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Optra™ N 4040 • Table of Contents • Start Diagnostics • Safety and Notices • Trademarks • Index • Manuals Menu Lexmark and Optra are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
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Comments may be addressed to Lexmark International, Inc., Department D22/ 035-3, 740 New Circle Road, Lexington, Kentucky 40550, U.S.A. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
4040 Contents Notices and Safety Information ......xii Laser Notice ........xii Safety Information.
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4040 Base Machine Service Checks (Continued) Paper Pick-Up from Multipurpose Tray Service Check . 2-27 Printhead Service Check ......2-28 Printhead/Laser Service Check .
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4040 Paper Deck Service Checks ......2-53 Paper Deck Feed Roller Service Check... . . 2-53 Paper Deck Lifting Plate Service Check.
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4040 Repair Information ........4-1 Handling ESD-Sensitive Parts .
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4040 Exposure System Removal Procedures ....4-41 Printhead Removal......4-42 Electrostatic Imaging/Developing/Cleaning System Removal Procedures .
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4040 Locations (Continued) Cross Section View of Envelope Feeder ... . . 5-5 Base Machine Sensor and Switch Operation..5-6 Base Machine Motor and Clutch Operation ... 5-8 Paper Feed.
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4040 Locations (Continued) Envelope Feeder Driver Board ....5-41 Paper Deck Switches, Sensors, Clutches, Solenoid, Motors . 5-42 Paper Deck Printed Circuit Boards ....5-43 Paper Deck Connectors .
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4040 Parts Catalog ........7-1 How To Use This Parts Catalog .
4040 Notices and Safety Information References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, pro- gram, or service may be used.
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4040 The Class 1 laser label is attached to the back of the printer. Laser Der Drucker erfüllt gemäß amtlicher Bestätigung der USA die Anforderungen der Bestimmung DHHS (Department of Health and Human Services) 21 CFR Teil J für Laserprodukte der Klasse I (1). In anderen Ländern gilt der Drucker als Laserprodukt der Klasse I, der die Anforderungen der IEC (International Electrotechnical Commission) 825 gemäß...
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4040 milliwatts) émettant sur des longueurs d’onde comprises entre 770 et 795 nanomètres. L’imprimante et son système laser sont conçus pour impossible, dans des conditions normales d’utilisation, d’entretien par l’utilisateur ou de révision, l’exposition à des rayonnements laser supérieurs à des rayonnements de Classe I . Avvertenze sui prodotti laser Questa stampante è...
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4040 Declaração sobre Laser A impressora está certificada nos E.U.A. em conformidade com os requisitos da regulamentação DHHS 21 CFR Subcapítulo J para a Classe I (1) de produtos laser. Em outros locais, está certificada como um produto laser da Classe I, em conformidade com os requisitos da norma IEC 825.
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4040 Lasermeddelelse Printeren er godkendt som et Klasse I-laserprodukt, i overenstemmelse med kravene i IEC 825. Klasse I-laserprodukter betragtes ikke som farlige. Printeren indeholder internt en Klasse IIIB (3b)-laser, der nominelt er en 5 milliwatt galliumarsenid laser, som arbejder på bølgelængdeområdet 770-795 nanometer.
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4040 Laser-notis Denna skrivare är i USA certifierad att motsvara kraven i DHHS 21 CFR, underparagraf J för laserprodukter av Klass I (1). I andra länder uppfyller skrivaren kraven för laserprodukter av Klass I enligt kraven i IEC 825. Laserprodukter i Klass I anses ej hälsovådliga. Skrivaren har en inbyggd laser av Klass IIIb (3b) som består av en laserenhet av gallium-arsenid på...
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4040 Avís sobre el Làser Segons ha estat certificat als Estats Units, aquesta impressora compleix els requisits de DHHS 21 CFR, apartat J, pels productes làser de classe I (1), i segons ha estat certificat en altres llocs, és un producte làser de classe I que compleix els requisits d’IEC 825.
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4040 Chinese Laser Notice Korean Laser Notice Notices and Safety Information xix...
This product is designed, tested and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts. •...
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Il prodotto è stato progettato, testato e approvato in conformità a severi standard di sicurezza e per l’utilizzo con componenti Lexmark specifici. Le caratteristiche di sicurezza di alcune parti non sempre sono di immediata comprensione. Lexmark non è responsabile per l’utilizzo di parti di ricambio di altri produttori.
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Lexmark. Puede que las características de seguridad de algunas piezas no sean siempre evidentes. Lexmark no se hace responsable del uso de otras piezas de recambio. •...
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Lexmark. Les característiques de seguretat d'algunes peces pot ser que no sempre siguin òbvies. Lexmark no es responsabilitza de l'us d'altres peces de recanvi. • La informació pel manteniment d’aquest producte està...
4040 Preface This manual is divided into the following chapters: • “General Information” contains a general description of the printer and the maintenance approach used to repair it. Special tools, test equipment, and options are listed. • “Diagnostic Information” contains error code table, symptom table, and service checks used to isolate failing field replaceable units (FRUs).
4040 1. General Information The Optra N, model 4040 is a 600 dpi laser printer designed to attach to IBM-compatible PC’s and to most types of computer net- works. Options The following options are available. Some options are not available in every country.
4040 Tools The removal and adjustment procedures described in this manual require the following tools and equipment: • Magnetic tip Phillips screwdrivers large and small • Flat-blade screwdriver • Analog volt ohmmeter (a digital volt ohmmeter may also be used). •...
4040 Abbreviations ASIC Application-Specific Integrated Circuit Customer Setup DRAM Dynamic Random Access Memory EEPROM Electrically Erasable Programmable Read- Only Memory Electrophotographic Process Electrostatic Discharge Field Replaceable Unit HVPS High Voltage Power Supply Local Area Network LASER Light Amplification by Stimulated Emission of Radiation Liquid Crystal Display Light-Emitting Diode...
4040 2. Diagnostic Information Diagnostic Approach This printer can be serviced without being connected to a host com- puter. This printer displays both operator correctable errors and service errors on the front (operator) panel. In addition, there are two tests available from the base machine and the optional 2000 sheet paper deck that allow you to bypass the controller card.
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4040 • The room temperature is between 10 and 32.5 ° C, and the rela- tive humidity between 20 and 80%. • Avoid sites generating ammonia gas, high temperature or high humidity (near water faucets, kettles, humidifiers), cold spaces, near open flames, and dusty areas. •...
4040 Troubleshooting Use the error message tables, symptom table, and service checks, in this chapter and the diagnostic aids in Chapter 3 to diagnose a failure. If the operator panel is blank, black, has diamonds across the dis- play, or appears unusual, unplug the controller card and run “Basic Engine Test”...
4040 Error Code/Message Tables Service Error Codes Error Symptom or Message Action Unrecoverable Software Refer to the operator manual Error Fuser Error, Fuser lamps do Go to the “Fuser (Temperature not come on during POR, or Low) Service Check (920/922)” on fuser lamps come on but do page 2-23.
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4040 Error Symptom or Message Action Paper Deck Option Card, No Check all connectors on the paper response deck board and be sure all doors are securely closed. POR the machine. If you still have a failure, replace the paper deck option controller card (29-1).
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4040 Error Symptom or Message Action Network Card Error The system processor has detected an INA card is installed but cannot communicate with it. The X after the card indicates which one has the problem. Net- work card 1 will always refer to the INA in the bottom slot and Net- work card 2 will always refer to the INA card in the top slot.
4040 Operator Codes The following code numbers are operator instructions and mes- sages. In some cases, no action is required; others are operator-cor- rectable; others may require service. An error code may require up to two minutes to appear. Some symptoms may not generate an error code.
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4040 Code Message or Symptom Action Output Bin Full, top bin only Remove the paper from the output face-down bin. Check and replace if necessary: • Paper Full Lever (16-4) • Switch Sensor Board (4-18) Print Cartridge Missing Be sure the print cartridge is prop- erly installed.
4040 Code Message or Symptom Action Duplex not attached Be sure the duplexer is securely latched into the printer. POR to reset the printer. Print Job on Disk No service required, refer to oper- ator manual. Unformatted Disk Format the disk. Go to “Diagnostic Aids”...
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4040 If you think your symptom is caused by a paper feed problem in the paper deck go to “Paper Deck Paper Feed Service Checks” on page 2-58. If you think your symptom is caused by any other malfunction, go to “Other Malfunction Symptom Table”...
4040 Symptom Tables Print Quality Symptom Table Symptom Action Black Page Go to “Black Page Service Check:” on page 2-30. Blank Spots Go to “Blank Spots Service Check” on page 2-30. Blank Page Go to “Blank Page Service Check” on page 2-31.
