12 Gb/s SAS PCIe RAID HBA Card” on page 127 ■ Related Information “Servicing SAS Cables” on page 118 ■...
Page 125 Place the super capacitor on an antistatic mat. Swivel the air baffle into the upright position to allow access to the super capacitor cable and the Oracle Storage 12 Gb/s SAS PCIe RAID HBA card. Servicing Components That Require Server Power-Off...
Page 126 “Remove SAS Storage Drive Cables” on page 118. Lift and remove the Oracle Storage 12 Gb/s SAS PCIe RAID HBA card and super capacitor cable from the chassis. Place the Oracle Storage 12 Gb/s SAS PCIe RAID HBA card and super capacitor cable on an antistatic mat.
Page 127: Install The Oracle Storage 12 Gb/S Sas Pcie Raid Hba Card
Install the Oracle Storage 12 Gb/s SAS PCIe RAID HBA Card Related Information “Install the Oracle Storage 12 Gb/s SAS PCIe RAID HBA Card” on page 127 ■ Install the Oracle Storage 12 Gb/s SAS PCIe RAID HBA Card Unpack the replacement Oracle Storage 12 Gb/s SAS PCIe RAID HBA card and super capacitor, and place them on an antistatic mat.
Page 128 Insert the Oracle Storage 12 Gb/s SAS PCIe RAID HBA card into slot 6, and rotate the PCIe locking mechanism to secure the PCIe HBA card in place [2]. PCIe slot 6 is the primary slot for the Oracle Storage 12 Gb/s SAS PCIe RAID HBA Note - card.
Page 129 Install the Oracle Storage 12 Gb/s SAS PCIe RAID HBA Card Apply a reclosable fastener to the underside of the super capacitor. Align the reclosable fastener on the super capacitor with the reclosable fastener on the air baffle and press down [1].
Page 130: Servicing The Front Led/Usb Indicator Modules
You can use the Oracle ILOM web interface or the command-line interface (CLI) to manually clear faults. For information on how to use the Oracle ILOM web interface or the CLI to clear server faults, see the Oracle Integrated Lights Out Manager (ILOM) 3.2 Documentation Library http://www.oracle.com/goto/ilom/docs.
Page 131: Remove The Left Led Indicator Module
Remove the Left LED Indicator Module “Remove the Right LED/USB Indicator Module” on page 138 ■ “Install the Right LED/USB Indicator Module” on page 141 ■ Related Information “Troubleshooting Using the Server Front and Rear Panel Status Indicators ” on page 26 ■...
Page 132 “Remove a Fan Module” on page Disconnect all cables from the front storage drive backplane. See the procedures for your storage drive configuration in “Servicing the Storage Drive Backplanes” on page 112. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 133 Remove the Left LED Indicator Module Disconnect the left LED indicator module cable and the right LED/USB indicator module cable from the motherboard [1 and 2]. Slide the disk cage assembly forward, and then gently lift the disk cage assembly from the chassis [3]. Set the disk cage assembly on an anti-static mat.
Page 134 Remove the LED indicator module from the server front panel [2]. Related Information “Server System-Level Status Indicators” on page 27 ■ “Install the Left LED Indicator Module” on page 135 ■ Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 135: Install The Left Led Indicator Module
Install the Left LED Indicator Module Install the Left LED Indicator Module Install the left LED indicator module. Push the LED indicator module and cable through the left LED housing on the server front panel [1]. If necessary, use a piece of capping tape to secure the cable to the side of the disk cage assembly.
Page 136 [2 and 3]. Reconnect all cables to the front storage drive backplane. See the procedures for your storage drive configuration in “Servicing the Storage Drive Backplanes” on page 112. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 137 Install the Left LED Indicator Module Install the fan modules in the server. “Install a Fan Module” on page Install the four No. 2 Phillips screws (two on each side of the chassis) that secure the disk cage assembly to the server chassis. Install the server fan assembly door.
Page 138: Remove The Right Led/Usb Indicator Module
“Remove the Fan Assembly Door From the Server” on page Remove the four remaining No. 2 Phillips screws (two on each side of the chassis) that secure the disk cage assembly to the server chassis. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 139 Remove the Right LED/USB Indicator Module Remove the fan modules from the server. “Remove a Fan Module” on page Disconnect all cables from the front storage drive backplane. See the procedures for your storage drive configuration in “Servicing the Storage Drive Backplanes”...
Page 140 If present, remove the capping tape that secures the cable to the side of the disk cage assembly. Remove the LED/USB indicator module from the server front panel [2]. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 141: Install The Right Led/Usb Indicator Module
Install the Right LED/USB Indicator Module Related Information “Server System-Level Status Indicators” on page 27 ■ “Install the Right LED/USB Indicator Module” on page 141 ■ Install the Right LED/USB Indicator Module Install the right LED/USB indicator module. Push the LED/USB indicator module and cable through the right LED housing on the server front panel [1].
