IBM x3690 X5 Service Manual page 175
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Also See for x3690 X5:
- Installation and user manual (180 pages) ,
- Product manual (42 pages) ,
- At-a-glance manual (34 pages)
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Table 8. DSA messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 4, "Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192," on page 249 to determine
which components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
Trained service technician.
v Go to the IBM support Web site at http://www.ibm.com/supportportal/ to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Message
number
Component Test
215-904-xxx
Optical
Drive
217-800-xxx
SAS/SATA
Hard Drive
State
Description
Failed
A read error
v Verify
occurred.
Media
Installed
v Read/
Write
Test
v Self-Test
Messages
and actions
apply to all
three tests.
Disk Drive
Aborted
The hard drive
Test
self-test detected
a failure.
Action
1. Insert a CD/DVD into the drive or try a
new media, and wait for 15 seconds.
2. Run the test again.
3. Check the drive cabling at both ends for
loose or broken connections or damage to
the cable. Replace the cable if it is
damaged.
4. Run the test again.
5. For additional troubleshooting
information, go to http://www.ibm.com/
support/docview.wss?uid=psg1MIGR-
41559.
6. Run the test again.
7. Replace the CD/DVD drive.
8. If the failure remains, go to the IBM Web
site for more troubleshooting information
at http://www.ibm.com/systems/
support/supportsite.wss/
docdisplay?brandind=5000008
&lndocid=SERV-CALL.
1. Reseat all hard disk drive backplane
connections at both ends.
2. Reseat the all drives.
3. Run the test again.
4. Make sure that the firmware is at the
latest level.
5. Run the test again.
6. If the failure remains, go to the IBM Web
site for more troubleshooting information
at http://www.ibm.com/systems/
support/supportsite.wss/
docdisplay?brandind=5000008
&lndocid=SERV-CALL.
Chapter 3. Diagnostics
157
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