Toshiba STRATA DK14 Installation And Maintenance Manual page 500

Station Apparatus
PC Attendant Console
can be programmed with Speed Dial or Feature buttons. (See the Strata DK PC Attendant Console
User Guide for instructions on clearing buttons.)
➤ To change user buttons
1. From the System Settings dialog
box, select User Buttons.
2. From the User Buttons dialog,
select the button to be changed.
3. Select either Autodial or Feature to
change the button.
4. Enter a feature code for the list by
selecting from the pull down list or
selecting the Digits box and
entering a number.
5. Select Label to change, if
necessary.
6. Select the next button to change
and repeat the process.
7. Select the OK button when all
changes have been made.
Answer Prompts
Answer Prompts can be entered so that when new calls are presented and answered by the
Attendant, the prompts will appear in the information window. Any currently recorded prompts are
listed in the Answer Prompts box (shown below) and two selections on the left allow linking the
prompts to a DNIS tag or CO line.
Note
The DK424 identifies calls to the Attendant position by using the default CO line indication. It can
also attach a tag that was recorded in Program 71 for each DNIS number translated by the system.
When lines are marked as DNIS in the Telephony Setup (see
Installation" on Page
instead of the line number. The button marked DNIS Text... is used to record the DNIS Tags which
should match those listed in Program 71-5.
Toshiba recommends entering DNIS tags when they are programmed into the DK system. This
enables the Attendant or System Administrator to create prompts as needed. Even if some DNIS
lines are not scheduled to ring at the console, the calls to be forwarded to the Attendant and
answers prompts may be used later.
The Answer Prompts can have approximately 110 characters. The edit window, shown below, is
the same size as the window on the main screen in order to view the message as it will display.
11-50
DNIS applies to R3 and up only.
11-44), the PC attendant console uses the DNIS tag to select the prompt
"PC Attendant Console Software
Strata DK I&M
1034
6/00