Page 142 Insert and tighten the two No. 2 Phillips screws to secure the LED/USB indicator module to the server front panel [2]. Gently lift the disk cage assembly and set it into the server chassis [1]. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 143 Install the Right LED/USB Indicator Module Slightly push the disk cage assembly into the server chassis to ensure that the disk cage screw holes are correctly aligned with the server chassis. Reconnect the left LED indicator module cable and the right LED/USB indicator module cable to the motherboard [2 and 3].
Page 144 167. Verify that the power supply AC OK LED is lit. Related Information “Server System-Level Status Indicators” on page 27 ■ “Remove the Right LED/USB Indicator Module” on page 138 ■ Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 145: Servicing The Motherboard Assembly
Servicing the Motherboard Assembly Servicing the Motherboard Assembly The motherboard assembly should be removed only by a qualified Oracle service Caution - technician. Ensure that all power is removed from the server before removing or installing the Caution - motherboard. You must disconnect the power cables before performing these procedures.
Page 146 (KIP) data might be lost. When a server requires service, the KIP is used by Oracle to verify that the warranty on the server has not expired. For more information on KIP, see “FRU Key Identity Properties (KIP) Automated Update”...
Page 147 Remove the Motherboard Assembly “Servicing the Front LED/USB Indicator Modules” on page 130. Disconnect the auxiliary signal cable from the motherboard to the front storage drive backplane [2]. “Servicing the Storage Drive Backplanes” on page 112. Disconnect the power cable from the motherboard to the front storage drive backplane [2].
Page 148 [3]. Using a No. 2 Phillips screwdriver, loosen the four green captive screws that secure the chassis mid-wall to the bottom of the chassis [4]. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 149 Remove the Motherboard Assembly Lift the mid-wall out of the chassis [5]. With the server in the extended maintenance position, remove the motherboard from the server with all reusable components that populate the motherboard in place. Carefully slide the motherboard forward, and lift it out of the chassis [6]. Place the motherboard assembly on an antistatic mat, and next to the replacement motherboard.
Page 150 Remove the processor socket covers from the replacement motherboard and install the processors. Disengage the processor ILM assembly hinge lever on the right side of the processor socket (viewing the server from the front) by pushing down Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 151 Remove the Motherboard Assembly on the lever and moving it to the side away from the processor, and then rotating the lever upward [1]. Disengage the processor ILM assembly load lever on the left side of the processor socket (viewing the server from the front) by pushing down on the lever and moving it to the side away from the processor, and then rotating the lever upward [1].
Page 152 Be careful not to allow the processor socket cover to fall into the processor socket as Caution - this could result in damage to the socket. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 153 Remove the Motherboard Assembly Open one of the processor ILM assemblies on the faulty motherboard [1 and Servicing Components That Require Server Power-Off...
Page 154: Install The Motherboard Assembly
Attach an antistatic wrist strap to your wrist, and then to a metal area on the chassis. “Take Antistatic Measures” on page Carefully lift and place the motherboard assembly into the chassis [1]. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 155 Install the Motherboard Assembly Tilt the motherboard to the right side to fit under the power supply assembly, level the motherboard and place it into the server chassis, then slide it to the rear of the server to engage the mushroom-shaped standoffs. Install the mid-wall into the chassis.
Page 156 [4]. Reconnect the power cable to the motherboard from the rear storage drive backplane [5]. “Servicing the Storage Drive Backplanes” on page 112. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 157 Install the Motherboard Assembly Reconnect the auxiliary signal cable to the motherboard from the front storage drive backplane [5]. “Servicing the Storage Drive Backplanes” on page 112. Reconnect the ribbon cables from left and right LED/USB indicator modules to the motherboard [6]. “Servicing the Front LED/USB Indicator Modules”...
Page 158 (KIP) data might be lost. When a server requires service, the KIP is used by Oracle to verify that the warranty on the server has not expired. For more information on KIP, “FRU Key Identity Properties (KIP) Automated Update” on page Power supplies ■...
Page 159 IMPORTANT: When the motherboard is replaced, the key identity properties (KIP) of Note - the motherboard is programmed by Oracle ILOM to contain the same KIP as the other quorum member components. If you have removed other quorum member components, you might need to manually program the product serial number (PSN) into the new motherboard.
Page 160 Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 161: Returning The Server To Operation
