Smdr Printer/Call Accounting Device Options - Toshiba STRATA DK14 Installation And Maintenance Manual

SMDR Printer/Call Accounting Device Options

An SMDR printer or call accounting device may be connected to the system to provide a hard-
copy record of station activity. The Strata DK system can record incoming, outgoing, and
transferred calls, as well as Account Code entries and names and telephone numbers of answered
DNIS, ANI, Caller ID, E911 and ISDN calls. Call record data is printed out at the completion of
each eligible call. SMDR format is ASCII-formatted, 8-bits, no parity, 1-stop bit.
To support the SMDR printer/call accounting device option, a Strata DK system must be equipped
with a PIOU, PIOUS,...or
o For DK424 and DK424i only, a RSIU/RSIS, PIOU, and PIOUS
o For DK40i only, TSIU
o For DK14 only, WSIU
Connection of the printer or call accounting device to the PIOU, PIOUS, RSIU/RSIS (DK424 or
DK424i), TSIU (DK40i), or WSIU (DK14) PCB is accomplished with a 3-pair modular cord
(seven feet maximum) and a PPTC connector adapter
Connections").
PIOU, PIOUS will be 300 or 1200 bps (see
Note
(DK424 or DK424i), TSIU (DK40i) and WSIU (DK14) can be 1200~9600 bps (see
Program 76).
The PIOU, PIOUS, RSIU/RSIS (DK424), or TSIU (DK40i) contain a call record buffer which
stores call record data (up to 50 calls) when the printed or call accounting device is turned Off, or
when no device is connected to the SMDR port. No further call records are stored after the buffer
is filled. When the printer or call accounting device is made operational, "ERROR BUFFER
OVERFLOW" prints out to indicate the buffer was full, and that some call information may have
been lost.
If PIOU, PIOUS, RSIU/RSIS (DK424 or DK424i) or TSIU (DK40i) are assigned as
Note
SMDR simultaneously in programming, RSIU/RSIS or TSIU will operate as SMDR – not
PIOU, PIOUS. A display of the customer database
be printed using the SMDR RS-232 port by running Program 97.
To program SMDR, use Program 60. The SMDR port is active only on the PIOU or PIOUS with
the lowest Program 03 code (41, 42, or 43), or the RSIU or RSIS Port programmed with code x2 in
Program 76-1.
SMDR sends out special names for the following types of calls:
MSS – Prints on DISA and External Call Forward calls to stations. MSS prints only on DISA
o
calls that are answered after the threshold time (set in Program 60-2). If the call is answered
before the threshold time, the call will register as a normal incoming call and the MSS/transfer
portion of the call will not print out.
Note The call threshold time – the length of time that a call must be in progress before it is
registered by SMDR – can be set for either 1.0 or 10 seconds in Program 60-2.
MODM – Prints on calls to the RMDS or IMDU remote maintenance modem (Station #19).
o
DISA – Prints on DISA and External Call Forward calls in which CO lines are accessed for
o
trunk-to-trunk outside calling.
Strata DK I&M 6/00
SMDR Printer/Call Accounting Device Options
(Figure 12-21, "PIOU/PIOUS SMDR Cable
Chapter 9 – Universal Slot
(Figure 12-22 on Page
Peripheral Installation
PCBs); RSIU/RSIS
12-41) can also
12-35