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726+,%$
Telecommunication Systems Division
Digital Business Telephone Solutions
Programming Manual
Software Release 3.1
Software Release 4.1
Software Release 4.1
and ACD
May 1999

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   Summary of Contents for Toshiba Strata DK14

  • Page 1

    726+,%$ Telecommunication Systems Division Digital Business Telephone Solutions Programming Manual Software Release 3.1 Software Release 4.1 Software Release 4.1 and ACD May 1999...

  • Page 2: Radio Frequency Interference

    FCC. Important Notice — Music-On-Hold Service or Repair: For service or repair, contact your local Toshiba telecommunications In accordance with U.S. Copyright Law, a license may be required from distributor. To obtain the nearest Toshiba telecommunications distributor in your area, the American Society of Composers, Authors and Publishers, or other similar call Toshiba America Information Systems, Inc., Telecommunication Systems Division...

  • Page 3: Table Of Contents

    Contents Introduction Organization............................vii Conventions............................viii Related Documents/Media ........................ix Chapter 1 – Overview Numerical Program Listing........................1-1 Alphabetical Program Listing ......................1-7 How to Program a Strata DK System ....................1-10 First-time Programming ........................1-14 Programming Examples ........................1-16 Chapter 2 – Initialization & Test Program 91-9 – System Initialization ....................2-2 Program 90 –...

  • Page 4

    Contents Chapter 3 – System & Station Program 13 – Defining the Message Center ..................3-43 Program 15 – Ground/Loop/Tie/DID Line Options................3-44 Program *15 – CO Line Tenant Assignments ...................3-47 Program 16 – Assign CO Line Groups (or Dial 9) ................3-48 Program 17 –...

  • Page 5

    Contents Chapter 4 – Toll Restriction Program 72 – DNIS Number Network Table Assignments.............3-154 Program 74 – System NT Button Lock Password ................3-156 Program 76-1(X-Y) – DK14, DK40i, All RCTUs................3-157 Program 76-2 (X-Z) – WSIU, TSIU and RSIU / RSIS / RMDS Transmission Rates.....3-158 Program 77-1 –...

  • Page 6

    Contents Chapter 6 – Automatic Call Distribution Program 50-2 – LCR Home Area Code....................5-5 Programs 50-3 (1~5) – LCR Special Codes..................5-6 Program 50-4 – LCR Long Distance Information (LDI) Plan Number..........5-7 Program 50-5 – LCR Local Call Plan Number..................5-8 Program 50-6 – LCR Dial 0 (Zero) Time-out..................5-9 Program 51 –...

  • Page 7

    Contents Chapter 8 – E911 Program *43-1~3 – D-Channel Control and NFAS Assignments .............7-10 Program *43-2 – Non-Facility Associated Signaling (NFAS) Assignment ........7-11 Program *43-3 – Network PRI Interface Assignment ...............7-12 Program *44 – BRI Service Profile Identifier (SPID) Parameters ............7-13 Program *60 –...

  • Page 8

    Contents Chapter 8 – E911 Strata DK Programming 5/99...

  • Page 9: Introduction

    Introduction This manual provides for programming the Strata DK14, DK40i, and DK424 digital business telephone systems. It is intended for qualified service technicians and system programmers. At the time of this printing, this book contains Release 4.1 information for the DK424. It also contains some pre-release information for software beyond Release 4.1.

  • Page 10: Conventions

    Introduction Conventions The programs in each chapter are given in numerical order (except Initialization and Test which is given in order of importance). The “*” programs are located behind the program of the same name (e.g., Program *09 follows Program 09). Conventions Conventions Description...

  • Page 11: Related Documents/media

    Strata AirLink External Wireless Handset User Guide shows how to use the wireless handset configured to standard ports of the Strata DK telephone system and many non-Toshiba systems. Strata AirLink External Wireless Quick Reference Guide contains instructions for operation of commonly used Strata AirLink External Wireless Handset features.

  • Page 12

    Strata DK Library CD-ROM enables you to view, print, navigate and search publications for Strata DK14, DK40 and DK424 digital business telephone systems. It also includes Strata DK424 ACD Documentation, including the Strata DK424 Call Center Solutions General Description, ACD Agent Guide, ACD Supervisor’s Guide.

  • Page 13

    Software MIS (SMIS) Supervisor Manual provides descriptions, examples, and instructions on using the Software MIS application. For authorized users, Internet site FYI (http://fyi.tsd.toshiba.com) contains all current Strata DK documentation and enables you to view, print, and download current publications. Strata DK Programming 5/99...

  • Page 14

    Introduction Related Documents/Media Strata DK Programming 5/99...

  • Page 15: Numerical Program Listing

    Overview Numerical Program Listing The following numerical listing gives you the Strata DK program numbers, titles and program types. Program Title Part 1: Software Check/Remote Maintenance Security Code Assignments Part 2: RCTU: Random Access Memory (RAM) Test Station Logical Port Display and/or Change Station Physical Port Display and/or Change Flexible PCB Cabinet and Slot Assignments Cabinet Type Identification...

  • Page 16

    Program Number Initialization & Test System Station Toll Restriction Least Cost Routing ISDN...

  • Page 17

    Program Number Initialization & Test System Station Toll Restriction Least Cost Routing ISDN...

  • Page 18

    Program Number Initialization & Test System Station Toll Restriction Least Cost Routing ISDN...

  • Page 19

    Program Number Initialization & Test System Station Toll Restriction Least Cost Routing ISDN...

  • Page 20

    Program Number Initialization & Test System Station Toll Restriction Least Cost Routing ISDN...

  • Page 21: Alphabetical Program Listing

    Overview Alphabetical Program Listing Alphabetical Program Listing This alphabetical program listing gives you features/topics and the corresponding Strata DK program numbers that relate to the topic Feature or Topic Program Number Feature or Topic Program Number Call Pickup 10-1, *15, *31, 39 Account Codes 15, 70, 39, 69, 30, 60 Call Transfer with Camp-on...

  • Page 22

    Overview Alphabetical Program Listing Feature or Topic Program Number Feature or Topic Program Number 12, 17, 20, 60-1, 71-(0-5), 72, 03, 50-1, 50-2, 50-3, 50-4, 50-5, DNIS 77-4 50-6, 51, 52, 53, 54, 55-0, 55-1/2, HMIS 56, 60-2, 60-3, 76-1 Do Not Disturb 10-1, 10-4, 16, *16, *42-1, *42-2, Do Not Disturb Override...

  • Page 23: Smdr

    31, 30, 39 Toll Restriction Override Code Privacy Override 10-2, 30, 31 Revision RAM Test (see Memory Test) 00 (Part 2) Toshiba Proprietary VM 03, 10-2, 13, *32 Interface Redial Last Number Transfer Privacy 10-1 Remote Administration and 00, 03, *09, 77-1, 78...

  • Page 24: How To Program A Strata Dk System

    Fill out the record sheets that are provided, then enter this data using a 20-button LCD digital (DKT) or electronic (EKT) telephone. Strata DK enables you to enter data from an on-site or off- site PC with Toshiba DKAdmin software. Toshiba highly recommends this easier method of programming.

  • Page 25: Program Sequence

    Overview How to Program a Strata DK System Program Sequence Detailed data entry instructions are on the top of each record sheet (see Figure 1-2). To use the program sequence on the record sheet 1. From the programming telephone, enter the programming mode by pressing a series of shaded buttons.

  • Page 26: Programming Data Variations

    Overview How to Program a Strata DK System Programming Data Variations There are two different ways to enter data in Step 3 (Figure 1-2) of a program: pressing the buttons on the dial pad and pressing the LED buttons. Many programs are multidimensional and involve both types of entry.

  • Page 27

    Overview How to Program a Strata DK System To check the status of a CO line in Program 15 0RGH 1. Press the button (below the LCD) after entering the program code. 2. Then enter the CO line number to be verified. 3.

  • Page 28: First-time Programming

    Overview First-time Programming First-time Programming Follow these general procedures the first time you install a system or after major hardware changes and/or you need to start from scratch. Step 1: Check Minimum Hardware Requirements A system must have the following minimum hardware installed for programming, as described in the Installation chapters of the Strata DK Installation and Maintenance Manual.

  • Page 29

    Overview First-time Programming Timed Reminders Digital Telephone Volume Levels Call Forward Memory (Power OFF, then ON). Station Message Waiting Status Caller ID Lost Call Memory 2. Install all PCBs. Run Program 91-1 to inform the software of the system hardware configuration.

  • Page 30: Programming Examples

    Overview Programming Examples Programming Examples Some commonly used programs have explicit examples (listed below). Refer to these pages to help familiarize you with running these programs. Program Page Program 91-9—System Initialization Program 90—Initializing Programs 00~*99 Program 91-1—Automatic PCB Recognition and Logical/Physical Port Initialization Program 92—Initializing Speed Dial Numbers, VM ID Codes, Character Message Memory, Timed Reminders, Digital Telephone Volume, and Call Forward Backup Memory Program 00—Software Check...

  • Page 31: Chapter 2 - Initialization & Test

    Initialization & Test This chapter gives you information on the Strata DK’s Initialization and Test programs. The programs in this chapter are not given in numerical order, rather in order of importance. These programs include: Program 91-9 – System Initialization Program 90 –...