4040 Symptom Action White Vertical Lines Go to “White Vertical Lines Service Check” on page 2-38. Paper Feed Symptom Table Symptom Action Paper Jam in Pick-up Assembly Go to “Pick-Up Assembly Paper Jams Service Check” on page 2-51. Paper Jam in Fuser and Delivery Go to “Fuser and Delivery, Paper Assembly...
4040 Other Malfunction Symptom Table Symptom Action Printhead Malfunction Go to the “Printhead Service Check” on page 2-28. Electrical Assembly Fan (FM3) Go to “Electrical Assembly Fan (FM3) Check” on page 2-21. Failure Faulty Main Motor Go to “Main Motor Service Check” on page 2-25.
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4040 Symptom Action No Paper Pick-Up from Upper Go to “Paper Pick-Up from Cas- settes Service Check” on page or Lower Cassette 2-26. No Paper Pick-Up from Enve- Go to “Paper Pick-Up from Enve- lope Feeder Service Check” on lope Feeder page 2-26.
4040 Paper Deck Symptom Table Symptom Action No power Go to the “Paper Deck Power Input Service Check” on page 2-57. Wrinkled paper Go to the “Paper Deck Wrinkled Paper Service Check” on page 2-60. Bent leading paper edge Go to the “Paper Deck Bent Leading Edge Service Check”...
4040 Base Machine Service Checks AC Power Input Service Check Action Voltage The correct voltage may not be present at the outlet. Inform the customer that the correct line voltage is not available at the outlet. The power cord may not be firmly plugged into Power Cord the printer, the paper deck and the outlet.
4040 DC Power Input Service Check Action AC Power If the ac power is not present, go to “AC Power Input Service Check” on page 2-16. Overcurrent/ The overcurrent/overvoltage detection circuit Overvoltage may be active. If the problem does not disap- Detection pear when the power switch is turned off and Circuit...
4040 Duplex Horizontal Registration Guide Service Check Action Connectors The horizontal registration guide home posi- tion sensor signal line and horizontal registra- tion motor drive signal line connectors may be loose. Reconnect connectors J2005 and J2006 on the duplexing driver board. Gears Gears may be damaged.
4040 Fan Motor Service Check (927) Be sure the power is on, then check the air flow from each fan to determine which fan is failing. Go to the appropriate fan check below. Diagnostic Information 2-19...
4040 Power Supply Fan (FM1) Check Action Connector The FM1 drive signal line connector could be loose. Reconnect connector J208 on the sys- tem board. Power Sup- The power supply fan could be defective. Dis- ply Fan connect connector J208 on the system board. Turn the power switch on and measure the voltage between connector J208-1 (FAN1D) and J208-3 (GND) on the system board.
4040 Electrical Assembly Fan (FM3) Check Action FM3 Drive The FM3 drive signal line connector could be Signal Line loose. Reconnect connector J210 on the sys- tem board and connectors J12 and J13. Connector Electrical The electrical unit fan could be defective. Dis- Unit Fan connect connector J210 on the system board.
4040 Fuser (Abnormal Temperature) Service Check (923) Action Thermistor The thermistor could be shorted. Turn the power off and remove the fuser assembly. Measure the resistance between the fuser connector J50B-2 (FSRTH) and J50B-3 (GNDTH). The connector J50B is the lower terminal of the left connector.
4040 Fuser (Temperature Low) Service Check (920/922) Action Thermistor The thermistor may be dirty. If the thermistor contact area of the fuser upper roller is dirty, clean it. The thermistor may not be installed correctly. If the thermistor is not evenly contacting the fixing upper roller, re-install the thermistor cor- rectly.
4040 Fuser (Wrong Type) Service Check (924) Action Fuser The rated voltage of the fuser may not match the power supply voltage. Replace the fuser (18-1). Power Sup- The type detection circuit in the power supply may be defective. Replace the power supply (5-10).
4040 Lifting Plate (Multipurpose Tray) Service Check Action Lifting Plate The lifting plate drive assembly could be Drive Assem- defective. Replace any damaged parts. Lifting Plate The lifting plate position sensor could be Position Sen- defective. Check the sensor (PS1302) by sor (PS1302) measuring the voltage at J214-3 and J214-6 (+5 V).
4040 Paper Pick-Up from Envelope Feeder Service Check Action The controller card could be defective. Run Controller paper feed test in Diagnostic Aids to determine Card If the which paper path is causing the problem. envelope is picked up correctly from the enve- lope feeder, replace the controller card (19-2).
4040 Action Cassette The cassette pick-up solenoid could be defec- Pick-up Sole- tive. Remove the pick-up unit, and disconnect noid (SL1) cassette pick-up solenoid connector J1203 from the pick-up board. Measure the resis- tance between connectors J1203-1 and J1203-2 on the cable side. If it is not about 155 Ohms, replace the cassette pick-up sole- noid (11-56).
4040 Printhead Service Check Condensation could cause this problem. Leave the printer running for 10 to 20 minutes. Action Printhead The printhead signal line connector could be Board Signal loose. Reconnect connector J6 on the print- head board and J206 on the system board. Line Connec- Printhead The printhead assembly could be defective.
4040 Printhead/Scanner Motor Service Check Action The scanner motor drive line connectors could Connectors be loose. Reconnect connector J1 on the scanner driver board, connector J18, and con- nector J207 on the system board Printhead/ The scanner motor driver could be defective. Scanner Check the connectors on the printhead.
4040 Print Quality Service Checks Black Page Service Check: Action EP Cartridge The EP cartridge may be defective. Replace the cartridge. High Voltage Be sure all the mounting screws are in place Power Supply and properly tightened. The primary changing roller-bias contact of the high-voltage power supply may not be making a good connection with the cartridge contact (7-2).
4040 Action EP Cartridge If the blank spots on the paper are uniformly spaced approximately 75mm apart, the EP cartridge may be defective. The EP cartridge is a supply item, replaced by the customer. Blank Page Service Check Action EP Cartridge The projection for opening and closing the laser shutter of the EP cartridge may be dam- aged.
4040 Dark Image Service Check Action Image Density The Image density may not be adjusted cor- rectly. Adjust the Image density through the host software. High Voltage The drum grounding contact of the high-volt- Power Supply age power supply may not be making a good connection with the cartridge contact.
4040 Action • Transfer Check for dirt and clean if necessary. Guide • Feeder Guide • Fuser Entry Guide Dirty Image Service Check Action Paper Make sure the paper is clean. • Pick-up Clean dirty rollers. If they cannot be cleaned, The transfer Roller replace them (11-20, 2-7, 18-20).
4040 Light Image Service Check Action Image Density The Image density may not be adjusted cor- rectly. Adjust the Image density by operating the external device. Toner Low toner. Replace the EP cartridge. Toner Image Open the upper cover and remove the EP cartridge while a print is being made.
4040 Poor Fusing Service Check Action Envelope The envelope position levers of the fuser are Position raised. Push the levers down (18-6). Lever Fuser Upper If the poorly fused spots are uniformly spaced Roller approximately 126mm apart, the upper fuser roller could be defective.
4040 Smudged Horizontal Bands Service Check Action EP Cartridge The EP cartridge could be defective. Replace it if necessary. Fuser Upper The fuser upper roller could be dirty, Roller deformed, or worn. Replace the fuser upper roller (18-20). Vertical Dots in a Line Service Check Action Static Charge Check the static charge eliminator (12-8) for dirt.
4040 Vertical Streaks/Lines Service Check Action Photosensi- The photosensitive drum could be damaged. tive Drum Replace the EP cartridge. Fuser Entry The fuser entry guide could be dirty. Clean the Guide fuser entry guide. Fuser Upper The fuser upper roller could be scratched. Roller Remove the cause of the damage and replace the roller (18-20).
4040 White Vertical Lines Service Check Action Toner Lack of toner. Take out the EP cartridge, rock it to distribute the toner evenly, then reinstall it. If the problem continues, replace the EP car- tridge. Photosensi- The photosensitive drum could be scratched. tive Drum Replace the EP cartridge.
4040 Paper Feed Service Checks It is easier to troubleshoot paper feed problems if you override the top cover and delivery door interlock when you run paper feed tests in the diagnostic mode. To do this: 1. Access the paper menu through the operator panel and select submenu Output Bin.
4040 The following information explains troubleshooting for paper jams in each of these assemblies. This section also covers multiple paper feed, wrinkles, bent leading edge, and skewing. Locate your symp- tom in the “Paper Feed Symptom Table” on page 2-12 and take the indicated action.
4040 Duplexing Assembly Paper Jams Service Check Action Feed Guide Foreign matter may be adhering to the feed guide or it is burred. Remove any foreign mat- ters. If the guide is burred, replace it (22-6). • Switchback The switchback roller, feed roller, or duplex Roller feed roller may be worn or deformed.
