IBM x3690 X5 Service Manual page 220

Table 10. System x3690 X5 IMM error messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 4, "Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192," on page 249 to determine which components
are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service
technician.
Event ID Message
806f030c-0781xxxx Scrub Failure for "Planar DIMMs" on
subsystem "System Memory"
806f030c-2581xxxx Scrub Failure All DIMMs on
subsystem System Memory
202
System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide
Severity Description
Error A Memory Scrub
failure has been
detected.
Error A Memory Scrub
failure has been
detected.
Action
1. Check IBM support site
for an applicable
RETAIN tip or firmware
update that applies to
this memory error.
2. Swap the affected
DIMM with a DIMM of
the same size and type
from a different
memory channel.
3. Run the Setup utility to
enable all the DIMMs.
4. If the DIMM still fails
on a different memory
channel, replace the
DIMM.
5. If the swapped DIMM
fails on the original
DIMM connector,
inspect the DIMM
connector for debris or
damage. If the
connector is damaged,
(trained technician only)
replace the system
board.
1. Check IBM support site
for an applicable
RETAIN tip or firmware
update that applies to
this memory error.
2. Swap the affected
DIMM with a DIMM of
the same size and type
from a different
memory channel.
3. Run the Setup utility to
enable all the DIMMs.
4. If the DIMM still fails
on a different memory
channel, replace the
DIMM.
5. If the swapped DIMM
fails on the original
DIMM connector,
inspect the DIMM
connector for debris or
damage. If the
connector is damaged,
(trained technician only)
replace the system
board.