Star Micronics WinType 4000 Technical Manual page 168

TROUBLESHOOTING
P-15 Poor fixing
Print Sample
PRINTER
Step
1 (The paper is damp.)
Does the problem recur if new paper is used?
2 (The heat roller is defective.)
Are there any irregularities, such as scratches, foreign
matter or grime, on the heat roller?
3 (The pressure roller is defective.)
Are there any irregularities, such as scratches, foreign
matter or grime, on the pressure roller?
Faulty fixing
(The printed images and characters can be rubbed off the paper easily.)
Are any parts dirty, broken, malformed, incorrectly installed or different
from those listed in the specifications?
• Principle Parts to be Checked:
(1) Fuser assembly, (2) Heat roller, (3) Pressure roller
(4) MCU PWB
Check
– 164 –
Symptom
Initial Check
Remedy (if not normal)
Replace the paper.
(Instruct the user to store the paper in a
place where the humidity is low.)
Clean or replace the heat roller.
Clean or replace the pressure roller.