4040 Envelope Feeder Paper Jams Service Check Action Envelopes Be sure the recommended envelopes are being used and that there are not too many envelopes in the feeder. Envelope The envelope guide may be pressing against Guide the envelopes. Advise the customer not to set the envelope guide too close to the envelopes.
4040 Fuser and Delivery, Paper Jams Service Check Action Fuser Roller The fuser roller does not rotate smoothly. Check for worn or missing gears. Fuser The fuser entrance guide is dirty, damaged, or Entrance clogged with toner. Clean the guide. Guide Fuser Sepa- The fuser separation guide could be dirty,...
4040 Multiple Paper Feed Service Check Be sure the recommended paper is being used. If this problem occurs with the multipurpose tray, perform step 3 and subsequent steps. Action The separation roller could be worn or Separation deformed. Run the paper feed test in Diagnostic Roller, Tray 1 Aids to determine which paper path is causing the and 2...
4040 Paper Jam Sensor Service Check Paper passes through four major assemblies of the printer: 1. Multipurpose and Envelope Feeder 2. Paper Pick-Up and Registration 3. Duplexer 4. Fuser and Delivery Paper movement is measured in time intervals. A paper jam error code is generated when the moving paper fails to arrive at a specific paper station (PS).
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4040 failure, such as a guide, solenoid, clutch, motor, or gear, and you should go to the appropriate service check. It is important to know which paper path your printer is using when the error code is generated. To check, clear all jammed paper and turn the printer off.
4040 Paper Jam 20, Paper Deck Tray or Feeder Action • Tray 1, 2 Check PS2 pick-up unit paper sensor J219 on the • Pick-Up system board, pin 8 (+5V) to ground. You should Unit Paper see a lower reading when the sensor detects paper. Sensor You can actuate this sensor by sliding a sheet of (PS2)
4040 Paper Jam 21, Input Action Registration Check for paper jams in both the envelope feeder Paper Sensor and the multipurpose tray. Remove any paper. (PS1) There are no paper jam sensors in either area. There is a printer input sensor (PS1) in the registra- tion station.
4040 Paper Jam 23, Top Output/Delivery Action Delivery Sen- Remove paper from the rear paper delivery guide. Be sure the delivery sensor actuator operates freely. Switch Sensor Check the delivery paper sensor at J205, pin 9 Board (+5V) to ground for a higher reading when paper is (PS1402) detected.
4040 Action Guides Be sure the side and end guides are installed in the correct paper size slots. Replace the guides if they are damaged. Front Lock Be sure the front paper size lock is completely locked. Replace the lock if it is damaged. Paper Size Be sure the upper (10-4) and lower (9-4) paper size Sensor Indica-...
4040 Pick-Up Assembly Paper Jams Service Check Be sure the recommended paper is being used and that the paper is not curled or wrinkled. If Jams occur in the manual feed pick-up assembly, perform step 3 below and all subsequent steps. If jams occur in the cassette paper pick-up assembly, perform step 6 and all subsequent steps.
4040 Action The cassette pick-up roller (11-20), separation • Cassette roller (11-20), or feed roller (11-38) could be Pick-Up worn or deformed. Replace if worn or Roller deformed. Run • Separation the paper feed test in Diagnostic Roller Aids to determine which paper path is causing the •...
4040 Paper Deck Service Checks Paper Deck Feed Roller Service Check Action Gears Gears could be damaged. Replace any damaged gears (27-11). Feed Clutch The feed clutch could be damaged. Remove (CL33) connector J102. Measure the resistance between connectors J102-9 and J102-10 on the clutch side.
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4040 Action Sensing Remove connector J121 from the lifter abnormal position sensing switch. Measure the resistance Switch between connectors J121-1 and J121-2 on the (SW31) switch side. Replace the switch, (26-43) if the resistance reads infinity when the switch is closed.
4040 Paper Deck Motor Service Check Action Drive Signal The deck motor drive signal line connector Line Connec- may not be connected properly. Reconnect deck motor connector J118 and connector J204 on the paper deck driver board. Deck Motor The deck motor may be defective. Measure (MT31) the voltage between connectors J204-4 (DCMOT-ON) and J204-2 (GND) on the paper...
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4040 Action Paper Deck The option controller card could be defective (29-1). Option Con- troller Card Controller The controller card could be defective (19-2). Card 2-56...
4040 Paper Deck Power Input Service Check Be sure voltage is present at the outlet and the power cords are firmly pugged into the printer and paper deck. Action Connector If the power on signal is not being input, there may be a poor connection at the interface connector.
4040 Paper Deck Registration Roller Service Check Action Gears could be damaged. Replace any dam- Gears aged gears Registration The registration clutch could be defective. Clutch Remove connector J102. Measure the resis- (CL32) tance between connectors J102-7 and J102-8 on the clutch side. If it is not about 210 Ohms, replace the registration clutch (28-13).
4040 Paper Deck Left Edge Registration Service Check Action Paper Guide The paper guide may not be inserted into the cor- rect paper size position. The upper or lower end of the paper guide may not be inserted into the same paper size position Paper Deck Multiple Paper Feed Service Check Be sure the recommended paper is loaded in the printer.
4040 Action Paper Deck The paper deck pick-up roller may not be Pick-Up rotating during printing. Go to “Paper Deck Roller Registration Roller Service Check” on page 2-58. Paper Deck Paper Skew Service Check Be sure the recommended paper is correctly loaded in the machine and the paper is not curled, wrinkled or deformed.
4040 3. Diagnostic Aids This printer can run internal diagnostics tests. These tests are in the same format as the other Optra models and are described in this chapter. The printer may be tested without the controller card. The basic engine test will isolate any a failure to either the engine or the con- troller card.
4040 Basic Engine Test This test eliminates the controller card as the source of a malfunc- tion. 1. Turn the printer off. 2. Disconnect the controller card by sliding it to the rear 1 inch. The display will not function until the controller card is recon- nected.
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4040 4. Locate JP201 on the paper deck board. Jumper Function Number JP201-1 JP201-2 TEST-1: Jumper to enter the test mode. JP201 -3 TEST-2: reserved JP201-4 JP201-5 PWRON-IN signal 5. Short out TEST-1 and GND, and turn on the printer, to enter test mode.
4040 Diagnostics Mode To run the printer diagnostic tests, you must put the printer in Diagnostics mode. The controller card must be plugged into the system board (normal state). Note: Entering the Diagnostic mode clears NVRAM. To enter Diagnostics mode: 1.
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4040 Button Test Parallel Confidence Test Wrap Tests Parallel Serial Memory Tests DRAM PAGE COUNTS Page Count Permanent Page Count Maintenance Page Count PAPER FEED TESTS Tray 1 Tray 2 Tray 3 (if installed) Multipurpose Feeder (if installed) DUPLEX Duplex Quick Test DEVICE TESTS (If Installed) Disk Test/Clean Quick Disk Test...
4040 Diagnostics Mode Tests Button Test To test the operator panel buttons: 1. Enter Diagnostics mode. 2. Select [HARDWARE TESTS]. 3. Select [Button Test]. 4. Press each button. [Closed] is displayed until the button is released. Then [Open] is displayed. 5.
4040 1. Enter Diagnostics mode. 2. Select [DEVICE TESTS]. 3. Select [Disk Test/Clean]. 4. Select [CONTINUE] to start the test, or [CANCEL] to return to Diagnostics mode main menu. 5. Select [CANCEL] to interrupt the test. 6. Press Return to return to the Diagnostics mode main menu. Duplex Quick Test Print on both sides with machine specification information on one side.
4040 Flash Test This test causes the file system to write and read data on the flash to test the flash device. This test destroys all data on the flash. The flash is formatted at the end of the test. 1.
4040 Paper Feed Tests Tray 1 Tray 2 Tray 3 Multipurpose Feeder Page Count To view or set the page count: 1. Enter Diagnostics mode. 2. Select [PAGE COUNTS]. 3. Select [Page Count]. 4. Choose any number between 0000000 and 9999999 by selecting [Next] to move the cursor under each digit.
4040 1. Enter Diagnostics mode. 2. Select [PRINT TESTS]. 3. Select [Print Test 1]. 4. Select [Single] or [Continuous]. 5. Select [CANCEL] to stop continuous print. 6. Press Return to return to the main Diagnostics mode main menu. Print Test 2 Print Test 2 generates two printouts: a page similar to the test page, and a fine dot pattern with two black 1 inch squares which can be used to evaluate banding or other print quality problems.
4040 Print Registration Use the 3 sub menus of this selection to adjust the left margin, adjust the top margin, and to verify the settings. Left Margin When you select Left Margin, the current value of the left margin is indicated in the display.
