Page 1 Operator Manual For printer model:...
Page 2 Specifications and contents in this document are subject to change without notice. Be sure to perform a virus check for the USB memory before connecting it to the printer. SATO Corporation shall not be held responsible for any printer malfunctions caused by a virus spread via USB memory.
Page 3: Table Of Contents
1.2.2 LED Indicator......................19 2 Installing the Printer ................21 2.1 Installation Precautions..................21 2.2 Installation Space....................22 2.2.1 Front View (CL4NX) ....................22 2.2.2 Front View (CL6NX) ....................22 2.2.3 Side View (CL4NX/CL6NX) ..................23 2.2.4 Bottom View (CL4NX) ..................... 24 2.2.5 Bottom View (CL6NX) .....................
Page 4 4.2 Settings Mode....................63 4.2.1 Changing to Settings Mode ..................63 4.2.2 Log In to/Log Out of the Settings Mode..............64 4.2.3 Item Selection......................65 4.2.4 Setting Value Input or Selection ................66 4.3 Settings Menu Tree Structure ................69 CL4NX/CL6NX Operator Manual...
Page 5 5.2 Maintenance of the Print Head and Platen Roller ........256 5.2.1 Maintenance using the Cleaning Kit ..............256 5.2.2 Additional Procedure for the Optional Linerless Cutter Kit (CL4NX only)....259 5.2.3 Maintenance using the Cleaning Sheet..............260 5.3 Adjusting the Base Reference Point ............. 262 5.3.1 About the Base Reference Point ................
Page 6 7.2 Media Sensor Positions and Media Stop Positions ........316 7.3 Replacing the Print Head................318 7.4 Replacing the Platen Roller................320 7.4.1 Guideline to Replace the Linerless Platen Roller (CL4NX only)......321 7.5 Optional RFID Configuration (CL4NX only) ..........322 7.5.1 Printing RFID Tag Errors ..................325 7.5.2 RFID Error and Reset Timing ................
Page 7 7.8.2 LAN Ethernet Interface ..................365 7.8.3 Bluetooth Interface ....................366 7.8.4 NFC Interface ......................366 7.8.5 RS-232C Interface....................367 7.8.6 IEEE1284 Interface ....................369 7.8.7 External Signal Interface (EXT) ................371 7.8.8 Wireless LAN Interface..................380 CL4NX/CL6NX Operator Manual...
Page 8 Table of Contents This page is intentionally left blank. CL4NX/CL6NX Operator Manual...
Page 9: Before You Start
Features of the Product This SATO CL4NX/CL6NX printer is a high-performance labeling system with a robust casing made of metal and equipped with versatile functions. The main features of the printer are as follows: • Simple and stylish design •...
Page 10: Safety Precautions
Then contact someone. your SATO reseller or technical support center. If you operate the printer in this Do not place containers filled with liquid on the condition, it could cause a fire or electric printer.
Page 11 • Do not disassemble or modify the printer. to a ground. Not grounding the ground Doing so could cause a fire or electric wire could cause an electric shock. shock. Contact your SATO reseller or technical support center to perform internal inspections, adjustments, and repairs.
Page 12 Pulling the cord could expose or break the wires and cause a fire or electric shock. • The power cord set that comes with the printer is designed especially for this printer. Do not use it with any other electrical devices. CL4NX/CL6NX Operator Manual...
Page 13: Precautions For Installation And Handling
Precautions for Installation and Handling Printer operation can be affected by the printer environment. Refer to the following instructions for installation and handling of the CL4NX/CL6NX printer. Select a Safe Location Do not place the printer in a location subject to water or oil.
Page 14: Regulatory Approval
• Remove the certificate label (serial number seal) affixed to this product. Use of this product near microwave and/or other wireless LAN equipment, or where static electricity or radio interference is present, may shorten the communication distance, or even disable communication. CL4NX/CL6NX Operator Manual...
Page 15 Diese Einrichtung kann im Wohnbereich Funkstörungen verursachen. In diesem Fall kann vom Betreiber verlangt werden, angemessene Maßnahmen durchzuführen. Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen. Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert werden. CL4NX/CL6NX Operator Manual...
Page 16 Before You Start (Pb) (Hg) (Cd) (Cr6+) (PBB) (PBDE) ABS PC SJ/T 11364 GB/T 26572 GB/T 26572 2006 2 28 SJ/T11364 CL4NX/CL6NX Operator Manual...
Page 17: Parts Identification
SATO Corporation shall not be held responsible for any printer malfunctions caused by a virus spread via USB memory. Note The pictures in this manual show the CL4NX unless otherwise stated. CL4NX/CL6NX Operator Manual...
Page 18: Rear View
Be sure to perform a virus check for the USB Usage of the RS-232C interface can be memory before connecting it to the printer. SATO selected in the Interface > RS-232C > Corporation shall not be held responsible for any Interface menu.
Page 19: Internal View
Creates an image directly on the media or by using a ribbon. Highest print quality is achieved Head lock lever when regular maintenance is performed. Used to release the print head assembly. Platen roller (Consumables) Front cover CL4NX/CL6NX Operator Manual...
Page 20: Parts On The Operator Panel
Navigate the selection in the screen menu. The functions change depending on the screen. The functions of the buttons are indicated on the bottom of the screen. (For example, when in offline mode, left soft button: ONLINE; right soft button: FEED) CL4NX/CL6NX Operator Manual...
Page 21: Led Indicator
• If the printer enters sleep mode during a printer error status (LED lights red), the LED indicator will flash blue at intervals of two seconds. • By default, the printer goes into sleep mode after 60 minutes of inactivity. Refer to Section 4.4.5 System Menu to change the period before the printer enters sleep mode. CL4NX/CL6NX Operator Manual...
Page 22 1 Parts Identification This page is intentionally left blank. CL4NX/CL6NX Operator Manual...
Page 23: Installing The Printer
• A dusty location. • A location exposed to direct sunlight. • A location with a lot of electrical noise. • A location with a large fluctuation in power. • A location with an explosive atmosphere (flammable gas or vapor). CL4NX/CL6NX Operator Manual...
Page 24: Installation Space
2.2 Installation Space Make sure that there is sufficient space around the printer so that the top cover can be fully opened when operating or cleaning the printer, or replacing consumables. 2.2.1 Front View (CL4NX) Standard model 150 mm 271 mm 150 mm (3.3”)
Page 25: Side View (Cl4Nx/Cl6Nx)
2 Installing the Printer 2.2.3 Side View (CL4NX/CL6NX) Make sure that there is sufficient space on the rear side of the printer so that no stress is applied to the power cord or cables connected to the printer. Printer front view...
Page 26: Bottom View (Cl4Nx)
2 Installing the Printer 2.2.4 Bottom View (CL4NX) 60 mm (2.4”) 346.4 mm (13.6”) Rubber foot 19.7 mm (0.8”) Printer front view 18 mm 297.5 mm 15 mm (0.6”) 81.5 mm (0.7”) (11.7”) (3.2”) 120.4 mm 102 mm 100 mm (4.7”)
Page 27: Checking The Bundled Accessories
2 Installing the Printer 2.3 Checking the Bundled Accessories After unpacking the printer, make sure that you have all the bundled accessories: if there are any missing items, contact the SATO reseller where you purchased the printer. AC power cord* User documents (Quick guide, Warranty, etc.)
Page 28: Connecting The Interface Cable
Do not connect or disconnect the interface cables (or use a switch box) with power supplied to either the printer or computer. This may cause damage to the interface circuitry in the printer or computer and is not covered by warranty. CL4NX/CL6NX Operator Manual...
Page 29: Interface Settings
• If it does not communicate well, shift the Android device to the front, back, left and right, and then hold it up again. • For the operation of the NFC for the Android device, refer to the user manual for the Android device. CL4NX/CL6NX Operator Manual...
Page 30: Connecting The Power Cord
AC 100 - 240 V, 50 - 60 Hz. If your local voltage is not in the stated range, contact your SATO reseller or technical support center. *The shape of the power plug varies depending on the region in which it was purchased.
Page 31: Power On/Off The Printer
Start on AC under the System menu. 2.6.1 Power On the Printer Press the power button on the operator panel until the LED lights up in blue to power on the printer. Online shows on the screen. CL4NX/CL6NX Operator Manual...
Page 32: Power Off The Printer
Make sure that the printer is in offline mode before you power off. If Online shows on the screen, press the button to change to offline mode. Press the power button for more than two seconds to power off the printer. CL4NX/CL6NX Operator Manual...
Page 33: Starting Up The Printer (Startup Guide)
Startup Screen The startup screen shows when you first power on the printer. 2.7.2 Language Selection Select the display language. Select the language name using the buttons, then press the right soft button or button to confirm. CL4NX/CL6NX Operator Manual...
Page 34: Region Setting With Optional Rtc
Date Setting with Optional RTC Set the date. Select the current value using the buttons, and move the cursor using the buttons. When you have completed the date setting, press the right soft button or button to confirm. CL4NX/CL6NX Operator Manual...
Page 35: Time Setting With Optional Rtc
The options are as follows: • Use Ribbon: Print with a ribbon. • Direct Thermal: Print using direct thermal media. Select the print method using the buttons, then press the right soft button or button to confirm. CL4NX/CL6NX Operator Manual...
Page 36: Ribbon Setting
• None: Disable the media sensor. • Gap: Use the transmissive type sensor. • I-Mark: Use the reflective type sensor. Select the media sensor type using the buttons, then press the right soft button or button to confirm. CL4NX/CL6NX Operator Manual...
Page 37: Media Setting
You can check the setting method of the media through the video. Press the button to select video mode. Note (for CL4NX only) When you are using the linerless model, the video is shown immediately after the button is pressed.
Page 38: Confirmation Screen
Note • You can enable or disable the startup guide in Startup Guide under the Tools menu. • Even if you cancel the startup guide during play, the printer will save the settings you have changed. CL4NX/CL6NX Operator Manual...
Page 39: Loading The Ribbon And Media
If there is a mark on the media, the ink is coated on the outer side of the ribbon. The ink is coated on the inner side. (Face-in ribbon) The ink is coated on the outer side. (Face-out ribbon) CL4NX/CL6NX Operator Manual...
Page 40: Loading The Ribbon
3 Loading the Ribbon and Media 3.2 Loading the Ribbon Use genuine SATO media and ribbons for the printer, for optimum print quality. CAUTION • The print head and its surroundings are hot after printing. Be careful not to touch it, to avoid being burned.
Page 41 Push the head lock lever e towards the rear. Load the ribbon r onto the ribbon supply spindle t. While taking note of the wind direction, insert the ribbon all the way in. CL4NX/CL6NX Operator Manual...
Page 42 If the media is already loaded, press the print head down until the head lock lever is locked. If the media is not loaded, continue with Section 3.5 Loading Media. Close the top cover. CL4NX/CL6NX Operator Manual...
Page 43: Removing The Ribbon
3.3 Removing the Ribbon Press the tab q on the tip of the ribbon rewind spindle to pull it out. Pull to remove the used ribbon from the ribbon rewind spindle. Push the ribbon rewind spindle all the way in. CL4NX/CL6NX Operator Manual...
Page 44: Usable Media
(0.55”) I-mark journal paper/ I-mark label Gap label linerless label (CL4NX only) 3.4.1 Adjusting the Position of the Media Sensor When you use nonstandard media (for example, media with printing on the underside, or media with a special shape), the media sensor cannot sense the I-mark or Gap of the media correctly. In such a case, adjust the position of the media sensor to sense the I-mark or Gap correctly.
Page 45: Loading Media
3 Loading the Ribbon and Media 3.5 Loading Media Use genuine SATO media and ribbons for the printer, for optimum print quality. CAUTION • The print head and its surroundings are hot after printing. Be careful not to touch it, to avoid being burned.
Page 46 Pass the media below the media damper t and media sensor guide y while pushing the media to inside of the printer. Make sure that the end of the media extends out the front of the printer. CL4NX/CL6NX Operator Manual...
Page 47: Loading Fan-Fold Media
Load the media from the bottom of the printer. Note If a media jam frequently occurs with the media being loaded from the bottom of the printer, change the load location to the rear of the printer. CL4NX/CL6NX Operator Manual...
Page 48: Loading Media With The Optional Cutter
