IBM x3690 X5 Service Manual page 170

Table 8. DSA messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 4, "Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192," on page 249 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
Trained service technician.
v Go to the IBM support Web site at http://www.ibm.com/supportportal/ to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Message
number Component Test
202-802-xxx Memory
202-901-xxx Memory
152
System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide
State Description
Memory Failed General error:
Stress Test memory size is
insufficient to
run the test.
Memory Failed Test failure.
Stress Test
Action
1. Make sure that all memory is enabled by
checking the Available System Memory in
the Resource Utilization section of the
DSA event log. If necessary, enable all
memory in the Setup utility (see "Using
the Setup utility" on page 402).
2. Make sure that the DSA code is at the
latest level. For the latest level of DSA
code, go to http://www.ibm.com/
support/docview.wss?uid=psg1SERV-
DSA.
3. Run the test again.
4. Run the standard memory test to validate
all memory.
5. If the failure remains, go to the IBM Web
site for more troubleshooting information
at http://www.ibm.com/systems/
support/supportsite.wss/
docdisplay?brandind=5000008
&lndocid=SERV-CALL.
1. Run the standard memory test to validate
all memory.
2. Make sure that the DSA code is at the
latest level. For the latest level of DSA
code, go to http://www.ibm.com/
support/docview.wss?uid=psg1SERV-
DSA.
3. Turn off the system and disconnect it
from power.
4. Reseat the DIMMs.
5. Reconnect the system to power and turn
on the system.
6. Run the test again.
7. If the failure remains, go to the IBM Web
site for more troubleshooting information
at http://www.ibm.com/systems/
support/supportsite.wss/
docdisplay?brandind=5000008
&lndocid=SERV-CALL.