4040 Quick Disk Test This test performs a non-destructive write/read on one block per track on the disk. The test will read one block on each track, save the data, and proceed to write and read four test patterns to the bytes in the block.
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4040 A [Passed] message indicates the printer connection to the printer cable connector is good. A [Failed] message indicates a defective RIP board. Note: Ignore the number displayed after a failure is displayed. 10. Press Return to return to the Diagnostics mode main menu. 11.
4040 4. Repair Information This chapter describes mechanical operation as well as adjustments and removal procedures. Whenever you replace parts, make sure that all adjustments are correct by running diagnostics procedures and checking adjustments as needed. Note the following precau- tions during disassembly or reassembly.
4040 Handling ESD-Sensitive Parts Many electronic products use parts that are known to be sensitive to electrostatic discharge (ESD). To prevent damage to ESD-sensitive parts, follow the instructions below in addition to all the usual pre- cautions, such as turning off power before removing logic boards: •...
4040 Adjustments Envelope Feeder Separation Guide and Lower Separation Roller Gap Adjustment Under normal conditions, remove the separation guide along with the upper cover. If you removed just the separation guide or replaced a bent separation guide, adjust the gap as follows: Insert the separation guide 1.5 mm from the lower separation roller.
4040 Paper Drawer Cassette Side Registration Adjustment Make this adjustment when the side registration of the cassette is not aligned. The side adjustment registration levers in the upper and lower cassettes are adjusted in the factory. There is no need to make adjustments when you install the machine.
4040 Service Information Releasing Plastic Latches Many of the parts are held in place with plastic latches. To remove such parts, press the hook end of the latch away from the part to which it is latched.
4040 Face-Down Tray Removal 1. Open the upper cover (1). 2. Move the lock lever (2) in the direction of the arrow. 3. Close the upper cover and remove the face-down tray (1).
4040 Front Cover Removal 1. Open the upper cover. 2. Open the duplex door (1). 3. Remove the 3 screws (2). 4. Open the delivery cover, and undo the latch (1). Repair Information 4-8...
4040 5. Open the pick-up unit door (1), disconnect the latch (2) and remove the front cover (3). Upper Cover Removal 1. Remove the face-down tray. 2. Remove the front cover. 3. Remove the 2 latches (1), and then the operator panel (2). 4.
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4040 5. Remove the 2 screws (1). 6. Remove the screw (1), and then the upper cover (2). Repair Information 4-10...
4040 Rear Cover Removal 1. Open the upper cover. 2. Open the pick-up door. 3. Remove the 2 screws (1), the latch (2), and the right rear cover (3). 4. Remove the 6 screws (1) and take off the rear cover (2). 4-11...
4040 Delivery Cover Removal 1. Open the delivery cover (1). 2. Remove the 2 rods (2) holding the delivery cover, pull out the right side first, then the left. MultiPurpose Tray Removal 1. Open the multipurpose tray. 2. Remove the 2 stoppers (1). 3.
4040 Right Cover Removal 1. Remove the front cover. 2. Remove the right cover (1). 3. Remove the hinge (2) from the right cover, and then the 4 screws (3). 4. Remove the cassettes. 5. Remove the 2 latches (1), and then the right cover. 4-13...
4040 Fan Removal Procedures There are 4 fan motors installed in the printer to circulate air and to prevent the internal temperature from rising. 1. Power supply fan (FM1): Blows air from the power supply. 2. Fuser/Scanner fan (FM2): Blows air from the fuser and the print- head assembly.
4040 Power Supply Fan (FM1) Removal 1. Remove the right rear cover and the rear cover. 2. Disconnect the connector (1). 3. Remove the 2 screws (1), and then the power supply fan (2). Repair Information 4-16...
4040 Fuser/Scanner Fan (FM2) Removal 1. Remove the right rear cover and the rear cover. 2. Remove the upper cover. 3. Disconnect the connector (1). 4. Disconnect the connector (1). 5. Remove the cable tie (2), then remove the cable (3) from the cable guide (4).
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4040 6. Remove the cable (1) from the guide (2). 7. Unhook the latch (3), then remove the fan duct (4). 8. Remove the 2 screws (1), and then the fuser/scanner fan (2). Repair Information 4-18...
4040 Electrical Fan (FM3) Removal 1. Remove the right rear cover and the rear cover. 2. Remove the left rear cover. 3. Undo the connector (1). 4. Pinch the 2 latches (2) holding the electrical fan (3) and pull out the fan.
4040 Fuser Fan (FM4) Removal 1. Remove the upper cover unit. 2. Open the delivery cover unit. 3. Remove the left rear cover. 4. Undo the connector (1). 5. Remove the screw (2), and then the fan grounding plate (3). Disconnect the 4 latches to remove the fuser fan (4) Repair Information 4-20...
4040 Operator Panel Removal 1. Open the upper cover. 2. Remove the front cover. 3. Unlatch the 2 latches (1) and remove the operator panel (2). 4. Remove the connector and then the operator panel. 4-21...
4040 Drive System Removal Procedures Drive Unit Removal 1. Remove the pick-up unit. 2. Remove the screw (1), and then the cassette stay (2). 3. Disconnect the latch (1), and then the clutch cover (2). Repair Information 4-22...
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4040 4. Remove the high voltage power supply unit. 5. Undo the connector, remove the 4 screws and then the main motor. 6. Remove the 2 screws (1) and the drive unit (2) 4-23...
4040 Main Motor Removal 1. Remove the right rear cover and the rear cover. 2. Remove the high-voltage power supply. 3. Undo the connector (1), remove the 4 screws (2), and then the main motor (3). Repair Information 4-24...
4040 Paper Transport System Removal Procedures Pick-Up Unit Removal 1. Pull out the upper and lower cassettes. 2. Remove the manual feed pick-up unit. 3. Remove the right cover. 4. Undo the connector (1) 4-25...
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4040 5. Remove the pick-up, feed, and separation rollers. 6. Remove the cable (1) from the guide (2). 7. Remove the 4 screws (3), and take out the pick-up unit (4). For Assembly: Remove the pick-up feed and separation rollers dur- ing assembly to prevent grease from getting on them.
4040 Pick-Up Motor Removal 1. Undo the connector (1). 2. Remove the 2 screws (2), and slide the pick-up motor (3) out. Feed Clutch Removal 1. Disconnect the connector (1). 2. Remove the screw (2), and disconnect the 2 latches (3) to remove the pick-up board (4).
4040 3. Undo the latch (1) and remove the clutch fixing plate (2). 4. Remove the E-ring (3), and then the feed clutch (4). Cassette Pick-Up Solenoid Removal 1. Disconnect the connector (1). 2. Remove the screw (2) and take out the cassette pick-up sole- noid (3).
4040 Delivery Unit Removal 1. Remove the upper cover unit. 2. Remove the front cover. 3. Remove the right rear cover and the rear cover. 4. Open the delivery cover unit. 5. Remove the left rear cover. 6. Disconnect the connector (1) and remove the 3 screws (2). 7.
4040 Registration Roller Removal 1. Open the upper cover. 2. Remove the clutch cover. 3. Open the transfer charging roller guide (1). 4. Undo the connector (1). 5. Remove the 4 screws (2) and take out the registration roller (3). 4-31...
4040 Registration Clutch Removal 1. Remove the E-ring (1) and the registration clutch (2). Registration Lower Roller Removal 1. Remove the registration clutch. 2. Remove the spring (1), the E-ring (2) and the bushing (3). Repair Information 4-32...
4040 3. Remove the gear (1), the spring (2), the E-ring (3), the bushing (4), and then the registration lower roller (5). Manual Feed Pick-Up Removal 1. Remove the front cover. 2. Remove the rear cover. 3. Remove the multipurpose tray. 4.
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4040 6. Remove the 4 screws (1), and then the manual feed pick-up unit (2). 4-35...
4040 Manual Feed Pick-Up Clutch Removal 1. Disconnect the connector (1). 2. Remove the E-ring (2) and the bushing (3). 3. Remove the 2 screws (4), the take out the drive side plate (5) and the manual feed pick-up clutch (6). Lifting Plate Solenoid Removal 1.
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4040 3. Disconnect the connector (1). 4. Remove the 2 screws (2), and the manual feed drive unit (3). 5. Remove the 2 screws (1), and then the lifting plate solenoid (2). 4-37...
4040 Manual Feeding Pick-Up Roller Removal 1. Open the multipurpose tray. 2. Remove the cover (1). 3. Press the lifting plate (1), grasp the manual feeding pick-up roller knob, and pull out the roller (2). Repair Information 4-38...
4040 Separation Pad Removal 1. Open the multipurpose tray. 2. Remove the manual feeding pick-up roller. 3. Use a flat-bladed screwdriver to remove the separation pad (1). 4-39...
