IBM x3690 X5 Service Manual page 192

Table 10. System x3690 X5 IMM error messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 4, "Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192," on page 249 to determine which components
are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service
technician.
Event ID Message
80070201-2d01xxxx Sensor IOH Temp Status has
transitioned to critical from a less
severe state.
80070202-0701xxxx Sensor Planar Fault has transitioned to
critical from a less severe state.
8007020c-2581xxxx Sensor MemSpareErrN has
transitioned to critical from a less
severe state. (N = memory DIMM
number)
80070203-0701xxxx Sensor [SensorElementName] has
transitioned to critical from a less
severe state.
80070204-0a01xxxx Sensor PS n xxxx Fault has
80070204-0a02xxxx transitioned to critical from a less
80070204-0a03xxxx severe state.(n = power supply
80070204-0a04xxxx number)
174
System x3690 X5 Types 7147, 7148, 7149, and 7192: Problem Determination and Service Guide
Severity Description
Warning IOH Temp status is
in critical state.
Error A sensor has
changed to Critical
state from a less
severe state.
Error A fatal
communication
error has occurred
between the
microprocessor and
the memory buffer
chip set.
Error The cover is open
(cover Open Fault /
OC Fault)
Error A sensor has
changed to Critical
state from a less
severe state.
Action
1. Check the IMM event
log for any issues
related fan, cooling, or
power.
2. Make sure that the
airflow at the front and
rear of the chassis is not
obstructed and that the
bay fillers are in place
and correctly installed.
3. Make sure that the
room temperature is
within the operating
specifications for the
server.
(Trained service technician
only) Replace the system
board.
1. Check IBM support site
for an applicable
RETAIN tip or firmware
update that applies to
this memory error.
2. Check the DIMM
connector for damage or
debris.
3. (Trained technician
only) replace the system
board.
Make sure that the server
cover is installed correctly
(see "Replacing the server
top cover" on page 265).
1. Make sure that there are
no obstructions, such as
bundled cables, to the
airflow from the
power-supply fan. See
"System-event log" on
page 167 and Table 9 on
page 167 for more
information about how
the fan event messages
are issued and the fan
number and the device
on which the fan is
located.
2. Replace power supply
n.
(n = power supply number)