Viewing Tape Alerts - Quantum Scalar i6000 User Manual

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Table of Contents

Chapter 2: Troubleshooting Your Library

Working With Tickets

Viewing Tape Alerts

To view tape alerts:

1 Click the Media Integrity Analysis tab on the Ticket Details dialog

Note: The Media Integrity Analysis tab only appears on the

Ticket Details dialog box for drive subsystem tickets.

The Media Integrity Analysis view appears, displaying one of the

• If the ticket contains a valid drive serial number and the drive is

present in the library, the view displays a list of drive SNs in the

left pane and media IDs in the right pane for which tape alerts

exist for the specified date range.

• If the drive serial number given in the ticket is invalid or if the

drive is not present in the library, the view displays the message,

"Invalid serial number or drive is no longer present."

Quantum Scalar i6000 User's Guide

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