IBM x3690 X5 Service Manual page 223

Table 10. System x3690 X5 IMM error messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 4, "Parts listing, System x3690 X5 Types 7147, 7148, 7149, and 7192," on page 249 to determine which components
are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service
technician.
Event ID Message
806f040c-2581xxxx One of the DIMMs disabled on
subsystem System Memory
806f050d-0400xxxx Array %1 is in critical condition.(%1 =
806f050d-0431xxxx CIM_ComputerSystem.ElementName)
Severity Description
Info The DIMM has
been disabled.
Error An array is in
Critical
state.(Sensor =
Drive n Status)(n =
hard disk drive
number)
Action
1. Make sure that the
DIMM is installed
correctly (see
"Replacing a memory
module" on page 296)
for more information.
2. If the DIMM was
disabled because of a
memory error, follow
the suggested actions
for that error event and
restart the server.
3. Check the IBM support
site for an applicable
RETAIN tip or firmware
update that applies to
this memory error.
4. If no memory error is
recorded in the event
logs and no DIMM
connector LED is lit,
re-enable the DIMM
through the Setup
utility (see "Starting the
Setup utility" on page
402) or the Advanced
Settings Utility (ASU).
1. Make sure that the
RAID controller
firmware and hard disk
drive firmware is at the
latest level.
2. Make sure that the SAS
cable is connected
correctly.
3. Replace the SAS cable.
4. Replace the controller.
5. Replace the hard disk
drive that is indicated
by a lit status LED.
205
Chapter 3. Diagnostics