Lexmark MS911 Service Manual page 167

Engine and controller board error service check
Action
Step 1
a
Reset the printer.
b
Make sure that the cables are properly connected to the engine
controller board and controller board.
Does the problem remain?
Step 2
Check the engine controller board pins for damage, and replace if
necessary. See "Engine controller board removal" on page
Does the problem remain?
Step 3
Check the controller board pins for damage, and replace if necessary.. See
"Controller board removal" on page
Does the problem remain?
Step 4
Make sure that the firmware version is the latest.
Does the problem remain?
Option controller board error service check
Action
Step 1
a
Reset the printer.
b
Make sure that the cables are properly connected to the option
controller board and controller board.
Does the problem remain?
Step 2
Check the engine controller board pins for damage, and replace if
necessary. See "Engine controller board removal" on page
Does the problem remain?
Step 3
Check the option controller board pins for damage, and replace if
necessary.
Does the problem remain?
296.
298.
296.
Diagnostic information
167
Yes No
Go to step 2. The problem is solved.
Go to step 3. The problem is solved.
Go to step 4. The problem is solved.
Contact the next level The problem is solved.
of support.
Yes No
Go to step 2. The problem is solved.
Go to step 3. The problem is solved.
Go to step 4. The problem is solved.
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