Page 1 CL4NX-J/CL6NX-J...
Page 2: Table Of Contents
Table of Contents Before You Start......................8 About This Manual..........................8 Features of the Product........................9 Safety Precautions........................... 10 Precautions for Installation and Handling..................15 Select a Safe Location........................15 Power Supply..........................16 Printing............................17 Regulatory Approval......................... 18 Environmentally Hazardous Materials....................21 Copyrights/Limitation of Liability/Trademarks...................22 Copyrights............................22 Limitation of Liability........................23 Trademarks..........................
Page 3 Connecting the Power Cord......................67 Powering On the Printer......................69 Powering Off the Printer......................70 Initial Setup (Startup Guide)......................72 Overview of the Startup Guide....................73 Startup Screen..........................77 Language Selection........................78 Region Setting with Optional RTC Kit..................79 City Setting with Optional RTC Kit....................80 Date Setting with Optional RTC Kit....................
Page 4 [Darkness Range].........................228 [Darkness]..........................229 [Imaging]..........................229 [Advanced]..........................232 [Interface] Menu.........................252 [Network]..........................253 [IEEE1284]..........................345 [RS-232C]..........................346 [USB]............................ 351 [Bluetooth]..........................352 [NFC]............................ 359 [Ignore CR/LF]........................360 [Ignore CAN/DLE].........................360 [External I/O]........................361 [RFID] (CL4NX only)......................367 [Applications] Menu........................380 [Protocol]..........................381 [SBPL]...........................382 [SZPL]...........................395 [SIPL]............................ 399 [STCL]...........................403 [SDPL]..........................410 [SEPL]...........................424...
Page 5 Printable Area..........................518 Media Sensor Positions and Media Stop Positions............... 520 Flow of Printing Operations......................522 Printing Operations........................522 Operations in Continuous Mode....................523 Operations in Tear-Off Mode.....................527 Operations in Cutter Mode......................533 Operations in Dispenser Mode....................550 Operations in Linerless Mode (CL4NX only)................568...
Page 6 [Information] Menu....................... 681 Maintenance......................682 Cleaning the Printer........................682 Cleaning.............................682 Cleaning the Print Head and Platen Roller................683 Cleaning Intervals.........................683 Cleaning Using the Cleaning Kit..................683 Cleaning the Optional Linerless Cutter Kit (CL4NX only)............ 686 Cleaning Using the Cleaning Sheet..................687 Replacing Consumable Parts......................690...
Page 7 Operating the Notification Screen of the SOS (SATO Online Services) On-Demand Mode (SOS users only)..........................695 Operating the Date and Time Settings Notification Screen of SOS (SATO Online Services) (SOS users only)..........................697 SOS (SATO Online Services) Application (SOS users only)............699 When You Are in Trouble..................
Page 8: Before You Start
Before You Start About This Manual Thank you for purchasing this SATO CL4NX/CL6NX printer (hereafter referred to as "the printer"). This manual supplies basic information on how to operate the CL4NX/CL6NX. Read the manual carefully to understand each function of CL4NX/CL6NX before operation.
Page 9: Features Of The Product
SATO is solely responsible for the support and warranty of its product. Cisco makes no warranties, express or implied, with respect to SATO product or its inter operation with the listed Cisco product(s) and disclaims any implied warranties of merchantability, fitness for a particular use, or against infringement.
Page 10: Safety Precautions
Safety Precautions Safety Precautions This topic describes how to use the printer safely. Be sure to read the following information carefully before using the printer. Pictographic Symbols This operator manual and the printer labels use a variety of pictographic symbols. These symbols emphasize the safe and correct use of the printer and to prevent injury to others and property damage.
Page 11 If they are spilled and get inside the printer, immediately turn off the power switch, unplug the power cord from the outlet, and contact your SATO reseller or technical support center. Using the printer in this condition could cause a fire or electric shock.
Page 12 • If the printer is dropped or broken, immediately turn off the power switch, unplug the power cord from the outlet, and contact your SATO reseller or technical support center. Using the printer in this condition could cause a fire or electric shock.
Page 13 • Use of flame or heat around the head cleaning fluid is prohibited. Absolutely do not heat it or subject it to flames. • Keep the fluid out of reach of children to prevent them from accidentally drinking it. If a child accidentally drinks the fluid, immediately consult with a physician.
