IBM x3690 X5 Service Manual page 63

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 4, "Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192," on page 249 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
3058001 System configuration invalid
3058004 Three boot failure
3108007 System configuration restored to default
settings
3138002 Boot configuration error
3808000 IMM communication failure
Action
1. Run the Setup utility, and select Save Settings.
2. Run the Setup utility, select Load Default
Settings, and save the settings.
3. Reseat the following components one at a time in
the order shown, restarting the server each time:
a. Battery
b. Failing device (if the device is a FRU, then it
must be reseated by a trained service
technician only)
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. Failing device (if the device is a FRU, then it
must be replaced by a trained service
technician only)
c. (Trained service technician only) System board
1. Undo any recent system changes, such as new
settings or newly installed devices.
2. Make sure that the server is attached to a reliable
power source.
3. Remove all hardware that is not listed on the
ServerProven Web site at http://www.ibm.com/
servers/eserver/serverproven/compat/us/.
4. Make sure that the operating system is not
corrupted.
5. Run the Setup utility, save the configuration, and
then restart the server.
6. See "Problem determination tips" on page 246.
Information only. This is message is usually
associated with the CMOS battery clear event.
1. Remove any recent configuration changes made
to the Setup utility.
2. Run the Setup utility, select Load Default
Settings, and save the settings.
1. Remove power from the server for 30 seconds,
and then reconnect the server to power and
restart it.
2. Update the IMM firmware to the latest level (see
"Updating the firmware" on page 397).
3. (Trained service technician only) Replace the
system board.
45
Chapter 3. Diagnostics