IBM x3690 X5 Service Manual page 61

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 4, "Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192," on page 249 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
Description
2011001
PCI PERR
2018001
PCI Express uncorrected or uncorrected error 1. Check the riser-card LEDs.
2018002
Option ROM resource allocation failure
Action
1. Check the riser-card LEDs.
2. Reseat all affected adapters and riser cards.
3. Update the PCI adapter firmware.
4. Remove the adapter from the riser card.
5. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Adapter
b. (Trained service technician only) System board
2. Reseat all affected adapters and riser cards.
3. Update the PCI adapter firmware.
4. Remove the adapter from the riser card.
5. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Adapter
b. (Trained service technician only) System board
Informational message that some devices might not
be initialized.
1. If possible, rearrange the order of the adapters in
the PCI slots to change the load order of the
optional-device ROM code.
2. Run the Setup utility, select Start Options, and
change the boot priority to change the load order
of the optional-device ROM code.
3. Run the Setup utility and disable some other
resources, if their functions are not being used, to
make more space available.
a. Select Start Options, then PXE Network to
disable the integrated Ethernet controller
ROM.
b. Select Network, then PXE Configuration, to
disable the ROM of the adapter in the PCI
slots.
c. Select Devices and I/O Ports to disable any of
the integrated devices.
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Each adapter
b. (Trained service technician only) System board
43
Chapter 3. Diagnostics

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