Refer to steps 1 through 6 of Section 3.5.1 Loading Media Roll to load the media. Press the tab q at the front of the printer to open the dispenser unit w. CL4NX/CL6NX Operator Manual...
Page 49: Loading Media With An Optional Dispenser And Liner Rewinder
This section describes the procedure to dispense the label and rewind the liner in the printer. Note The maximum diameter of the liner that can be rewound in the printer is 120 mm (4.72”). The routing path of the media is shown in the right picture. Label Liner CL4NX/CL6NX Operator Manual...
Page 50 Pass the liner r below the liner rewinder y, then attach it with the clip u. Rotate the liner rewinder y counterclockwise by hand, to wind the liner. Close the dispenser unit. Close the print head and top cover. CL4NX/CL6NX Operator Manual...
Page 51: Removing The Liner From The Rewinder
Pull the clip q away from the printer then pull to remove the liner w. Place the clip back to its original position. Note The rewinder can take up maximum a diameter of 120 mm (4.72”) of liner. CL4NX/CL6NX Operator Manual...
Page 52 3 Loading the Ribbon and Media This page is intentionally left blank. CL4NX/CL6NX Operator Manual...
Page 53: Operation And Configuration
After you complete or cancel the print job, you can show the settings mode. Feed the media. Cancel the print job. Show the adjustments mode Change to when the print job is paused. online mode. Show the settings mode when there are no print jobs. CL4NX/CL6NX Operator Manual...
Page 54: Status Icon
Network link is enabled and connected. NFC is enabled but not connected. NFC is enabled and connected. Not connected to the NTP time server. Wi-Fi is not connected. Wi-Fi is connected. Signal Level: 1 Wi-Fi is connected. Signal Level: 2 CL4NX/CL6NX Operator Manual...
Page 55 Wi-Fi Direct is connected or the printer is set to act as an access point. Signal Level: 4 Printer is connected to USB host. Waiting for external input/output signal. RFID mode is enabled (CL4NX only). Standard code is disabled (Non-standard code). • USB Memory Status Icon Description USB memory is connected.
Page 56 Defective print head is detected. Replace the print head. Incompatible print head is detected. Replace the print head. • Maintenance Status Icon Description Clean the print head or platen roller. Replace the print head. Replace the platen roller. Replace the cutter unit. CL4NX/CL6NX Operator Manual...
Page 57: Error Icon
Change to offline mode if allowed for the active error. Change to settings mode or guidance video. • Error Icon Icon Description Paper end is detected. Ribbon end is detected. CL4NX/CL6NX Operator Manual...
Page 58 • There is no free space in the USB memory. Calendar error is detected. • Writing/reading information to/from the RFID tag failed (CL4NX only). • With Non-RFID warning enabled and RFID tag loaded, the items received do not contain an RFID issue command (CL4NX only).
Page 59 Icon Description Printer error is detected. The temperature of the print head has exceeded the tolerance range. RFID module is defective (CL4NX only). Bluetooth module is defective. Paper jam is detected. (CL4NX only) NFC error is detected. NFC command error is detected.
Page 60: Guidance Video
Guide menu Media roll loading (Standard) Possible Possible Media roll loading (Cutter) Possible Possible Media roll loading (Linerless) (CL4NX only) Possible Possible Media roll loading (Dispenser) Possible Possible Media roll loading (Dispenser with rewinder) Possible Possible Fan-fold media loading (Standard)
Page 61 The printer enters offline mode. Press the button. The printer enters settings mode. Select Information using the buttons. Press the button. The item list shows. Select Help using the buttons. Press the button. The list of guidance videos shows. CL4NX/CL6NX Operator Manual...
Page 62 Indication panel shows again when one of the buttons is pressed. Stop the playback of the video and return to menu. Playback the video Playback or pause from the start. the video. Rewind the video. Fast-forward the video. CL4NX/CL6NX Operator Manual...
Page 63: Adjusting The Print Settings During Printing
Adjustments menu will be applied only to the data already analyzed at that time. The settings specified by command will be applied to the rest of the data. CL4NX/CL6NX Operator Manual...
Page 64: Canceling The Print Job
Press the button to change the printer to offline mode. Press the left soft button. A message shows, confirming that you want to cancel the print job. Press the right soft button. The print job will be canceled. CL4NX/CL6NX Operator Manual...
Page 65: Settings Mode
Changing to Settings Mode The settings mode can be shown when no print jobs remain in the printer. Change the printer to settings mode according to the following procedure: Press the button in online mode. The printer enters offline mode. CL4NX/CL6NX Operator Manual...
Page 66: Log In To/Log Out Of The Settings Mode
Password is required to enter the settings mode again. Note With password enabled, if no button is pressed for about ten minutes after login, the login session will end automatically. Password is required to enter the settings mode again. CL4NX/CL6NX Operator Manual...
Page 67: Item Selection
Press the button to show the next layer. buttons. Similarly, select an item using the Press the button to return to the previous screen. There are more items in the next layer. Returns to the previous screen. CL4NX/CL6NX Operator Manual...
Page 68: Setting Value Input Or Selection
Select the character for input return to the item list. using the arrow buttons. The selected character will be Enter the selected character highlighted in the selection into the text box. area. CL4NX/CL6NX Operator Manual...
Page 69 Save the selection from the list and return to the item list. Cancel the selection from the Select an item using the list and return to the item list. buttons. The selected item will be highlighted in the selection area. CL4NX/CL6NX Operator Manual...
Page 70 Cancel the IP address you Select the digit for input enter in the text box and return to the item list. using the buttons. Select the number to input using the buttons. CL4NX/CL6NX Operator Manual...
Page 71: Settings Menu Tree Structure
Click on the items in blue to link directly to the details of the selected items. Shortcut Shortcuts to frequently used settings Adjustments Speed Darkness Range Darkness Auto-mode Print Mode Backfeed Ribbon Sensor Type Head Check Help CL4NX/CL6NX Operator Manual...
Page 72 Head Check Mode Every Page Check Media Size Adjustments Offset Pitch Darkness Adjust Start Online Feed After Error Feed At Power On Finisher Feed Paper End Head Base Position Prioritize Reprint Print End Position Label Near End CL4NX/CL6NX Operator Manual...
Page 73 IP Address Netmask Gateway IPv6 Mode DHCP/Renew Lease IP Address Prefix Length Gateway Proxy Enabled Server Exclude Wi-Fi Button (PBC) Protected Setup Wi-Fi Direct Device Name Connect Start Group Remove Group Disconnect SSID IP Address Passphrase SSID CL4NX/CL6NX Operator Manual...
Page 74 Verify Server Cert. Private Key P/W PAC Auto Provisioning PAC P/W Interface Services Ports Port1 Port2 Port3 Flow Control Multiple connections Legacy Status for Port 9100 Enable Error Time Server IP Enable DNS Lookup Enable FTP Timeout CL4NX/CL6NX Operator Manual...
Page 75 Authentication Passphrase Privacy Protocol Privacy Passphrase Traps Enable SNMP Version IP Version Destinations Destination 1 Destination 2 Destination 3 Community User Engine ID Security Authentication Protocol Authentication Passphrase Privacy Protocol Privacy Passphrase Advanced Additional Announce- Periodic ment CL4NX/CL6NX Operator Manual...
Page 76 I/F Enable Ignore CR/LF Ignore CAN/DLE External I/O Enable Signals EXT 9PIN EXT Mode Inputs Start Print Reprint Outputs Paper End Ribbon End Machine Error Print Done Qty/Offline Ribbon Near End Dispenser Label Near End EXT I/O Re-print CL4NX/CL6NX Operator Manual...
Page 77 Pre-Encoded Tag Assign Prefix MCS Prefix Digit Input Prefix Non-RFID Warning Log RFID Data Data To Record Output Error Mode Pulse Length Counters Lifetime Count Success Count Failure Count Total User Count Success Count Failure Count Total CL4NX/CL6NX Operator Manual...
Page 78 New Font Encoding c20 Proportional Pitch Zero Slash Format Save STCL Command Head Control Code 1st Byte Code 2nd Byte Code 3rd Byte Code Font Settings Zero Slash € Code Page Half-width Symbol Rotation Ignore Paper Size Command CL4NX/CL6NX Operator Manual...
Page 79 Factory Offset Speed Sensor Type Format Attribute Pause Mode 1 Byte Codepage SDPL Measure Unit Scalable Font Bold Style Italic SEPL Home Reference Horz. Offset Vert. Offset Memory Device Sim. 300 DPI Head Enable Start Application Label Rotation CL4NX/CL6NX Operator Manual...
Page 80 Cutter Count Change Platen Change Platen Platen Interval Platen Count Sound Error Sound Energy Saving Sleep Timeout LCD Brightness Show Total Count Password Password Enable Install Security NFC Security Change Password admin manager level1 rfid Start on AC CL4NX/CL6NX Operator Manual...
Page 81 Hex Dump Mode Buffer Dump Log Files Copy Remove Print Select Data Reset Data & Settings Settings Profiles Delete Load Save Start with Service Factory Certificates HTTPS Wi-Fi Root CA Wi-Fi Client Wi-Fi Private Key EAP-FAST PAC File CL4NX/CL6NX Operator Manual...
Page 82 4 Operation and Configuration Tools Submenus Barcode Checker Test Reader Name Reading Test Settings Mode Start Position VOID Print Retry Count Host Notification Logs Copy Remove Clone Startup Guide CL4NX/CL6NX Operator Manual...
Page 83 4 Operation and Configuration Information Submenus Help Install Paper Roll Standard Cutter Linerless (CL4NX only) Dispenser Dispenser with Rewinder Fanfold Standard Cutter Install Ribbon Replace Paper Roll Standard Cutter Linerless (CL4NX only) Dispenser Dispenser with Rewinder Fanfold Standard Cutter Replace Ribbon...
Page 84 4 Operation and Configuration Information Submenus LAN MAC Wi-Fi MAC Wi-Fi Region Wi-Fi Status Wi-Fi Direct SSID Role Device Address IP Address Passphrase Wi-Fi Versions CL4NX/CL6NX Operator Manual...
Page 85: Details Of The Settings Menu Screen
Ribbon Set whether to print using a ribbon or direct thermal media. Sensor Type Set the media sensor type. Head Check Check if there is a broken element of the print head. Help Shows the guidance video. CL4NX/CL6NX Operator Manual...
Page 86: Printing Menu
Print Mode menu. Darkness Range Set the range of the print darkness. Darkness Set the print darkness. Imaging Set the print reference position in the vertical and horizontal directions. Advanced Set the sensor operation and print motion. CL4NX/CL6NX Operator Manual...
Page 87: Label Length
• 305 dpi: 1 to 1984 dots if Head Base Position is Left-justify • 203 dpi: 1 to 1340 dots • 305 dpi: 1 to 2010 dots Note Set the label size to a value that includes the liner. CL4NX/CL6NX Operator Manual...
Page 88: Auto Measure
Shows only if you have selected Use Ribbon in the Ribbon menu. The options are as follows: • Enabled: Show the warning icon. • Disabled: Do not show the warning icon. Note The warning icon shows in the status bar on the upper part of the screen. CL4NX/CL6NX Operator Manual...
Page 89: Sensor Type
If you have selected Tear-Off, Dispenser or Cut & Print in Print Mode, only Gap and I-Mark will be available in the Sensor Type menu. If you have selected Linerless in Print Mode (CL4NX only), only None and I-Mark will be available in the Sensor Type menu.
Page 90 Operate in cutter mode if you have installed the optional cutter unit. Operate in dispenser mode if you have installed the optional dispenser unit. Operate in linerless mode if you have installed the optional linerless cutter kit (CL4NX only). CL4NX/CL6NX Operator Manual...
Page 91: Print Mode
You can specify this option only if you have installed the dispenser unit. • Linerless (CL4NX only): Cut each label while printing the specified number of labels. You can specify this option only if you have installed the linerless cutter kit.
Page 92: Eject Cut
Backfeed Printing > Backfeed Backfeed is applicable only when the print mode is set to tear-off mode, cutter mode, cut & print mode, dispenser mode or linerless mode (CL4NX only). The options are as follows: • None: Do not backfeed.
Page 93 Adjust the print position in the vertical (feed) direction. Horizontal Adjust the print position in the horizontal direction. Label Liner Offset of vertical base reference point Print reference position Base reference Offset of horizontal point after offset base reference point CL4NX/CL6NX Operator Manual...
Page 94 Set the offset value '+' from the print reference position to move to the left side and value '-' to move to the right side of the printer (when facing the front of the printer). The setting range is from -792 to +792 dots. CL4NX/CL6NX Operator Manual...
Page 95 Enable or disable the warning when the media is about to run out. *This feature is supported on printers from serial number 6B~ and above. Although this setting shows on printers with serial number 6A~ or below, it is not supported. CL4NX/CL6NX Operator Manual...