Page 14 Safety Precautions • Do not operate the power switch or plug in/ unplug the power cord with wet hands. Doing so could result in electric shock. Power supply • Keep the power cord away from hot devices. Getting the power cord close to hot devices could cause the cord’s covering to melt and cause a fire or electric shock.
Page 15: Precautions For Installation And Handling
Precautions for Installation and Handling Select a Safe Location Printer operation can be affected by the printer environment. Refer to the following instructions for installation and handling of the CL4NX/CL6NX printer. • Place the printer on a surface that is flat and level.
Page 16: Power Supply
Power Supply Power Supply Printer operation can be affected by the printer environment. Refer to the following instructions for installation and handling of the CL4NX/CL6NX printer. • The printer requires an AC power supply. Be sure to connect the printer to an AC power supply.
Page 17: Printing
(the combination of media and ribbon), and the printer settings (the print speed, the print darkness, etc.). Please sufficiently test the printer in your use environment, and use it with the optimal combination. If anything is unclear, or if you have any questions, contact your SATO sales representative or reseller.
Page 18: Regulatory Approval
Regulatory Approval Regulatory Approval FCC Warning You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 19 installed and operated keeping the radiator at least 20 cm or more away from person’s body (excluding extremities: hands, wrists, feet and ankles). Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : •...
Page 20 Regulatory Approval Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen. Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert werden.
Page 21: Environmentally Hazardous Materials
Environmentally Hazardous Materials RoHS Directive This printer restricts the use of the six hazardous materials listed below, as specified by RoHS directive. Hexavalent chromium Max. 0.1% Lead and lead compounds Max. 0.1% Mercury and mercury compounds Max. 0.1% Cadmium and cadmium compounds Max.
Page 22: Copyrights/Limitation Of Liability/Trademarks
Copyrights Copyrights/Limitation of Liability/Trademarks Copyrights Any unauthorized reproduction of the contents of this document, in part or whole, is strictly prohibited. © 2017 SATO Corporation. All rights reserved.
Page 23: Limitation Of Liability
Specifications and contents in this document are subject to change without notice. • Be sure to perform a virus check for the USB memory before connecting it to the printer. SATO Corporation shall not be held responsible for any printer malfunctions caused by a virus spread...
Page 24: Trademarks
Trademarks Trademarks • SATO is a registered trademark of SATO Holdings Corporation and its subsidiaries in Japan, the U.S. and other countries. • NiceLabel is a trademark or registered trademark of Euro Plus d.o.o. in the U.S.A and other countries.
Page 25: Basic Information
Basic Information Bundled Accessories After unpacking the printer, make sure that you have all the bundled accessories. If there are any missing items, contact the SATO reseller where you purchased the printer. • User documents (Quick Guide, Warranty, etc.) •...
Page 26: Optional Devices
Optional Devices Optional Devices The optional devices for the printer are as follows. The optional devices can be factory installed or installed by the customer engineer. Contact your SATO reseller or technical support center. Optional Devices Description Supported Models CL4NX...
Page 27 • For more details about the optional devices, contact your SATO sales representative.
Page 28: Parts Identification
Also, other devices like a barcode checker, barcode scanner or keyboard can be connected. • Be sure to perform a virus check on the USB memory before connecting it to the printer. SATO Corporation shall not be held responsible for any printer malfunctions caused by a virus spread via USB memory.
Page 29: Rear View
• Be sure to perform a virus check on the USB memory before connecting it to the printer. SATO Corporation shall not be held responsible for any printer malfunctions caused by a virus spread via USB memory. (7) LAN connector To connect the printer to the network using the LAN interface.
Page 30: Internal View
Internal View Internal View (1) Ribbon supply spindle (2) Ribbon rewind spindle (3) Ribbon roller (4) Print head (Consumables) Creates an image directly on the media or by using a ribbon. Clean the print head regularly. (5) Platen roller (Consumables) (6) Front cover (7) Media holder guide Used to hold the media roll.
Page 31: Parts Identification For The Operator Panel
Parts Identification for the Operator Panel Power button To power on the printer, press the power button until the LED lights up in blue. To power off the printer, press the power button for more than two seconds. (2) LED indicator (3) Color LCD Soft buttons The functions change depending on the screen.
Page 32 Parts Identification for the Operator Panel Example 2: The numerical value input screen of the Settings menu left soft button: Delete one character, right soft button: Save Back button Returns to the previous screen. Line button Toggle between Online/Offline mode or playback/pause the video. Enter button Confirm the selected item or setting value.