  • Page 32: Program 91-9 - System Initialization

    Initialization & Test Program 91-9 – System Initialization Program 91-9 – System Initialization Processor Type: DK14, DK40i, All RCTUs Program Type: Initialization Initialized Default: See individual programs Repeat a second time after LEDs 01, 03, 05, 07, and 09 extinguish. Program Telephone Exits Program Mode ÃÆ...

  • Page 33

    Initialization & Test Program 91-9 – System Initialization Program 91-9 Example Action (press buttons + LED Buttons) LCD Response Use the programming LCD electronic or digital telephone. (See No. N-N “Programming Examples” on Page 1-16.) Jan 20 Sun 06:43 Program Mode Enter programming mode.

  • Page 34: Program 90 - Initialize Programs 00~*99

    Initialization & Test Program 90 – Initialize Programs 00~*99 Program 90 – Initialize Programs 00~*99 Processor Type: DK14, DK40i, All RCTUs Program Type: Initialization Initialized Default: See individual programs ÃÆ ÃÆ Ã! Ã"  Tƒx… (  C‚yq Tƒx… Æ C‚yq Tƒx…...

  • Page 35

    Initialization & Test Program 90 – Initialize Programs 00~*99 Program 90 Example Action LCD Response Use the LCD programming phone per Minimum Hardware No. N-N Requirements on -14. Jan 20 Sun 06:43  (Do not press Enter Program mode by pressing Program Mode [DN] button.) 6SNU 6SHDNHU  +ROG...

  • Page 36: Program 91-1 - Automatic Pcb Recognition And Port Renumber

    Initialization & Test Program 91-1 – Automatic PCB Recognition and Port Renumber Program 91-1 – Automatic PCB Recognition and Port Renumber Processor Type: DK14, DK40i, All RCTUs Program Type: Initialization Initialized Default: None Program Telephone Exits Program Mode ÃÆ ÃÆ Ã! Ã"...

  • Page 37

    Initialization & Test Program 91-1 – Automatic PCB Recognition and Port Renumber Program 91-1 Example Action (press buttons + LED Buttons) LCD Response Use the LCD programming phone per Minimum Hardware No. N-N Requirements on -14. Jan 20 Sun 06:43 Program Mode Enter programming mode.

  • Page 38: Program 91-2 - Data Transfer From Temporary Memory To Working Memory

    Initialization & Test Program 91-2 – Data Transfer from Temporary Memory to Working Memory Program 91-2 – Data Transfer from Temporary Memory to Working Memory Processor Type: DK14, DK40i, All RCTUs Program Type: Initialization Initialized Default: See individual programs Program Telephone Exits Program Mode and Transfers Data ÃÆ...

  • Page 39: Program 92 - Initializing Misc. Backup Ram

    Initialization & Test Program 92 – Initializing Misc. Backup RAM Program 92 – Initializing Misc. Backup RAM Processor Type: DK14, DK40i, All RCTUs Program Type: Initialization - Includes: Initializing Speed Dial Number, VM ID Codes, Character Message Memory, Timed Reminders, Digital Telephone Volume, Called ID, ANI, and Call Forward Backup RAM Initialized Default: See individual programs...

  • Page 40

    Initialization & Test Program 92 – Initializing Misc. Backup RAM Program 92-9 does not affect Call Forward External or Fixed Call Forward settings. You must power the system OFF then back ON to clear telephone LCD Call Forward Displays and Call Forward button LEDs. Call Forward memory is cleared when you run Program 92-9, even if system power is not cycled.

  • Page 41

    Initialization & Test Program 92 – Initializing Misc. Backup RAM Action (press buttons + LED Buttons) LCD Response 6SNU 6SHDNHU 92 Select = Prepare system for another selection (go back to Step 5) or exit Program 92 (continue with Step 8). +ROG 92 Select = ## Initialized data in system memory (LEDs got out).

  • Page 42: Program 00 - Part 1: Software Check

    Initialization & Test Program 00 – Part 1: Software Check Program 00 – Part 1: Software Check Processor Type: DK14, DK40i, All RCTUs Program Type: Test - Includes: Remote Maintenance Security Code Assignments Initialized Default: None ÃÆ ÃÆ Ã! Ã"  Tƒx…...

  • Page 43

    Initialization & Test Program 00 – Part 1: Software Check Program 00 Part 1 - Overview This program enables you to run various checks on the Strata DK System. DK14: the QKYS feature key must be installed on the QRCU3 PCB to allow AA. DK40i: the KKYS feature key must be installed on the K5RCU PCB to allow AA.

  • Page 44

    Initialization & Test Program 00 – Part 1: Software Check Action (press buttons + LED Buttons) LCD Response 1111 00 Select = 1 Password = 0000 Define the Level 1 remote maintenance security code from the System Record Sheet (four digits maximum). Level 1 allows remote access to all programs and data.

  • Page 45: Program 00 - Part 2: Processor Ram Test

    Initialization & Test Program 00 – Part 2: Processor RAM Test Program 00 – Part 2: Processor RAM Test Processor Type: DK14, DK40i, All RCTUs Program Type: Test - Includes: Remote Maintenance Security Code Assignments Initialized Default: None General RAM Test Note “Program 00 Part 2 - Overview”...

  • Page 46

    Initialization & Test Program 00 – Part 2: Processor RAM Test Display Backup RAM Test Results Programming Telephone LCD Displays: ÃÆ ÃÆ Ã! Ã"  Tƒx…   C‚yq Tƒx… % !  DK424 DK14/DK40i TEST 2 X=OK Y=OK TEST 1 =OK or...

  • Page 47: Chapter 3 - System & Station

    System & Station This chapter gives you programming information for the Strata DK system and its stations. Program 01 – Station Logical Port Display and/or Change Processor Type: DK14, DK40i, All RCTUs Program Type: Station Initialized Default: Logical port number = physical port number Program 90, 91-1, or 91-9 initializes Program 01 To Save existing Logical Port Tƒx…...

  • Page 48: Program 02 - Station Physical Port Display And/or Change

    System & Station Program 02 – Station Physical Port Display and/or Change Program 02 – Station Physical Port Display and/or Change Processor Type: DK14, DK40i, All RCTUs Program Type: Station Initialized Default: Logical port number = physical port number Program 90, 91-1, or 91-9 initializes Program 02 To Save existing Physical Port Tƒx…...

  • Page 49: Program 03 For Dk14 - Slot Assignments

    System & Station Program 03 for DK14 – Slot Assignments Program 03 for DK14 – Slot Assignments When DK14 is powered ON, Program 03 automatically assigns the correct codes for installed PCBs. No record sheet is needed. Refer to the following table for PCB slot and slot code information: DK14 Base KSU WMAU...

  • Page 50: Program 03 For Dk40i - Flexible Pcb Slot Assignments

    System & Station Program 03 for DK40i – Flexible PCB Slot Assignments Program 03 for DK40i – Flexible PCB Slot Assignments Processor Type: DK40i Program Type: System Initialized Default: PCB codes of PCBs installed prior to running Program 91-1 or Program 91-9 Code 00 for empty slots (15~18), Base KSU has codes for PCBs more codes Turn System Power OFF (5 sec) then ON...

  • Page 51

    System & Station Program 03 for DK40i – Flexible PCB Slot Assignments Program 03 for DK40i - Overview Program 03 tells the system what type of optional PCBs are installed in the Expansion KSU. You must run Program 03 after installing PCBs with options such as OCA, DIU, etc. Also, run Program 03 for each PCB slot when installing a PCB in that location.

  • Page 52: Program 03 For Dk424 - Flexible Pcb Cabinet Slot Assignments

    System & Station Program 03 for DK424 – Flexible PCB Cabinet Slot Assignments Program 03 for DK424 – Flexible PCB Cabinet Slot Assignments Processor Type: All RCTUs Program Type: System Initialized Default: PCB codes of PCBs installed prior to running Programs 91-1 or 91-9; Code 00 for empty slots more codes ÃÆ...

  • Page 53

    System & Station Program 03 for DK424 – Flexible PCB Cabinet Slot Assignments DK424 Expansion Cabinet 5 Slot Number PCB Code PCB Type Options Station/Tie/DID/ISDN Port Numbers CO/Tie/DID/ISDN Line Numbers DK424 Expansion Cabinet 6 Slot Number PCB Code PCB Type Options Station/Tie/DID/ISDN Port Numbers...

  • Page 54

    System & Station Program 03 for DK424 – Flexible PCB Cabinet Slot Assignments Program 03 for DK424 - Overview Program 03 tells the system what type of optional PCBs are installed. The Program 03 record sheet is the main record for the hardware configuration of the entire system.

  • Page 55

    System & Station Program 03 for DK424 – Flexible PCB Cabinet Slot Assignments RCIU/RCIS or RCIU2/RCIS When installing RCIU2/RCIS, enter the Caller ID circuit numbers on the record sheet in place of the CO line number. Each RCIU2/RCIS slot uses eight Caller ID circuits. RCIU2/RCIS circuit numbers are assigned automatically in numerical order (001~200) starting with the lowest slot number, to the highest RCIU2/RCIS slot number in 8-circuit increments.

  • Page 56

    System & Station Program 03 for DK424 – Flexible PCB Cabinet Slot Assignments Program 03 Example Action (press buttons + LED buttons) LCD Response Use an LCD programming phone per Minimum Hardware No. 205 Requirements on Page 1-14. Jan 20 Sun 06:43 Program Mode Enter programming mode.

