ACD Installation
CCV Configuration Instructions
4. To connect up to two more PCs, use a six-conductor modular telephone cord between the
CCVY "MNTR1" or "MNTR2" port(s) with a PPTC-9 or PPTC-25F to attach the PCs.
Strata DK
2425
6-conductor, twisted pair phone cord
PPTC-9 or PPTC-25F connector
Figure 13-19 Connecting Strata DK to SMIS and CCV PCs
Connecting Up to Three CCV PCs
If you are connecting multiple PCs with the CCV application, use:
One Call Center Viewer "Y" Connector (CCVY)
One six-conductor telephone cord per PC, plus one cord for the DK to CCVY connection
One PPTC-9 or PPTC-25F pin connector per PC
➤ To connect up to three CCV PCs to the Strata DK
1. Install the CCVY connector into the Strata DK MIS port (RSIU, RSIS, RMDS, or PIOU
PCBs). See
2. Use a six-conductor twisted pair telephone cord to connect the DK MIS port to the "DK MIS"
jack on the CCVY.
3. Plug a six-conductor modular cord into the "MASTER" port of the CCVY. Use a PPTC-9 or
PPTC-25F at the other end of the cord to connect to the Main Call Center Viewer PC.
13-20
Figure
13-20.
PC with SMIS
Second PC
with CCV
Strata DK I&M
6/00