4040 Pick-Up/Feed/Separation Rollers Removal 1. Pull out the upper and lower cassettes. 2. Grasp the knobs of each roller; the pick-up roller (1), the sepa- ration roller (2), and the feed roller (3), and pull the rollers out of the printer. 1.
4040 Exposure System Removal Procedures The laser/scanner is the section that sweeps the laser beam across the photosensitive drum. The configuration of the printhead is shown below. 1. Scanner 2. BD Board 3. Laser 4-41...
4040 Printhead Removal 1. Remove the upper cover. 2. Disconnect the 3 connectors (1) and the cable (2) from the print- head. 3. Remove the 4 screws (1) and the printhead (2). Do not disassemble the printhead as it cannot be adjusted in the field.
4040 Electrostatic Imaging/Developing/Cleaning System Removal Procedures EP Cartridge The EP cartridge consists of the photosensitive drum, primary charging roller, developing unit, and cleaning unit. As the photosen- sitive drum rotates within the cartridge, a visible image is formed on its surface based on print data as part of the printing process. The EP cartridge cannot be disassembled.
4040 Drum Protective Shutter Since blank spots and black lines can appear on prints as a result of strong light striking the photosensitive drum, it is covered by a pro- tective shutter. Do not carelessly open the protective shutter. The protective shutter opens automatically when the cartridge is installed in the printer.
4040 Transfer Charging Roller Removal 1. Open the upper cover. 2. Open the transfer charging roller guide (1). 3. Pinch the gear (2), lift it slightly, and slide it to the left. Remove the transfer charging roller (3). Clean the transfer charging roller only when it is very dirty. Be careful when cleaning not to touch the roller or get solvents or oil on it.
4040 Fuser Removal 1. Open the delivery cover unit. 2. Move the 2 fastened levers (1) of the fuser, slightly lift the fuser (2), and pull it out toward you. When you replace the fuser, be sure to position the fuser envelope lever in the same position it was in when you removed the fuser;...
4040 Fuser Roller Heater Removal 1. Disconnect the 2 latches (1) that hold the wire cover (2) to the fuser, and then remove the wire cover. 2. Remove the 2 screws (1) and the fuser lead wire (2). 3. Take out the 2 connectors (1). 4.
4040 Thermistor Removal 1. Remove the wire cover. 2. Disconnect the connector (1) and remove the cable from the fuser left cover. 3. Remove the screw (1) and the thermistor (2). When you install the thermistor, be sure its detection surface is uni- formly contacting the fuser upper roller surface.
4040 Fuser Upper Roller Removal 1. Hold up the left and right fuser fastening levers (1). 2. Hold up the left and right envelope levers (2). 3. Remove the 2 screws (3) and the separation upper guide (5) as you pull out the separation lower guide (4). 4.
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4040 5. Remove the fuser roller heater. 6. Remove the thermoswitch. 7. Remove the thermistor. 8. Remove the screw (1) and diode holder (2). 9. Remove the screw (3) and the fuser right cover (4). 10. Remove the 3 screws (1) and the fuser left cover (2). 11.
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4040 12. Remove the 2 screws (1), the grounding plate (2), and the ther- moswitch stay (3). 13.Remove the screw (1), undo the 2 latches (2), and take off the fixing roller cover (3). 4-53...
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4040 14.Remove the grounding ring (1). 15.Remove the C-ring (1) from the gear (2). Repair Information 4-54...
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4040 16.Remove the bushing (1). 17.Remove the C-ring (1) from the bushing (2). 18.Remove the bearing (3) from the fuser upper roller (4). 4-55...
4040 Fuser Lower Roller Removal 1. Remove the fuser upper roller. 2. Disconnect the latch (1) and remove the fuser entrance guide (2). 3. Remove the 2 screws (1) and the 2 separation guides (2). Repair Information 4-56...
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4040 4. Remove the fuser lower roller with its holder. 5. Remove the 2 holders (1) and 2 bushings (2) from the fuser lower roller (3). 4-57...
4040 Electronic Components Removal Procedures Controller Card Removal 1. Remove the 2 screws (1), then pull out the controller card (2). 2. Remove the 2 screws (1). 3. Remove the 4 screws and the 2 mount retainers, then take out the controller card.
4040 System Board Removal 1. Remove the high-voltage power supply. 2. Disconnect the 17 connectors (1) from the system board. 3. Remove the 4 screws (2) and the mount retainer (3). 4. Press the black clip (5) and remove the system board (4). 4-59...
4040 Pick-Up Board Removal 1. Remove the pick-up assembly. 2. Disconnect the 6 connectors (1). 3. Remove the screw (2), disconnect the 2 latches (3), and take out the pick-up board (4). Multipurpose Tray Board Removal 1. Remove the manual feed pick-up assembly. 2.
4040 Switch/Sensor Board Removal 1. Remove the upper cover unit. 2. Remove the right rear cover and the rear cover. 3. Remove the left rear cover. 4. Remove the 3 screws (1). Remove the 4 screws on the bottom of the shield cover and remove the shield cover (2). 4-61...
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4040 5. Remove the 5 screws (1) and the shield plate (2). 6. Remove the system board. 7. Remove the 3 screws (1) and take out the DC controller mount- ing plate (2). Repair Information 4-62...
4040 Disconnect the connector (1), remove the 2 screws (2), and pull out the board. Disconnect the other connector and remove the switch/sensor board (3). High Voltage Power Supply Board 1. Remove the right rear cover and the rear cover. 2.
4040 Cassette-Size Sensing Boards Removal 1. Remove the cassettes. 2. Remove the power supply. 3. Disconnect the connector (1), remove the screw (2), then take off the cassette-size sensing cover (3). 4. Disconnect the connectors (1) from each board, remove the 3 screws (2), then take out the upper cassette-size sensing board (3) and the lower cassette-size sensing board (4).
4040 Power Supply Removal 1. Remove the left rear cover and the rear cover. 2. Disconnect the connector (1), remove the 2 screws (2), then take out the fan duct (3). 3. Remove the connector (1). 4. Take out the 5 screws (2). 4-65...
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4040 5. Remove the 4 connectors (1). 6. Remove the 2 screws (1) and the power supply fan (2). 7. Remove the 2 screws (3) and the power supply (4). Repair Information 4-66...
4040 Envelope Feeder Removal Procedures Envelope Feeder Cover Removals Rear Cover Removal Remove the screw (1) and take off the rear cover (2). Before you check on an operation of the envelope feeder, try the envelope feeder with the rear cover off. Be sure to either hold the bottom of the board with your hand or tape it to the frame.
4040 Upper Cover Removal 1. Remove the rear and front covers. 2. Take out the screw (1). 3. With a flat blade screwdriver, unfasten the snaps (1) on both sides. Remove the upper cover (2) and spring. 4. Remove the separation guide and upper cover as one unit. 4-69...
4040 Be sure the separation roller pressure spring (1) is correctly installed when you reassemble the covers. Envelope Side Guide Removal Left Front Guide (1) Left Rear Guide (2) Right Rear Guide (3) Right Front Guide (4) Repair Information 4-70...
4040 1. Remove the rear, front, lower and upper covers. 2. Remove the 6 screws (1) and take out the guides from under- neath. Envelope Feeder Pick-Up Motor Removal 1. Remove the rear, front, lower, and upper covers. 2. Remove the envelope side guides. 3.
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4040 4. Remove the connector (1). 5. Remove the screw (1) and take out the pick-up motor (2). Reassembly note: After you fasten the guides to the rack, attach the gear by spreading the guides apart. Repair Information 4-72...
4040 Envelope Feeder Driver Board Removal 1. Remove the rear, front, lower, and upper covers. 2. Remove the envelope guides. 3. Take off the 2 connectors (1) and the screw (2). 4. Remove the sensor lever (1). 5. Remove the envelope feeder driver board (2). 4-73...
4040 Drive Unit Removal 1. Remove the pick-up motor. 2. Take out the screw (1). 3. Remove the drive unit (3) by by removing the E-rings (1) and removing the 3 screws (2). Repair Information 4-74...
4040 Envelope Feeder Pick-Up Roller Removal 1. Remove the pick-up motor. 2. Remove the drive motor. 3. Remove the 2 E-rings (1) and 2 bushings (2), then take out the pick-up roller shaft with rollers (3). Separation Rollers and Torque Limiter Removal 1.
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4040 4. Remove the separation lower shaft from the guide (1). 5. Remove the separation upper roller (2) and torque limiter (3) from the shaft. Repair Information 4-76...
4040 Duplex Assembly Removal Procedures Upper Guide Removal Remove the 4 screws (1), then the upper guide (2). When you re-attach the upper guide (1), be sure the guide (2) is on the outside. 4-77...