  • Page 57: Program *03 For Dk424 - Cabinet Type Identification

    System & Station Program *03 for DK424 – Cabinet Type Identification Program *03 for DK424 – Cabinet Type Identification Processor Type: RCTUE/F only Program Type: System Initialized Default: All cabinets = 1 ÃÆ ÃÆ Ã! Ã"  Tƒx… Ã " C‚yq Tƒx…...

  • Page 58: Program 04 - Station Logical Port [pdn] Assignment

    System & Station Program 04 – Station Logical Port [PDN] Assignment Program 04 – Station Logical Port [PDN] Assignment Processor Type: DK14, DK40i, All RCTUs Program Type: Station Initialized Default: See [PDNs] in the record sheets DK14 Record Sheet ÃÆ ÃÆ...

  • Page 59

    System & Station Program 04 – Station Logical Port [PDN] Assignment Expansion Slot Configuration Record : Slot 15 ______ Slot 16 ______ Slot 17 ______ Slot 18 ______ Port Type for Different Base Configurations Physical Modular Jack [PDNs] TCOU, TBSU Logical Ports Ports Location Record...

  • Page 60

    System & Station Program 04 – Station Logical Port [PDN] Assignment DK424 Record Sheet ÃÆ ÃÆ Ã! Ã"  Tƒx…  # C‚yq Tƒx… Æ C‚yq  Tƒx… Æ Æ C‚yq Tƒx… Æ Æ C‚yq SELECT = Station Logical Port Number(s) Press [PDN] or Button LED 01 to erase (1~4 digits) Processor [PDN] Port Range...

  • Page 61

    System & Station Program 04 – Station Logical Port [PDN] Assignment Program 04 Overview Program 04 assigns the Primary Directory Number [PDN] to each telephone (logical port). [PDNs] can be one to four digits. [PDNs] must not conflict with Phantom Directory Numbers [PhDNs] or, DK424 Distributed Hunt Directory Numbers set in Program 04.

  • Page 62

    System & Station Program 04 – Station Logical Port [PDN] Assignment Program 04 Example Action (press buttons+LED buttons) LCD Response Use an LCD programming phone per Minimum Hardware No. N-N Requirements in Chapter 1 - Overview. Jan 20 Sun 06:43 Program Mode Enter programming mode.

  • Page 63: Program *04 - [phdn] And Distributed Hunt [dn] Assignments For Internal And Tie Line Calls

    System & Station Program *04 – [PhDN] and Distributed Hunt [DN] Assignments For Internal and Tie Line Calls Program *04 – [PhDN] and Distributed Hunt [DN] Assignments For Internal and Tie Line Calls Processor Type: DK14, DK40i, all RCTUs Program Type: Station Initialized Default: See the legend below...

  • Page 64

    System & Station Program *04 – [PhDN] and Distributed Hunt [DN] Assignments For Internal and Tie Line Calls Program *04 Overview Program *04 assigns the system Phantom Directory Numbers [PhDNs] and Distributed Hunt (DH) Group [DNs]. All DK systems provide 16 DH groups. [PhDNs] and DH [DNs] can be one to four digits. [PhDNs] and DH [DNs] cannot conflict with each other, or be the same as Primary Directory Numbers assigned in Program 04.

  • Page 65: Program 05 - Flexible Access Code Numbering

    System & Station Program 05 – Flexible Access Code Numbering Program 05 – Flexible Access Code Numbering Processor Type: DK14, DK40i, All RCTUs Program Type: System Initialized Default: See record sheet ÃÆ ÃÆ Ã! Ã"  Tƒx…  $ C‚yq Tƒx…...

  • Page 66

    System & Station Program 05 – Flexible Access Code Numbering Default Features Affected Access Access (N/A = Not Affected/ Cannot Change) Code Codes Default [PDNs] and Park Orbits (see Program 04) T.R. Override/T. Class Code Input (Cnf + #47) Default [PhDNs] (see Program BGM Over Stations ON (#481) Automatic Callback (Dial 4-N/A) BGM Over Stations OFF (#480)

  • Page 67

    System & Station Program 05 – Flexible Access Code Numbering Default Features Affected Access Access (N/A = Not Affected/ Cannot Change) Code Codes Call Forward (#601, #602, #603, #604) T.R. Override Code Change (#654, #655) Timed Reminder (#605~#609) System Speed Dial M/W for Voice Mail ON (#63+Station No.) (N/A 600~699 RCTUB, RCTUBA/BB, &...

  • Page 68: Program *05 - Call Park Pickup Abbreviated Dialing

    System & Station Program *05 – Call Park Pickup Abbreviated Dialing Program *05 – Call Park Pickup Abbreviated Dialing Processor Type: DK14, DK40i, All RCTUs Program Type: System Initialized Default: Blank ÃÆ ÃÆ Ã! Ã"  Tƒx… Ã $ C‚yq Tƒx…...

  • Page 69: Program 09 - Built-in Auto Attendant Prompt / Station Assignments

    System & Station Program 09 – Built-in Auto Attendant Prompt / Station Assignments Program 09 – Built-in Auto Attendant Prompt / Station Assignments Processor Type: DK14, DK40i, All RCTUs Program Type: System and ACD Initialized Default: Blank ÃÆ ÃÆ Ã! Ã"...

  • Page 70

    System & Station Program 09 – Built-in Auto Attendant Prompt / Station Assignments To create one-digit dialing prompts and to assign the associated destination station numbers 1. Enter Program 09. 2. When “SELECT” appears on the LCD, press the desired digit (prompt). Then “AUTO ATT DIAL”...

  • Page 71: Program *09 - [pdn], [phdn], Dh, Acd Or Modem Did Ext. Assignments

    System & Station Program *09 – [PDN], [PhDN], DH, ACD or Modem DID Ext. Assignments Program *09 – [PDN], [PhDN], DH, ACD or Modem DID Ext. Assignments Processor Type: See legend below Program Type: Station Initialized Default: See legend below ÃÆ...

  • Page 72

    System & Station Program *09 – [PDN], [PhDN], DH, ACD or Modem DID Ext. Assignments Program *09 Overview This program assigns the routing destinations for incoming DID line calls. Program 09 DID extension numbers can be routed to [PDNs], [SDNs], or [PhDNs], ACD Groups, or Distributed Hunt groups.

  • Page 73: Program 10-1 - System Assignments, Part 1 Of 3

    LED 04 DTMF Signal Time applies to manual and speed dial tones sent out of the system via CO lines. This applies when dialing from any Toshiba telephone, including the 2000-series Digital Telephone. LED 04 does not apply to Call Forward or Voice Mail ID DTMF tones sent to voice mail ports.

  • Page 74

    System & Station Program 10-1 – System Assignments, Part 1 of 3 Program 10-1 Overview You can make the following system assignments with Program 10-1: LED 20: Two-CO Line Conference Two lines can be conferenced with one or two telephones (digital, electronic, or standard). Conference (see LED 19) in this program to enable this feature.

  • Page 75

    See Program 10-2 for standard telephone port DTMF timing. This program pertains to manual dialing or speed dialing from all Toshiba telephones, with the following exception. When dialing manually from 2000-series telephones, signals last as long as the buttons are pressed (minimum 80 msec.).

  • Page 76: Program 10-2 - System Assignments, Part 2 Of 3

    System & Station Program 10-2 – System Assignments, Part 2 of 3 Program 10-2 – System Assignments, Part 2 of 3 Processor Type: DK14, DK40i, All RCTUs Program Type: System Initialized Default: LEDs 02, 14, 15, and 16 are ON ÃÆ...

  • Page 77

    If Two-CO line conference/tandem call volume is low due to CO line loss, Toshiba recommends testing two-line Conference with LED 19 ON; if it improves the volume level and there is no hum noise, keep LED 19 ON.

  • Page 78

    System & Station Program 10-2 – System Assignments, Part 2 of 3 LED 15: External Page Included with All Call Page External speakers and all electronic and digital telephones are paged by dialing: Directory Number $OO &DOO 3DJH [DN] + .

  • Page 79

    80- or 160-millisecond bursts. This applies to digits sent via the voice mail identification code ( ) set at each station. This also applies to manually dialed digits sent to voice mail ports from Toshiba telephones, including 2000-series digital telephones. LED 05: Music-on-hold or Ring Back Tone Prior to Release 3.2, transferred parties would either hear Music-on-hold (MOH) or silence.

  • Page 80

    System & Station Program 10-2 – System Assignments, Part 2 of 3 This feature applies to loop and ground start lines, and also Tie, DID, and DNIS lines assigned with Program 17, LED 05 ON; these lines will use Program 71 (1~3) assignments. Tie and DID lines assigned with Program 17, LED 05 OFF cannot be routed to different destinations in the Day/ Day 2/Night modes.

  • Page 81: Program 10-3 - System Assignments, Part 3 Of 3

    System & Station Program 10-3 – System Assignments, Part 3 of 3 Program 10-3 – System Assignments, Part 3 of 3 Processor Type: DK14, DK40i, All RCTUs Program Type: System Initialized Default: LEDs 11, 13 and 20 ON, all other LEDs OFF ÃÆ...

  • Page 82

    Notes Toshiba VP products require Release 7 software or above for Toshiba proprietary integration. Toshiba VP products require the SW-X0042 feature package (CO Centrex) for SMDI, but not for Toshiba Proprietary RS-232 Interface. Toshiba Stratagy products support SMDI only in the standard configuration, not Toshiba proprietary RS-232 interface.

