Troubleshooting; When An Error Message Occurs - SATO CL4NX Operator's Manual

6

Troubleshooting

This chapter explains the errors that can occur on the printer and the displays for indicating the current
status.

6.1 When an Error Message Occurs

When there is an error on the printer, the error message will show on the screen.
The error message, its cause and the countermeasures are as follows:
Error
No. Message
Machine error
To clear the error:
Power off the
1001
printer.
Parity error
To clear the error:
1003
Press the Offline
or
adjust the
settings.
Overrun error
To clear the error:
1004
Press the Offline
or
adjust the
settings.
Framing error
To clear the error:
1005
Press the Offline
or
adjust the
settings.
Buffer overflow
To clear the error:
1006
Press the Offline
or
Defective circuit board.
RS-232C settings are
incorrect.
The cable connection is
incorrect.
button, or
RS-232C settings are
incorrect.
The cable connection is
incorrect.
button, or
RS-232C settings are
incorrect.
The cable connection is
incorrect.
button, or
The size of the received data
exceeds the size of the
receive buffer.
The communication settings
between the printer and the
button.
host are incorrect.
Cause
Replace the main board.
Adjust the interface settings
correctly.
Check and connect the cable
correctly.
Adjust the interface settings
correctly.
Check and connect the cable
correctly.
Adjust the interface settings
correctly.
Check and connect the cable
correctly.
Do not send data that exceeds
the size of the receive buffer.
Set the communication
between the printer and the
host correctly.
CL4NX/CL6NX Operator Manual
Countermeasure
275