Returning the Server to Operation After replacing components inside of the server, perform the procedures in the following sections. Description Links Install the server top cover. “Install the Server Top Cover” on page 161 Install the fan door assembly top cover. “Install the Fan Assembly Door”...
Page 162 Related Information “Remove the Server Top Cover” on page 58 ■ Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 163: Install The Fan Assembly Door
Install the Fan Assembly Door Install the Fan Assembly Door The procedures in this section should be used for systems configured with twelve 3.5- Note - inch storage drives. Place the fan assembly door on the chassis and slightly over the fan assembly. Slide the fan assembly door forward and under the lip of the forward top cover until it latches into place [1].
Page 164: Remove Antistatic Measures
Lift the server from the antistatic mat, and reinstall the server into the rack. Refer to “Installing the Storage Server Into a Rack” in Oracle Exadata Storage Server X5-2 High Capacity Installation Guide for the installation instructions specific to your rackmount kit.
Page 165: Return The Server To The Normal Rack Position
Return the Server to the Normal Rack Position Related Information “Remove the Server From the Rack” on page 56 ■ “Reconnect Power and Data Cables” on page 167 ■ Return the Server to the Normal Rack Position If the server is in the extended maintenance position, use this procedure to return the server to the normal rack position.
Page 166 For instructions on reconnecting cables to the rear of the server, see “Reconnect Power and ■ Data Cables” on page 167. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 167: Reconnect Power And Data Cables
For detailed information on connecting cables to the rear of the server, refer to “Rear Cable ■ Connections and Ports” in Oracle Exadata Storage Server X5-2 High Capacity Installation Guide. Related Information “Reconnect Power and Data Cables” on page 167 ■...
Page 168 Power On the Server Log in to the Oracle ILOM web interface, click Host Management → Power Control and ■ select Power On from the Select Action list. Log in to the Oracle ILOM command-line interface (CLI), and type the following command ■...
Page 169: Identifying The Server Ports
“Video Connector” on page 173 Review the USB ports. “USB Ports” on page 174 Related Information “About the Oracle Exadata Storage Server X5-2 High Capacity” on page 13 ■ Gigabit Ethernet Ports The server has four auto-negotiating 100/1000/10GBASE-T Gigabit Ethernet (GbE) system domain ports.
Page 170: Network Management Port
The server has one auto-negotiating 10/100/1000BASE-T Ethernet management domain interface, labeled NET MGT. For information about configuring this port for managing the server with Oracle ILOM, refer to the Oracle Integrated Lights Out Manager (ILOM) 3.2 Documentation Library at http://www.oracle.com/goto/ilom/docs.
Page 171: Serial Management Port
Serial Management Port TABLE 10 Network Management Port Signals Signal Description Signal Description Transmit Data + Common Mode Termination Transmit Data – Receive Data – Receive Data + Common Mode Termination Common Mode Termination Common Mode Termination Related Information “Rear Panel Components and Cable Connections” on page 15 ■...
Page 172 TABLE 13 RJ-45 to DB-9 Adapter Crossovers Wiring Reference DB-9 Adapter Serial Port (RJ-45 Connector) Signal Description Signal Description Signal ground Signal ground Signal ground Signal ground Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 173: Video Connector
Video Connector RJ-45 to DB-25 Adapter Crossovers Wiring Reference TABLE 14 Serial Port (RJ-45 Connector) DB-25 Adapter Signal Description Signal Description Signal ground Signal ground Signal ground Signal ground Related Information “Rear Panel Components and Cable Connections” on page 15 ■...
Page 174: Usb Ports
USB ports are on the front panel, and two USB ports are located on the motherboard. USB Port Signals TABLE 16 Signal Description +5 V DAT- DAT+ Ground Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 175 USB Ports Related Information “Rear Panel Components and Cable Connections” on page 15 ■ “Disconnect Cables From the Server” on page 54 ■ “Reconnect Power and Data Cables” on page 167 ■ Identifying the Server Ports...
Page 176 Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 177: Setting Up Bios Configuration Parameters
Managing the BIOS Configuration The BIOS configuration parameters on an Oracle x86 server are manageable from the BIOS Setup Utility and Oracle ILOM. For information about using these tools to manage the BIOS configuration, refer to: Oracle ILOM – “Maintaining x86 BIOS Configuration Parameters” in the Oracle ILOM ■...
Page 178: Accessing The Bios Setup Utility
Save changes and exit, discard changes and exit, discard changes, or restore the default BIOS settings. “BIOS Setup Utility Menu Options” on page 203 for examples of each of these screens. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 179: Bios Key Mappings
Access BIOS Setup Utility Menus Related Information “BIOS Setup Utility Menu Options” on page 203 ■ “Navigate BIOS Setup Utility Menus” on page 181 ■ BIOS Key Mappings When viewing the BIOS output from a terminal using the serial console redirection feature, some terminals do not support function keys.
