Lexmark MS911 Service Manual page 87

244 paper jam messages
Error code Description
244.41 Paper remains detected at the sensor (tray 4
feed) after the printer turned on.
244.46 The sensor (tray 4 transport) did not detect
the paper.
244.46 The sensor (3000-sheet tray feed) did not
detect the paper.
244.91 Paper remains detected at the sensor (tray 4
transport) after the printer turned on.
244.91 Paper remains detected at the sensor
(3000‑sheet tray transport) after the printer
turned on.
245 paper jam messages
Error code Description
245.56 The sensor (3000-sheet tray feed) did not
detect the paper.
245.91 Paper remains detected at the sensor
(3000‑sheet tray transport) after the printer
turned on.
2500-sheet tray jam service check
Actions
Step 1
a
Enter the Diagnostics Menu, and then navigate to:
EVENT LOG > Display Log
b
Check the last digits of the error codes.
Do most of the recent error codes end with a 1? (Example: 241.11, 200.91)
Step 2
Make sure that the 2500-sheet tray feed paper path, including the sensors,
are free of debris or dust.
Does the problem remain?
Step 3
Check the sensor (2500-sheet tray feed) for damage.
Is it free of damage?
Action
See "2 x 500‑sheet tray 4 jam service check" on page
See "2 x 500‑sheet tray 4 jam service check" on page
See "3000‑sheet tray feed jam service check" on page
See "2 x 500‑sheet tray 4 jam service check" on page
See "3000‑sheet tray jam service check" on page
Action
See "3000‑sheet tray feed jam service check" on page
See "3000‑sheet tray jam service check" on page
Yes
Go to step 2.
Go to step 3.
Go to step 4.
Diagnostic information
87
4021
92.
92.
96.
92.
98.
96.
98.
No
Go to step 7.
The problem is solved.
Go to step 6.