Remote Service - AGFA CR Series Service Manual

DD+DIS155.11E
3

Remote Service

Remote connection to the digitizer means:
Purpose
Connection via a PC in the local network or via internet.
To prevent that service actions initiated via service user interface interfere with the
operation by the customer, two safety levels are built in the software:

Level 1: When executing the function (e.g. software installation), the digitizer status
indicator changes to red constant. The user cannot scan an image.
Note, that the status indicator only changes to red, when the function is really
executed (e.g. the user presses OK). Just by opening the menu, the safety level 1
is not yet activated.

Level 2: The user has to confirm in the error viewer (installed on the NX
workstation), that the function can be executed.
The table below shows the safety level per service menu:
Service Menu Name
Logout
Device Info
Network Info
Info Counter
Error Statistics
Service Activity Logfile
Software Installation
Digitizer Settings
Destination Settings
Site Specific Data
Installation Wizard
Error Viewer Installation
Log Settings
Error Code Explanation
Device Test
Diagnose Cycle
Endurance Run Cycle
The controlled version of this document is available from the Agfa HealthCare Library. Any printed copy of this document is uncontrolled.
Edition 1, Revision 1
03-2013
Reference
2.1
2.2.1
2.2.2
2.3.1
2.3.2
2.3.3
2.4.1
2.4.2
2.4.3
2.4.4
2.4.5
2.4.6
2.4.7
2.5.1
2.5.2
2.5.3
2.5.4
DOCUMENT CONTROL NOTE:
CR 10-X / CR Reader / CR 12-X / CR Advanced ReaderChapter 3.2 / Page 30 of 31
Type 5151 / 100 / 110 / 200 / 210
Repair and Service
Tools and auxiliary Means
Level 1:
Scanning blocked
no
no
no
no
no
no
yes
yes
yes
no
yes
no*
no
no
yes
yes
yes
Agfa Company Confidential
Level 2:
Confirmation
required
no
no
no
no
no
no
no
no
no
no
no
no
no
no
no
yes
yes