  • Page 83

    VM interface. (Example: For VP100 or Stratagy/Stratagy DK SMDI interface, set LEDs 10, 11, and 12 on for 7 digits (1+2+4=7). Do not set LED 10-13 OFF for Toshiba proprietary interface; it is no longer supported by DK systems. This refers to the station digit length that the SMDI voice mail system design requires. This parameter is set for the Voice Mail system digit length;...

  • Page 84

    System & Station Program 10-3 – System Assignments, Part 3 of 3 LEDs 01~04: Amplified Conference Assignments Light LEDs 01~04 to identify which PEKU ports should be connected to external amplifiers. External Amplified Conference is provided by customer-supplied two-way amplifiers connected to system PEKU ports to amplify “two-line”...

  • Page 85: Program *10 - Enhanced 911 Operation

    The Strata DK14, DK40i and DK424 accomplishes this through a special interface between the KSU and the CO. This special interface takes the station number information and sends it through the public network in a format compatible with the central E911 database.

  • Page 86

    System & Station Program *10 – Enhanced 911 Operation Programs *10-11 and *10-12 Overview Programs 10-11 and 10-12 assign which QSTU2, KSTU2, RSTU2, RSTU, RDSU, PSTU, or PESU standard telephone ports are connected to the E911 interface unit. Program 04 Directory Number data must be blank for E911 QSTU2, KSTU2, Important! RSTU2, or RSTU ports.

  • Page 87: Program 12 - System Assignments, Basic Timing

    System & Station Program 12 – System Assignments, Basic Timing Program 12 – System Assignments, Basic Timing Processor Type: DK14, DK40i, All RCTUs Program Type: Station Initialized Default: Program Timing Code 1 15 secs. Code 3 Code 4 Code 5 Code 8 Code 9 ÃÆ...

  • Page 88

    Standard telephones can also defeat Toll Restriction if the seize time is too short and they are not required to dial outgoing calls via Least Cost Routing (LCR). Toshiba recommends that standard telephones should always be required to dial outgoing calls via LCR to prevent them from defeating Toll Restriction.

  • Page 89: Program 13 - Defining The Message Center

    System & Station Program 13 – Defining the Message Center Program 13 – Defining the Message Center Processor Type: DK14, DK40i, All RCTUs Program Type: Station Initialized Default: No port assigned ÃÆ ÃÆ Ã! Ã"  Tƒx… " C‚yq Tƒx… C‚yq  Tƒx…...

  • Page 90: Program 15 - Ground/loop/tie/did Line Options

    System & Station Program 15 – Ground/Loop/Tie/DID Line Options Program 15 – Ground/Loop/Tie/DID Line Options Processor Type: DK14, DK40i, All RCTUs Program Type: System Initialized Default: All LEDs are OFF ÃÆ ÃÆ Ã! Ã"  Tƒx… $ C‚yq Tƒx… C‚yq Tƒx…...

  • Page 91

    System & Station Program 15 – Ground/Loop/Tie/DID Line Options Program 15 Overview This program specifies operational options on a line by line basis. Code 0: Automatic Release (AR) on Voice Mail or Voice Calls On loop start CO lines, some COs send the AR (Automatic Release) or CPC (Calling party Control) signal after an external party hangs up (typically 1~15 seconds) to disconnect a loop start line.

  • Page 92

    System & Station Program 15 – Ground/Loop/Tie/DID Line Options Two-CO line DISA calls always release when AR/CPC is sent. DISA release via AR/CPC is not related to this program. CO line calls disconnected by the AR/CPC signal will be represented on the Station Message Detail Recording (SMDR) report by a “...

  • Page 93: Program *15 - Co Line Tenant Assignments

    System & Station Program *15 – CO Line Tenant Assignments Program *15 – CO Line Tenant Assignments Processor Type: DK14, DK40i, All RCTUs Program Type: System Initialized Default: All CO lines assigned to Tenant 1 ÃÆ ÃÆ Ã! Ã"  Tƒx…...

  • Page 94: Program 16 - Assign Co Line Groups (or Dial 9)

    System & Station Program 16 – Assign CO Line Groups (or Dial 9) Program 16 – Assign CO Line Groups (or Dial 9) Processor Type: DK14, DK40i, All RCTUs Program Type: System Initialized Default: All CO lines assigned to the Dial 9 group ÃÆ...

  • Page 95

    System & Station Program 16 – Assign CO Line Groups (or Dial 9) Program 16 Overview Use Program 16 to assign each CO line to a CO line group or a general “dial 9” group. A general group for outside calling is available with a “dial 9” access code as the initialized state for all lines. /LQH Lines can be accessed with a dialing code instead of with a CO button.

  • Page 96: Program 17 - Did/tie Line Options

    System & Station Program 17 – DID/Tie Line Options Program 17 – DID/Tie Line Options Processor Type: DK40i, All RCTUs Program Type: System Initialized Default: LED 01/02 OFF, LED 03/04 ON ÃÆ ÃÆ Ã! Ã"  Tƒx… & C‚yq Tƒx… Æ...

  • Page 97

    System & Station Program 17 – DID/Tie Line Options LED 08: ANI/DNIS Digit Format Most DID/Tie lines with ANI/DNIS digit format include tone with digits (LED 08 ON). One exception, as of this writing, Sprint provides DNIS without ANI and does not include tone with digits - in this case LED 08 should be turned OFF.

  • Page 98

    System & Station Program 17 – DID/Tie Line Options LED 03: DID Camp-on/Busy Turn LED 03 ON if DID line callers should hear ringback tone and camp on to busy stations when calling busy stations. Turn LED 03 OFF if the DID callers should hear busy tone when calling busy stations.

  • Page 99: Program *17 - Did Intercept Port Number (vacant Or Wrong Number)

    System & Station Program *17 – DID Intercept Port Number (Vacant or Wrong Number) Program *17 – DID Intercept Port Number (Vacant or Wrong Number) Processor Type: DK40i, All RCTUs Program Type: System Initialized Default: No data ÃÆ ÃÆ Ã! Ã"...

  • Page 100: Program 19 - Alternate Background Music Source Slot Assignment

    System & Station Program 19 – Alternate Background Music Source Slot Assignment Program 19 – Alternate Background Music Source Slot Assignment Processor Type: DK40i, All RCTUs (not used for DK14. See Program 10-2, LED 10) Program Type: System Initialized Default: Slot 11 more codes Turn System Power OFF (5 sec) then ON...

  • Page 101: Program 20 - Computer And Data Interface Unit Configuration

    System & Station Program 20 – Computer and Data Interface Unit Configuration Program 20 – Computer and Data Interface Unit Configuration Processor Type: DK14, DK40i, All RCTUs Program Type: Station Initialized Default: LED 17 ON, all others OFF ÃÆ ÃÆ Ã! Ã"...

  • Page 102

    System & Station Program 20 – Computer and Data Interface Unit Configuration If a PC is connected to the RPCI or PDIU, set the communication mode escape sequences in the PC communication software “Modem Initialization” character sequence. This ensures the escape sequence is restored in case the RPCI Telephone or PDIU is unplugged temporarily.

  • Page 103

    System & Station Program 20 – Computer and Data Interface Unit Configuration LED 06: DTR Pulse LED 06 should always be OFF. LED 06 should be off for all PDIU-DS, RPCI-DIs, or PDIU-DIs. (Refer to Chapter 10 – Peripheral Installation for more PDIU-DS/modem pool information). LED 05: Auto Pause Behind PBX Turn LED 05 ON to enable Auto Pause Behind PBX.

  • Page 104: Program 21 - Modem Pool Port Assignments

    System & Station Program 21 – Modem Pool Port Assignments Program 21 – Modem Pool Port Assignments Processor Type: DK14, DK40i, All RCTUs Program Type: Station Initialized Default: Blank ÃÆ ÃÆ Ã! Ã"  Tƒx… ! C‚yq Tƒx… Æ C‚yq  Tƒx…...

  • Page 105

    System & Station Program 21 – Modem Pool Port Assignments Program 21 Overview This program assigns modems to the system modem pool. Program 21 identifies modems connected to standard telephone ports (line side of modem) and digital/PDIU-DS ports (RS-232 side of modem). With data security groups (Program 20, LEDs 17~20) and the call the blocking feature (Program 31, LED 04), modem access can be denied or allowed to data users.

  • Page 106: Program 22 - Rpci And Diu Station Hunting For Data Calls

    “hunt-to” station, and so on. If all RPCI/PDIU stations in the “hunt-to” sequence are busy, then the data caller will receive a busy tone. Toshiba recommends that all PDIU-DS station ports grouped in a modem pooling or printer pooling/server configuration be placed into a hunt-sequence arrangement with Program 22.

  • Page 107: Program 23 - Built-in Auto Attendant (aa) Primary Announcement Assignments

    System & Station Program 23 – Built-in Auto Attendant (AA) Primary Announcement Assignments Program 23 – Built-in Auto Attendant (AA) Primary Announcement Assignments Processor Type: DK14, DK40i, All RCTUs Program Type: System Initialized Default: No ports assigned ÃÆ ÃÆ Ã! Ã"...

  • Page 108: Program 25-1 - Built-in Aa Incoming Call Overflow Time

    System & Station Program 25-1 – Built-in AA Incoming Call Overflow Time Programs 23 and 24 Overview Programs 23 and 24 assign customer-supplied Auto Attendant announcement devices (digital announcers) to standard telephone ports (QSTU2, KSTU2, RSTU, RSTU2, PSTU, PESU, RDSU/ RSTS).