Page 33: Using The Operator Panel
Using the Operator Panel Display and Operation of the Operator Panel LED Indicator The LED indicator lights up or flashes to show the current status of the printer. The printer statuses which the LED indicator shows are as follows: LED Indicator Color Description Blue...
Page 34 Operations in Online/Offline Mode In Online mode, you can execute the print job. (1) Change to Offline mode. Offline Mode In Offline mode, the print job will stop. You can adjust the print settings, cancel the print job or feed the media. After you complete or cancel the print job, you can show the Settings mode.
Page 35: Status Icon
Status Icon The icons on the status bar of the display show the printer status. (1) Status bar Communication Interface Status Icon Description Bluetooth is enabled but not connected. Bluetooth is enabled and connected. Network link is enabled but not connected. Network link is enabled and connected.
Page 36 Status Icon Icon Description NFC is enabled and connected. Not connected to the NTP time server. Wi-Fi is authenticated, but not connected. Wi-Fi is connected. Signal Level: 1 Wi-Fi is connected. Signal Level: 2 Wi-Fi is connected. Signal Level: 3 Wi-Fi is connected.
Page 37 Waiting for external input/output signal. RFID mode is enabled. (CL4NX only) Standard code is disabled. The On-Demand mode of the SOS (SATO Online Services) is enabled. The Real Time mode of the SOS is enabled. The printer is connected to the SOS cloud.
Page 38 Status Icon Icon Description The Real Time mode of the SOS is enabled, but not connected to the SOS cloud. If LAN or Wi-Fi icon is grayed out, the printer is not connected to the network. If LAN or Wi-Fi icon is active, the Internet connection of the SOS cloud has a trouble.
Page 39 Print Job Status Icon Description Waiting for media removal. Remove the media. Ribbon is near the end. The rest of the ribbon is decreased. Prepare a new ribbon. Label is near the end. The rest of the media is decreased. Prepare new media. Command error detected.
Page 40: Operations When Errors Occur
Cancel the error. • Feed the media. • Change to Settings mode. • Change to guidance video. • Change to the SOS error screen on which the QR code and phone number are displayed if the SOS (SATO Online Services) is enabled.
Page 41 • The available operations vary, depending on the situation. (1) Error Icon (2) Error number (3) Clear the error if allowed for the active error. (4) Change to Offline mode if allowed for the active error. (5) The icon appears when the Settings mode or guidance video is available. The SOS icon appears when the SOS is enabled.
Page 42 Operations When Errors Occur Icon Description Print data is larger than the media size. Sensor error is detected. Print head is unlocked. Print head error is detected. • Communication error is detected. • BCC error is detected. • CRC error is detected. Receive buffer overflow.
Page 43 Icon Description • Writing/reading information to/from the RFID tag failed. (CL4NX only) • With Non-RFID warning enabled and RFID tag loaded, the items received do not contain an RFID issue command. (CL4NX only) • Wireless LAN setting error is detected.
Page 44: Guidance Videos
Menu Media roll loading Possible Possible (Standard) Media roll loading Possible Possible (Cutter) Media roll loading Possible Possible (Linerless) (CL4NX only) Media roll loading Possible Possible (Dispenser) Media roll loading Possible Possible (Dispenser with rewinder) Fan-fold media loading Possible Possible...
Page 45 Guidance Videos Show video from Error screen Startup Guide [Information] Menu Media roll replacement Possible Possible (Linerless) (CL4NX only) Media roll replacement Possible Possible (Dispenser) Media roll replacement Possible Possible (Dispenser with rewinder) Fan-fold media Possible Possible replacement (Standard) Fan-fold media...
Page 46 Guidance Videos 2. Follow the procedures to resolve the error according to the guidance video. Getting Access to the Guidance Video in Online Mode When in the Online mode, play the guidance video according to the following procedure. 1. Press the button in Online mode.
Page 47 3. Select [Information] using the buttons. 4. Press the button. The item list appears. 5. Select [Help] using the buttons. 6. Press the button. The guidance video list appears.
Page 48 Guidance Videos 7. Select the video for playback using the buttons, and then press the button. The guidance video starts. Operating the Guidance Video (1) Indication panel appears again when one of the buttons is pressed. (2) Stop the playback of the video and return to menu. (3) Playback the video from the start.
Page 49: Adjusting The Print Settings During Printing
Adjusting the Print Settings During Printing Follow the procedure below to adjust the print position, print darkness and print speed during printing. 1. Press the button to pause print job and change the printer to Offline mode. 2. Press the button.
