Lexmark MS911 Service Manual page 155

Action
Step 5
a
Make sure that the fuser is properly installed.
b
Make sure that the fuser cable is properly connected.
c
Check the fuser for damage, and replace if necessary. See
removal" on page 230.
Does the problem remain?
Step 6
Check the engine controller board pins for damage, and replace if
necessary. See "Engine controller board removal" on page
Does the problem remain?
2500-sheet tray lift plate failure service check
Actions
Step 1
Enter the Diagnostics Menu, and then navigate to:
PRINTER SETUP > Reset engine Service Error
Note: Do this step every time a service error would occur to clear the
error and restore the engine settings.
Does the error remain?
Step 2
a
Make sure that the motor (2500-sheet tray elevator) is properly
installed.
b
Enter the Diagnostics Menu, and then navigate to:
Motor Tests > 2500-Sheet Tray Motor Tests > Elevator Test
c
Observe if the motor is working properly.
Note: Remove tray 1 and tray 2 to observe the motor movement
properly.
Does the motor run?
Step 3
a
Reseat the 2500-sheet tray elevator motor cable on both sides.
b
Check the motor cable for damage, and replace if necessary.
Does the problem remain?
Yes
Go to step 6.
"Fuser
Contact the next level
of support.
296.
Yes
Go to step 2.
Go to step 6.
Go to step 4.
Diagnostic information
155
4021
No
The problem is solved.
The problem is solved.
No
The problem is solved.
Go to step 3.
The problem is solved.