  • Page 109: Program 26 - Built-in Aa Camp-on Busy Time

    System & Station Program 26 – Built-in AA Camp-on Busy Time Program 26 – Built-in AA Camp-on Busy Time Processor Type: DK14, DK40i, All RCTUs Program Type: Station Initialized Default: Assigns an AA Camp-on-Busy Time of 016 seconds to all ports ÃÆ...

  • Page 110

    System & Station Program 26 – Built-in AA Camp-on Busy Time Program 26 Overview Note This program only applies to Auto Attendant (built-in) calls to busy or ringing stations; it does not apply to ring transfer camp-on time from stations or customer-supplied Auto Attendant devices;...

  • Page 111: Program 27 - Dkt Handset/headset Receiver Volume Level

    System & Station Program 27 – DKT Handset/Headset Receiver Volume Level Program 27 – DKT Handset/Headset Receiver Volume Level Processor Type: DK14, DK40i, All RCTUs Program Type: Station Initialized Default: VR=2 ÃÆ ÃÆ Ã! Ã"  Tƒx… ! & C‚yq Tƒx…...

  • Page 112: Program 28 - Dss Console/attendant Telephone Assignments

    System & Station Program 28 – DSS Console/Attendant Telephone Assignments Program 28 – DSS Console/Attendant Telephone Assignments Processor Type: DK40i, All RCTUs Program Type: Station Initialized Default: Assigns Console #1 to Attendant Telephone #1; Console #2 to Attendant Telephone #2; etc. ÃÆ...

  • Page 113

    System & Station Program 28 – DSS Console/Attendant Telephone Assignments Program 28 Overview DK40i: allows up to three DSS consoles (DK40i KSU supports one DSS, Expansion Unit supports two more). A DDSS console can only be connected to circuit 8 of the DK40i base digital ports or a PDKU, and an HDSS console can only be connected to circuits 7 and 8 of a PEKU.

  • Page 114: Program 29-1~8 - Dss Console And Number Button Assignments

    System & Station Program 29-1~8 – DSS Console and Number Button Assignments Program 29-1~8 – DSS Console and Number Button Assignments Processor Type: DK40i, All RCTUs Program Type: Station Initialized Default: See “Program 29 - Initialized Default DSS Console Button Assignments” on Page 3-72 ÃÆ...

  • Page 115

    System & Station Program 29-1~8 – DSS Console and Number Button Assignments Program 29-1~8 Overview Each button on the DSS consoles can be flexibly assigned as either a Direct Station Selection &2 1LJKW 7UDQVIHU $OO &DOO ), Line ( ), or button.

  • Page 116

    System & Station Program 29-1~8 – DSS Console and Number Button Assignments Program 29 - Initialized Default DSS Console Button Assignments Group 1 Group 2 RCTUB RCTUB DK40i RCTUA RCTUC/D DK40i RCTUA RCTUC/D Button No. Button No RCTUE/F RCTUE/F #000 #000 #000 #020...

  • Page 117: Program *29 - Add-on Modules Button Assignments

    System & Station Program *29 – Add-on Modules Button Assignments Program *29 – Add-on Modules Button Assignments Processor Type: DK14, DK40i, All RCTUs Program Type: Station Initialized Default: See “Program 29 - Add-on Modules Button Assignments” on Page 3-74 ÃÆ ÃÆ...

  • Page 118: Button Assignments

    System & Station Program *29 – Add-on Modules Button Assignments Important! Run this program for each station that has an ADM or the ADM will not function. Program at least one ADM key for each ADM. It is impossible to assign [PDNs], [SDNs] or [PhDNs] to DSS consoles or ADMs. Button Assignments Add-on RCTUB...

  • Page 119: Program 30 - Station Class Of Service

    System & Station Program 30 – Station Class of Service Program 30 – Station Class of Service Processor Type: DK14, DK40i, All RCTUs Program Type: Station Initialized Default: LEDs 01, 05 and 07 for all ports ÃÆ ÃÆ Ã! Ã"  Tƒx…...

  • Page 120

    System & Station Program 30 – Station Class of Service Program 30 Overview Program 30 enables or disables features for individual telephones at the station level. The following text describes Program 30 LEDs. LED 20: SLT/ISDN Terminal “#” Dial This feature applies to single-line telephones and ISDN station terminals to indicate when a number has been dialed and to begin dialing a sub-address.

  • Page 121

    System & Station Program 30 – Station Class of Service LED 16: Change Toll Restriction Traveling Class Code When LED 16 is ON for a port, the station occupying it can change the four-digit Toll Restriction Traveling Class of Service Codes established in Program 44-1~8. Stations selected for this feature must follow the dialing sequences below to change the codes: Class 1 #691...

  • Page 122

    System & Station Program 30 – Station Class of Service If a Tie or DID line is Dial Pulse (Program 15-1, LED ON), enable Dial Pulse - DTMF OFF (LED 11 ON) for that Tie or DID station port number. If the DID or Tie line is DTMF tone dial (Program 15-1, LED OFF) disable Dial Pulse - DTMF OFF (LED 11 OFF) and install an RRCS on the RCTU, K5RCU, K5RCU2, or K4RCU3 in the DK40i.

  • Page 123

    System & Station Program 30 – Station Class of Service LED 04: Call Pickup Code Option   Determines the operation of pickup code in Release 3.2 (and above) software. If LED 04 is   only picks up All Call Page and External Page (per Program 10-2, LED 15). If LED   04 is OFF, picks up an internal call ringing on a telephone as a priority or it picks up All...

  • Page 124

    System & Station Program 30 – Station Class of Service Action (press buttons + LED buttons) LCD Response LED buttons 01~20 LED buttons 01~20 activate features for each station port or port range. Make the following selections by turning the appropriate button LED ON or OFF for each item (01~20) for each port, as marked on the system record sheet: LED 01: Speakerphone Enabled...

  • Page 125: Program *30 - Telephone Group Page Assignments

    System & Station Program *30 – Telephone Group Page Assignments Program *30 – Telephone Group Page Assignments Processor Type: DK14, DK40i, All RCTUs Program Type: Station Initialized Default: All LEDs OFF ÃÆ ÃÆ Ã! Ã"  Tƒx… "  C‚yq Tƒx…...

  • Page 126: Program 31 - Station Class Of Service

    (QSTU2, RSTU2, RSTU, PSTU, PESU, RDSU, KSTU2, QSTU2) connected to a Toshiba Stratagy, Stratagy DK or VP voice mail system should have LEDs 04, 15, 16, 17, 18, 19, and 20, and one of the following: 05, 06, 07, or 08 turned ON. These LED’s should be ON for VM ports only, not for telephone ports.

  • Page 127

    System & Station Program 31 – Station Class of Service LED 09 should be OFF for VM Auto Attendant “blind” transfer and VM tandem CO line connection with automatic release. LED 09 should be ON for VM Auto Attendant supervised transfer operation.

  • Page 128

    LED 19: Toshiba Stratagy/Stratagy DK/VP (B No Station) DTMF “B” tone is sent to Toshiba voice mail systems to signify a recall where Toshiba voice mail systems already knows the recalling station number. Again, this allows Toshiba voice mail systems to respond more intelligently with appropriate voice prompts.

  • Page 129

    LED 15: Toshiba Stratagy, Stratagy DK and/or VP Integration (A Tone/D Tone) When enabled (LED 15 ON), sends an answer tone (DTMF A tone) to the Toshiba voice mail system when a station answers, and a disconnect tone (DTMF D tone) when a station disconnects.

  • Page 130

    System & Station Program 31 – Station Class of Service BOV and Camp-on muted ring tone frequency for standard telephone: BOV tone is a 160ms burst of 1209Hz/ unmodulated, twice - three seconds apart. Camp-on tone is two one-second bursts of 1209Hz/interrupted by 160ms bursts, three seconds apart.

  • Page 131

    System & Station Program 31 – Station Class of Service LED 03: Off-hook Call Announce (OCA) Enabled (Receive) Enable this option (LED 03 ON) for any digital or electronic telephone requiring OCA. Telephones must be equipped for OCA. OCA is not available on standard telephones. This feature does not affect the station’s ability to originate OCA.

  • Page 132: Program *31 - Group Pickup Assignments

    System & Station Program *31 – Group Pickup Assignments Program *31 – Group Pickup Assignments Processor Type: DK14, DK40i, All RCTUs Program Type: Station Initialized Default: All LEDs OFF ÃÆ Æ "  Tƒx… " C‚yq Tƒx… Æ C‚yq Tƒx… Æ Æ C‚yq Tƒx…...

  • Page 133: Program 32 - Automatic Preference

    System & Station Program 32 – Automatic Preference Program 32 – Automatic Preference Processor Type: DK14, DK40i, All RCTUs Program Type: Station Initialized Default: Assigns Ringing Code 1 and Automatic Off-hook (Preference) Code 00 for all ports ÃÆ ÃÆ Ã! Ã"...

  • Page 134

    If ringing line preference is not selected, no auto preference selection will occur when a station goes off hook during an incoming ring condition. Toshiba cordless telephones can have [PDN] (Code 01) selected for Auto Preference so the 7$/. user will get system dial tone when pressing the...