4040 Lower Guide Removal 1. Remove the upper cover. 2. Remove the connector (1). 3. Remove the 2 screws (2), then the guide (3). 4. Remove the 2 springs (1), then the switch back guide (2). Repair Information 4-78...
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4040 5. Remove the screw (1). 6. Remove the 2 screws (1), then the lower guide (2). 4-79...
4040 Switchback Roller Release Solenoid Removal 1. Remove the lower guide. 2. Take out the 2 screws (1), then the board cover (2). 3. Remove the connector (1). Repair Information 4-80...
4040 4. Remove the cable from the cable guide (1). 5. Remove the 2 screws that hold the switchback roller release solenoid (2) from underneath and take off the solenoid. Duplex Deflector Drive Solenoid Removal 1. Remove the upper guide. 2.
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4040 3. Remove the connector (1). 4. Remove the cable (2) from the guide (3). 5. Remove the 2 screws (1), and take off the motor base plate (2). Repair Information 4-82...
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4040 6. Remove the screw (1) and take off the solenoid cover (2). 7. Remove the 2 screws (1) and take off the duplex deflector drive solenoid (2). 4-83...
4040 Switchback Motor Removal 1. Remove the upper guide. 2. Take off the board cover and remove the connector (1). 3. Remove the 2 screws (1), and then the motor base plate (2). Repair Information 4-84...
4040 4. Take out the 2 screws (1), then slide the switchback motor (2) in the direction of the arrow to remove it. Side Registration Motor Removal 1. Remove the lower guide. 2. Take off the board cover, then remove the connector (1). 4-85...
4040 3. Undo the cable guides (1) from the cable (2). 4. Take out the 2 screws (3) and slide the side registration motor (4) in the direction of the arrow to remove it. Duplex Feed Clutch Removal 1. Remove the upper guide. 2.
4040 3. Remove the C-ring (1) and take out the duplex feed clutch (2). Duplex Driver Board Removal 1. Take off the board cover, and remove the 9 connectors (1). 4-87...
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4040 2. Undo the 2 latches (1) holding the board and remove the duplex driver board (2). Repair Information 4-88...
4040 Paper Deck Removal Procedures External Covers Front Cover Removal 1. Pull out the tray. 2. Remove the paper guide. 3. Remove the 4 screws (1), undo the left and right latches (2), and take off the front cover (3). Left Cover Removal 1.
4040 Feed Cover Removal 1. Remove the 4 screws (1). 2. Undo the 7 latches (2) and remove the feed cover (3). Rear Cover Removal Remove the 4 screws (1) and take off the rear cover (2). 4-91...
4040 Paper Deck Drive System Removal Procedures Drive Assembly Removal 1. Remove the right cover and the rear cover. 2. Pull out the tray. 3. Remove the 2 connectors (1) and 4 screws (2), then take out the drive assembly (3). Repair Information 4-92...
4040 Lifter Clutch Removal 1. Remove the screw (1). 2. Remove the clutch cover (2) and bushing (3), then take out the lifter clutch (4). Deck Motor Removal Remove the 4 screws (1) and take out the deck motor (2). 4-93...
4040 Limit Switch Removal 1. Remove the 2 screws (1), then remove the upper cover (2). 2. Pull out the tray. 3. Remove the rear cover. 4. Remove the connector (1). 5. Remove the screw (2) and slide out the stay (3). 6.
4040 out of the band (2). 7. Remove the screw (4), then remove the limit switch (5). Paper Transport System Removal Procedures Pick-Up Assembly Removal 1. Remove the feed assembly. 2. Pull out the tray. 3. Remove the right and rear covers. 4.
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4040 5. Remove the 4 screws (1) , then remove the pick-up assembly (2). 6. When you replace the parts of the pick-up assembly, remove the pick-up, feed and separation rollers so you do not get grease on them. Also be careful not to get grease on the paper feed guide.
4040 Pick-Up Solenoid Removal 1. Undo the 2 latches (1) and remove the gear cover (2). 2. Remove the connector (3). 3. Remove the 5 screws (1). 4. Remove the gear side plate (2) with the gear (3). 4-97...
4040 5. Remove the screw (1), then remove the pick-up solenoid (2). Pick-Up Motor Removal 1. Remove the gear side plate. 2. Remove the gear (1). 3. Remove the 3 screws (2), then remove the motor base plate (3). Repair Information 4-98...
4040 4. Remove the 2 screws (1), then remove the pick-up motor (2). Feed Assembly Removal 1. Drop the feed assembly (1) forward. 2. Remove the connector (2). 3. Rotate the feed spacer (3). 4. Remove the 2 screws (4), then remove the feed assembly. 4-99...
4040 Feed Clutch Removal 1. Remove the feed cover. 2. Remove the cable (2) from the bands (1). 3. Remove the 3 screws (1), then remove the connecting plate (2). 4. Remove the 3 screws (3), then remove the gear side plate (4). Repair Information 4-100...
4040 5. Remove the connector (2), 2 bushings (3), shaft (4), pin, and gear (5) from the feed clutch (1). Registration Clutch Removal 1. Remove the gear side plate. 2. Remove the connector (1). 3. Remove the E-ring (2) and then remove the registration clutch (3).
4040 Feed Roller Removal 1. Remove the feed clutch. 2. Remove the E-ring (1), gear (2), pin, and bushing (3). 3. Remove the E-ring (1) and bushing (2), then remove the feed roller (3). Repair Information 4-102...
4040 Registration Roller Removal 1. Remove the registration clutch. 2. Remove the 2 E-rings (1) and the bushing (2). 3. Remove the E-ring (1), gear (2), pin, and bushing (3), then remove the registration rollers (4). 4-103...
4040 Tray Removal 1. Remove the front cover. 2. Remove the right and left covers. 3. Remove the screw (1) and the stopper (2). 4. Remove the screw (1) and stopper (2), then remove the tray (3). Repair Information 4-104...
4040 Lifter Removal 1. Remove the 2 screws (1), the damper (2), then the gear. 2. Remove the E-ring (1), then the 2 pulleys (2). 3. Remove the wires (3) from the pulleys. 4-105...
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4040 4. Remove the 2 screws (1), then the reference plate (2). 5. Remove the screw (1) then the wire cover (2). Repair Information 4-106...
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4040 6. Remove the screw (1), then remove the wire cover (2). 7. Remove the E-ring (1), the rubber ring (2), then the gear (3). 8. Remove the spring (4), pin, and spring stop (5). 4-107...
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4040 9. Remove the E-ring (1) and the 2 pulleys (2). 10. Remove the wires (3) from the pulleys. 11.Remove the 3 screws (1), then the reference plate (2). Repair Information 4-108...
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4040 12.Remove the 2 screws (1), then the wire cover (2). 13.Remove the screw (1) and the wire cover (2), then remove the tray (3). 4-109...
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4040 14.Remove the 2 screws (1) from the tray, then remove either the front wire unit (2), or the rear wire units (2). Repair Information 4-110...
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4040 To assemble the front wire: 1. Insert the pulley alignment pin (2) in the right side (looking from the front) of the shaft (1). 2. Wind the wire (3) one and one-half times around the second groove from the front side of pulley 1 (4) and insert it onto the shaft.
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4040 To assemble the rear wire: 1. Insert the pulley alignment pin (2) in the left side (looking from the front) of the shaft (2). 2. Wind the wire (3) one and one-half times around the second groove from the front side of pulley 2 (4) and insert it onto the shaft.
4040 Electronic Component Removal Procedures Paper Deck Driver Board Removal 1. Remove the left cover. 2. Remove the rear cover. 3. Take out the 7 connectors (1). 4. After you remove the 2 screws (2) and the 2 board holding pins (3), remove the paper deck driver board (4).
4040 Paper-size Sensing Switch Board Removal 1. Remove the rear cover. 2. Pull out the tray. 3. Remove the screw (1) and the board base plate (2). 4. Undo the 3 latches (3), then remove the paper-size sensing switch board (4) followed by the connector (5). Repair Information 4-114...
4040 Paper-level Sensing Switch Board Removal 1. Remove the rear cover. 2. Pull out the tray. 3. Remove the screw (1) and then the board base plate (2). 4. Undo the 3 latches (3), then remove the paper-level sensing switch board (4) followed by the connector (5). 4-115...
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4040 1. Face-down Tray Delivery Sense signal (FDOUTS) 2. Face-down Tray Paper Full Sense signal (FDFULS) 3. Fixing Unit Delivery Sense signal (/FPOUTS) 4. Upper Cassette Paper Size Sense signal 5. Lower Cassette Paper Size Sense signal 6. Lower Cassette Paper-level Sense signal 1 (LVPS1) 7.