Page 180 Use a terminal (or terminal emulator connected to a computer) through the serial port on the ■ back panel of the server. Connect to the server using the Oracle ILOM Remote System Console Plus application. ■ Reset or power on the server.
Page 181: Navigate Bios Setup Utility Menus
Navigate BIOS Setup Utility Menus The BIOS Setup Utility Main Menu screen appears. Related Information “BIOS Setup Utility Menus” on page 178 ■ “BIOS Key Mappings” on page 179 ■ “BIOS Setup Utility Menu Options” on page 203 ■ Navigate BIOS Setup Utility Menus To navigate the menus or options listed on a menu, use the arrow keys.
Page 182 Oracle ILOM. Related Information “BIOS Setup Utility Menus” on page 178 ■ “BIOS Key Mappings” on page 179 ■ “BIOS Setup Utility Menu Options” on page 203 ■ Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 183: Using Uefi
Boot Options Priority List only after you select Save Changes and Reset from the BIOS Setup Utility menu. Use the Oracle ILOM BIOS Backup and Restore function to preserve the BIOS configuration in case you want to switch back to the previously selected mode.
Page 184: Switching Between Legacy Bios And Uefi Boot Modes
When the option is available to choose between a Legacy BIOS Boot Mode or UEFI BIOS Boot Mode operating system installation, the advantages to choosing a UEFI BIOS Boot Mode installation include the following: Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 185: Configuration Utilities For Add-In Cards
BIOS Advanced Menu as part of the standard BIOS Setup Utility screens. For example, if the Oracle Storage 12 Gb/s SAS PCIe RAID host bus adapter is installed in the server, the configuration utility for the HBA appears as a menu selection under the iSCSI menu option on the BIOS Advanced Menu.
Page 186: Using Bios For Resource Allocation
PC architecture and not by the BIOS itself. It is possible to exhaust the available address space when installing PCIe add-in cards. When the address space is exhausted, Oracle ILOM displays an Option ROM Space Exhausted message, which means that one or more devices cannot load Option ROMs.
Page 187: Common Bios Setup Utility Tasks
From the local server, press the Power button on the front panel of the server to power off ■ the server, and then press the Power button again to power on the server. From the Oracle ILOM web interface, click Host Management → Power Control and ■ select Reset from the Select Action list.
Page 188: Select Legacy Bios Or Uefi Bios Boot Mode
The Boot Menu screen appears. From the Boot Menu screen, use the up and down arrow keys to select UEFI/ Legacy BIOS Boot Mode, and then press Enter. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 189 Select Legacy BIOS or UEFI BIOS Boot Mode The UEFI/BIOS dialog box appears. You cannot configure the boot device priority after switching the boot mode. A system Note - reboot is required to properly populate the Boot Options Priority list with devices that support the chosen boot mode.
Page 190: Select The Boot Device
From the local server, press the Power button on the front panel of the server to power off ■ the server, and then press the Power button again to power on the server. From the Oracle ILOM web interface, click Host Management → Power Control and ■ select Reset from the Select Action list.
Page 191: Configure Tpm Support
Configure TPM Support Configure TPM Support If you intend to use the Trusted Platform Module (TPM) feature set, you must configure the server to support this feature. TPM enables you to administer the TPM security hardware in your server. For additional Note - information about implementing this feature, refer to the Windows Trusted Platform Module Management documentation provided by your operating system or third-party software vendor.
Page 192 TPM Support is listed as Disabled (it is disabled by default). Select TPM Support and press Enter. A TPM Support dialog box appears. In the dialog box, set TPM Support to Enable, and then press Enter. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 193: Configure Sp Network Settings
BIOS – Assign the IP address for the server SP from the BIOS Setup Utility on the ■ Advanced Menu. Oracle ILOM – For instructions on setting the IP address for the server SP using Oracle ■ ILOM, refer to the Oracle Integrated Lights Out Manager (ILOM) 3.2 Documentation Library at http://www.oracle.com./goto/ILOM/docs.
Page 194 In the BIOS Setup Utility menus, navigate to the Advanced Menu. The Advanced Menu screen appears. In the Advanced Menu, select BMC Network Configuration, and then press Enter. The BMC Network Configuration screen appears. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 195 Configure SP Network Settings The BMC is the Baseboard Management Controller. Select Refresh, and then press Enter to display the current BMC network settings. Setting Up BIOS Configuration Parameters...
Page 196: Configure Option Rom Settings
Configure Option ROM Settings Access the BIOS Setup Utility menus. “Access BIOS Setup Utility Menus” on page 179. In the BIOS Setup Utility menus, navigate to the IO Menu. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 197 Configure Option ROM Settings The IO Menu screen appears. In the IO Menu, select either Internal Devices or Add In Cards and press Enter to display the internal device or add-in card slot for which you want to enable or disable Option ROM.
