Star Micronics TSP100 Hardware Manual

Star Micronics TSP100 Hardware Manual

Star tech development printer user manual
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Summary of Contents for Star Micronics TSP100

  • Page 1 Hardware Manual...
  • Page 2 Low Voltage Directive of the European Communities as of 2001. The above statement applies only to printers marketed in EU. Trademark acknowledgments TSP100: Star Micronics Co., Ltd. Notice • All rights reserved. Reproduction of any part of this manual in any form whatsoever, without STAR’s express permission is forbidden.
  • Page 3: Table Of Contents

    1. Unpacking and Installation ... 1 1-1. Unpacking ... 1 2. Parts Identification and Nomenclature ... 3 2-1. U Model ... 3 2-2. PU Model ... 4 2-3. Choosing a place for the printer ... 5 3. Setup ... 6 3-1.
  • Page 4: Unpacking And Installation

    1. Unpacking and Installation 1-1. Unpacking After unpacking the unit, check that all the necessary accessories are included in the package. 1-1-1. U Model Paper roll holder Holder plate If anything is missing, contact the dealer where you bought the printer and ask them to supply the missing part.
  • Page 5 1-1-2. PU Model Switch cover Paper roll holder Screws Connector cover A Rubber feet Holder plate CD-ROM Installation sheet Printer Roll paper [Options] AC adapter USB cable STAR, Adapter PS60A-24A STAR, USB Cable 1.8M TSP1 [Recommended cables] PoweredUSB cable (Y cable) PoweredUSB cable (straight type) PoweredUSB 24V to USB-B &...
  • Page 6: Parts Identification And Nomenclature

    2. Parts Identification and Nomenclature 2-1. U Model Power switch Used to turn on/off power to the printer. USB connector For connection to a host computer using a USB cable. Printer cover Open this cover to load or replace paper. Cover open lever Pull this lever in the direction of the arrow to...
  • Page 7: Pu Model

    2-2. PU Model Power switch Used to turn on/off power to the printer. USB connector For connection to a host computer using the USB cable or PoweredUSB cable (Y cable). Printer cover Open this cover to load or replace paper. Cover open lever Pull this lever in the direction of the arrow to...
  • Page 8: Choosing A Place For The Printer

    2-3. Choosing a place for the printer Before actually unpacking the printer, you should take a few minutes to think about where you plan to use it. Remember the following points when doing this.  Choose a firm, level surface where the printer will not be exposed to vibration.  The power outlet you plan to connect to for power should be nearby and unobstructed.
  • Page 9: Setup

    3-1. Connecting the USB/PoweredUSB Cable to the Printer 3-1-1. U Model Affix the ferrite core onto the USB interface cable and pass the cable through the cable support as shown. Then, connect the USB interface cable to the printer. Note: The dialog shown below may appear on your PC screen if your PC is running Windows 98 or Me, and if you turn ON the power of the printer for the first time while the PC and the printer are connected with the USB cable.
  • Page 10 3-1-2. PU Model CAUTION Make sure that the printer is turned off before connecting the PoweredUSB cable (Y cable) or PoweredUSB cable (straight type). (1) According to the cable used, install the connector cover onto the printer to prevent improper cable connections.
  • Page 11 Note: The dialog shown below may appear on your PC screen if your PC is running Windows 98 or Me, and if you turn ON the power of the printer for the first time while the PC and the printer are connected with the USB/PoweredUSB cable. In this case, refer to the software manual on the CD-ROM, in the following directory: Documents folder.
  • Page 12: Connecting To A Peripheral Unit

    3-2. Connecting to a Peripheral Unit You can connect a peripheral unit to the printer using a modular plug. The following describes how to install the ferrite core and make the actual connection. See “Modular plug” on page 30 PoweredUSB for details about the type of modular plug that is required. Note that this printer does not come with a modular plug or wire, so it is up to you to obtain one that suits your needs.
  • Page 13: Loading The Roll Paper

    3-3. Loading the Roll Paper Be sure to use roll paper that matches the printer’s specification. When using a paper roll with an 57.5 mm width, install the paper roll holder as described on the following page. Roll paper 1) Push the cover open lever, and open the Cover open lever 2) While observing the direction of the roll, –...
  • Page 14 Paper roll holder Tear Bar Model Note: When using a paper roll with an 57.5 mm width, install the paper roll holder in the groove in the printer. If a paper roll with a 57.5 mm width has been used, a paper roll with a 79.5 mm width cannot be used.
  • Page 15 WARNING • Do not touch the cutter blade. - There is a cutter inside the paper outlet slot. Not only should you not put your hand in the paper outlet slot while printing is in progress, never put your hand into the outlet even when printing is not in progress.
  • Page 16: Connecting The Usb/Poweredusb Cable To The Pc