  • Page 135: Program *32 - Rs-232 Voice Mail Message Center Port

    System & Station Program *32 – RS-232 Voice Mail Message Center Port Program *32 – RS-232 Voice Mail Message Center Port Processor Type: DK14, DK40i, All RCTUs Program Type: Station Initialized Default: Blank ÃÆ Æ "  Tƒx… " ! C‚yq Tƒx…...

  • Page 136: Program 33 - [pdn]/ [phdn] Station Hunting (voice Calls Only)

    System & Station Program 33 – [PDN]/ [PhDN] Station Hunting (Voice Calls Only) Program 33 – [PDN]/ [PhDN] Station Hunting (Voice Calls Only) Processor Type: DK14, DK40i, All RCTUs Program Type: Station Initialized Default: Blank ÃÆ Æ "  Tƒx… " " C‚yq Tƒx…...

  • Page 137

    System & Station Program 33 – [PDN]/ [PhDN] Station Hunting (Voice Calls Only) On Ring-first systems, if a [PDN] appears on more than one button (on owner’s telephone), the DK will not hunt until all appearances of the [PDN] are in use. On Voice-first systems, the system will hunt for an available station if any one of the [PDN] appearances is busy.

  • Page 138: Program *33 - [phdn] Owner Telephone Assignment

    System & Station Program *33 – [PhDN] Owner Telephone Assignment Program *33 – [PhDN] Owner Telephone Assignment Processor Type: DK14, DK40i, All RCTUs Program Type: Station Initialized Default: Blanks (no data) Æ Æ "  Tƒx… " " C‚yq Tƒx… Æ...

  • Page 139

    System & Station Program *33 – [PhDN] Owner Telephone Assignment Program *33 Overview This program assigns each [PhDN] to a designated “Owner” telephone. Each [PhDN] must be assigned to a designated “Owner” telephone and that [PhDN] must be assigned (using Program 39) to appear on the owner telephone.

  • Page 140: Program 34 - Hold Recall Timing

    System & Station Program 34 – Hold Recall Timing Program 34 – Hold Recall Timing Processor Type: DK14, DK40i, All RCTUs Program Type: Station Initialized Default: Assigns a Hold Recall Time of 032 seconds to all ports ÃÆ ÃÆ Ã! Ã"...

  • Page 141: Program *34 - Station Class Of Service

    System & Station Program *34 – Station Class Of Service Program *34 – Station Class Of Service Processor Type: DK14, DK40i, All RCTUs Program Type: Station Initialized Default: LED 01 ON for all ports ÃÆ Æ "  Tƒx… " # C‚yq Tƒx…...

  • Page 142

    Two 1-second bursts of 1209 Hz, (interrupted by 160 ms), 3-seconds apart (external CO or DID line call) If this option is disabled on Toshiba digital or electronic telephones (LED 01 OFF), the telephone will not receive camp-on tone on direct DID calls or transferred CO line calls if there is not an idle...

  • Page 143: Program 35 - Station Class Of Service

    System & Station Program 35 – Station Class of Service Program 35 – Station Class of Service Processor Type: DK14, DK40i, All RCTUs Program Type: Station Initialized Default: LED 01, 02, 04, 05, 16 are ON, all other LEDs OFF. ÃÆ...

  • Page 144

    Notes CO line or internal calls that appear on the [DN] buttons will automatically hold when accessing another line. 5HOHDVH DQG $QV Toshiba recommends that the button be provided via Program 39 to telephones programmed for Auto Hold. 3-98 Strata DK Programming 5/99...

  • Page 145

    System & Station Program 35 – Station Class of Service LED 17: Continuous DTMF Tones Off 2000-series digital telephones can send DTMF tones for as long as station users press their buttons (80 msec. minimum). This feature can be disabled (LED 17 ON). If it is disabled, DTMF tones sent by these telephones will be either 80 or 160 milliseconds depending on the selection made with Program 10-1, LED 04 and Program 10-2, LED 06.

  • Page 146

    System & Station Program 35 – Station Class of Service LED 06: Disable Hold Display Scrolling (Release 3.2) If LED 06 is ON, Hold Display scrolling is disabled. Also, a telephone LCD cannot display which 6FUROO CO lines are on hold on a [PDN] if the button is pressed.

  • Page 147: Program 36 - Fixed Call Forward

    System & Station Program 36 – Fixed Call Forward Program 36 – Fixed Call Forward Processor Type: DK14, DK40i, All RCTUs Program Type: Station Initialized Default: Does not assign a Fixed Call Forward location to any port ÃÆ ÃÆ Ã! Ã"...

  • Page 148: Program *36 - System Nt Button Lock Password Changing Station Assignment

    System & Station Program *36 – System NT Button Lock Password Changing Station Assignment Program *36 – System NT Button Lock Password Changing Station Assignment Processor Type: DK14, DK40i, All RCTUs Program Type: Station Initialized Default: ÃÆ Æ "  Tƒx…...

  • Page 149: Program 37 - Ring Transfer (camp-on) Recall Time

    System & Station Program 37 – Ring Transfer (Camp-on) Recall Time Program 37 – Ring Transfer (Camp-on) Recall Time Processor Type: DK14, DK40i, All RCTUs Program Type: Station Initialized Default: Assigns Ring Transfer Recall Time of 32 seconds to all ports ÃÆ...

  • Page 150: Program *37 - Park Recall Timing

    System & Station Program *37 – Park Recall Timing Program *37 – Park Recall Timing Processor Type: DK14, DK40i, All RCTUs Program Type: Station Initialized Default: Assigns Ring Transfer Recall Time of 32 seconds to all ports ÃÆ Æ "  Tƒx…...

  • Page 151: Program 38 - Digital And Electronic Telephone Keystrip Type

    System & Station Program 38 – Digital and Electronic Telephone Keystrip Type Program 38 – Digital and Electronic Telephone Keystrip Type Processor Type: DK14, DK40i, All RCTUs Program Type: Station Initialized Default: Assigns Code 31 to all ports Important! If you only want to view Program 38 data, do not press , press C‚yq...

  • Page 152

    System & Station Program 38 – Digital and Electronic Telephone Keystrip Type Program 38 Overview Four telephone button arrangements are provided (see the Program 38 System Record Sheet). It is best to start with one of these four, and then move on to Program 39, where individual buttons may be programmed.

  • Page 153

    System & Station Program 38 – Digital and Electronic Telephone Keystrip Type Assignments for 1000-Series Digital Telephone Keystrips CO15 CO16 CO17 SD12 SD13 SD14 FLASH CO10 CO11 CO12 CO13 CO14 CO10 CO11 CO12 SD10 SD11 SD11 SD12 SD13 SD14 SD15 [PDN] [PDN] [PDN]...

  • Page 154

    System & Station Program 38 – Digital and Electronic Telephone Keystrip Type 16, 36, 56, 76 17, 37, 57, 77 18, 38, 58, 78 19, 39, 59, 79 20, 40, 60, 80 30, 50, 70 40, 60, 80 96, 116, 136, 97, 117, 137, 98, 118, 138, 99, 119, 139,...

  • Page 155: Program *38 - Standard Telephone Ring-down Destination

    System & Station Program *38 – Standard Telephone Ring-Down Destination Program *38 – Standard Telephone Ring-Down Destination Processor Type: Release 4.0 and higher RCTUs Program Type: Station Initialized Default: Does not assign Ring Down Destination to any port ÃÆ ÃÆ Ã! Ã"...

  • Page 156

    System & Station Program *38 – Standard Telephone Ring-Down Destination Program *38 Overview Standard telephones can be assigned to ring a destination automatically by going off-hook (ring down). They can also be programmed to ring a destination if an incomplete valid number is dialed. This program assigns the ring down destination.

  • Page 157: Program 39 - Flexible Button Assignments

    System & Station Program 39 – Flexible Button Assignments Program 39 – Flexible Button Assignments Processor Type: DK14, DK40i, All RCTUs Program Type: Station Initialized Default: See Program 38 ÃÆ ÃÆ Ã! Ã"  Tƒx… " ( C‚yq Tƒx… Æ C‚yq Tƒx…...

  • Page 158

    System & Station Program 39 – Flexible Button Assignments Program 39 Overview Program 39 assigns features to the flexible buttons for individual telephones in the system. Several types of buttons can be assigned with this program, including: Feature [PDNs], [SDNs] and [PhDNs] – Message Waiting buttons can be assigned to [PhDNs] Alert Signal (Buzz key) Feature Buttons Assignments You can assign commonly used telephone features to any flexible button (see Table 3-1).

  • Page 159

    System & Station Program 39 – Flexible Button Assignments Feature Button Codes for Digital, Electronic, and Strata AirLink Wireless Telephones (continued) Table 3-1 Button Function Button Labels Code Notes Call Forward A.C. Fixed Call Frwd to: or CFF Forwards all calls to pre-defined destination. See Program 36. Call Forward Busy Call Frwd Busy or CFB Forwards calls to selected station if station is busy.

  • Page 160

    System & Station Program 39 – Flexible Button Assignments Table 3-1 Feature Button Codes for Digital, Electronic, and Strata AirLink Wireless Telephones (continued) Button Function Button Labels Code Notes Redial Last Number Redial or RDL Redials the last number. Button) Release to Idle Release Call or RLS Releases current call and makes station idle.

