Lexmark MS911 Service Manual page 149

Action
Step 9
Replace the sensor.
Does the problem remain?
Step 10
Check the engine controller board pins for damage, and replace if
necessary. See "Engine controller board removal" on page
Does the problem remain?
Tray 2 lift plate failure service check
Action
Step 1
Enter the Diagnostics menu, and then navigate to:
PRINTER SETUP > Reset Engine Service Error
Does the problem remain?
Step 2
Enter the Diagnostics menu, and then navigate to:
MOTOR TESTS > PRINTER MOTOR TESTS > Tray 2 lift
Does the motor run?
Step 3
a
Reseat the motor cable.
b
Check the cable for damage, and replace if necessary.
Does the problem remain?
Step 4
Replace the motor.
Does the problem remain?
Step 5
a
Make sure that the tray set sensor actuator is properly installed.
b
Check the actuator for damage, and replace if necessary.
Does the problem remain?
Step 6
Check the sensor (tray 2 lift plate level).
Is it free of damage?
Yes
Go to step 10.
Contact the next level
of support.
296.
Yes
Go to step 2.
Go to step 5.
Go to step 4.
Go to step 5.
Go to step 6.
Go to step 7.
Diagnostic information
149
4021
No
The problem is solved.
The problem is solved.
No
The problem is solved.
Go to step 3.
The problem is solved.
The problem is solved.
The problem is solved.
Go to step 9.