Page 198 Configure Option ROM Settings The Internal Devices or Add In Cards screen appears. Select the internal device or add In card slot that you want to configure. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 199 Configure Option ROM Settings The Option ROM screen for that internal device or add-in card slot appears. Select OpROM Enable and press Enter. Do one of the following: ■ Select Enabled to enable the Option ROM setting. ■ Select Disabled to disable the Option ROM setting. Press the F10 key to save the changes and exit the BIOS Setup Utility.
Page 200: Configure I/O Resource Allocation
Use the left and right arrow keys to navigate to the top-level Exit Menu. Use the up and down arrow keys to select the desired action. Press Enter to select the option. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 201 Exit Menu, the subsequent reboot might take longer than a typical reboot where no settings were modified. The additional delay is required to ensure that changes to the BIOS settings are synchronized with Oracle ILOM. Related Information “Access BIOS Setup Utility Menus” on page 179 ■...
Page 202 Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 203: Bios Setup Utility Menu Options
BIOS Setup Utility Menu Options This section includes screenshots of the main menus in the BIOS Setup Utility for the Oracle Exadata Storage Server X5-2 High Capacity. Following the screenshot for each menu is a table of the options available from that menu.
Page 204 System Date Current date is displayed. You can change the date setting. Example: [Thu 06/20/2014] System Time Current time is displayed. You can change the time setting. Example: [13:38:27] Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 205 Example: 3.2.0.0 r84011 PRODUCT INFORMATION Product information is displayed. (R/O) Product Name Product name is displayed. Example: Oracle Exadata Storage Server X5-2 High Capacity Product Serial Number Product serial number is displayed. Example: 1134FML00V Board Serial Number Board serial number is displayed.
Page 206 Socket 1 DIMMs (R/O) Same as CPU socket 0. SECURITY SETTING Configure the security setting. Administrator Password Set the Administrator password. Related Information “BIOS Advanced Menu Selections” on page 207 ■ Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 207: Bios Advanced Menu Selections
BIOS Advanced Menu Selections “BIOS IO Menu Selections” on page 221 ■ “BIOS Boot Menu Selections” on page 225 ■ “BIOS Exit Menu Selections” on page 226 ■ BIOS Advanced Menu Selections This section includes a screenshot of the BIOS Advanced Menu. The options that are available from the Advanced Menu are described in the sections that follow.
Page 208: Bios Advanced Menu Processor Configuration Options
DCP IP Prefetcher Disabled/Enabled Enabled Enable DCU IP prefetcher, which is a L1 data cache prefetcher (MSR 1A4h [3]). Intel Virtualization Disabled/Enabled Enabled When enabled, a Virtual Technology Machine Manager Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 209: Bios Advanced Menu Cpu Power Management Configuration Options
BIOS Advanced Menu Selections Setup Options Options Defaults Description (VMM) can utilize the additional hardware capabilities provided by Intel Virtualization Technology. BIOS Advanced Menu CPU Power Management Configuration Options The following table describes the BIOS Advanced Menu CPU power management configuration options: BIOS Advanced Menu CPU Power Management Configuration TABLE 21...
Page 210: Bios Advanced Menu Memory Configuration Option
USB aware operating systems. EHCI Controller 1 Disabled/Enabled Enabled Enable or disable EHCI Controller 1. EHCI Controller 2 Disabled/Enabled Enabled Enable or disable EHCI Controller 2. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 211: Bios Advanced Menu Serial Port Console Redirection Options
BIOS Advanced Menu Selections Setup Options Options Defaults Description Rear Port #0 Disabled/Enabled Enabled Enable or disable USB Rear Port 0. Rear Port #1 Disabled/Enabled Enabled Enable or disable USB Rear Port 1. Front Port #0 Disabled/Enabled Enabled Enable or disable USB Front Port 0.
Page 212 'stop' signal can be sent to stop the data flow. Once the buffers are empty, a 'start' signal can be sent to restart the flow. Hardware flow Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 213: Bios Advanced Menu Trusted Computing Options
BIOS Advanced Menu Selections Setup Options Options Defaults Description control uses two wires to send start/stop signals. BIOS Advanced Menu Trusted Computing Options The following table describes the BIOS Advanced Menu trusted computing options: BIOS Advanced Menu Trusted Computing Options TABLE 25 Setup Options Options...
Page 214: Bios Advanced Menu Network Stack Options