Page 96 The setting items are as follows: Auto-calibration Automatically adjust the sensor level. *Does not show if you have installed the optional linerless cutter kit (CL4NX only). GAP Levels Manually set the Gap sensor level. GAP Slice Level Manually set the Gap sensor slice level.
Page 97 • Low (with only liner) ≤ 0.5 (V) • High (media attached with liner) - Low ≥ 1.0 (V) 11. If both “High” and “Low” levels comply with the standard value, press the right soft button to confirm the value. CL4NX/CL6NX Operator Manual...
Page 98 Slice level value. Set the Slice level to the level calculated in step 1. 4. Press the right soft button to confirm the value. Note If you set the Slice level to 0.0 (V), the printer sets the slice level automatically. CL4NX/CL6NX Operator Manual...
Page 99 • Low (without I-mark) ≤ 0.5 (V) • High (with I-mark) - Low ≥ 1.0 (V) 10. If both “High” and “Low” levels comply with the standard value, press the right soft button to confirm the value. CL4NX/CL6NX Operator Manual...
Page 100 • After Batch: The head check occurs before starting to print and when printing is stopped. If backfeed is applicable, the head check occurs before starting to print, when stopping to print and during the backfeed. • Every Page: Perform the head check for each specified number of media. CL4NX/CL6NX Operator Manual...
Page 101 The setting items are as follows: Offset Adjusts the backfeed/stop position for Tear-off/ Cut/Dispense operation. Pitch Adjusts the leading edge of media position thus effects the vertical print position placement. Darkness Adjust Fine tune the print darkness. CL4NX/CL6NX Operator Manual...
Page 102 • 305 dpi: -45 to 0 to 45 dots • 609 dpi: -90 to 0 to 90 dots <CL6NX> • 203 dpi: -30 to 0 to 30 dots • 305 dpi: -45 to 0 to 45 dots CL4NX/CL6NX Operator Manual...
Page 103 • Disabled: Do not feed the media when the printer is powered on. However, if Feed After Error is set to Enabled, the printer feeds the media when it is powered on and changes to online mode. CL4NX/CL6NX Operator Manual...
Page 104: Paper End
Section 7.7.1 Hardware for details. Note The message prompting to restart the printer will appear on the online/ offline screen if you have made any changes. In such a case, reboot the printer to make the setting effective. CL4NX/CL6NX Operator Manual...
Page 105 <CL4NX> • 203 dpi: 0 to 20000 dots • 305 dpi: 0 to 18000 dots • 609 dpi: 0 to 9600 dots <CL6NX> • 203 dpi: 0 to 20000 dots • 305 dpi: 0 to 18000 dots CL4NX/CL6NX Operator Manual...
Page 106 • The warning icon shows in the status bar on the upper part of the screen. CL4NX/CL6NX Operator Manual...
Page 107: Interface Menu
To use LAN and wireless LAN for the interface between the host and the printer. The setting items are as follows: Settings Set the LAN, wireless LAN or select the interface. Services Set the TCP/IP port number, NTP, LPD, FTP or SNMP. Advanced Set the advanced function for the interface. CL4NX/CL6NX Operator Manual...
Page 108 Interface > Network > Settings> LAN Set the IPv4, IPv6 or proxy for the LAN. The setting items are as follows: IPv4 Set the IPv4 for the LAN. IPv6 Set the IPv6 for the LAN. Proxy Set the proxy for the LAN. CL4NX/CL6NX Operator Manual...
Page 109 After doing the settings, press the right soft button to enable the new settings. Press the left soft button to cancel the new settings and return to the previous settings. Note You cannot change IP Address, Netmask, Gateway or DNS if Mode is DHCP. CL4NX/CL6NX Operator Manual...
Page 110 128.000.000.000 to 255.255.255.254 Gateway Interface > Network > Settings > LAN > IPv4 > Gateway If you have selected Static in the Mode menu, set the default gateway address. The setting range is as follows: 000.000.000.000 to 255.255.255.255 CL4NX/CL6NX Operator Manual...
Page 111 If you have selected Static in the Mode menu, set and check DNS server addresses. The setting range is as follows: 000.000.000.000 to 255.255.255.255 Note You can register up to three IP addresses for the DNS server. Use a comma to delimit different IP addresses. CL4NX/CL6NX Operator Manual...
Page 112 After doing the settings, press the right soft button to enable the new settings. Press the left soft button to cancel the new settings and return to the previous settings. Note You cannot change IP Address, Prefix Length, Gateway or DNS if Mode is anything other than Static. CL4NX/CL6NX Operator Manual...
Page 113 The setting range is from 1 to 128. Gateway Interface > Network > Settings > LAN > IPv6 > Gateway If you have selected Static in the Mode menu, set the default gateway address. The setting range is as follows: 0:0:0:0:0:0:0:0 to ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff CL4NX/CL6NX Operator Manual...
Page 114 Server Interface > Network > Settings > LAN > Proxy > Server Set the name or IP address of the proxy server. Note Server should be set with a valid name or IP address and port number. CL4NX/CL6NX Operator Manual...
Page 115 4 Operation and Configuration Exclude Interface > Network > Settings > LAN > Proxy > Exclude Set names, IP addresses or domains for the proxy to exclude. Note Exclude must contain at least 127.0.0.1 and localhost. CL4NX/CL6NX Operator Manual...
Page 116 After doing the settings, press the right soft button to enable the new settings. Press the left soft button to cancel the new settings and return to the previous settings. Note When Wi-Fi Direct is active, IPv6 and Wi-Fi Protected Setup are not shown on the screen. CL4NX/CL6NX Operator Manual...
Page 117 When Wi-Fi Direct is active, Mode, DHCP and DNS are not shown. In addition, you cannot change IP Address, Netmask or Gateway if Mode is DHCP or Wi-Fi Direct is active. DNS cannot be changed if Mode is DHCP. CL4NX/CL6NX Operator Manual...
Page 118 128.000.000.000 to 255.255.255.254 Gateway Interface > Network > Settings > Wi-Fi > IPv4 > Gateway If you have selected Static in the Mode menu, set the default gateway address. The setting range is as follows: 000.000.000.000 to 255.255.255.255 CL4NX/CL6NX Operator Manual...
Page 119 If you have selected Static in the Mode menu, set and check DNS server addresses. The setting range is as follows: 000.000.000.000 to 255.255.255.255 Note You can register up to three IP addresses for the DNS server. Use a comma to delimit different IP addresses. CL4NX/CL6NX Operator Manual...
Page 120 Press the left soft button to cancel the new settings and return to the previous settings. Note When Wi-Fi Direct is active, this IPv6 screen is not shown. In addition, you cannot change IP Address, Prefix Length, Gateway or DNS if Mode is anything other than Static. CL4NX/CL6NX Operator Manual...
Page 121 The setting range is from 1 to 128. Gateway Interface > Network > Settings > Wi-Fi > IPv6 > Gateway If you have selected Static in the Mode menu, set the default gateway address. The setting range is as follows: 0:0:0:0:0:0:0:0 to ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff CL4NX/CL6NX Operator Manual...
Page 122 Server Interface > Network > Settings > Wi-Fi > Proxy > Server Set the name or IP address of the proxy server. Note Server should be set with a valid name or IP address and port number. CL4NX/CL6NX Operator Manual...
Page 123 2. When Scanning… shows on the screen, press the WPS button on the access point of the wireless LAN device. 3. When the connection to the access point is established, Successfully configured. shows on the screen. CL4NX/CL6NX Operator Manual...
Page 124 2. When Scanning… shows on the screen, set the PIN code shown on the screen to the access point of the wireless LAN or computer. 3. When the connection to the access point is established, Successfully configured. shows on the screen. CL4NX/CL6NX Operator Manual...
Page 125 After setting up a start group, the printer will be set to GO (Group Owner) and will wait for a connection request from another device. If the printer is powered off during a persistent group connection, the group will be started automatically after the printer is powered on. CL4NX/CL6NX Operator Manual...
Page 126 Shows if you have selected Infrastructure in the Mode menu. The options are as follows: • Enabled • Disabled Mode Interface > Network > Settings > Wi-Fi > Mode Set the communication method of the wireless LAN. The options are as follows: • Infrastructure • Ad-hoc CL4NX/CL6NX Operator Manual...
Page 127 Key #1 - Key #4 Set the WEP key1 - key4. Authentication Interface > Network > Settings > Wi-Fi > WEP Conf. > Authentication Set the WEP authentication method. The options are as follows: • Open System • Shared Key CL4NX/CL6NX Operator Manual...
Page 128 Set the PSK shared key. *Shows only if you have selected Personal (PSK) in the WPA Authentication menu. EAP Conf. Set the functions for EAP. *Shows only if you have selected items other than Personal (PSK) in the WPA Authentication menu. CL4NX/CL6NX Operator Manual...
Page 129 Interface > Network > Settings > Wi-Fi > WPA Conf. > PSK Set the PSK shared key. Shows only if you have selected Personal (PSK) in the WPA Authentication menu. You can enter alphabetic, numeric and symbolic characters in the range of 8-63 ASCII or 64 hexadecimal digits. CL4NX/CL6NX Operator Manual...
Page 130: Eap Mode
Interface > Network > Settings > Wi-Fi > WPA Conf. > EAP Conf. > EAP Mode Set the EAP Mode (authentication mode). The options are as follows: • FAST • LEAP • PEAP • TLS • TTLS CL4NX/CL6NX Operator Manual...
Page 131 Interface > Network > Settings > Wi-Fi > EAP Conf. > Password Interface > Network > Settings > Wi-Fi > WPA Conf. > EAP Conf. > Password Set the password. You can enter alphabetic, numeric and symbolic characters in the range of 0 to 32 characters. CL4NX/CL6NX Operator Manual...
Page 132 Set the Private Key password. Shows only if you have selected TLS in either the EAP Mode menu or Inner Method menu. You can enter alphabetic, numeric and symbolic characters in the range of 0 to 64 characters. CL4NX/CL6NX Operator Manual...
Page 133 Shows only if you have installed the optional wireless LAN. Note The message prompting to restart the printer will appear on the online/ offline screen if you have made any changes. In such a case, reboot the printer to make the setting effective. CL4NX/CL6NX Operator Manual...
Page 134 Flow Control menu. Port1 Interface > Network > Services > Ports > Port1 Set the port number. The setting range is from 1 to 65535. Each port (1, 2 and 3) must be set to different values. CL4NX/CL6NX Operator Manual...
Page 135 Legacy Status for Port 9100. Flow Control Interface > Network > Services > Ports > Flow Control Set the communication protocol. The options are as follows: • Status4 • Status4 ENQ • Status3 • Status5 • None CL4NX/CL6NX Operator Manual...
Page 136 CAUTION When you have selected Enabled, be sure to use one port connection for Status3, Status4, and Status5. Operation using two port connections for Status4 is not guaranteed. CL4NX/CL6NX Operator Manual...
Page 137 Status Reply 00 00 00 20 00 00 00 1C Status4 36 bytes Status5 Disabled ACK/NAK Reply No Reply Status Reply Status5 22 bytes Enabled ACK/NAK Reply No Reply Status Reply 00 00 00 16 Status5 26 bytes CL4NX/CL6NX Operator Manual...
Page 138 Interface > Network > Services > NTP > Error Set to show the NTP error message if detected. The options are as follows: • Enabled: Shows the error message. • Disabled: Do not show the error message. CL4NX/CL6NX Operator Manual...
Page 139 DNS Lookup Interface > Network > Services > LPD > DNS Lookup Enable or disable the DNS Lookup function. The options are as follows: • Enabled: Enable the DNS Lookup function. • Disabled: Disable the DNS Lookup function. CL4NX/CL6NX Operator Manual...
Page 140 Specify the maximum number of seconds that the printer's FTP server will allow clients to stay connected without receiving any data on either the control or data connection. The setting range is from 10 to 3600 seconds. CL4NX/CL6NX Operator Manual...
Page 141 You can enter alphabetic, numeric and symbolic characters in the range of 0 to 255 characters. sysName Interface > Network > Services > SNMP > sysName Set the name information. You can enter alphabetic, numeric and symbolic characters in the range of 0 to 255 characters. CL4NX/CL6NX Operator Manual...
Page 142 Interface > Network > Services > SNMP > Agent > Enable Enable or disable the functions for Agent. The options are as follows: • Enabled: Enable the functions for Agent. • Disabled: Disable the functions for Agent. CL4NX/CL6NX Operator Manual...
Page 143 User Security menu. SNMP Version Interface > Network > Services > SNMP > Agent > Read-Only > SNMP Version Set the SNMP version. The options are as follows: • 1 • 1 • 3 • Disabled CL4NX/CL6NX Operator Manual...
Page 144 Interface > Network > Services > SNMP > Agent > Read-Only > Authentication Protocol Set the authentication protocol. Shows only if you have selected Authentication or Privacy in the User Security menu. The options are as follows: • MD5 • SHA CL4NX/CL6NX Operator Manual...
Page 145 Privacy Passphrase Set the privacy passphrase. Shows only if you have selected Privacy in the User Security menu. You can enter alphabetic, numeric and symbolic characters in the range of 8 to 32 characters. Initial setting: mypassword CL4NX/CL6NX Operator Manual...
