19Y Errors - Lexmark MS911 Service Manual

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2500-sheet tray communication error service check
Actions
Step 1
Enter the Diagnostics Menu, and then navigate to:
PRINTER SETUP > Reset Engine Service Error
Note: Do this step every time a service error would occur to clear the
error and restore the engine settings.
Does the error remain?
Step 2
a
Reseat the 2500-sheet tray interface cable.
b
Check the cable for damage, and replace if necessary.
Does the problem remain?
Step 3
Check the 2500-sheet tray controller board pins for damage, and replace
if necessary. See
"2500-sheet tray controller board removal" on
page
332.
Does the problem remain?

19y errors

190–194 error messages
Error code
Description
190.10
The MPF lift plate did not move to the correct
position.
190.10
The elevator plate did not move to the correct
position.
191.10
The tray 1 lift plate did not move to the correct
position.
192.10
The tray 2 lift plate did not move to the correct
position.
193.10
The tray 3 lift plate did not move to the correct
position.
194.10
The tray 4 lift plate did not move to the correct
position.
Yes
Go to step 2.
Go to step 3.
Contact the next level
of support.
Action
See
"MPF lift plate failure service check" on
page
145.
See
"3000‑sheet tray elevator failure service
check" on page
See
"Tray 1 lift plate failure service check" on
page
148.
See
"Tray 2 lift plate failure service check" on
page
149.
See
"2 x 500‑sheet tray 3 lift plate failure service
check" on page
See
"2 x 500‑sheet tray 4 lift plate failure service
check" on page
Diagnostic information
144
No
The problem is solved.
The problem is solved.
The problem is solved.
153.
150.
152.
4021

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