Page 50: Canceling The Print Job
Canceling the Print Job • When [Printing] > [Advanced] > [Prioritize] menu has been set to [Commands] and the print settings have been specified by command, the changes made in the Adjustments mode will be applied only to the data already analyzed at that time. The settings specified by command will be applied to the rest of the data.
Page 51: Settings Mode
Settings Mode In the Settings mode, various setting of the printer can be operated. The topics here explain how to operate the Settings mode. Settings Mode Menus There are six main menus in the Settings mode and each menu contains many layers of submenus. Frequently used settings are also listed in the [Shortcut] menu so that you can directly access them.
Page 52 Changing to the Settings Mode 1. Press the button in Online mode. The printer enters Offline mode. 2. Press the button. The printer enters Settings mode.
Page 53: Logging In To/Logging Out Of The Settings Mode
• To exit the Settings mode, press the button. Logging In to/Logging Out of the Settings Mode The Settings mode logs in and logs out by the following procedure, if the password is enabled. • If the password is enabled, input the password after entering the Settings mode. When logged in to the Settings mode, [LOG OUT] appears on the bottom left of the screen.
Page 54 Item Selection 1. Select menu using the buttons. 2. Press the button. The item list appears. 3. Select an item using the buttons. 4. Press the button. If the selected item is a setting item, the setting screen appears. If the selected item is a handling item such as the auto calibration, copy, or delete, the starting screen or confirmation screen appears.
Page 55: Setting Value Input Or Selection
(1) There are more items in the next layer. (2) Return to the previous screen. Setting Value Input or Selection This topic describes the character and number input on the setting screen and how to select an item from the list. •...
Page 56 Setting Value Input or Selection • Character Input (1) Text box (2) Selection area (3) Delete the character to the left of the cursor indicated in the text box. (4) Select the character for input using the arrow buttons. The selected character will be highlighted in the selection area.
Page 57 (2) Selection area (3) Delete the number to the left of the cursor indicated in the text box. (4) Select the number for input using the arrow buttons. The selected number will be highlighted in the selection area. (5) Change the input mode. (6) Save the number you enter in the text box and return to the item list.
Page 58 Setting Value Input or Selection • Selection from the Box (1) Change the value in the selection box using the buttons. (2) Selection box (3) Perform the function as shown on the screen above. (4) Return to the previous screen. (5) Select an item using the buttons.
Page 59 (4) Cancel the IP address you enter in the text box and return to the item list. (5) Select the number to input using the buttons.
Page 60: Printer Memory And Usb Memory
Create clone data (copy the printer settings information) • Be sure to perform a virus check on the USB memory before connecting it to the printer. SATO Corporation shall not be held responsible for any printer malfunctions caused by a virus spread via USB memory. •...
Page 61: Getting Started
Getting Started Installation Installation Precautions Install the printer in a location as follows: • A location that is horizontal and stable. • A location that has sufficient space for operating the printer. Do not install the printer in a location as follows. Doing so could cause the printer to malfunction. •...
Page 62 Installation Precautions • A location with a lot of electrical noise. • A location with a large fluctuation in power. • A location with an explosive atmosphere (flammable gas or vapor).
Page 63: Installation Space
Make sure that there is sufficient space around the printer so that the top cover can be fully opened when operating or cleaning the printer, or replacing consumables. The dimensions of the front view of the printer are as follows: CL4NX • The image above is the standard model.
Page 64: Side View
Side View CL6NX • The image above is the standard model. Side View Make sure that there is sufficient space around the printer so that the top cover can be fully opened when operating or cleaning the printer, or replacing consumables. Make sure that there is sufficient space on the rear side of the printer so that no stress is applied to the power cord or cables connected to the printer.
Page 65: Bottom View
The dimensions of the side view of the printer are as follows: • The arrow indicates the front of the printer. Bottom View The bottom surface dimensions of the printer are as follows: CL4NX • The arrow indicates the front of the printer.
Page 66 Bottom View CL6NX • The arrow indicates the front of the printer.
Page 67: Powering On/Off The Printer
Make sure that the AC voltage of your region is in the range of AC 100 - 240 V, 50 - 60 Hz. If your local voltage is not in the stated range, contact your SATO reseller or technical support center.
Page 68 Connecting the Power Cord • This product is also designed for IT power distribution system with phase-to-phase voltage 230 V.