4040 1. Face-up Solenoid Drive signal (/FUSLD) 2. Registration Clutch Drive signal (/REGCLD) 3. Main Motor Drive signal (MMRDY) 4. Pick-up Motor Drive signal 5. Feed Clutch Drive signal (/FEEDCLD) 6. Cassette Pick-up Solenoid Drive signal (/PUPSLD) 7. Manual Feed Clutch Drive signal (/MPTCLD) 8.
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4040 1. Side Registration Motor Drive signal 2. Switchback Roller Release Solenoid Drive signal (/PRRESLD) 3. Duplex Deflector Solenoid Drive signal (/DUPSLD) 4. Switchback Sensor signal (IDUPIDS) 5. Side Registration Guide Home Position Sensor signal (HRHGS) 6. Duplex Feed Roller 1 Home Position Sensor signal (DRHPS) 7.
4040 Sensors Name Function Name Function Registration Paper Sensor PS1207 Lower Cassette Paper Out Sensor Pick-up Assembly Paper Sensor PS1208 Upper Cassette Paper Out Sensor Right Door Sensor PS1301 Multipurpose Tray Paper Sensor PS1201 Lower Cassette Sensor PS1302 Lifting Plate Position Sensor PS1202 Upper Cassette Sensor PS1401...
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4040 Sensors (Cont.) Name Function PS21 Duplexer Paper Sensor PS22 Switchback Sensor (Duplexer) PS23 Side Registration Guide Home Position Sensor (Duplexer) PS24 Duplex Feed Roller 1 Home Position Sensor (Duplexer) PS931 Envelope Feeder Paper Sensor (Envelope Feeder) 5-16...
4040 Motor, Fans, and Heaters Name Function Main Motor SMT1 Pick-up Motor FAM1 Power Supply Fan FAM2 Fuser/Scanner Fan FAM3 Electrical Assembly Fan FAM4 Fuser Fan Fuser Main Heater Fuser Sub Heater Locations 5-19...
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4040 Motors, Fans and Heater (Cont.) Name Function SMT11 Envelope Feeder Pick-up Motor SMT21 Switchback Motor (Duplexer) SMT22 Side Registration Motor (Duplexer) 5-20...
4040 Printed Circuit Boards Name Function 1 System Board Controls Print Sequence High-voltage Power Supply Outputs primary, developing, transfer, Board and separation voltages (bias) accord- ing to the print sequence. Pick-up Board Relays signals between sensors, loads and the system board. Multipurpose Tray Board Relays signals between sensors, loads and the system board.
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4040 Printed Circuit Boards (Cont.) Name Function 7 Duplexing Driver Board Controls loads in the duplexer and sen- sors. 8 Envelope Feeder Driver Board Controls the envelope feeder motor and sensors. 5-22...
4040 System Board Connector Signals System Board Connector J201 Signal Signal Name /FPCS Front Panel Controller Chip Select Signal Reserved Vsync Request Signal /VSREQ Vsync Request Signal /VSYNC Vertical Sync Signal /STS Status Signal /CMD Command Signal Reserved /SPCHG Speed Change Signal Reserved /FPO Front Panel Serial Output Signal...
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4040 Signal Signal Name Video Signal /FPI Front Panel Serial Input Signal FPCK Front Panel Serial Clock Signal /PPRDY Printer Power Ready Signal /PRNT Print Signal /PCLK Printer Clock Signal /CCLK Controller Clock Signal Reserved Paper Delivery Signa /PDLV Reserved Locations 5-29...
4040 System Board Connector J201 Signal Signal Name Beam Detection Signa System Board Connector J202 Signal Signal Name LLCONT Laser Output Signal Photo Detection Signal /LENBL Video Data Enable Signal Forced Laser On Signa /LON Video Signal N.C. System Board Connector J203 Signal Signal Name Front Panel Serial Output Signa...
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4040 Signal Signal Name +24VA Locations 5-31...
4040 System Board Connector J205 Signal Signal Name +24VA +24VA +24VA UDOORS Upper Door Open Sense Signal FDFULS Face-down Tray Paper Full Sense Signal /FPOUTS Fuser Delivery Sense Signal Face-down Tray Delivery Sense Signa FDOUTS /FUSLD Face-up Solenoid Drive Signal P5VB System Board Connector J206 Signal...
4040 System Board Connector J209 Signal Signal Name /REGCLD Registration Clutch Drive Signal +24VA /REGS Registration Paper Sense Signal P5VB3 System Board Connector J210 Signal Signal Name Fan Motor 3 Drive Signa FAN3D /FAN3S Fan Motor 3 Rotating Detection Signal System Board Connector J212 Signal Signal Name...
4040 System Board Connector J214 Signal Signal Name +24VA P5VB2 /MPTCLD Manual Feed Clutch Drive Signal /MPTSLD Lifting Plate Solenoid Drive Signal /MPTLS Lifting Plate Sense Signal /MPTPS Multipurpose Tray Paper Sense Signal ENVCMD Envelope Feeder Command Signal ENVSTS Envelope Feeder Status Signal System Board Connector J215 Signal Signal Name...
4040 System Board Connector J217 Signal Signal Name FSRTH Fixing Roller Temperature Sense Signal Relay Drive Signal FSRD1E Fuser Main Heater Drive Signal /FSRCT1 Fuser Main Heater Type Sense Signal /FSRD Fuser Main Heater Drive Enable Signal /FSRD1R Fuser Main Heater Drive Enable Signal (200 V Model Only) FSRD2E Fuser Sub Heater Drive Signal...
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4040 Signal Signal Name /UDECKC Upper Cassette Sense Signal /FEEDCLD Feed Clutch Drive Signal /FEEDS Pick-up Unit Paper Sense Signal /PUPSLD Cassette Pick-up Solenoid Drive Signal /LDECKC Lower Cassette Paper-out Sense Signal Lower Cassette Sense Signa /LDECKS LPVS2 Lower Cassette Paper-level Sense Signal 2 LPVS1 Lower Cassette Paper-level Sense Signal 1 UPVS2...
4040 System Board Connector J220 Signal Signal Name HVTS Transfer Bias Monitor Signal /HVTRVBD Transfer Negative Bias Drive Signal TONRS Toner Level Signal DENADJ Image Density Adjustment Signal /DBACD Developing ac Bias Drive Signal /DBFRQ Developing Bias Frequency Output Signal +24VB HVTVLTD Transfer Bias Drive Signal...
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4040 Signal Signal Name FSRTYP2 Fuser Sub Heater Type Sense Signal FSRTH Fuser Roller Temperature Sense Signal Locations 5-39...
4040 System Board Connector J223 Signal Signal Name TONRS Toner Level Signal System Board Connector J225 Signal Signal Name FAN4D Fan Motor 4 Drive Signal /FAN4S Fan Motor 4 Rotating Detection Signal Switch/Sensor Board Cassette Size Sensing Switch Board 5-40...
4040 Paper Deck Printed Circuit Boards Name Function Paper Deck Driver Board Controls the various loads and sensors Paper-level Sensing Switch Board Paper level detection Paper-size Sensing Switch Board Paper size detection Locations 5-43...
4040 Paper Deck Driver Board Paper Deck Driver Board Connectors Paper Deck Driver Board Connector J201 Signal Signal Name Serial In Signal Serial Out Signal CONTO Communication Ready Signal +24V Synchronous Clock Signal +24V STRBI Strobe Signal Locations 5-45...
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4040 Signal Signal Name PWRON-IN Power On Signal +24V 5-46...
4040 Paper Deck Driver Board Connector J202 Signal Signal Name Serial Out Signal Serial In Signal Communication Ready Signal CONTI +24V Synchronous Clock Signal +24V STRBO Strobe Signal PWRON- Power On Signal +24V Paper Deck Driver Board Connector J203 Signal Signal Name +24V +24V...
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4040 Signal Signal Name +24V +24V 5-48...
4040 Paper Deck Driver Board Connector J205 Signal Signal Name FEDBND Pick-up Motor Control Signal FEDBD Pick-up Motor Control Signal FEDAND Pick-up Motor Control Signal Pick-up Motor Control Signa FEDAD Paper Deck Driver Board Connector J206 Signal Signal Name +24V LIFTCL Lifter Clutch Drive Signal Paper Deck Driver Board Connector J207...
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4040 Signal Signal Name LIFT Paper Surface Sense Signal DOOR Door Open Sense Signal 5-50...
4040 Paper Deck Driver Board Connector J209 Signal Signal Name PAP-SIZE4 Paper Size Sense Signal 4 PAP-SIZE3 Paper Size Sense Signal 3 PAP-SIZE2 Paper Size Sense Signal 2 PAP-SIZE1 Paper Size Sense Signal 1 Paper Deck Driver Board Connector J210 Signal Signal Name PAP-VOL1...
