Software Upgrade
The Software Upgrade feature allows the customer to upgrade the device software as requested by a
Xerox Customer Support Center Representative, without needing a Customer Service Representative to
be present.
When Should I Upgrade the Software?
Xerox is continually seeking to improve its products and a software revision may become available to
improve functionality on the device. Your Customer Support Center Representative will instruct you to
upgrade your device when it is necessary.
How Do I Upgrade the Software?
IMPORTANT: Any jobs in the queue must be allowed to complete or be deleted before initiating a
software upgrade.
There are two methods for upgrading the software on the device:
•
Over a network connection using Internet Services via a web browser.
•
Auto upgrade.
1. Software Upgrade Over a Network Connection
If your device is connected to the network, it is possible to upgrade the software through Internet
Services. The device will need to be configured for TCP/IP and HTTP.
2. Auto Upgrade
If performing a software upgrade on the device via Internet Services it is possible to set the Auto
Upgrade feature to schedule automatic device software upgrades from a central server at a specific
time on a regular basis.
To determine whether your device has a network connection, print a Configuration Report as
follows:
1.
Press the <Machine Status> button.
2.
Touch the [Machine Information] tab.
Touch [Information Pages].
3.
4.
Touch [Configuration Report].
5.
Touch [Print], then touch [Close]
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