  • Page 161

    Phantom Directory Numbers [PhDNs] are generally used as numbers that may appear on a group of telephones, such as an extension number which rings all phones in a department. There are a number of considerations for assigning Directory Numbers. Toshiba suggests reading the following steps and Directory Number Considerations before assigning [DNs].

  • Page 162

    System & Station Program 39 – Flexible Button Assignments Button Type Button Labels Code Notes Primary Directory [PDN] NNNN - 1, Highest button ##YYY YYY = the Program 04 station logical port Numbers [PDNs] [PDN] NNNN - 2, next highest ##YYY number of the [DN] that should appear as a [PDN] NNNN - 3, next highest...

  • Page 163

    RCTUA RCTUBA/BB RCTUC/D RCTUE/F [PhDN] can appear on all Toshiba telephones in the system, but a [PhDN] is limited to ring on 120 telephones maximum. Phantom [DN] owner telephones have the following attributes: Set Call Forward for [PhDNs] Set Call Forward Mail Box destinations (VM ID codes) for [PhDNs]...

  • Page 164

    System & Station Program 39 – Flexible Button Assignments Alert Signal Button Assignments ÃÆ ÃÆ Ã! Ã"  Tƒx… " ( C‚yq Tƒx… Æ C‚yq Tƒx… Æ Æ C‚yq Tƒx… Æ Æ C‚yq YYY = the Program 39 code for the Enter the logical port number of the 6yr…‡Ã...

  • Page 165

    System & Station Program 39 – Flexible Button Assignments Alert Signal Button Programming Example Station 200 Station 202 Code Code Signal 1 Signal 1 Code Code Signal 2 Signal 2 Code Signal 4 Station 203 Code Signal 1 Station 201 Code Signal 2 Code...

  • Page 166: Program *40 - Distributed Hunt Group Member Assignments

    System & Station Program *40 – Distributed Hunt Group Member Assignments Program *40 – Distributed Hunt Group Member Assignments Processor Type: DK14, DK40i, all RCTUs Program Type: Station Initialized Default: No member (station port) assigned to any DH Group ÃÆ Æ...

  • Page 167

    System & Station Program *40 – Distributed Hunt Group Member Assignments Program *40 Overview This program assigns the members (station primary [DN] port numbers and hunting orders [01~32] of Distributed Hunt (DH) groups [900~915]). When a member of a DH group is added or deleted, all the other members’...

  • Page 168: Program *41 For Dk424 - T1 Assignment Series (part 1)

    System & Station Program *41 for DK424 – T1 Assignment Series (Part 1) Program *41 for DK424 – T1 Assignment Series (Part 1) Processor Type: RCTUBA/BB, RCTUC/D and RCTUE/F Program Type: System Initialized Default: See each program Series Overview Use Program 41 (Part 1) and 42 (Part 2) series to set T1 parameters and assignments on the DK424.

  • Page 169

    System & Station Program *41 for DK424 – T1 Assignment Series (Part 1) – Program *41-2 T1 Channel Assignments Initialized Default: 1 = Loop Start More channels ÃÆ Æ "  Tƒx… C‚yq Tƒx… ! Æ C‚yq  Uˆ…ÃT’†‡r€ÃQ‚r…ÃPAAÃ$ÆrpÇurÃ or... SELECT = 2 Run Program 91-2 Enter the RDTU being programmed (1~8).

  • Page 170

    System & Station Program *41 for DK424 – T1 Assignment Series (Part 1) Notes You must cycle system power or run Program 91-2 to transfer Program 41-2 data from temporary memory to working memory. Turn system power OFF (five seconds) and ON after running Program 41-2.

  • Page 171

    System & Station Program *41 for DK424 – T1 Assignment Series (Part 1) – Program *41-4 T1 Span Receive Level Pad Assignments Initialized Default: 4 (-3dB) Æ Æ "  Tƒx… C‚yq Tƒx… # C‚yq Tƒx… Æ Æ C‚yq Tƒx… Æ Æ C‚yq SELECT = 4 Enter one of the following pad codes for the transmission of path:...

  • Page 172: Program *50 - Caller Id Circuit Assignments To Co Line Pcbs

    System & Station Program *50 – Caller ID Circuit Assignments to CO Line PCBs Program *50 – Caller ID Circuit Assignments to CO Line PCBs Processor Type: DK14, DK40i, All RCTUs Program Type: System Initialized Default: No RCIU/RCIS circuits assigned ÃÆ...

  • Page 173

    System & Station Program *50 – Caller ID Circuit Assignments to CO Line PCBs Program *50 Overview In DK40i and DK424, each analog ground/loop start CO line that receives Caller ID information from the local Central Office must be assigned to an RCIU or RCIS circuit using this program. In DK14, each CO line that receives Caller ID must be assigned an MLX-41 interface box circuit number.

  • Page 174: Program *51 - Station Memory Allocation

    System & Station Program *51 – Station Memory Allocation Program *51 – Station Memory Allocation for Storing Caller ID/ANI Numbers on Abandoned/ Unanswered Calls Processor Type: DK14, DK40i, All RCTUs Program Type: Station Initialized Default: No memory for all ports ÃÆ...

  • Page 175

    System & Station Program *51 – Station Memory Allocation Program *51 Overview Use this program to allocate “Abandon-Call-Memory” when any LCD telephone must store abandon call information for Caller ID, Ground/Loop start line and/or ANI, DID/Tie lines. On direct incoming calls that ring on more than one telephone, the Caller ID, Ground/Loop start, line must also be assigned to the designated abandon call storage LCD telephone in Program 52.

  • Page 176: Program *52 - Caller Id/ani Abandoned Call Number Station Owner Assignments

    System & Station Program *52 – Caller ID/ANI Abandoned Call Number Station Owner Assignments Program *52 – Caller ID/ANI Abandoned Call Number Station Owner Assignments Processor Type: DK14, DK40i, All RCTUs Program Type: Station Initialized Default: No station owners assigned Æ...

  • Page 177

    System & Station Program *52 – Caller ID/ANI Abandoned Call Number Station Owner Assignments Program *52 Overview Use this program for any LCD telephone that must store abandon call information for Caller ID, Ground/Loop start lines and/or ANI, DID/Tie lines must be allocated “Abandon-Call-Memory” LCD telephones can be allocated memory to save up to 100 numbers in 10 number increments (see IDL totals).

  • Page 178: Program 58 - Dk424 Attendant Console Series (part 1)

    System & Station Program 58 – DK424 Attendant Console Series (Part 1) Program 58 – DK424 Attendant Console Series (Part 1) Processor Type: RCTUBA/BB, RCTUC/D and RCTUE/F Program Type: Station Initialized Default: see each program – Program 58-1 Attendant Console Overflow Timer Initialized Default: 32 seconds ÃÆ...

  • Page 179

    System & Station Program 58 – DK424 Attendant Console Series (Part 1) Program 58-2 Overview This program identifies in software the type of display connected to each console. It also enables you to set priorities for types of incoming calls. You can also enable Call Waiting tones. LED 01: Attendant Console Display Type Base units can connect to an Electroluminescent (EL) display (LED 01 ON) or Extended Graphics Adapter (EGA) Display (LED 01 OFF).

  • Page 180

    System & Station Program 58 – DK424 Attendant Console Series (Part 1) – Program 58-5 Attendant Console Overflow Destination Assignments Initialized Default: Blank ÃÆ ÃÆ Ã! Ã"  Tƒx… $ ' C‚yq Tƒx… $ C‚yq  Tƒx… Æ Æ C‚yq Tƒx…...

  • Page 181: Program 59 - Attendant Console Flexible Button Codes

    System & Station Program 59 – Attendant Console Flexible Button Codes Program 59 – Attendant Console Flexible Button Codes Processor Type: RCTUBA/BB, RCTUC/D, RCTUE/F Program Type: Station Initialized Default: Given throughout this section ÃÆ ÃÆ Ã! Ã"  Tƒx… $ ( C‚yq C‚yq Tƒx…...

  • Page 182

    System & Station Program 59 – Attendant Console Flexible Button Codes Program 59 Overview Attendant Consoles have 24 flexible buttons (12 on left and 12 on the right side of the dial pad). This program is used to assign each button to an available function or options. Program 59 record sheets define the button options (and codes) available.

  • Page 183

    System & Station Program 59 – Attendant Console Flexible Button Codes Optional Attendant Console Button Codes (continued) Table 3-5 Button Function Button Labels Code Notes CO line access of appearing calls. CO line ranges vary according to processor: Line 1~48 001~048 RCTUBA/BB CO Line Appearance...

  • Page 184

    System & Station Program 59 – Attendant Console Flexible Button Codes Table 3-6 Additional Feature Button Codes (continued) Button Function Button Labels Code Notes Picks up a call to any group to which Call Pickup (Group)4 Group Pickup station is assigned in *31. Do Not Disturb Do Not Disturb or DND Prevents calls to station.

  • Page 185: Program 60-1 - Smdr Data Output Options

    System & Station Program 60-1 – SMDR Data Output Options Program 60-1 – SMDR Data Output Options Processor Type: DK14, DK40i, All RCTUs Program Type: System Initialized Default: LED 01 OFF ÃÆ ÃÆ Ã! Ã"  Tƒx… %  C‚yq Tƒx…...