    3-4. Connecting the USB/PoweredUSB Cable to the PC 3-4-1. U Model Connect the USB interface cable to a USB port of your PC. Note: The dialog shown below may appear on your PC screen if your PC is running Windows 98 or Me, and if you turn ON the power of the printer for the first time while the PC and the printer are con- nected with the USB cable.
  • Page 17: Installing The Printer Software

    Note: The dialog shown below may appear on your PC screen if your PC is running Windows 98 or Me, and if you turn ON the power of the printer for the first time while the PC and the printer are con- nected with the USB/PoweredUSB cable.
  • Page 18: Connecting The Power Cord

    3-6. Connecting the Power Cord 3-6-1. U Model Note: Before connecting/disconnecting the power cord, make sure that power to the printer and all the devices connected to the printer is turned off. Also make sure the power cable plug is disconnected from the AC outlet. (1) Check the label on the back or bottom of the printer to make sure its voltage matches that of the AC outlet.
  • Page 19 3-6-2. PU Model Note: Before connecting/disconnecting the AC adapter, make sure that power to the printer and all the devices connected to the printer are turned off. Also make sure the power cable plug is disconnected from the AC outlet. (1) Connect the AC adapter to the power cable.
  • Page 20: Turning Power On

    3-7. Turning Power On Make sure that the Power cord has been connected as described in 3-6. (1) Turn ON the power switch located on the front of the printer. The POWER lamp on the control panel will light up. Power switch CAUTION We recommend that you unplug the printer from the power outlet whenever you do not plan to use...
  • Page 21: Attaching The Accessories

    4. Attaching the Accessories The following accessories do not necessarily have to be attached. Attach them if necessary. • Holding plate • Rubber feet • Switch cover 4-1. Attaching the Holder Plate (1) Attach the holding plate to the printer. Then tighten the two screws that were supplied to secure it in place.
  • Page 22: Attaching The Rubber Feet

    4-2. Attaching the Rubber Feet (1) Attach the four rubber feet in the positions shown in the figure. Ensure that any soiling has been com- pletely wiped off before attaching the rub- ber feet. (2) Push the cover open lever, and open the printer cover.
  • Page 23: Switch Cover Installation

    4-3. Switch Cover Installation It is not necessary to install the switch cover. Only install it if it is necessary for you. By installing the switch cover, the following become possible. • Preventing the power switch from being operated by mistake. •...
  • Page 24: Thermal Roll Paper Specification

    5. Thermal Roll Paper Specification When consumable parts have run out, use those specified below. 5-1. Roll paper specification Thermal paper Thickness: 65~85 µm (excluding Mitsubishi HiTec F5041) Width: 79.5±0.5 mm (57.5±0.5 mm when the paper roller holder is used) Outer roll diameter: ø83 mm or less Take up paper roll width: 80 mm or (58 mm when the paper roller holder is used) Core outer/inner diameter...
  • Page 25 5-2-2. PU Model Product Manufacturer name Mitsubishi Paper P220AG Mills Limited HP220AB-1 P220AGB PB670 PB770 Mitsubishi HiTec Pa- F5041 per Flensburg GmbH Oji Paper Co., Ltd. PD150R PD160R PD750R PD700R Nippon Paper Industries TF50KS-E2C Kanzaki Specialty P320RB Papers Inc. (KSP) P320BB Note: Access the following URL for the information of the recommended paper.
  • Page 26: Control Panel And Other Functions

    6. Control Panel and Other Functions 6-1. Control Panel 2 ERROR lamp (Red LED) 1 POWER lamp (Green LED) 6-2. Errors 1) Automatically recoverable errors Error Description POWER Lamp Head high temperature Flashes at 0.5-second detection intervals Board high temperature Flashes at 2-second detection intervals...
  • Page 27 2) Non-recoverable errors Error Description POWER Lamp Head thermistor error Flashes at 0.5-second intervals Board thermistor error Flashes at 2-second inter- vals VM voltage error VCC voltage error Flashes at 1-second inter- vals EEPROM error Flashes at 0.25-second intervals USB error Flashes at 5-second inter- vals CPU error...
  • Page 28: Self-Printing

    6-3. Self-Printing Test Printing Turn the power ON while holding the FEED button depressed. Test printing is performed. The version number and printer settings are printed. After the printer starts printing, release your hand from the FEED button. After self-printing is completed, the printer will start in the normal mode. –...
  • Page 29: Preventing And Clearing Paper Jams

    7. Preventing and Clearing Paper Jams 7-1. Preventing Paper Jams The paper should not be touched during ejection and before it is cut. Pressing or pulling the paper during ejection may cause a paper jam, paper cutting failure or line feed failure.
  • Page 30: Releasing A Locked Cutter (Auto Cutter Mode Only)