Options Defaults Description Current Active NETMGT The currently active Management Port (R/O) management port. Refresh Refresh current BMC LAN information with the latest information from the service processor. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 215 BIOS Advanced Menu Selections Setup Options Options Defaults Description Active Mgmt Port NET MGT/NET0/NET1/ NET MGT Use to change the NET2/NET3 currently active network management port. Commit Commit the current BMC network LAN information. IPv4 Configuration Current configuration of the IPv4 settings is displayed.
Page 216 Example: fe80::214: 4fff:feca:5f7e/64 Static IPv6 Address (R/O) Current static IPv6 address is displayed. Example: 2001:0db0:000: 82a1:0000:0000:1234: abcd IPv6 Gateway (R/O) Current IPv6 gateway address is displayed. Example: fe80::211: 5dff:febe:5000/128 Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 217 BIOS Advanced Menu Selections Setup Options Options Defaults Description Dynamic IPv6 Address 1-n Current dynamic IPv6 (R/O) addresses are displayed. Example: fec0:a:8:b7: 214:4fff:feca:5f7e/64 Refresh Select Refresh to update to the current settings. IPv6 State Disabled/Enabled Disabled Set the IPv6 state to enabled or disabled.
Page 218: Bios Advanced Menu Iscsi Configuration Options
The OUI-format ISID is address derived from the Mac 6 bytes. The default value Address is derived from the MAC address. Only the last 3 bytes are configurable. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 219 BIOS Advanced Menu Selections Setup Options Options Defaults Description Example: Update 0ABBCCDDEEFF to 0ABBCCF07901 by inputting F07901 Enable DHCP Disabled/Enabled Disabled Enable or disable DHCP Initiator IP Address 0.0.0.0 Use to set initiator IP address in dotted-decimal notation. Initiator Subnet Mask 0.0.0.0 Use to set initiator subnet mask IP address in dotted-...
Page 220: Bios Advanced Menu Ethernet Controller Options
The PBA number is presented in this format: xxxxxxx-xxx, for example, C80222-001. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 221: Bios Io Menu Selections
BIOS IO Menu Selections Setup Options Options Defaults Description Chip Type (R/O) Manufacturer and model number PCI Device ID (R/O) 1528 Device identifier PCI Address (R/O) Bus device function identifier Example format: Bus: Device:Function Link Status Connected/Disconnected Disconnected Specifies the link status of the network port.
Page 222: Bios Io Menu Pci Subsystem Settings Options
Enabled Enable or disable 64- Allocation bit capable devices to be decoded in above 4G address space. This setting is available only if the system supports 64-bit decoding. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 223: Bios Io Menu Io Virtualization Options
BIOS IO Menu Selections BIOS IO Menu IO Virtualization Options The following table describes the BIOS IO Menu IO virtualization options: TABLE 31 BIOS IO Menu IO Virtualization Options Setup Options Options Defaults Description VT-d Disabled/Enabled Enabled Enable or disable Intel Virtualization Technology for directed I/O (VT-d) by reporting the I/O device...
Page 224: Bios Io Menu Internal Devices Options
Slot 1 Displays and provides options to change the settings of the devices in PCIe slots. OpROM Enable Disable/Enabled Enabled Enable or disable Option ROM for add-in card. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 225: Bios Boot Menu Selections
BIOS Boot Menu Selections Setup Options Options Defaults Description Slot 2, Slot 3, Slot 4, Slot See Slot 1 description 5, and Slot 6 Related Information “BIOS Main Menu Selections” on page 203 ■ “BIOS Advanced Menu Selections” on page 207 ■...
Page 226: Bios Exit Menu Selections
BIOS Exit Menu Selections This section includes a screenshot of the BIOS Exit Menu. The options that are available from the Exit Menu are described in the table that follows. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 227 BIOS Exit Menu Selections TABLE 36 BIOS Exit Menu Options Setup Options Description Save Changes and Exit Save changes and exit the BIOS Setup Utility. Discard Changes and Exit Exit the BIOS Setup Utility without saving changes. Discard Changes Discard any changes made to the setup options. Restore Defaults Restore/load the optimal default values for all of the setup options.
Page 228 Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 229: Monitoring Components And Identifying Snmp Messages
(CLI), you can collect system-specific information about the server, determine the health state of discrete components, and view any open problems on the server. Oracle ILOM automatically detects system hardware faults and environmental conditions on the server. If a problem occurs on the server, Oracle ILOM will automatically do the following: Illuminate the Service Required status indicator (LED) on the server front and back panels.
Page 230: Monitoring System Components
Some component names are hidden in the Oracle ILOM user interfaces. These names Note - are marked as hidden in the tables. Further, as of Oracle ILOM 3.1, the Oracle ILOM 3.0 legacy targets /SYS and /STORAGE have been replaced by /System. Even though these legacy targets might be hidden, you can still use them to issue commands.
Page 231: System Chassis Components
“System Firmware Components” on page 239 ■ “Hard Disk Drive Components” on page 239 ■ System Chassis Components The following table lists the system chassis components. Component Name (Oracle IPMI Type Description Values (if applicable) ILOM CLI Targets) /SYS Product information only...
