2 x 500-sheet tray 3 transport failure service check
Actions
Step 1
Enter the Diagnostics menu, and then navigate to:
PRINTER SETUP > Reset Engine Service Error
Does the problem remain?
Step 2
a
Check the tray 3 transport belt for proper tension, and adjust if
necessary.
b
Check the tray 3 transport belt and gears for wear or damage, and
replace if necessary. See
gears removal" on page
Does the problem remain?
Step 3
Check the tray 3 transport roller for wear or damage, and replace if
necessary.
Does the problem remain?
Step 4
Replace the motor (2 x 500-sheet tray 3 transport). See
tray feed and transport motors removal" on page
Does the problem remain?
Step 5
Check the 2 x 500-sheet tray controller board pins for damage, and replace
if necessary. See
"2 x 500-sheet tray controller board removal" on
page
374.
Does the problem remain?
"2 x 500-sheet tray 4 transport belts and
383.
373.
Diagnostic information
Yes
Go to step 2.
Go to step 3.
Go to step 4.
Go to step 5.
"2 x 500-sheet
Contact the next level
of support.
139
4021
No
The problem is solved.
The problem is solved.
The problem is solved.
The problem is solved.
The problem is solved.