Page 146 User Security menu. SNMP Version Interface > Network > Services > SNMP > Agent > Read-Write > SNMP Version Set the SNMP version. The options are as follows: • 1 • 1 • 3 • Disabled CL4NX/CL6NX Operator Manual...
Page 147 Interface > Network > Services > SNMP > Agent > Read-Write > Authentication Protocol Set the authentication protocol. Shows only if you have selected Authentication or Privacy in the User Security menu. The options are as follows: • MD5 • SHA CL4NX/CL6NX Operator Manual...
Page 148 Privacy Passphrase Set the privacy passphrase. Shows only if you have selected Privacy in the User Security menu. You can enter alphabetic, numeric and symbolic characters in the range of 8 to 32 characters. Initial setting: mypassword CL4NX/CL6NX Operator Manual...
Page 149 Authentication or Privacy in the Security menu. Privacy Protocol Set the privacy protocol. *Shows only if you have selected Privacy in the Security menu. Privacy Set the privacy passphrase. Passphrase *Shows only if you have selected Privacy in the Security menu. CL4NX/CL6NX Operator Manual...
Page 150 • 4: Set the IP version to IPv4. • 6: Set the IP version to IPv6. Destinations Interface > Network > Services > SNMP > Traps > Destinations Set the number of trap destinations. The setting range is from 1 to 3. CL4NX/CL6NX Operator Manual...
Page 151 Set the Traps community name. Shows only if you have selected 1 or 2c in the SNMP Version menu. You can enter alphabetic, numeric and symbolic characters in the range of 1 to 32 characters. Initial setting: trapcom CL4NX/CL6NX Operator Manual...
Page 152 Interface > Network > Services > SNMP > Traps > Authentication Protocol Set the authentication protocol. Shows only if you have selected Authentication or Privacy in the Security menu. The options are as follows: • MD5 • SHA CL4NX/CL6NX Operator Manual...
Page 153 Interface > Network > Services > SNMP > Traps > Privacy Passphrase Set the privacy passphrase. Shows only if you have selected Privacy in the Security menu. You can enter alphabetic, numeric and symbolic characters in the range of 8 to 32 characters. Initial setting: mypassword CL4NX/CL6NX Operator Manual...
Page 154 1 second after the link up/DHCP assignment. Periodic Interface > Network > Advanced > ARP Announcement > Periodic Set the interval of the ARP announcement in the range of 0 to 600 seconds. Initial setting: 0 CL4NX/CL6NX Operator Manual...
Page 155 Enable or disable the BCC check function. Shows only if you have selected Status5 in the Flow Control menu. The options are as follows: • Enabled: Enable the BCC check function. • Disabled: Disable the BCC check function. CL4NX/CL6NX Operator Manual...
Page 156 Set the baud rate (bps). Available to change only if you have selected RS-232C in the Interface menu. The options are as follows: • 2400 • 4800 • 9600 • 19200 • 38400 • 57600 • 115200 CL4NX/CL6NX Operator Manual...
Page 157 • 7-N-2 • 7-O-2 • 7-E-2 Parameter Configurations List Parameter Data length (bit) Parity Stop bit (bit) 8-N-1 NONE 8-O-1 8-E-1 EVEN 8-N-2 NONE 8-O-2 8-E-2 EVEN 7-N-1 NONE 7-O-1 7-E-1 EVEN 7-N-2 NONE 7-O-2 7-E-2 EVEN CL4NX/CL6NX Operator Manual...
Page 158 • Disabled: Disable the BCC check function. Interface > USB Set the USB connection. The setting items are as follows: Flow Control Set the communication protocol. Set the BCC check function. *Shows only if you have selected Status5 in the Flow Control menu. CL4NX/CL6NX Operator Manual...
Page 159 Set the authentication level. Set the ISI communication parameter. Set the ISW communication parameter. Set the PSI communication parameter. Set the PSW communication parameter. CRC Mode Set the CRC check function. Flow Control Set the communication protocol. CL4NX/CL6NX Operator Manual...
Page 160: Pin Code
• Level 2-2: PIN code authentication, service level, encryption • Level 3: PIN code authentication, link level, no encryption • Level 4: Secure Simple Pairing compatible, service level, encryption (Can be communicated with devices that are not compatible with Secure Simple Pairing) CL4NX/CL6NX Operator Manual...
Page 161 Set the PSW communication parameter. The setting range is from 17 to 4096. The setting range varies depending on the PSI communication parameter setting value. Set to a value that is less than the PSI communication parameter setting value. CL4NX/CL6NX Operator Manual...
Page 162 This feature is supported on printers from serial number 6B~ and above. I/F Enable Interface > NFC > I/F Enable Enable or disable the NFC interface. The options are as follows: • Enabled: Enable the NFC interface. • Disabled: Disable the NFC interface. CL4NX/CL6NX Operator Manual...
Page 163 The setting items are as follows: Enable Enable or disable the external signal interface. Signals Set the external signal. *Shows only if you have selected Enabled in the Enable menu. EXT I/O Re-print Set the reprint function that uses the external terminal. CL4NX/CL6NX Operator Manual...
Page 164 The options are as follows: • MODE1: The output signal becomes “Active” only when there is data in print buffer and printer is ONLINE. • MODE2: The output signal becomes “Active” when printer is ONLINE regardless of print data in buffer. CL4NX/CL6NX Operator Manual...
Page 165 The print end signal (PREND) is Low before label printing, becomes High from the start to the end of print, and becomes Low again after print completion. *Refer to Section 7.8.7 External Signal Interface (EXT) for the Timing Chart of the EXT Output Signal. CL4NX/CL6NX Operator Manual...
Page 166 • PIN 7: Set the Signal Reprint to pin 7. Note You cannot set any inputs using the same pin number. If you attempt to set the same number, the settings will show in red and you cannot save the settings. CL4NX/CL6NX Operator Manual...
Page 167 Dispenser Set the output pin No. of the Signal Dispenser. *To use this signal, connect the dispenser unit or linerless cutter kit (CL4NX only). Label Near End Set the output pin No. of the Signal Label Near End. *This feature is supported on printers from serial number 6B~ and above.
Page 168 EXT I/O Re-print Interface > External I/O > EXT I/O Re-print Set the reprint function for use with the external terminal. The options are as follows: • Enabled: Enable the reprint function. • Disabled: Disable the reprint function. CL4NX/CL6NX Operator Manual...
Page 169 4 Operation and Configuration RFID (CL4NX only) Interface > RFID Perform the RFID settings. *Shows only for the RFID model. The setting items are as follows: Antenna Pitch Set the antenna pitch. Write Power Set radio power level used to write information to RFID tag.
Page 170 Interface > RFID > Tag Offset Set distance to print on label BEFORE pausing to encode RFID according to the Inlay Configuration Guide. This setting will be used when labels are not compatible with the CL4NX’s antenna positions. For details, access the following URL: http://www.satoworldwide.com/rfid/ The setting range is from 0 to 240 mm.
Page 171 However, if you have set the Retries to 0, the RFID error screen shows and printing continues. • Release: Deletes the current print job, allowing the printer to move on to the next print job. If the RFID error occurs continuously and reaches the maximum number of Retries, printing stops. CL4NX/CL6NX Operator Manual...
Page 172 Set the error print for the RFID tag error. • Enabled: Enable the RFID error print function. • Disabled: Disable the RFID error print function. For details on the RFID error print, refer to Section 7.5.1 Printing RFID Errors. CL4NX/CL6NX Operator Manual...
Page 173 Enable or disable the Multi vendor Chip-based Serialization. The options are as follows: • Enabled: Enable the Multi vendor Chip-based Serialization. • Disabled: Disable the Multi vendor Chip-based Serialization. Note Multi vendor Chip-based Serialization: use TID as base for SGTIN serial number. CL4NX/CL6NX Operator Manual...
Page 174 • Auto: Set to the manufacturer prefix selected in Chip Manufacturer. • Manual: Set to the prefix determined by the MCS Prefix Digit and Input Prefix. Note Does not show if Chip Manufacturer is NXP and Pre-Encoded Tag is enabled. CL4NX/CL6NX Operator Manual...
Page 175 The setting range is from 0 to 7. Note • Does not show if Chip Manufacturer is NXP and Pre-Encoded Tag is enabled. • The setting range varies depending on the setting value in MCS Prefix Digit. CL4NX/CL6NX Operator Manual...
Page 176 Set the data to record the log when Log RFID Data is enabled. The options are as follows: • EPC and TID: Store the EPC and TID data. • EPC: Store the EPC data. • TID: Store the TID data. * Shows only if the module is UHF. CL4NX/CL6NX Operator Manual...
Page 177 Shows the RFID counter. The display items are as follows: Lifetime Shows the number of encoding successes, failures, and total attempts. User Shows the number of encoding successes, failures, and total attempts after the RFID counter is cleared. CL4NX/CL6NX Operator Manual...
Page 178 RFID tag after the RFID counter is cleared. This is the total number including Count Success and Count Failure. Note You can reset the counter using the right soft button (CLEAR) when the counter is 1 or higher. CL4NX/CL6NX Operator Manual...
Page 179: Applications Menu
Set the SZPL printer command. SIPL Set the SIPL printer command. Set the STCL printer command. STCL SDPL Set the printer command. SDPL SEPL Set the SEPL printer command. Set the functions for AEP (Application Enabled Printing). CL4NX/CL6NX Operator Manual...
Page 180 Protocol setting will be changed to SBPL. SBPL Applications > SBPL SBPL (Sato Barcode Printer Language) is the common command that controls SATO barcode label printers. To use SBPL as a printer command, set the following items: Show Error Enable or disable the command error indication.
Page 181 Select the layout for printing the label. • Portrait: Use a portrait layout. (No rotation) • Landscape: Use a landscape layout. (90-degree rotation) • Inv. Portrait: Use an inverse portrait layout. (180-degree rotation) • Inv. Landscape: Use an inverse landscape layout. (270-degree rotation) CL4NX/CL6NX Operator Manual...
Page 182 Set the kanji code to be used. The setting items are as follows: Kanji Set Set the kanji code to be used. Character Code Set the character code to be used. Kanji Style Set the font to be used. CL4NX/CL6NX Operator Manual...
Page 183: Character Code
When set to BIG5 • BIG5 When set to KSC5601 • KSC5601 Kanji Style Applications > SBPL > Font Settings > Kanji > Kanji Style Set the font to be used. The options are as follows: • Mincho • Gothic CL4NX/CL6NX Operator Manual...
Page 184 Select the code page to be used from the list. € Applications > SBPL > Font Settings > € Set the European currency symbol to a hex code. The setting range is from 00 to ff (hexadecimal). CL4NX/CL6NX Operator Manual...
Page 185 • Enabled: Enable the M-8400 printer compatibility function. • Disabled: Disable the M-8400 printer compatibility function. Note • Contact your SATO sales representative for more information about the M-8400 printer compatibility function. • If M-8400 Compatibility is set to Enabled, CODE128(C) Zero Fill is automatically enabled and the setting item does not show.
Page 186 Set how to process the character code specified in Recall font & logo command (ESC+RF). The options are as follows: • Enabled: Character codes are processed in little-endian format. • Disabled: Character codes are processed in big-endian format. CL4NX/CL6NX Operator Manual...
Page 187 Set the date format. Label Applications > SZPL > Label Set the print position. The setting items are as follows: Shift Set the shift offset position of the label. Set the top offset position of the label. CL4NX/CL6NX Operator Manual...
Page 188 Set the top offset position of the label. The setting range is from -120 to 0 to 120 dots. Caret Applications > SZPL > Caret Set the caret (^) code. The setting range is from 0 to 255. CL4NX/CL6NX Operator Manual...
Page 189 • DD/MM/YY (12-hour clock) SIPL Applications > SIPL To use SIPL as a printer command, set the following items: Font Settings Set the font. Format Save Set whether to save the user format data registered at printing in the printer. CL4NX/CL6NX Operator Manual...
Page 190 Applications > SIPL > Font Settings > New Font Encoding Enable or disable new font encoding. The options are as follows: • Enabled: Enable new font encoding. • Disabled: Disable new font encoding. Note Contact your SATO sales representative for more information about the new font. CL4NX/CL6NX Operator Manual...
Page 191 To use STCL as a printer command, set the following items: Command Head Set the command head. Font Settings Set the font. Rotation Set the page orientation for label printing. Ignore Paper Size Set whether to ignore a paper size command in Command the print data. CL4NX/CL6NX Operator Manual...
Page 192 Applications > STCL > Command Head > 2nd Byte Code Set the second byte code. You can change the code only if you have selected Custom in the Control Code menu. The setting range is from 0 to 255. CL4NX/CL6NX Operator Manual...
Page 193 • Enabled: Print zero with a slash. • Disabled: Print zero without a slash. € Applications > STCL > Font Settings > € Set the European currency symbol to a hex code. The setting range is from 00 to ff (hexadecimal). CL4NX/CL6NX Operator Manual...
