Monitoring Ekm Server Status; Troubleshooting Ekm Path Diagnostics Problems - Quantum Scalar i6000 User Manual

Troubleshooting EKM
Path Diagnostics
Problems

Monitoring EKM Server Status

Quantum Scalar i6000 User's Guide
• Config — Verifies that the key servers are capable of serving
encryption keys.
If this occurs...
The Ping test fails
The Ping test passes, but the
Path test fails
The Ping and Path tests pass,
but the Config test fails
You can monitor all configured EKM servers using the EKM Server Status
dialog box.
1 From the View menu, select the name of the physical library or
partition that communicates with the EKM servers you want to
monitor.
2 On the menu bar, click Monitor > EKM Servers.
The EKM Server Status dialog box appears.
Chapter 8: Encryption Key Management
Monitoring EKM Server Status
Do this...
Either the referenced server is not
running, or the server address may
not have been entered correctly.
Check the key server to make sure all
required services are running.
Also, there may be an issue with the
communication certificates required
for exchanging keys.
One of the following may have
occurred:
• For RKM, the key class entered in
the Encryption Server
Configuration screen does not
match the one set up on the
server.
• For SKM, a database inconsistency
has been detected. Contact
Quantum Support.
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