Table of contents
Product information.....................................................................................2
Edition notice...............................................................................................2
Laser notices............................................................................................................................................19
Safety information...................................................................................................................................22
Preface.......................................................................................................25
Service manual conventions....................................................................................................................25
General information...................................................................................27
Using specialty media .......................................................................................................................................27
Paper guidelines ...............................................................................................................................................29
Data security notice.................................................................................................................................37
Tools required for service........................................................................................................................38
Troubleshooting overview.......................................................................................................................39
Fixing print quality issues........................................................................................................................39
Initial print quality check ..................................................................................................................................40
Gray background check ....................................................................................................................................40
Blank pages check.............................................................................................................................................43
Solid black pages check.....................................................................................................................................44
Shadow images check .......................................................................................................................................46
Skewed print check...........................................................................................................................................48
Toner smear check............................................................................................................................................51
Toner specks check ...........................................................................................................................................52
Paper jams...............................................................................................................................................53
Avoiding jams....................................................................................................................................................53
200 paper jams .................................................................................................................................................56
202 paper jams .................................................................................................................................................63
23y paper jams .................................................................................................................................................71
241-242 paper jams .........................................................................................................................................74
Table of contents
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