Page 194 Set whether to ignore a paper size command in the print data. The options are as follows: • Enabled: Ignore a paper size command in the print data. • Disabled: Do not ignore a paper size command in the print data. CL4NX/CL6NX Operator Manual...
Page 195 Applications > SDPL > Control Code Set the control code. The setting items are as follows: Code Type Set the type of the control code. Set the SOH code. Set the STX code. Set the CR code. CNTBY Set the CNTBY code. CL4NX/CL6NX Operator Manual...
Page 196 Applications > SDPL > Control Code > CR Set the CR code. You can change the code only if you have selected Custom in the Code Type menu. The setting range is from 00 to ff (hexadecimal). CL4NX/CL6NX Operator Manual...
Page 197: Compatible Mode
Set the compatible mode for SDPL. The setting items are as follows: Enable or disable TrueType font compatible mode. Graphics Set whether to allow the registration of graphic data even if a line feed code is omitted. CL4NX/CL6NX Operator Manual...
Page 198 Set the Right-to-Left printing function. The options are as follows: • Disabled: All texts are printed from left to right. • Auto: When an Arabic font is detected, the Arabic text is printed from right to left. CL4NX/CL6NX Operator Manual...
Page 199 Set whether to prioritize the settings through the printer or through commands for the format attribute setting. The options are as follows: • Commands: Prioritize the settings through commands. • Settings: Prioritize the settings through the printer. CL4NX/CL6NX Operator Manual...
Page 200 Set whether to prioritize the settings through the printer or through commands for the scalable font style settings. The options are as follows: • Commands: Prioritize the settings through commands. • Settings: Prioritize the settings through the printer. CL4NX/CL6NX Operator Manual...
Page 201 Applications > SDPL > SDPL Measure Unit Set the measurement unit. You can change this setting only if you have selected Settings in the Prioritize > SDPL Measure Unit menu. The options are as follows: • Inch • Millimeter CL4NX/CL6NX Operator Manual...
Page 202 • Disabled: Do not use bold. Italic Applications > SDPL > Scalable Font Style > Italic Set whether to use italics for the scalable fonts. The options are as follows: • Enabled: Use italics. • Disabled: Do not use italics. CL4NX/CL6NX Operator Manual...
Page 203 Vert. Offset Specify the offset position in the vertical direction. Horz. Offset Applications > SEPL > Home Reference > Horz. Offset Specify the offset position in the horizontal direction. The setting range is from 0 to 400 dots. CL4NX/CL6NX Operator Manual...
Page 204 CAUTION Be sure to perform a virus check for the USB memory before connecting it to the printer. SATO Corporation shall not be held responsible for any printer malfunctions caused by a virus spread via USB memory. Sim. 300 DPI Head Applications >...
Page 205 AEP mode. Label Rotation Set whether to rotate the page orientation for label printing. Note Contact your SATO sales representative for more information about the use of AEP mode. Enable Applications > AEP > Enable Enable or disable AEP mode.
Page 206 Applications > AEP > Label Rotation Set whether to rotate the page orientation for label printing. The options are as follows: • Enabled: Rotates the page orientation 180 degrees. • Disabled: Does not rotate the page orientation. CL4NX/CL6NX Operator Manual...
Page 207: System Menu
*You can set the time only if you have installed the optional RTC kit. Date Set the date. *You can set the date only if you have installed the optional RTC kit. Time Zone Set the time zone. CL4NX/CL6NX Operator Manual...
Page 208: Usb Keyboard
AEP applications. Select the locale from the list. Unit System > Regional > Unit Set the unit of length for indication. The options are as follows: • dot • " (inch) • mm CL4NX/CL6NX Operator Manual...
Page 209: Time Zone
*The date format is Year - Month - Date. Time Zone System > Regional > Time Zone > Region > City Set the time zone. First select the region from the Region list. Then select the city from the City list. CL4NX/CL6NX Operator Manual...
Page 210 System > Notifications > Clean Printhead > Clean Printhead Enable or disable the notification function about when the print head needs to be cleaned. The options are as follows: • Enabled: Enable the notification function. • Disabled: Disable the notification function. CL4NX/CL6NX Operator Manual...
Page 211: Cleaning Interval
Set the notification interval about when the print head needs to be replaced. Available to change only if you have selected Enabled in the Change Printhead menu. The printer shows the print distance as the setting value. The setting range is from 10 to 100 km. CL4NX/CL6NX Operator Manual...
Page 212 Enable or disable the notification function about when the platen roller needs to be replaced. Platen Interval Set the notification interval about when the platen roller needs to be replaced. Platen Count Shows the current distance the platen roller has fed. CL4NX/CL6NX Operator Manual...
Page 213 Error Sound System > Sound > Error Sound Set the buzzer volume for the error sound. The options are as follows: • Off: Mute the sound. • Low: Low volume. • Medium: Medium volume. • High: High volume. CL4NX/CL6NX Operator Manual...
Page 214: Energy Saving
0 is the darkest and 9 is the brightest. Press the right soft button to complete the setting. Note The printer has a built-in energy saving function, which will decrease the brightness of the screen when you have not operated the printer for a period. CL4NX/CL6NX Operator Manual...
Page 215 Password screen before you enter the Settings menu. The options are as follows: • Enabled: Enable the password setting. • Disabled: Disable the password setting. Note The default password is 0310. You can change the password in Password > Change Password > level1. CL4NX/CL6NX Operator Manual...
Page 216 Note The password used for installing a pkg file can be any passwords set in the System > Password. Contact a SATO reseller or technical service center for more information of the pkg file. NFC Security System > Password > NFC Security...
Page 217: Change Password
The setting items are as follows: • admin: This is the setting item for factory. Strictly for SATO authorized personnel use. • manager: The password for accessing the Service menu. Strictly for SATO authorized personnel use. • level1: The password for accessing the Settings menu.
Page 218: Tools Menu
Initialize the configuration or counter of the printer. Profiles Utilize the printer configurations as profiles. Service These are the setting items for service. Strictly for SATO authorized service personnel use. Factory These are the setting items for factory. Strictly for SATO factory personnel use. Certificates Set the wireless LAN authentication.
Page 219 When you increase the setting value, the stop position moves opposite the feed direction (toward the end part of the media). Darkness Adjust Fine tune the print darkness of the test print. 0 is the lightest and 99 is the darkest. CL4NX/CL6NX Operator Manual...
Page 220 When you decrease the setting value, the print position moves in the feed direction (toward the front part of the media). When you increase the setting value, the print position moves opposite the feed direction (toward the end part of the media). CL4NX/CL6NX Operator Manual...
Page 221 To stop the test print, first pause the print and then press the button. The setting items are as follows: Label Width Shows the necessary media width of the test print. The necessary media width is 50.8 mm (2”) for Small. CL4NX/CL6NX Operator Manual...
Page 222 When you increase the setting value, the stop position moves opposite the feed direction (toward the end part of the media). Darkness Adjust Fine tune the print darkness of the test print. 0 is the lightest and 99 is the darkest. CL4NX/CL6NX Operator Manual...
Page 223: Paper Sensor
When you decrease the setting value, the print position moves in the feed direction (toward the front part of the media). When you increase the setting value, the print position moves opposite the feed direction (toward the end part of the media). CL4NX/CL6NX Operator Manual...
Page 224 USB memory. The setting items are as follows: Hex Dump Mode Enable or disable the Hex Dump mode. Buffer Dump Save the receive buffer data to the printer. Log Files Manage the log files of the printer. CL4NX/CL6NX Operator Manual...
Page 225: Hex Dump Mode
SCI0001.bin: The contents of the receive buffer for RS-232C. • USB0001.bin: The contents of the receive buffer for USB. • WIFI0001.bin: The contents of the received buffer for Wi-Fi. • If you perform the Buffer Dump again, the existing file will be overwritten. CL4NX/CL6NX Operator Manual...
Page 226: Log Files
USB memory. CAUTION Be sure to perform a virus check for the USB memory before connecting it to the printer. SATO Corporation shall not be held responsible for any printer malfunctions caused by a virus spread via USB memory. Note When Hex Dump Mode is set to Enabled, it may take some time before the files are shown.
Page 227 CAUTION Printing the contents of the file may use a lot of media. Note When Hex Dump Mode is set to Enabled, it may take some time before the files are shown. CL4NX/CL6NX Operator Manual...
Page 228 Press the left soft button to cancel or right soft button to perform the initialization. The printer will reboot after reset. CAUTION It is generally not necessary to perform the initialization. Doing so could change the print conditions. CL4NX/CL6NX Operator Manual...
Page 229 The printer will reboot after reset. Refer to Section 7.1 List of Initial Values for the initial value of each setting items. Note The data to be initialized are the fonts and graphics registered in the printer. CL4NX/CL6NX Operator Manual...
Page 230 Load the profile of the printer. *Not available if no profile is saved. Save Save the current printer configurations as a new profile. Start with Select the profile to load at printer startup. *Not available if no profile is saved. CL4NX/CL6NX Operator Manual...
Page 231 You can enter a maximum of thirty-two characters including alphabet (upper case and lower case), numbers and symbols. Press the right soft button to confirm. The new profile name is shown on the list and is loaded. CL4NX/CL6NX Operator Manual...
Page 232 CAUTION Be sure to perform a virus check for the USB memory before connecting it to the printer. SATO Corporation shall not be held responsible for any printer malfunctions caused by a virus spread via USB memory. CL4NX/CL6NX Operator Manual...
Page 233 • This function cannot be used in the following conditions: •When the print mode is tear-off mode •When you are using CL4NX RFID models •When the printer is in AEP mode • Use the optional barcode checker stand kit to mount the barcode checker to the printer.
Page 234 *Shows only if you have selected Enabled in the VOID Print menu. Host Notification Set whether to return the barcode check results to the host from which the print data is sent. Logs Manage the barcode check log file saved in the printer. CL4NX/CL6NX Operator Manual...
Page 235 <CL4NX> • 203 dpi: 10 to 20000 dots • 305 dpi: 15 to 18000 dots • 609 dpi: 30 to 9600 dots <CL6NX> • 203 dpi: 10 to 20000 dots • 305 dpi: 15 to 18000 dots CL4NX/CL6NX Operator Manual...
Page 236 Note Printing of the VOID mark is not supported in dispenser and linerless (CL4NX only) modes. Retry Count Tools > Barcode Checker > Settings > Retry Count Set how many times the printer will try to print and check the same barcode after VOID printing when a barcode reading error or barcode comparison error occurs.
Page 237 The number of read data received after reaching the position at which the check starts. *When the check result is “IGNORED”, this shows “00”. SRSR Size of read data (bytes) drdr… Read data CL4NX/CL6NX Operator Manual...
Page 238 Press the right soft button to copy the log file to the USB memory. CAUTION Be sure to perform a virus check for the USB memory before connecting it to the printer. SATO Corporation shall not be held responsible for any printer malfunctions caused by a virus spread via USB memory. Remove Tools >...
Page 239 CAUTION Be sure to perform a virus check for the USB memory before connecting it to the printer. SATO Corporation shall not be held responsible for any printer malfunctions caused by a virus spread via USB memory. Startup Guide Tools >...
Page 240: Information Menu
Shows the connection information of Wi-Fi Direct. *Shows only if connected using Wi-Fi Direct. Wi-Fi Versions Shows the version of the wireless LAN. *Shows only if the optional wireless LAN is installed and the Wi-Fi interface is selected. CL4NX/CL6NX Operator Manual...
Page 241 Information > Help > Install Paper Shows the video for loading the media. The setting items are as follows: Roll Shows the video for loading the media roll. Fanfold Shows the video for loading the fan-fold media. CL4NX/CL6NX Operator Manual...
