Smdr Printer/Call Accounting Device Options - Toshiba Strata DK40 Installation & Maintenance Manual

SMDR Printer/Call Accounting Device Options

SMDR Printer/Call Accounting Device Options
An SMDR printer or call accounting device may be connected to the system to provide a
hard-copy record of station activity.
can record incoming, outgoing, and transferred calls, as well as Account Code entries and
Caller ID calls. Call record data is printed out at the completion of each eligible call. SMDR
format is ASCII-formatted, 8-bits, no parity, 1-stop bit.
To support the SMDR printer/call accounting device option, a Strata DK40 system must be
equipped with a PIOU or PIOUS
Connection of the printer or call accounting device to the PIOU or PIOUS is accomplished
with one of the following Toshiba supplied cables, a PPTC1A-5M or a TTY-PC-CABLE
(Figure
Note
The PIOU, PIOUS contain a call record buffer which stores call record data (up to 50 calls)
when the printed or call accounting device is turned OFF, or when no device is connected to
the SMDR port. When the buffer is full call records will continue to be stored but will over
write earlier call records (e.g. FIFO). When the printer or call accounting device is made
operational, "ERROR BUFFER OVERFLOW" prints out to indicate the buffer was full, and
that some call information may have been lost.
Note
To program SMDR, use Program 60. The SMDR port is active only on the PIOU or PIOUS
with the lowest Program 03 code (41 or 42).
SMDR sends out special names for the following types of calls:
MSS
Prints on DISA and External Call Forward calls to stations. MSS prints only on DISA
calls that are answered after the threshold time (set in Program 60-2). If the call is
answered before the threshold time, the call will register as a normal incoming call and
the MSS/transfer portion of the call will not print out.
Note
MODM
Prints on calls to the IMDU remote maintenance modem (Station #19).
DISA
Prints on DISA and External Call Forward calls in which Exchange lines are accessed
for trunk-to-trunk outside calling.
ABAN
Prints on calls to the system where the caller has hung up before being answered. This
must be enabled in Program 60-9.
Figure 6-21
following examples show call record samples and describe the sequence of events that
generated the call records.
Strata DK40 I&M Manual Spring 1999
Refer to the Strata DK40 Programming Manual or DK Library CD-Rom for more details.
6-23).
PIOU, PIOUS will be 300 or 1200 bps
A display of the customer database
SMDR RS-232 port by running Program 97.
The call threshold time–the length of time that a call must be in progress before it is
registered by SMDR–can be set for either 1.0 or 10 seconds in Program 60-2.
shows a sample SMDR printout and describes the contents of each column. The
(See Figures 6-21 and 6-22.) The Strata DK40 system
(see Chapter 3 – DK40 Universal Slot
(Figure 6-24) can also be printed using the
Peripheral Installation
PCBs)
6-37