IBM x3690 X5 Service Manual page 104

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Table 8. DSA messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 4, "Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192," on page 249 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
Trained service technician.
v Go to the IBM support Web site at http://www.ibm.com/supportportal/ to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Message
number
Component Test
089-901-xxx
CPU
86
System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide
State
Description
CPU Stress
Failed
Test failure.
Test
Action
1. Turn off and restart the system if
necessary to recover from a hung state.
2. Make sure that the DSA code is at the
latest level. For the latest level of DSA
code, go to http://www.ibm.com/
support/docview.wss?uid=psg1SERV-
DSA.
3. Run the test again.
4. Make sure that the system firmware is at
the latest level. The installed firmware
level is shown in the DSA event log in the
Firmware/VPD section for this
component. For more information, see
"Updating the firmware" on page 397.
5. Run the test again.
6. Turn off and restart the system if
necessary to recover from a hung state.
7. Run the test again.
8. Replace the following components one at
a time, in the order shown, and run this
test again to determine whether the
problem has been solved:
a. (Trained service technician only)
Microprocessor
9. If the failure remains, go to the IBM Web
site for more troubleshooting information
at http://www.ibm.com/systems/
support/supportsite.wss/
docdisplay?brandind=5000008
&lndocid=SERV-CALL.

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