    7-3. Releasing a Locked Cutter (Auto Cutter Mode only) If the auto cutter locks up or fails to cut the paper, follow the steps below. WARNING Since working on the cutter may be dangerous, be sure to turn off the printer first. (1) Set the power switch to OFF to turn off the printer.
  • Page 31 (4) If the cutter is locked, insert a Philips screwdriver into the Philips screw hole on the side of the cutter, and turn it in the direction of the arrow shown on the right, in order to return the cutter to its normal position. (5) Open the printer cover, remove any jammed paper, and then reinstall the paper roll.
  • Page 32: Periodical Cleaning

    8. Periodical Cleaning Printed characters may become partially unclear due to accumulated paper dust and dirt. To prevent such a problem, paper dust collected in the paper holder and paper transport section and on the surface of the thermal head must be removed periodically. Such cleaning is recommended to be carried out once six month or one million lines.
  • Page 33: Peripheral Unit Drive Circuit

    9. Peripheral Unit Drive Circuit Peripheral unit drive circuit connector only connects to peripheral units such as cash drawers, etc. Do not connect it to a telephone. Use cables which meet the following specifications. Peripheral Drive Connector Signal Pin No. Function name Frame ground...
  • Page 34 Notes: 1. Pin 1 must be shield drain wire connected to peripheral device frame ground. 2. It is not possible to drive two drives simultaneously. 3. The peripheral drive duty must satisfy the following: ON time / (ON time + OFF time) 0.2 4.
  • Page 35: Specifications

    10-1. General Specifications (1) Printing method (2) Print speed (3) Dot density (4) Printing width (5) Roll paper (6) Overall dimension (7) Weight (8) Noise Approx. 10. Specifications Direct line thermal printing Max. 1000 dots/sec. (125 mm/sec.) 203 dpi: 8 dots/mm (0.125 mm/dot) Max.
  • Page 36: Auto Cutter Specifications

    10-2. Auto Cutter Specifications (1) Cutting frequency (2) Thickness of paper 10-3. Interface (1) Specifications (2) Connector U Model PU Moedl Type B connector: DUSB-BRA42-T11(D2)-FA (manufacturer: DDK) Pin No. Signal name VBUS PoweredUSB connector: 69913-104LF (manufacturer: FCI) Pin No. Signal name F-GND +24V VBUS...
  • Page 37 10-4-2. PU Model (AC adapter) (1) Input: (2) Output: (3) Current Consumption (DC 24 V at room temperature) Low-power consumption mode: Standard mode: To switch between the standard and low-power consumption modes, refer to chapter 11 for details on the DIP switch settings. Notes: There is a danger that there will be a large incoming current when turning the printer back on after turning it off.
  • Page 38 10-4-3. PU Model (PoweredUSB cable) When using the PoweredUSB cable, DC 24 V must be supplied to the printer from the system. Use a power supply for the printer that meets the following requirements. Power Requirements (1) Output: (2) Current Consumption (DC 24 V at room temperature) Low-power consumption mode: Standard mode: To switch between the standard and low-power consumption modes, refer to chapter 11 for...
  • Page 39: Environmental Requirements

    10-5. Environmental Requirements (1) Operating Temperature Humidity (%RH) (2) Transport/storage (except for paper) Temperature Humidity 5°C to 45°C 10% to 90% RH (without condensation) Operating environment range Temperature (°C) Operating temperature and humidity range -20°C to 60°C 10% to 90% RH (without condensation) –...
  • Page 40: Reliability

    10-6. Reliability 1) Life Mechanical: Head: Auto cutter: <Conditions> Average printing ratio: Recommended thermal paper: 65 µm 2) MCBF: 60 million lines The Mean Cycle Between Failure (MCBF) is defined to be the overall failure cycle, which includes random or wear failures that occur until the printer reaches its mechanical life of 20 million lines.
  • Page 41: Dip Switch Settings

    There are DIP switches located on the bottom of the PU model printers and various settings can be performed as shown in the following table. When changing the settings, use the following procedure. Note: For U model printers, the DIP switch settings do not need to be performed. (1) Turn the printer off and disconnect the power cable plug from the AC outlet.
  • Page 42: Please Access The Following Url

    ELECTRONIC PRODUCTS DIVISION STAR MICRONICS CO., LTD. 536 Nanatsushinya, Shimizu-ku, Shizuoka, 424-0066 Japan Tel: 0543-47-0112, Fax: 0543-48-5013 Please access the following URL http://www.star-m.jp/eng/dl/dl02.htm for the latest revision of the manual. OVERSEAS SUBSIDIARY COMPANIES STAR MICRONICS AMERICA, INC. 1150 King Georges Post Road, Edison, NJ 08837-3729 U.S.A. Tel: 732-623-5555, Fax: 732-623-5590 STAR MICRONICS U.K.

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