Page 232 On: General power supply fault /SYS/FAN_FAULT Indicator Top Fan Fault LED Color: Amber Location: Mainboard Off: Normal On: General fan fault Related Information “Cooling Unit Components” on page 233 ■ Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 233: Cooling Unit Components
“Hard Disk Drive Components” on page 239 ■ Cooling Unit Components The system has 3.5-inch fan modules with two fans in each module. The following table lists the system cooling unit components. Component Name (Oracle ILOM IPMI Type Description Values (if applicable) CLI Targets)
Page 234: Disk Backplane Components
/SYS/DBP/HDD[0-x]/OK2RM Indicator OK to remove Color: Blue Location: HDD drive Off: Normal On: OK to remove HDD /SYS/DBP/NVME[0-x] NVMe drives /SYS/DBP/NVME[0-x]/PRSNT Discrete sensor NVMe device 01h-ENTITY_ABSENT presence 02h-ENTITY_PRESENT Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 235: Memory Device Components
“System Firmware Components” on page 239 ■ “Hard Disk Drive Components” on page 239 ■ Memory Device Components The following table lists the memory device components. Component Name (Oracle ILOM CLI IPMI Type Description Values (if applicable) Targets) /SYS/MB/P[0-x]/D[0-11] Host CPU DIMM...
Page 236: Power Unit Components
■ “Cooling Unit Components” on page 233 ■ “Disk Backplane Components” on page 234 ■ “Memory Device Components” on page 235 ■ “Processor Components” on page 237 ■ Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 237: Processor Components
“System Firmware Components” on page 239 ■ “Hard Disk Drive Components” on page 239 ■ Processor Components The following table lists the processor (CPU) components. Component Name (Oracle IPMI Type Description Values (if applicable) ILOM CLI Targets) /SYS/MB/P[0-x] Host CPU FRU...
Page 238 “Power Unit Components” on page 236 ■ “Processor Components” on page 237 ■ “System Firmware Components” on page 239 ■ “Hard Disk Drive Components” on page 239 ■ Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 239: System Firmware Components
Monitoring System Components System Firmware Components The following table lists the system firmware components. Component Name IPMI Type Description (Oracle ILOM CLI Target) /SYS/MB/BIOS BIOS FRU /SYS/MB/CPLD Mainboard CPLD/FPGA firmware Related Information “System Chassis Components” on page 231 ■ “Cooling Unit Components” on page 233 ■...
Page 240 PCIe NVMe drive 01h-ENTITY_PRESENT sensor 02h-ENTITY_ABSENT Related Information “System Chassis Components” on page 231 ■ “Cooling Unit Components” on page 233 ■ “Disk Backplane Components” on page 234 ■ Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 241: Identifying Snmp Trap Messages
Oracle Integrated Lights Out Manager (ILOM) 3.2 Documentation Library at http://www.oracle.com/goto/ilom/docs. The tables in these sections list the set of SNMP traps that are generated from Oracle ILOM. “Environmental Events” on page 241 ■...
Page 242 Severity and Description: Informational; A temperature sensor has reported that its value has /SYS/MB/T_CORE_NET23 gone below an upper fatal threshold setting or above a lower fatal threshold setting. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 243: Hard Disk Drive Events
The sunHwTrapThresholdType object indicates whether the threshold was an upper or lower threshold. SNMP Trap: sunHwTrapTempCritThresholdDeasserted /SYS/MB/T_CORE_NET01 Oracle ILOM Event Message: Upper critical threshold no longer exceeded /SYS/MB/T_CORE_NET23 Severity and Description: Informational; A temperature sensor has reported that its value has /SYS/MB/T_IN_PS gone below an upper critical threshold setting or above a lower critical threshold setting.
Page 244: Power Events
Oracle ILOM Event Message: PS_FAILURE ASSERT Severity and Description: Major; A power supply sensor has detected an error. SNMP Trap: sunHwTrapPowerSupplyError /SYS/PS[0-1]/STATE Oracle ILOM Event Message: PS_FAILURE DEASSERT Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 245 Component Name Severity and Description: Major; A power supply sensor has detected an error. SNMP Trap: sunHwTrapPowerSupplyError /SYS/PS[0-1]/STATE Oracle ILOM Event Message: PS_PREDICTIVE_FAILURE ASSERT Severity and Description: Major; A power supply sensor has detected an error. SNMP Trap: sunHwTrapPowerSupplyError /SYS/PS[0-1]/STATE Oracle ILOM Event Message: PS_PREDICTIVE_FAILURE DEASSERT Severity and Description: Major;...
Page 246 The sunHwTrapThresholdType object indicates whether the threshold was an upper or lower threshold. SNMP Trap: sunHwTrapSensorCritThresholdExceeded /SYS/PS[0-1]/P_IN Oracle ILOM Event Message: Lower critical threshold exceeded /SYS/PS[0-1]/P_OUT Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 247 The sunHwTrapThresholdType object indicates whether the threshold was an upper or lower threshold. SNMP Trap: sunHwTrapVoltageFatalThresholdDeasserted /SYS/PS[0-1]/V_12V Oracle ILOM Event Message: Lower fatal threshold no longer exceeded /SYS/PS[0-1]/V_12V_STBY Severity and Description: Informational; A voltage sensor has reported that its value has gone /SYS/PS[0-1]/V_IN below an upper fatal threshold setting or above a lower fatal threshold setting.
Page 248: Fan Events