Page 242 Information > Help > Replace Paper Shows the video for replacing the media. The setting items are as follows: Roll Shows the video for replacing the media roll. Fanfold Shows the video for replacing the fan-fold media. CL4NX/CL6NX Operator Manual...
Page 243: Build Version
Shows the information and version of this printer. Name Shows the name of the build version. Date Shows the build date. Checksum Shows the checksum of the build version. Kernel Version Shows the kernel version. Boot Version Shows the boot version. CL4NX/CL6NX Operator Manual...
Page 244: Kernel Version
A checked box shows enabled while an unchecked box shows disabled. Date Shows the build date of the boot version. Applications Information > Applications Shows the versions of the installed applications in the printer, such as printer languages. CL4NX/CL6NX Operator Manual...
Page 245: System Restore
The RPM log file is created after installing a pkg-file containing rpm-files. System Restore Information > Installation Log > System Restore Shows the system restore log. The system restore log file is created after installing a pkg-file that incurs the inability to operate the printer LCD. CL4NX/CL6NX Operator Manual...
Page 246: Print Module
Shows the Boot firmware release date. Checksum Shows the Boot firmware checksum. Main Information > Print Module > Main Name Shows the Main firmware version. Release Date Shows the Main firmware release date. Checksum Shows the Main firmware checksum. CL4NX/CL6NX Operator Manual...
Page 247 Shows the head counter information of this printer. Cutter Shows the current number of cuts. CAUTION Only SATO authorized service personnel are permitted to clear the counter. Head Information > Counters > Head Shows the head counter information of this printer.
Page 248 Shows only if you have installed the optional wireless LAN and Wi-Fi is the active interface. Wi-Fi Region Information > Wi-Fi Region Shows the region information of the wireless LAN. Shows only if you have installed the optional wireless LAN and Wi-Fi is the active interface. CL4NX/CL6NX Operator Manual...
Page 249 Shows only if Wi-Fi Direct is the active interface and you are connected using Wi-Fi Direct. Wi-Fi Versions Information > Wi-Fi Versions Shows the version of the wireless LAN. Shows only if you have installed the optional wireless LAN. CL4NX/CL6NX Operator Manual...
Page 250: Web Configuration
Wi-Fi is current IP address version, uptime, SNMP available and active. and MAC address of contact, name and Wi-Fi Strength is not the active interface. location. shown if the printer is P2P GO. CL4NX/CL6NX Operator Manual...
Page 251: Settings
These six setting items are also available on the printer through the LCD screens. For details, refer to Section 4.4 Details of the Settings Menu Screen. Click on any icon on this Settings page to perform the settings. The following page will be shown after clicking on Printing: CL4NX/CL6NX Operator Manual...
Page 252 Section 4.4.2 Printing Menu. Interface Refer to Section 4.4.3 Interface Menu. Applications Refer to Section 4.4.4 Applications Menu. System Refer to Section 4.4.5 System Menu. Tools Refer to Section 4.4.6 Tools Menu. Information Refer to Section 4.4.7 Information Menu. CL4NX/CL6NX Operator Manual...
Page 253: Tools
Clone Refer to Clone on page 237. Install Package Refer to Section 2.5 Downloading Firmware of the CL4NX/CL6NX service manual. Logs Lists all log files in the log directory. Users can click to download the file. Reset Refer to Select on page 226.
Page 254 List various information of the printer such as attached options, serial number, application versions and settings configuration. You can also get a screenshot of the current printer display and an image of the last printout. Reboot Reboot the printer. CL4NX/CL6NX Operator Manual...
Page 255: Certificates
4 Operation and Configuration 4.5.4 Certificates Shows the Root Certificate authority and client certificates installed on the printer. Note client certificate that is a PFX (PKCS #12) file will not be shown CL4NX/CL6NX Operator Manual...
Page 256 4 Operation and Configuration This page is intentionally left blank. CL4NX/CL6NX Operator Manual...
Page 257: Cleaning And Performing Printer Adjustments
• When loading linerless label, make sure that the front end of the media extends about 3 cm (1.18”) out the media discharge outlet. Note You can purchase a cleaning kit or cleaning sheet from a SATO reseller or technical service center. CL4NX/CL6NX Operator Manual...
Page 258: Maintenance Of The Print Head And Platen Roller
• Media route • Ribbon route Maintenance intervals for the optional linerless cutter kit (CL4NX only): • After you print one media roll or whenever there is any glue residue or paper dust on the media route. Use the cleaning kit to clean these parts: •...
Page 259 Section 3.3 Removing the Ribbon the reverse procedure in Section 3.5 Loading Media. Clean the dirt on the print head w, platen roller e and ribbon roller r using a cleaning pen or a cotton swab dabbed with cleaning liquid. CL4NX/CL6NX Operator Manual...
Page 260 Clean the media sensor u using the cotton cloth dabbed with cleaning liquid. Return the media sensor guide to its original position and tilt the sensor guide lock up to the locked position. CL4NX/CL6NX Operator Manual...
Page 261: Additional Procedure For The Optional Linerless Cutter Kit (Cl4Nx Only)
5 Cleaning and Performing Printer Adjustments 5.2.2 Additional Procedure for the Optional Linerless Cutter Kit (CL4NX only) After performing step 8 above, clean the media guide i and inner surface o that is in contact to the label edge. Use the cotton cloth dabbed with cleaning liquid to clean.
Page 262: Maintenance Using The Cleaning Sheet
Section 3.3 Removing the Ribbon and the reverse procedure in Section 3.5 Loading Media. Place the cleaning sheet w between the print head and the platen roller. Note Align the rough side of the cleaning sheet adjacent to the print head. CL4NX/CL6NX Operator Manual...
Page 263 Push the head lock lever q towards the rear to unlock the print head. Use a cleaning pen e to clean the dirt on the print head. CL4NX/CL6NX Operator Manual...
Page 264: Adjusting The Base Reference Point
Gap Label Print and Print and stop position stop position Cutter Mode I-mark Label Gap Label position Print and cut Print position position Dispenser Mode I-mark Label Gap Label Dispensing position Print and Print dispensing position position CL4NX/CL6NX Operator Manual...
Page 265: Adjusting The Print Position
5 Cleaning and Performing Printer Adjustments Linerless Mode (CL4NX only) I-mark Linerless Label position Print position Non-printable zone (5 mm / 0.2”) 5.3.2 Adjusting the Print Position Set the Pitch in the Printing > Advanced > Adjustments menu to adjust the print position.
Page 266 Press the right soft button to save the setting value. Press the button to change to offline mode. Press the button again to change to online mode. You can perform printing to check the adjusted print position. CL4NX/CL6NX Operator Manual...
Page 267: Adjusting The Media Stop Position
• You can also adjust when the operation mode is specified to Tear-off or Dispenser. Adjust the stop position using the procedure: following When the printer is in online mode, press button on the operator panel to change to offline mode. Press the button to show the Settings menu. CL4NX/CL6NX Operator Manual...
Page 268: Notes On The Stop/Cut Position Of Different Media
Stop position of the label in dispenser 2.0 mm ± 1.0 mm mode. (0.08” ± 0.04”) The regular position is to let the label stay about 2 ± 1 mm (0.08” ± 0.04”) on the liner. Stop position Dispenser bar CL4NX/CL6NX Operator Manual...
Page 269: Cutter Mode
Perforated line • Fan-fold media 25 mm Area not to be cut Do not cut on the perforated line or within 4 mm 4 mm 25 mm (0.16” 0.98”) from the perforated line Perforated line towards you. CL4NX/CL6NX Operator Manual...
Page 270: Adjusting The Print Quality
Press the button to show the Settings menu. Press the buttons to select Printing and then press the button. Press the buttons to select Darkness and then press the button. The Darkness screen shows. CL4NX/CL6NX Operator Manual...
Page 271: Adjusting The Print Speed
Section 4.1.5 Adjusting the Print Settings During Printing. Note (CL4NX only) If the optional linerless cutter kit is installed, the setting range will be from 2 to 6 ips (inches/sec) regardless of the print resolution of the printer. The adjustment procedure for the print speed is as follows:...
Page 272 Press the right soft button or button to save the value. Press the button to change to offline mode. Press the button again to change to online mode. You can perform printing to check the print quality. CL4NX/CL6NX Operator Manual...
Page 273: Adjusting The Buzzer Volume
The options are as follows: • Off: Mute the sound. • Low: Low volume. • Medium: Medium volume. • High: High volume. Press the right soft button or button to save the setting. CL4NX/CL6NX Operator Manual...
Page 274: Adjusting The Head Pressure Balance
Turn the adjustment dials q to match the media thickness. Media Thickness (mm) 0.060-0.200 0.200 - 0.268    Adjustment Dials (Left and Right, CL4NX only) (Left and Right)   (Left and Right, CL6NX only) Reference Thin paper/normal label, etc. Thick paper/tag, etc.
Page 275: Pressure Balance Setting
*First use the dial setting for the head pressure and then adjust according to the media width. Note   The factory default setting is Left and Right   For CL6NX dispenser model, the factory default setting is Left and Right CL4NX/CL6NX Operator Manual...
Page 276 5 Cleaning and Performing Printer Adjustments This page is intentionally left blank. CL4NX/CL6NX Operator Manual...
Page 277: Troubleshooting
To clear the error: 1006 Press the Offline The communication settings Set the communication between the printer and the between the printer and the button. host are incorrect. host correctly. CL4NX/CL6NX Operator Manual...
Page 278 The received print data is Check the print data. larger than the configured button or 1010 media size. open/close the print head. The media is fed a longer Adjust the sensor level. distance due to the incorrect sensor level. CL4NX/CL6NX Operator Manual...
Page 279 To clear the error: The cutter blade does not Press the FEED button to 1015 Press the FEED return to the specified position. move the cutter blade back to button. the specified position. CL4NX/CL6NX Operator Manual...
Page 280 To clear the error: 1017 occurrence Press the Cancel <bb>: error command name button. cc: error code RFID tag error (CL4NX only) Could not read/write to the Discard this tag. RFID inlay. To clear the error: Press the ABORT or RETRY button when they are available.
Page 281 1023 If RTC kit is installed, the setting. calendar can be set manually and operation resumed without NTP functionality. To check or set the clock, go to the System settings menu and set the Date and Time. CL4NX/CL6NX Operator Manual...
Page 282 (AP) and authentication server settings. 1047 To clear the error: Press the Offline button. Bluetooth error Bluetooth module is defective. Contact the technical support center for repair of the Bluetooth module. To clear the error: 1050 Confirm the prompted message. CL4NX/CL6NX Operator Manual...
Page 283 Left soft button: Cancel the print data with the CRC error and continue printing from the next item. Paper jam (CL4NX only) The media has jammed. Remove the jammed media. Load the media again. To clear the error: 1066...
Page 284 To clear the error: Press the Offline or Cancel button. •Press the Offline button to change 1080 to offline mode while keeping the print job. •Press the Cancel button to cancel the print job and change to offline mode. CL4NX/CL6NX Operator Manual...
Page 285: More Information About Command Error
Specified memory area (card slot) is inappropriate. Tried to write to a write-protected media. This number is already Number specified by registration command has already been registered taken. Over registration area limit Exceeded the registration area. (Memory full). CL4NX/CL6NX Operator Manual...
Page 286 Data is not registered. Printing position is out of The specified print start position is outside the printable area. printable area Barcode image is out of The printing image is outside the printable area. (Barcode only). printable area CL4NX/CL6NX Operator Manual...
Page 287: When The Led Lights Red/Blue
An error has occurred. Clear the error according to the message. Note If the printer enters sleep mode during a printer error status (LED lights red), the LED indicator will flash blue at intervals of two seconds. CL4NX/CL6NX Operator Manual...
Page 288: Troubleshooting Table
• Disconnect the power cord from the AC outlet before you perform the cleaning. Note You can purchase a cleaning kit or cleaning sheet from a SATO reseller or technical service center. 6.3.1 No Power/Nothing on the Screen...
Page 289: Can Feed The Media But Cannot Print
Does the interface operate correctly? Check the interface according to the Interface Troubleshooting. Is the data or signal sent from the computer Power on the device again. incorrect? Check the data sent from the computer and communication conditions. CL4NX/CL6NX Operator Manual...
