Action
Step 3
Check the controller board pins for damage, and replace if necessary. See
"Controller board removal" on page
Does the problem remain?
Step 4
Make sure that the firmware version is the latest, and update if necessary.
Does the problem remain?
Insufficient flash memory service check
Action
Step 1
Navigate to Settings > Print settings > Utilitie Menu > Format Flash >
Yes.
Does the problem remain?
Step 2
Navigate to Settings > Print settings > Job Accounting Menu Settings >
Log Near Full Level. Make sure that the value is set to maximum.
Does the problem remain?
Step 3
If applicable, make sure that the optional memory card is supported.
Does the problem remain?
Step 4
Check the controller board pins for damage, and replace if necessary. See
"Controller board removal" on page
Does the problem remain?
Step 5
Make sure that the firmware version is the latest, and update if necessary.
Does the problem remain?
298.
298.
Diagnostic information
117
Yes
No
Go to step 4.
The problem is solved.
Contact the next level
The problem is solved.
of support.
Yes
No
Go to step 3.
Go to step 2.
Go to step 3.
The problem is solved.
Go to step 4.
The problem is solved.
Go to step 5.
The problem is solved.
Contact the next level
The problem is solved.
of support.
4021