Lexmark MS911 Service Manual page 70

Action
Step 18
a
Make sure that the exit guide assembly is properly installed.
b
Make sure that the exit guide assembly is clear of obstructions.
Does the problem remain?
Step 19
Check the exit guide assembly, including the rollers and diverter for wear
or damage, and replace if necessary.
Does the problem remain?
Step 20
Check the diverter solenoid for proper operation. Check the diverter
solenoid for wear or damage, and replace if necessary.
Does the problem remain?
Step 21
Enter the Diagnostics menu, and then navigate to:
MOTOR TESTS > PRINTER MOTOR TESTS > Redrive forward
Does the motor run?
Step 22
a
Reseat the redrive motor cable.
b
Check the redrive motor cable for damage, and replace if necessary.
Does the problem remain?
Step 23
a
Check the redrive belt for proper tension, and then adjust if necessary.
b
Check the redrive gear and belt for wear or damage, and replace if
necessary.
Does the problem remain?
Step 24
Replace the motor (redrive). See
304.
Does the problem remain?
Step 25
Make sure that the blue screws and marked screws in the paper path area
are tightened.
Does the problem remain?
"Motor (redrive) removal" on page
Diagnostic information
70
Yes No
Go to step 19. The problem is solved.
Go to step 20. The problem is solved.
Go to step 21. The problem is solved.
Go to step 25. Go to step 22.
Go to step 23. The problem is solved.
Go to step 24. The problem is solved.
Go to step 25. The problem is solved.
Go to step 26. The problem is solved.
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