  • Page 186: Program 60-2~7 - Smdr Output/account Code Digit Length

    System & Station Program 60-2~7 – SMDR Output/Account Code Digit Length Program 60-2~7 – SMDR Output/Account Code Digit Length Processor Type: DK14, DK40i, All RCTUs Program Type: System Initialized Default: Item 2: 10 seconds Item 3: SMDR output is enabled for answered incoming/outgoing calls Item 4: a 6-digit length is assigned to all Forced/Voluntary Account Codes Item 7: 21 digits ÃÆ...

  • Page 187

    System & Station Program 60-2~7 – SMDR Output/Account Code Digit Length Program 60-2-7 Overview This program assigns the type of data to send to the Station Message Detail Report (SMDR). Item 2: SMDR Threshold Time The time that a call must be in progress before it will register with SMDR can be set to 1 or 10 seconds.

  • Page 188: Program 60-8 - Call Forward External (remote Change, Security) Id Code

    System & Station Program 60-8 – Call Forward External (Remote Change, Security) ID Code Program 60-8 – Call Forward External (Remote Change, Security) ID Code Processor Type: DK14, DK40i, All RCTUs Program Type: System Initialized Default: No digits More Codes ÃÆ...

  • Page 189: Program 69 - Verified Account Codes

    System & Station Program 69 – Verified Account Codes Program 69 – Verified Account Codes Processor Type: DK14, DK40i, All RCTUs Program Type: System Initialized Default: Blank More Codes ÃÆ ÃÆ Ã! Ã"  Tƒx… % ( C‚yq Tƒx… ‡‡‡ C‚yq  Tƒx…...

  • Page 190

    System & Station Program 69 – Verified Account Codes Program 69 Overview Verified Account Codes (VACs) may be added, deleted, or changed with Program 69. Each Verified Account Code can be 1~15 digits long, but cannot exceed the Account Code length requirement set in Program 60-4.

  • Page 191: Program 70 - Verified Account Code Toll Restriction Assignments

    System & Station Program 70 – Verified Account Code Toll Restriction Assignments Program 70 – Verified Account Code Toll Restriction Assignments Processor Type: DK14, DK40i, All RCTUs Program Type: System Initialized Default: 000 for all VACNs ÃÆ ÃÆ Ã! Ã"  Tƒx…...

  • Page 192

    System & Station Program 70 – Verified Account Code Toll Restriction Assignments Program 70 Overview A Toll Restriction Class can be assigned with this program to each of the 300 Verified Account Codes assigned in Program 69. This class of restriction overrides the normal station class of restriction assigned in Program 48 when a VAC is entered at the station.

  • Page 193: Program 71 - Dnis

    System & Station Program 71 – DNIS Program 71 – DNIS Processor Type: DK40i, all RCTUs Program Type: System Initialized Default: All Programs blank DNIS Addresses Processor DNIS Address ANI Address Processor DNIS Address ANI Address DK14 RCTUBA/BB 000~349 DK40i 000~199 RCTUC/D 000~499...

  • Page 194

    System & Station Program 71 – DNIS Program 71-4: DNIS and ANI Only Lines Voice Mail ID Assignments ÃÆ ÃÆ Ã! Ã"  Tƒx… & C‚yq Tƒx… # ‡‡‡ C‚yq  Tƒx… Æ Æ C‚yq Tƒx… Æ Æ C‚yq DNIS Address VM ID Code (see legend above) Enter VM ID code that should be sent to Voice Mail...

  • Page 195

    System & Station Program 71 – DNIS DNIS Number DNIS Number DNIS Number DNIS Number Name Routing Points (71- DNIS (1~5 digits) VM ID Code (1~16 digits) (1~16 characters) 1, 71-2, 71-3) Address 71-0 71-4 71-5 Program 71-0 Overview Defines the DID / Tie / DNIS / ANI line extension numbers that the system should be able to receive.

  • Page 196

    System & Station Program 71 – DNIS A DNIS and/or Tie/DID extension number and/or ANI only line can be assigned to route one of the following destinations: Primary Directory Number [PDN] - secondary appearances of this [PDN] will also ring if Programmed to ring in Program *71, *72, and/or *73 Phantom Directory Number Distributed Hunt Group...

  • Page 197

    System & Station Program 71 – DNIS Program 71-5 Overview This program is used to assign names to each DNIS number. The names for each DNIS/Tie/DID extension number is normally supplied by the customer. Each DNIS name can be up to 16 alphanumeric characters.

  • Page 198: Program *71~*73 - [dn] To [dn], Tie To [dn], And Did To [dn] Ringing Assignments

    System & Station Program *71~*73 – [DN] to [DN], Tie to [DN], and DID to [DN] Ringing Assignments Program *71~*73 – [DN] to [DN], Tie to [DN], and DID to [DN] Ringing Assignments Processor Type: DK14, DK40i, All RCTUs Program Type: System Initialized Default: [PDNs] are programmed to immediately ring their...

  • Page 199

    System & Station Program *71~*73 – [DN] to [DN], Tie to [DN], and DID to [DN] Ringing Assignments First Telephone Group Buttons 01~20 on the programming telephone are associated with the telephone groups displayed on the telephone LCD. GRP EK000 = Telephone Port 000 is represented by programming button 01... GRP EK001 = Telephone Port 001 is represented by programming button 02...

  • Page 200: Program 72 – Dnis Number Network Table Assignments

    System & Station Program 72 – DNIS Number Network Table Assignments Program 72 – DNIS Number Network Table Assignments Processor Type: DK40i, All RCTUs Program Type: System Initialized Default: Blank ÃÆ ÃÆ Ã! Ã"  Tƒx… & ! C‚yq Tƒx… ‡‡‡...

  • Page 201

    System & Station Program 72 – DNIS Number Network Table Assignments Program 72 Overview This program defines the external Network routing numbers that can be assigned DNIS/Tie/DID extension numbers in the Day, Day2, or Night ringing mode. This assignment will cause incoming DNIS/Tie/DID calls to route (forward) back out over a public, or private, telephone network to a pre-assigned telephone number.

  • Page 202: Program 74 – System Nt Button Lock Password

    System & Station Program 74 – System NT Button Lock Password Program 74 – System NT Button Lock Password Processor Type: DK14, DK40i, All RCTUs Program Type: System Initialized Default: Port 000 for all tenants ÃÆ ÃÆ Ã! Ã"  Tƒx…...

  • Page 203: Program 76-1(x-y) – Dk14, Dk40i, All Rctus

    PCB is required, for RS-232 TTY port, a TSIU, WSIU, RSIU/RSIS/RMDS PCB may be used. 2. If the DK14 CO lines must pass Caller ID information to the Toshiba telephones, LCD/RPCI-DI, an interface box, TC1041 (MLX- 41), must be connected to one of the WSIU outputs. For more information, see the Caller ID instructions in Chapter 1 – DK14 Installation of the Strata DK Installation and Maintenance Manual.

  • Page 204: Program 76-2 (x-z) – Wsiu, Tsiu And Rsiu / Rsis / Rmds Transmission Rates

    System & Station Program 76-2 (X-Z) – WSIU, TSIU and RSIU / RSIS / RMDS Transmission Rates Program 76-2 (X-Z) – WSIU, TSIU and RSIU / RSIS / RMDS Transmission Rates Processor Type: DK14, DK40i, All RCTUs Program Type: System Initialized Default: All ports 2400 bps ÃÆ...

  • Page 205: Program 77-1 – Peripheral Options (door Phones)

    System & Station Program 77-1 – Peripheral Options (Door Phones) Program 77-1 – Peripheral Options (Door Phones) RSIU / RSIS / RMDS, PIOU/PIOUS / IMDU, PEPU Processor Type: DK14, DK40i, All RCTUs Program Type: System Initialized Default: All LEDs are OFF ÃÆ...

  • Page 206

    System & Station Program 77-1 – Peripheral Options (Door Phones) Program 77-1 Overview This program performs the following functions: Programs door lock relays Assigns door phones/lock control units Enables RMDS/IMDU built-in maintenance modems Sets RMDS communications standard type Enables DKAdmin Communications Protocol Enables/disables door phone ring tone to external paging when system is in Night mode Assigns a relay to operate with door lock function or external page for mute control Assigns a relay to operate in one of two Night Transfer modes...

  • Page 207

    Program 79 for door phone ringing assignments. LED 10: DKAdmin/Backup Enables the system to Upload/Download the RCTU RAM data base using Toshiba DKAdmin and/ or DKBackup software program. DKAdmin/Backup will automatically turn LED 10 ON when the DKAdmin/Backup PC communicates with the DK424. LED 10 should be OFF if the maintenance PC is using standard communication software (such as Procomm™) to program the DK424.

  • Page 208

    System & Station Program 77-1 – Peripheral Options (Door Phones) LED 06: NT Relay A relay located on the PIOU, PIOUS, PEPU, DK14 KSU or DK40i KSU can be assigned to operate in one of two Night Transfer modes (see next item, MOH/NT Relay). DK14: Activate the NT Relay in the DK14 KSU before setting the specific Night Transfer mode with LED 06.

  • Page 209: Program 77-2 – Door Phone Busy Signal/door Lock Assignments

    System & Station Program 77-2 – Door Phone Busy Signal/Door Lock Assignments Program 77-2 – Door Phone Busy Signal/Door Lock Assignments Processor Type: DK14, DK40i, All RCTUs Program Type: Station Initialized Default: All LEDs are OFF ÃÆ ÃÆ Ã! Ã"  Tƒx…...

This manual also for:

Strata dk40i, Strata dk424

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