IBM x3690 X5 Service Manual page 212

Table 10. System x3690 X5 IMM error messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 4, "Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192," on page 249 to determine which components
are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service
technician.
Event ID Message
806f0313-1701xxxx A software NMI has occurred on
system %1. (%1 =
CIM_ComputerSystem.ElementName)
806f052b-2101xxxx Invalid or Unsupported firmware or
software was detected on System n. (n
= system serial number)
194
System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide
Severity Description
Error A software NMI
has occurred.
Error An IMM firmware
failover has
occurred and IMM
has reverted to a
previous version of
the firmware.
Action
1. Check the device driver.
2. Reinstall the device
driver.
3. Update all device drives
to the latest level.
4. Update the firmware
(UEFI and IMM) (see
"Updating the
firmware" on page 397).
1. Check the IBM support
website for an
applicable firmware
update that applies to
the server.
Attention: Installing
the wrong firmware or
device-driver update
might cause the server
to malfunction. Before
you install a firmware
or device-driver update,
read any readme and
change history files that
are provided with the
downloaded update.
These files contain
important information
about the update and
the procedure for
installing the update,
including any special
procedure for updating
from an early firmware
or device-driver version
to the latest version.
2. Reboot the server and
verify that IMM is
running the correct
firmware level after you
update the firmware.