IBM x3690 X5 Service Manual page 62

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 4, "Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192," on page 249 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
3000007 Firmware fault detected, system halted
3010007
3020007
3030007
3040007
3050007
3060007
3070007
3080007
3090007
3100007
3110007
3120007
3130007
3140007
3150007
3160007
3170007
3180007
3190007
3038003 Firmware corrupted
3048005 Booted secondary (backup) server firmware
3048006 Booted secondary (backup) server firmware
image because of automated boot recovery
(ABR)
3058000A RTC date/time is incorrect
44
System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide
Action
1. Update the server firmware to the latest level. For
more information and tools for updating,
managing, configuring, and deploying firmware,
go to http://publib.boulder.ibm.com/infocenter/
toolsctr/v1r0/index.jsp.
2. Undo any recent configuration changes, or clear
CMOS memory to restore the settings to the
default values (see Table 3 on page 22).
3. Remove any recently installed hardware.
1. Switch to the backup firmware bank, then
updated to the latest level of firmware.
2. Run the Setup utility, select Load Default
Settings, and save the settings to recover the
server firmware.
3. (Trained service technician only) Replace the
system board.
Information only. The backup switch was used to
boot the secondary bank.
1. Run the Setup utility, select Load Default
Settings, and save the settings to recover the
primary UEFI settings.
2. Turn off the server and remove it from the power
source.
3. Reconnect the server to the power source, then
turn on the server.
1. Adjust the date and time settings in the Setup
utility, and then restart the server.
2. Reseat the battery.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery (consumable)
b. (Trained service technician only) System board