Page 290: Bad Print Quality
Maintenance of the Print Head and Platen Roller. Is the print head defective? Replace the print head and reset the counter. Is the platen roller damaged? Replace the platen roller. Is the main board defective? Replace the main board. CL4NX/CL6NX Operator Manual...
Page 291: Incorrect Print Position
Maintenance of the Print Head and Platen Roller. Is the data or signal sent from the computer Power on the device again. incorrect? Check the data sent from the computer and communication conditions. Is the platen roller damaged? Replace the platen roller. CL4NX/CL6NX Operator Manual...
Page 292: Cannot Read Barcodes When Using The Barcode Check Function
For printer cleaning, refer to Section 5.2 Maintenance of the Print Head and Platen Roller. Are the media and ribbon loaded correctly? Load the media and ribbon correctly. Is the print head defective? Replace the print head and reset the counter. CL4NX/CL6NX Operator Manual...
Page 293: Interface Troubleshooting
Check that there is no obstacle such as a metal rack between the printer and the host. Check the configuration of the printer. Check the setting of the Bluetooth interface through the Settings > Interface > Bluetooth menu. Power on the printer and computer again. Install the Bluetooth driver again. CL4NX/CL6NX Operator Manual...
Page 294: Nfc Interface
If you are using a Windows printer driver, check that the correct port is selected. Check the configuration of the printer. Check the setting of the IEEE1284 interface through the Settings > Interface > IEEE1284 menu. Connect to another port. Power on the printer again. CL4NX/CL6NX Operator Manual...
Page 295: External Signal Interface (Ext)
Check that there is no obstacle such as a metal rack between the printer and the host. Check the configuration of the printer. Check the setting of the wireless LAN interface through the Settings > Interface > Network > Settings > Wi-Fi menu. Power on the printer again. CL4NX/CL6NX Operator Manual...
Page 296 6 Troubleshooting This page is intentionally left blank. CL4NX/CL6NX Operator Manual...
Page 297: Appendix
Ribbon Near End Enabled Speed 203 dpi: 6 ips 203 dpi: 6 ips 305 dpi: 6 ips 305 dpi: 6 ips 609 dpi: 4 ips Linerless mode: 4 ips Sensor Type None (When Print Mode is Linerless) Auto-mode Enabled CL4NX/CL6NX Operator Manual...
Page 298 I-Mark Slice Level Auto Head Check Head Check Mode Always Every Page Check Media Size Disabled Adjustments ― ― ― Offset 0 dot Pitch 0 dot Darkness Adjust Start Online Enabled Auto-calibration is not available for linerless models. CL4NX/CL6NX Operator Manual...
Page 299 CL4NX CL6NX Feed After Error Disabled Feed At Power On Disabled Finisher Feed 0 dot (Standard) Paper End Using I-mark Head Base Position Standard Prioritize Commands Reprint Disabled Print End Position 0 dot Label Near End Disabled CL4NX/CL6NX Operator Manual...
Page 300: Interface Menu
Yes/ Interface Interface Yes/ Yes/ Interface Interface Proxy ― ― ― Enabled Disabled Yes/ Yes/ Interface Interface Server ― Yes/ Yes/ Interface Interface Exclude ― Yes/ Yes/ Interface Interface Wi-Fi ― ― ― IPv4 ― ― ― CL4NX/CL6NX Operator Manual...
Page 301 ― ― ― Button (PBC) ― ― ― ― ― ― Wi-Fi Direct ― ― ― Device Name SATO_PRINTER Yes/ Yes/ Interface Interface Connect ― ― ― Start Group ― ― ― Remove Group ― ― ― CL4NX/CL6NX Operator Manual...
Page 302 ― ― ― EAP Mode FAST Yes/ Yes/ Interface Interface Inner Method MSCHAPv2 Yes/ Yes/ Interface Interface Username ― Yes/ Yes/ Interface Interface Password ― Yes/ Yes/ Interface Interface Anon. Outer ID ― Yes/ Yes/ Interface Interface CL4NX/CL6NX Operator Manual...
Page 303 Time Server IP 0.0.0.0 ― ― ― Enable Enabled Yes/ Yes/ Interface Interface DNS Lookup Disabled Yes/ Yes/ Interface Interface ― ― ― Enable Disabled Yes/ Yes/ Interface Interface FTP Timeout 300 sec Yes/ Yes/ Interface Interface CL4NX/CL6NX Operator Manual...
Page 304 Interface Read-Write ― ― ― SNMP Version Disabled Yes/ Yes/ Interface Interface Community private Yes/ Yes/ Interface Interface User rwuser Yes/ Yes/ Interface Interface User Security None Yes/ Yes/ Interface Interface Authentication Yes/ Yes/ Protocol Interface Interface CL4NX/CL6NX Operator Manual...
Page 305 Interface Interface Authentication mypassword Yes/ Yes/ Passphrase Interface Interface Privacy Protocol Yes/ Yes/ Interface Interface Privacy Passphrase mypassword Yes/ Yes/ Interface Interface Advanced ― ― ― ARP Announcement ― ― ― Additional Enabled Yes/ Yes/ Interface Interface CL4NX/CL6NX Operator Manual...
Page 306 Interface Disabled Yes/ Yes/ Interface Interface Bluetooth ― ― ― Enable Enabled Yes/ Yes/ Interface Interface Name SATO PRINTER_xxxxxxxxxxxx (BD address) Yes/ Yes/ Interface Interface Pin Code 0000 Yes/ Yes/ Interface Interface BD Address xxxxxxxxxxxx Yes/ Yes/ Interface Interface Firm Version spp3_vX.YY...
Page 307 Interface Interface Paper/Ribbon End (If RFID is installed) Ribbon End/ PIN 3 Yes/ Yes/ RFID Tag Error (If RFID is Interface Interface installed) Machine Error/ PIN 4 Yes/ Yes/ Machine/RFID Error (If Interface Interface RFID is installed) CL4NX/CL6NX Operator Manual...
Page 308 Yes/ Interface Interface ― ― ― ― Disabled ― Yes/ Yes/ Interface Interface Chip Manufacturer IMPINJ ― Yes/ Yes/ Interface Interface Pre-Encoded Tag Disabled ― Yes/ Yes/ Interface Interface Assign Prefix Auto ― Yes/ Yes/ Interface Interface CL4NX/CL6NX Operator Manual...
Page 309 ― ― ― Lifetime ― ― ― ― Count Success 000000 ― Count Failure 000000 ― Count Total 000000 ― User ― ― ― ― Count Success 000000 ― Count Failure 000000 ― Count Total 000000 ― CL4NX/CL6NX Operator Manual...
Page 310: Applications Menu
Yes/ Interface Interface SZPL ― ― ― Label ― ― ― Shift 0 dot 0 dot Caret 94 (^) Delimiter 44 (,) Tilde 126 (~) Clock Format (none) SIPL ― ― ― Font Settings ― ― ― CL4NX/CL6NX Operator Manual...
Page 311 Control Code ― ― ― Code Type Standard CNTBY Label Rotation 0 degree SOP Emulation Auto Compatible Mode ― ― ― Disabled Graphics Disabled Right-to-Left print Auto Prioritize ― ― ― Format Attribute Commands Pause Mode Commands CL4NX/CL6NX Operator Manual...
Page 312 ― ― ― Home Reference ― ― ― Horz. Offset 0 dot Vert. Offset 0 dot Memory Device Internal FLASH Sim. 300 DPI Head Disabled ― ― ― Enable Disabled Start Application Standard (/rom/standalone/sa.lua) Label Rotation Disabled CL4NX/CL6NX Operator Manual...
Page 313: System Menu
Disabled Platen Interval 100 km Sound ― ― ― Error Sound Medium Energy Saving ― ― ― Sleep Timeout 60 min LCD Brightness Show Total Count Disabled Password ― ― ― Password Enable Disabled Install Security Disabled CL4NX/CL6NX Operator Manual...
Page 314 7 Appendix Factory Setting Item Initial Value User Reset Reset CL4NX CL6NX NFC Security None Start on AC Disabled CL4NX/CL6NX Operator Manual...
Page 315: Tools Menu
203 dpi: 800 dots 203 dpi: 800 dots 305 dpi: 1200 dots 305 dpi: 1200 dots 609 dpi: 2400 dots Pitch 0 dot Offset 0 dot Darkness Adjust HEX-Dump ― ― ― Hex Dump Mode Disabled Reset ― ― ― CL4NX/CL6NX Operator Manual...
Page 316 305 dpi: 108 dots 305 dpi: 108 dots 609 dpi: 216 dots VOID Print Disabled Retry Count Host Notification Disabled Logs ― ― ― Copy ― ― ― Remove ― ― ― Clone Excl. LAN/Wi-Fi/IP Startup Guide Enabled CL4NX/CL6NX Operator Manual...
Page 317: Information Menu
― ― ― Installation Log ― ― ― Print Module ― ― ― Counters ― ― ― Head ― ― ― Life Measured value Head 1 Measured value Head 2 Measured value Head 3 Measured value Cutter CL4NX/CL6NX Operator Manual...
Page 318: Media Sensor Positions And Media Stop Positions
8.0 mm ~ 73.0 mm (0.32” ~ 2.9”) <CL4NX> 13.3 mm ~ 66.6 mm (0.5” ~ 2.6”) RFID mode: 7.3 mm ~ 60.6 mm (0.3” ~ 2.4”) <CL6NX> 25.0 mm ~ 90.0 mm (1.0” ~ 3.5”) Frame CL4NX/CL6NX Operator Manual...
Page 319 CAUTION For the CL4NX RFID model, the position of the I-mark sensor becomes a minimum of 0.3 mm (0.01”) when the position of the gap sensor is adjusted to around 7.3 mm (0.3”). Because of this, the paper end may be...
Page 320: Replacing The Print Head
• Touching the edge of the print head with your bare hand could cause injury. Remove the media and ribbon if they are already loaded. Refer to Section 3.3 Removing the Ribbon the reverse procedure in Section 3.5 Loading Media. CL4NX/CL6NX Operator Manual...
Page 321 Contact your SATO reseller or technical support center for more information. Disconnect all the connectors r from the defective print head e. In total, there are two connectors for CL4NX and three connectors for CL6NX. Connect all the connectors r to the new print head.
Page 322: Replacing The Platen Roller
• Touching the edge of the print head with your bare hand could cause injury. Lift the lever w in the direction unlock the platen roller e, then pull out the platen roller e in the direction CL4NX/CL6NX Operator Manual...
Page 323: Guideline To Replace The Linerless Platen Roller (Cl4Nx Only)
Turn the lever w back to lock the platen roller. 7.4.1 Guideline to Replace the Linerless Platen Roller (CL4NX only) The linerless platen roller has a blue striped marking on the left side. When the blue striped marking started to fade off, it indicates that you should replace the linerless platen roller.
Page 324: Optional Rfid Configuration (Cl4Nx Only)
This chapter explains the procedures on how to configure the printer to encode your inlays. Examine the media to determine the printer settings. Refer to the CL4NX Inlay Configuration Guide* for the measurements you should take and what they mean, as well as a list of inlays and their required configurations.
Page 325 Then press the button to go to the adjustment screen. Refer to Interface > RFID (CL4NX only) menu of Section 4.3 Settings Menu Tree Structure details on the configuration items. Open the top cover q.
Page 326 When the Antenna Pitch is set to Standard in the Interface > RFID menu, adjust the physical position of the antenna according to the settings required for the specific media and inlay used. Refer to the “Antenna Position” of the Inlay Placement & Configuration Table in the CL4NX Inlay Configuration Guide*.
Page 327: Printing Rfid Tag Errors
The dump is printed for the first sixteen Dotted line shows the range specified with or thirty-two bytes of data. media size command <A1>. *(0,0): The origin of the range specified by the media size command <A1> CL4NX/CL6NX Operator Manual...
Page 328 TAG NOT FOUND error in RFID write command 40 mm TAG NOT FOUND 30 mm 3031323334353637 3839414243444546 The dump is printed for the first sixteen or thirty-two bytes of data. CL4NX/CL6NX Operator Manual...
Page 329 (Tried to write to a wrong card.) Countermeasure: Confirm the inlay operation and check the printer/antenna configuration. DIFFER EPC ERROR • Only for UHF Cause: Detected inconsistent EPC during a series of processes. Countermeasure: Check the media. CL4NX/CL6NX Operator Manual...
Page 330 Check the tag type, and specify the correct tag type. LOST HANDLE ERR • Only for ISO/IEC 15693, ISO/IEC 14443 Type A, FeliCa Cause: Failed to acquire the ID. Countermeasure: The radio wave condition needs to be improved. Increase the Read Power level. CL4NX/CL6NX Operator Manual...
Page 331: Rfid Error And Reset Timing
RFID tag error output Print end (Print done) (Type2) When the reprint count reaches the specified number, the RFID tag error and Machine error are outputted at a time. The machine error output is always a long pulse. CL4NX/CL6NX Operator Manual...
Page 332 100 - 500 ms Machine Error RFID write error End of error print Print Print End TYPE 1 (Print Done) TYPE 2 TYPE 3 TYPE 4 Paper End/ Ribbon End RFID tag error 100 - 500 ms Machine Error CL4NX/CL6NX Operator Manual...
Page 333 Paper End/ Ribbon End RFID tag error Machine Error RFID write error End of error print Print Print End TYPE 1 (Print Done) TYPE 2 TYPE 3 TYPE 4 Paper End/ Ribbon End RFID tag error Machine Error CL4NX/CL6NX Operator Manual...
Page 334: External (Ext) Signal Interfaces When Rfid Mode Is Enabled
Avoid printing barcodes or characters directly on top Feed direction of an RFID chip. The uneven surface will negatively Recommended affect the print quality. non-printable zone Antenna Inlay 15 mm RFID tag/label 15 mm IC chip Print object I-mark CL4NX/CL6NX Operator Manual...
Page 335: Optional Barcode Check Function Configuration
Modes *Not available in Tear-Off mode. *Not available for CL4NX RFID models. *The Void Print function is not available in Dispenser/Linerless (CL4NX only) mode. Print Speed/ The optimal print speed and print darkness for secure reading vary depending on Print Darkness various conditions, such as the barcode type and label layout.
Page 336 • Cutter (cutting according to the specified number of labels)/ Cut & Print: 44 mm (1.73”) from the trailing end of the label Readable area (for the minimum media pitch) (10 mm (0.39”) ) Cutter cover Minimum media pitch Cut position 54 mm (2.13”) Unreadable area Print head 44 mm (1.73”) CL4NX/CL6NX Operator Manual...
Page 337 Do not print a 2D code or serial barcode (90° or 180° orientation in relation to the Area) media feed direction) within the following area as it may cause a white void. • CL4NX: 18 to 23 mm (0.70” to 0.90”) from the front end of the label (cut position) Cutter cover 18 mm (0.70”) Cut position 23 mm (0.90”)