4040 Option Controller Interface Connector Signal Signal Name RESET Reset Signal (unused) /PRINT Print Signal (unused) /SPCHG Speed Change Signal (unused) /PDLV Paper Delivery Signal /undeter- For expansion mined 1 N.C. /CKEN Communication Ready Signal Send Data Line N.C. /VSYNC Vertical Synchronized Request Signal /PFED Paper Feed Signal...
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4040 Signal Signal Name undeter- For expansion mined 2 /STROBE Strobe Signal Receive Data Line /CLK Synchronized Clock Signal 5-54...
4040 Optional I/O Device Interface Signal Signal Name Send Data Line Receive Data Line /TERMI- Communication Ready Signal NATE +24V /CLOCK Synchronized Clock Signal GND (KEY) Mis-insertion prevention +24V /STROBE Strobe Signal PWRON Power On Signal +24V Locations 5-55...
Damaged, missing, or altered covers, especially in the area of the top cover and the power supply cover • Possible safety exposure from any non-Lexmark attachments Expected Life of Consumable Parts The following parts should be replaced at the indicated intervals.
4040 Maintenance, Customer Checks Maintenance that should be performed by the customer to maintain the printer at the optimum level are listed below. All other mainte- nance procedures are to be performed by a trained service techni- cian. Item Action Toner Cartridge Shake or replace the cartridge.
4040 Transfer Guide Clean the transfer guide with soft, dry flannel. Transfer Charging Roller Clean the transfer charging roller if it is very dirty. Do not touch the roller or get solvents or oils on it when you clean it. Do not clean the roller with water or solvents.
4040 7. Parts Catalog How To Use This Parts Catalog • SIMILAR ASSEMBLIES: If two assemblies contain a majority of identical parts, they are broken down on the same list. Common parts are shown by one index number. Parts peculiar to one or the other of the assemblies are listed separately and identified by description.
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4040 Part Ref. Number Units Description 11A8259 Bushing, Transfer Roller, PP 11A8259 11A8025 Holder, Transfer Roller Screw, Multipurpose Pickup, PP 11A8258 11A8031 Cover, Paper Feed Clutch Screw, Drive Motor Mtg, PP 11A8258 11A8035 Cable, Motor Drive (Mt1) 11A8033 Motor, Main (Mt1) 11A8034 B/M Stopper, Pawl •...
4040 Assembly 5: Power Supply/Fuser Cables 7-14...
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4040 Part Ref. Number Units Description 11A8084 Fuser, 1 Cable Screw, Control Bd. Cage, PP 11A8258 11A8085 Fuser, 2 Cable 11A8083 Cover, Fuser Cable 11A8100 Plate, Shield, Outer Control Grid 11A8095 Cable, Power Supply Fan #3 11A8094 Fan #3, Electrical Assembly 11A8093 Bracket, Upper, Fan #3 Mounting 11A8092...
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4040 Assembly 5: Power Supply/Fuser Cables (Cont) 7-16...
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4040 Part Ref. Number Units Description 11D0334 Power Cord, Belgium 11D0330 Power Cord, Argentina 11D0331 Power Cord, Brazil 11D0332 Power Cord, Chile 11D0329 Power Cord, Peru Parts Catalog 7-17...
4040 Assembly 7: High Voltage Power Supply 7-20...
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4040 Part Ref. Number Units Description 11A8102 High Voltage Power Supply • Spring, Compression, PP 11A8260 • Pin, Contact, PP 11A8259 • Spring, Compression, PP 11A8260 Parts Catalog 7-21...
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4040 Part Ref. Number Units Description Drawer Asm, Lower 11A8118 Stops, Paper Guide B/M Spring, Leaf Spring, Leaf Plate, Side Front Plate, Side Plate, side Plate, Side Rear Spring, Leaf Clip, PP 11A8259 11A8113 Indicator, Paper Size Sensor, B/M Cam, Size Shaft, Cam Cam, Size Cam, Size...
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4040 Part Ref. Number Units Description 9-11 11A8106 Handle, Drawer Open B/M • Spring, PP 11A8260 • Handle, Drawer Open 11A8107 Drawer Paper Size Indicator 11A8116 Roller, Left Rear Screw, PP 11A8258 11A8117 Gear, Paper Adjust 11A8114 Label, Paper Size Separator 11A8115 Paper Size Separator 11A8119...
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4040 Part Ref. Number Units Description 10-1 Drawer Asm, Upper 11A8118 Stops, Paper Guide B/M Spring, Leaf Spring, Leaf Plate, Side Front Plate, Side Plate, side Plate, Side Rear Spring, Leaf Clip, PP 11A8259 11A8264 Indicator, Paper Size Sensor, B/M Cam, Size Shaft, Cam Cam, Size...
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4040 Part Ref. Number Units Description 10-11 11A8106 Handle, Drawer Open B/M • Spring, PP 11A8260 • Handle, Drawer Open 11A8107 Drawer Paper Size Indicator 11A8807 Label 11A8116 Roller, Left Rear Screw, PP 11A8258 11A8117 Gear, Paper Adjust 11A8114 Label, Paper Size Separator 11A8115 Paper Size Separator 11A8119...
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4040 Part Ref. Number Units Description 15-1 11A8191 Multipurpose Tray Asm. 11A8196 Paper Guide, Right 11A8194 Tray 11A8193 Tray, Sub 11A8192 Cover, Tray Screw, Binding Head, PP 11A8258 11A8197 Gear, 20T 11A8195 Paper Guide, Left Parts Catalog 7-51...
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4040 Part Ref. Number Units Description 22-1 Duplex Option, For Sale Only Screw, PP 11A8422 11A8378 Cover, Top 11A8379 Lever, Paper Sensor 11A8401 Guide, Rear Cable 11A8387 Guide, Paper Entry 11A8388 Spring, Leaf 11A8386 Paper Sensor, PS21 11A8385 Roller, Rear Guide •...
4040 Assembly 25: Paper Deck, Paper Drawer 7-80...
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4040 Part Number Units Description 25-1 Screw, PP 11A8646 11A8495 Plate, Tray 2 • Latch, Limit, PP 11A8646 11A8491 Plate, Paper 11A8492 Plate, Limit 11A8489 Plate, Paper Limit 11A8527 Paper Sensing B/M • Spring, Tension, PP 11A8646 • Cam, Size 5 •...
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4040 Assembly 25: Paper Deck Paper Drawer (Cont) 7-82...
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4040 Part Ref. Number Units Description 25-12 • Screw, PP 11A8646 11A8505 Roller, Rail 11A8504 Spacer, Roller 11A8503 Plate, Support Rail 11A8507 Arm, Sensor 11A8508 Spring, Tension 11A8500 Pulley 11A8502 Holder, Wire, Right, Rear 11A8501 Plate, Support 11A8506 Damper, Tray 11A8520 Rail, Tray •...
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4040 Assembly 25: Paper Deck, Paper Drawer (Cont) 7-84...
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4040 Part Ref. Number Units Description 25-46 11A8519 Latch, Housing, Left 11A8499 Holder, Wire, Left, Front 11A8498 Holder, Wire, Left, Rear 11A8497 Pulley Parts Catalog 7-85...
4040 8. Wiring Diagram A wiring diagram for this printer is available as a PostScript file on this CD-ROM disk. Print file 4040.PS in the DIAGRAM directory. Files are available for either letter or A4 paper sizes.
4040 Index diagnostics mode diagnostics mode menu structure abbreviations 2-16 ac power input service check diagnostics mode tests adjustments diagram, wiring dirt on back of paper service check 2-32 2-16 base machine service checks 2-33 dirty image service check basic engine test disk test/clean bent leading edge of paper service 2-33...
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4040 4-46 envelope feeder paper jams service fuser removal procedures 2-42 4-48 check fuser roller heater removal 4-51 envelope feeder parts fuser upper roller removal envelope feeder pick-up motor fuser/printhead fan (FM2) check 4-71 2-20 removal envelope feeder pick-up roller fuser/scanner fan (FM2) removal 4-75 4-17...
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4040 4-24 main motor removal page count maintenance approach paper deck bent leading edge 2-58 maintenance, customer checks service check manual feed pick-up clutch removal paper deck component locations 4-36 5-42 4-34 manual feed pick-up removal paper deck connector locations 5-44 manual feeding pick-up roller 4-38...
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4040 paper deck power input service paper pick-up from multipurpose 2-57 2-27 check tray service check 7-32 paper deck power supply removal paper pick-up parts 4-113 paper transport system removal 4-95 paper deck printed circuit board procedures 5-43 locations paper-level sensing switch board 5-51 paper deck rear cover removal 4-91...
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