The sunHwTrapThresholdType object indicates whether the threshold was an upper or lower threshold. SNMP Trap: sunHwTrapFanSpeedCritThresholdDeasserted /SYS/MB/FM[0-3]/F[0-1]/TACH Oracle ILOM Event Message: Lower critical threshold no longer exceeded Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 249: Memory Events
SNMP Trap: sunHwTrapFanSpeedFatalThresholdDeasserted /SYS/MB/FM[0-3]/F[0-1]/TACH Oracle ILOM Event Message: Lower fatal threshold no longer exceeded Severity and Description: Informational; A fan speed sensor has reported that its value has gone below an upper fatal threshold setting or above a lower fatal threshold setting.
Page 250 Oracle ILOM Event Message: event fault.memory.intel.dimm.none "An invalid memory DIMM configuration has been detected." Severity and Description: Informational; A memory component fault has been cleared. SNMP Trap: sunHwTrapMemoryFault /SYS/MB Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 251 Memory Events Messages and Descriptions Component Name Oracle ILOM Event Message: event fault.memory.intel.dimm.memtest-failed "All memory channels have been disabled due to memory test failures." Severity and Description: Major; A memory component is suspected of causing a fault. SNMP Trap: sunHwTrapMemoryFaultCleared /SYS/MB Oracle ILOM Event Message: event fault.memory.intel.dimm.memtest-failed "All memory...
Page 252 Severity and Description: Major; A memory component is suspected of causing a fault. SNMP Trap: sunHwTrapMemoryFaultCleared /SYS/MB/P[0-x]/D[0-11] Oracle ILOM Event Message: event fault.memory.intel.dimm.incompatible "A memory DIMM is incompatible with the memory controller." Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 253 SNMP Trap: sunHwTrapMemoryFault /SYS/MB/P[0-x]/D[0-11] Oracle ILOM Event Message: event fault.memory.intel.dimm.speed-slow "A memory DIMM has been detected that is unable to run at speeds required by the platform." Severity and Description: Major; A memory component is suspected of causing a fault.
Page 254 DIMM is of an unknown type or category." Severity and Description: Informational; A memory component fault has been cleared. Related Information “System Chassis Components” on page 231 ■ “Cooling Unit Components” on page 233 ■ Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 255: Entity Presence Events
The following table lists entity presence events. Messages and Descriptions Component Name SNMP Trap: sunHwTrapProcessorError /SYS/MB/P[0-x]/PRSNT Oracle ILOM Event Message: ENTITY_PRESENT ASSERT Severity and Description: Major; A processor sensor has detected an error. Device absent. SNMP Trap: sunHwTrapProcessorOk /SYS/MB/P[0-x]/PRSNT Oracle ILOM Event Message: ENTITY_PRESENT DEASSERT Severity and Description: Major;...
Page 256: Physical Security Events
Physical Security Events Physical Security Events Messages and Descriptions Component Name SNMP Trap: sunHwTrapSecurityIntrusion /SYS/INTSW Oracle ILOM Event Message: Assert Severity and Description: Major; General Chassis intrusion asserted. Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 257: Index
Index Exit screen, 226 exiting from, 200 activity indicator, 27 function keys, 179 add-in cards IO screen, 221 configuration utilities in Legacy BIOS Boot legacy boot mode, 183 Mode, 185 Main screen, 203 configuration utilities in UEFI BIOS Boot menus, accessing, 179 Mode, 185 navigating menu options, 181 Advanced BIOS screen, 207...
Page 258: Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January
Gigabit Ethernet ports, 169 drive pinout, 170 description, 18 hot-plugging, 62 identification, 62 installing, 65 latch release button, 64 hard disk drive components, 239 removing, 62 hard disk drive events, 243 Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 259 235 LED/USB indicator module (right), 141 memory events, 249 motherboard assembly, 154 menus, BIOS Setup Utility, 179 Oracle Storage 12 Gb/s SAS PCIe RAID HBA motherboard assembly card, 127 installing, 154 PCIe cards, 90 LED/USB cables, 146...
Page 260 LEDs, 29, 72, 73 DIMMs, 77 removing, 73 fan tray 0, 66 power unit components, 236 LED/USB indicator modules, 130 power-on self-test (POST) code checkpoint tests, 28 motherboard assembly, 145 Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...
Page 261 UEFI-compliant BIOS, description, 183 show command, 111 USB flash drive shutting down the system installing, 94 immediately, using Oracle ILOM CLI, 52 removing, 93 immediately, using Oracle ILOM web interface, 53 USB port immediately, using the Power button, 52 pinout, 174...
Page 262 Index video port pinout, 173 weight of server, 56 Oracle Exadata Storage Server X5-2 High Capacity Service Manual • January 2018...

Oracle Exadata X5-2 Service Manual

Using this Documentation

About the Oracle Exadata Storage Server X5-2 High Capacity

Troubleshooting and Diagnostics

Preparing for Service

Servicing Components that Do Not Require Server Power-Off

Servicing Components that Require Server Power-Off

Returning the Server to Operation

Identifying the Server Ports

Setting up BIOS Configuration Parameters

BIOS Setup Utility Menu Options

Monitoring Components and Identifying SNMP Messages

Index

Quick Links

Troubleshooting

Related Manuals for Oracle Exadata X5-2

Summary of Contents for Oracle Exadata X5-2