Page 338 • 305 dpi: 20 to 1497 mm (0.79” to 58.94”) (with liner: 23 to 1500 mm (0.90” to 59.05”)) • 609 dpi (CL4NX only): 20 to 397 mm (0.79” to 15.63”) (with liner: 23 to 400 mm (0.90” to 15.75”)) Cutter mode (cutting every label): •...
Page 339 • 203 dpi: 2 dots or more Barcode • 305 dpi: 3 dots or more Sizes • 609 dpi (CL4NX only): 6 dots or more Refer to the specifications of each barcode checker. Cell size: 0.25 mm (0.01") or greater Code •...
Page 340 Use barcode fonts to create a barcode. If a barcode created as an image (such as BMP) is placed within the barcode readable area, the readable mode and comparison mode of the barcode check function may not function correctly. CL4NX/CL6NX Operator Manual...
Page 341: Setting Up The Barcode Checker
• When replacing media or ribbon, remove the barcode checker stand kit from the printer. When doing this, first turn the switch of the magnetic base stand to OFF and remove the barcode checker stand. For details on how to use the barcode checker stand, refer to the Barcode Checker Stand Kit Installation Manual. CL4NX/CL6NX Operator Manual...
Page 342 Press the button to show the Settings menu. Press the buttons to select Interface, and then press the button. Press the buttons to select RS- 232C > Interface, and then press the button. CL4NX/CL6NX Operator Manual...
Page 343 Do a test read with the barcode checker to confirm that it functions correctly. Note If the printer cannot detect the barcode checker, check if the operational settings of the barcode check are appropriate. CL4NX/CL6NX Operator Manual...
Page 344: Doing A Test Read With The Barcode Checker
When the printer is in online mode, press button on the operator panel to change to offline mode. Press the button to show the Settings menu. CL4NX/CL6NX Operator Manual...
Page 345 Confirm that the type of connected barcode checker is displayed on the right side of Reader Name. Press the buttons to select Reading Test, and then press the button. Set a label with barcodes within the scanning range of the barcode checker. CL4NX/CL6NX Operator Manual...
Page 346 Barcode Checker Stand Kit Installation Manual that came with the barcode checker stand kit. Note If the printer cannot detect the barcode checker, check if the operational settings for the barcode checker are appropriate. CL4NX/CL6NX Operator Manual...
Page 347: Enabling The Barcode Check
Press the button to show the Settings menu. Press the buttons to select Tools, and then press the button. Press the buttons to select Barcode Checker > Settings > Mode, and then press the button. CL4NX/CL6NX Operator Manual...
Page 348 • The log data of barcode check results is saved on the printer and can be copied to the USB memory from the Logs menu. By enabling Host Notification, you can also return check results to the host from which the print data is sent. CL4NX/CL6NX Operator Manual...
Page 349 • A reading error occurs if the number of barcodes in the print data is not read within the printing period from start to finish and the timeout period (up to 2 seconds). Print data 1st barcode 2nd barcode Media feed direction CL4NX/CL6NX Operator Manual...
Page 350 • A reading error occurs if the number of barcodes in the print data is not read within the printing period from start to finish and the timeout period (up to 2 seconds), even if the read results of the printed barcodes do not match the barcode data in the print data. CL4NX/CL6NX Operator Manual...
Page 351: Restrictions For The Barcode Check Function
The image below is when in continuous mode. As the stop position differs depending on the printer's print mode and commands, be sure to check your label layout carefully in advance. Print head position Media feed direction CL4NX/CL6NX Operator Manual...
Page 352 Approximately 44 mm (1.73") from the print end position Dispenser No restriction Linerless (CL4NX only) Approximately 25 mm (0.98") from the print end position • The barcode check is not performed if the position at which the check starts is detected after the label feeding begins to stop.
Page 353: Printer Specifications
Czech / Danish / Dutch / Finnish / Greek / Hungarian / Norwegian / Polish / Romanian / Russian / Slovak / Swedish / Turkish / Chinese (Simplified) / Chinese (Traditional) / Korean / Japanese / Arabic / Thai / Vietnamese / Persian / Indonesian / Hindi / Bulgarian CL4NX/CL6NX Operator Manual...
Page 354 203 dpi: 1 to 20000 dots 203 dpi: 1 to 20000 dots 305 dpi: 1 to 18000 dots 305 dpi: 1 to 18000 dots 609 dpi: 1 to 9600 dots Print Darkness Darkness level: 1 to 10 Darkness range: A CL4NX/CL6NX Operator Manual...
Page 355 Fixed Fixed * If linerless cutter kit or dispenser unit * If dispenser unit is installed. is installed. Cutter Fixed Fixed * If cutter unit or linerless cutter kit is * If cutter unit is installed. installed. CL4NX/CL6NX Operator Manual...
Page 356: Ribbon And Media
7.7.2 Ribbon and Media Model CL4NX CL6NX Ribbon (Use genuine ribbon made by SATO.) Size Length: maximum 600 m (1968.5 ft.) Length: maximum 600 m (1968.5 ft.) Width: 39.5 mm to 128 mm (1.55” to 5.04”) Width: 59 mm to 177 mm (2.32” to 6.98”) *When the width is 39.5 mm (1.55”), the...
Page 357 7 Appendix Model CL4NX CL6NX Media (Use genuine media made by SATO.) Size Dispenser Pitch 27 to 397 mm (1.06” to 15.63”) (With Liner) 30 to 400 mm (1.18” to 15.75”) Width 22 to 128 mm (0.87” to 5.04”) 47 to 177 mm (1.85” to 6.97”) (With Liner) 25 to 131 mm (0.98”...
Page 358: Interface
ISO/IEC 18000-6 Type C Gen2 ― (920 MHz) ISO/IEC 15693 (ICODE SLI/SLIX/ ― (13.56 MHz) SLIX-S, Tag-it HF-I, my-d) RFID ISO/IEC 14443 Type A (NTAG203, NTAG210, NTAG213/215/216, MIFARE UltraLight, MIFARE UltraLight C, my-d move NFC) ISO/IEC 18092 (FeliCa Lite-S) CL4NX/CL6NX Operator Manual...
Page 359: Built-In Functions
Label detection at dispensing (If dispenser unit is installed) Adjustment Functions Print Darkness Print Position Media Stop Position Buzzer LCD Brightness 7.7.5 Printer Languages Model CL4NX CL6NX Printer Languages SBPL (Includes XML support) SZPL SDPL SIPL STCL SEPL CL4NX/CL6NX Operator Manual...
Page 360: Fonts/Symbols/Barcodes
40 dots H x 40 dots W Compatible Kanji Fonts 16 dots H x 16 dots W (Mincho) 24 dots H x 24 dots W Simplified Chinese 16 dots H x 16 dots W Characters 24 dots H x 24 dots W CL4NX/CL6NX Operator Manual...
Page 361 24 dots H x 24 dots W Scalable Fonts Rasterized Font SATO CG Sleek SATO CG Stream SATO 0 SATO Alpha Bold Condensed SATO Beta Bold Italic SATO Folio Bold SATO Futura Medium Condensed SATO Gamma SATO OCR-A SATO OCR-B...
Page 362 GS1 DataBar Composite (CC-A/CC-B) GS1 DataBar Truncated Composite (CC-A/CC-B) GS1 DataBar Stacked Composite (CC-A/CC-B) GS1 DataBar Expanded Stacked Composite (CC-A/CC-B) GS1 DataBar Expanded Composite (CC-A/CC-B) GS1 DataBar Stacked Omnidirectional Composite (CC-A/CC-B) GS1 DataBar Limited Composite (CC-A/CC-B) GS1-128 Composite (CC-A/CC-B/CC-C) CL4NX/CL6NX Operator Manual...
Page 363: Options
9) Wireless LAN interface kit 9) External cover kit 10)External rewinder (RWG500) 11)Barcode checker stand kit 12)External cover kit 7.7.8 Accessories Model CL4NX CL6NX Accessories 1) Power cord 2) Documentations (Quick Guide, Global Warranty Program leaflet, etc.) CL4NX/CL6NX Operator Manual...
Page 364: Standards
As of August 3, 2015, there has been no information communicated regarding SVHC that exceed 0.1% of the printer's weight. In the future, if SVHC that exceed 0.1% of the printer's weight are found, we will immediately communicate that information. Energy Saving ® International ENERGY STAR program CL4NX/CL6NX Operator Manual...
Page 365: Interface Specifications
Android devices. For details, refer to Section 2.4.3 NFC Interface Connection. In addition, the NFC interface can be used for changing printer settings with an Android device while the printer is powered off and the power cord is not connected. CL4NX/CL6NX Operator Manual...
Page 366: Usb Interface
USB Type B connector Protocol Status4, Status5 Power Supply BUS Power through cable Pin Assignments Pin No. Description VBus -Data +Data Cable Specifications Cable Connector USB Type B connector Cable Length 5 m (16.4 feet) or less CL4NX/CL6NX Operator Manual...
Page 367: Lan Ethernet Interface
Gateway Address IPv4 IPv6 Cable Specifications Cable 10BASE-T/100BASE-TX Category 5 Cable Length 100 m (328 feet) or less Software Specifications Supported Protocol TCP/IP Network Layer IP, ICMP Session Layer Application Layer LPD, FTP, DHCP, HTTPS, SNMP, NTP CL4NX/CL6NX Operator Manual...
Page 368: Bluetooth Interface
1 to 16 characters consisting of ASCII code (20H, 21H, 23H to 7EH) Disconnect Timeout 60 seconds (LMP layer) 7.8.4 NFC Interface This interface complies with the NFC Forum Type 2 Tag. Note This feature is supported on printers from serial number 6B~ and above. CL4NX/CL6NX Operator Manual...
Page 369: Rs-232C Interface
Ready/Busy, XON/XOFF, Status3, Status4, Status5 Connector Pin Specifications Pin No. Description Data Carrier Detect Input Receive Data Output Transmit Data Output Data Terminal Ready Reference Signal Ground Input Data Set Ready Output Request To Send Input Clear To Send Not connected CL4NX/CL6NX Operator Manual...
Page 370 (2.95 MB). Send data that is less than 2.95 MB while monitoring the status of the printer. • A parity error will be detected if this error occurs after the reception of ESC+A. CL4NX/CL6NX Operator Manual...
Page 371: Ieee1284 Interface
BUSY Output PAPER EMPTY/PAPER ERROR Output SELECT Input AUTO FEED Not in use LOGIC Ground Frame Ground +5 V STROBE RETURN 20-27 DATA 1 - DATA 8 RETURN ACK RETURN BUSY RETURN PAPER EMPTY RETURN Input INITIALIZE CL4NX/CL6NX Operator Manual...
Page 372 7 Appendix Connector Pin Specifications Output FAULT 33-35 Not in use Input SELECT INPUT Cable Specifications Cable Connector Amphenol 36 pins, male Cable Length 1.5 m (5 feet) or less CL4NX/CL6NX Operator Manual...
Page 373: External Signal Interface (Ext)
• MODE1: The output signal becomes Withstand voltage 50 V “Active” when there is remaining print Sink current 50 mA data without error in online mode. • MODE2: The output signal becomes “Active” when the printer is Online. CL4NX/CL6NX Operator Manual...
Page 374 > Inputs Outputs menu. • The Print Done signal of pin No. 6 is not outputted when 0 is specified in the number of cuts in the command specifying the number of cuts during the cutter operation. CL4NX/CL6NX Operator Manual...
Page 375 TYPE 1 20 ms (Print Done) TYPE 2 TYPE 3 TYPE 4 Printed 1 piece Print Start (PRIN) Reprint More than 10ms (PRIN2) Print Print End TYPE 1 20 ms (Print Done) TYPE 2 TYPE 3 TYPE 4 CL4NX/CL6NX Operator Manual...
Page 376 Printed 1 piece Print Start (PRIN) Reprint There is no problem to make the PRIN signal to High (PRIN2) during the dotted line with TYPE 3 and 4. Print TYPE 3 Print End (Print Done) TYPE 4 CL4NX/CL6NX Operator Manual...
Page 377 • The reprint signal is valid only from the time of the print operation end (QTY=0) until the next print data reception. Other than that, the printer does not perform reprinting. CL4NX/CL6NX Operator Manual...
Page 378 TYPE 4 Replace media Paper End Ribbon End Machine Error Head Open Head Close Ribbon End Print Print End TYPE 1 (Print Done) TYPE 2 TYPE 3 TYPE 4 Paper End Replace ribbon Ribbon End Machine Error CL4NX/CL6NX Operator Manual...
Page 379 TYPE 2 TYPE 3 TYPE 4 Paper End Ribbon Near End Label Near End Head Open Head Close Press ONLINE button Print TYPE 1 Print End (Print Done) TYPE 2 TYPE 3 TYPE 4 Paper End Offline CL4NX/CL6NX Operator Manual...
Page 380 7 Appendix • When RFID Mode is enabled (CL4NX only) Item Output Waveform Printed 1 piece Print Print End TYPE 1 (Print Done) TYPE 2 TYPE 3 TYPE 4 Paper End Ribbon End RFID tag error Machine Error Head Open...
Page 381 2) In Backfeed Before Print, the print end signal (print done) is output after the printer feeds the label to the dispense position. 2. “Printed 1 piece” includes the operation of the printer feeding the label to the dispense position after printing. CL4NX/CL6NX Operator Manual...
Page 382: Wireless Lan Interface
Any alphanumeric character (maximum 32) Authentication Open System Shared Key WPA/WPA2 Perform the RADIUS server authentication using 802.1x (EAP-TLS, LEAP, EAP-TTLS, EAP-PEAP, EAP-FAST protocol) Encryption None WEP (64 bits/128 bits) AES (WPA-PSK/WPA2-PSK, WPA-802.1x/WPA2-802.1x authentication) Communication Mode Infrastructure Ad Hoc CL4NX/CL6NX Operator Manual...
Page 383 7 Appendix Software Specifications Supported Protocol TCP/IP Network Layer IP, ICMP Session Layer Application Layer LPD, FTP, DHCP, HTTPS, SNMP, NTP CL4NX/CL6NX Operator Manual...
Page 384 Extensive contact information for worldwide SATO operations can be found on the Internet at www.satoworldwide.com...

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Cl6nx

SATO CL4NX Operator's Manual

Table of Contents

Before You Start

1 Parts Identification

2 Installing the Printer

3 Loading the Ribbon and Media

4 Operation and Configuration

5 Cleaning and Performing Printer Adjustments

6 Troubleshooting

7 Appendix

Quick Links

Troubleshooting

Related Manuals for SATO CL4NX

Summary of Contents for SATO CL4NX