Page 69: Powering On The Printer
Powering On the Printer • Do not touch the power button, connect or disconnect the power cord while your hands are wet. Doing so could cause an electric shock. • You can power on/off the printer from the main power source by enabling [Start on AC] under the [System] menu.
Page 70: Powering Off The Printer
Powering Off the Printer Powering Off the Printer • Do not touch the power button, connect or disconnect the power cord while your hands are wet. Doing so could cause an electric shock. • Do not power off the printer during operation, such as when printing or updating. Doing so could cause a malfunction of the printer.
Page 71 2. Press the power button for more than two seconds to power off the printer.
Page 72: Initial Setup (Startup Guide)
Initial Setup (Startup Guide) Initial Setup (Startup Guide) The topics here explain how to complete the startup guide that appears when you power on the printer for the first time after purchase.
Page 73: Overview Of The Startup Guide
Overview of the Startup Guide When you power on the printer for the first time after purchase, the display shows the startup guide. The startup guide is a function to help you through the initial printer settings, such as setting date and time, and loading the ribbon and media.
Page 74 Overview of the Startup Guide 4. City Setting with Optional RTC Kit Set the city (time zone). 5. Date Setting with Optional RTC Kit Set the date. 6. Time Setting with Optional RTC Kit Set the time. 7. Print Method Setting Set whether to use the ribbon or direct thermal media to print.
Page 75 8. Ribbon Setting Load the ribbon. Appears if you have selected [Use Ribbon] in the print method setting. 9. Media Sensor Type Setting Set the sensor type for detecting the media. 10. Media Setting Load the media. 11. Completion of Initial Setup Screen Finish the startup guide.
Page 76 Overview of the Startup Guide Select whether or not to show the startup guide during the next startup, and press the button to confirm.
Page 77: Startup Screen
Startup Screen When you power on the printer for the first time after purchase, the display shows the startup guide. 1. Press the power button of the operator panel until the LED lights blue to power on the printer. The startup screen appears.
Page 78: Language Selection
Language Selection Language Selection Select the display language. 1. Select the language name using the buttons. 2. Press the button or button to confirm.
Page 79: Region Setting With Optional Rtc Kit
Region Setting with Optional RTC Kit Set the region (time zone). 1. Select the region using the buttons. 2. Press the button or button to confirm.
Page 80: City Setting With Optional Rtc Kit
City Setting with Optional RTC Kit City Setting with Optional RTC Kit Set the city (time zone). 1. Select the city using the buttons. 2. Press the button or button to confirm.
Page 81: Date Setting With Optional Rtc Kit
Date Setting with Optional RTC Kit Set the date. 1. Select the current value using the buttons, and move the cursor using the buttons. 2. When you have completed the date setting, press the button or button to confirm.
Page 82: Time Setting With Optional Rtc Kit
Time Setting with Optional RTC Kit Time Setting with Optional RTC Kit Set the time. 1. Select the current value using the buttons, and move the cursor using the buttons. 2. When you have completed the time setting, press the button or button to confirm.
Page 83: Print Method Setting
Print Method Setting Set whether to use the ribbon or direct thermal media to print. 1. Select the print method using the buttons. [Use Ribbon] Print using a ribbon. [Direct Thermal] Print using direct thermal media. 2. Press the button or button to confirm.
Page 84: Ribbon Setting
Ribbon Setting Ribbon Setting Load the ribbon. You can check the loading method of the ribbon through the video. • Appears if you have selected [Use Ribbon] in the print method setting. 1. Press the button to play the video. The video starts.
Page 85: Media Sensor Type Setting
If [Print Mode] is set to [Tear-Off], [Dispenser], or [Cut & Print], only [Gap] and [I-Mark] will be available. ◦ For CL4NX, if [Print Mode] is set to [Linerless], only [None] and [I-Mark] will be available. 2. Press the button or...
Page 86: Media Setting
Load the media. You can check the loading method of the media through the video. 1. Press the button. For the models other than the CL4NX linerless model, the selection screen of the video for playback appears. Proceed to step 2. For the CL4NX linerless model, the video appears immediately after the button is pressed.
Page 87 For Dispenser Model [Dispenser] Shows the video on how to eject the liner out of the printer. [Rewinder] Shows the video on how to rewind the liner in the printer. 3. Press the button or button. The video starts. 4. Load the media while checking the video. 5.
Page 88: Completion Of Initial Setup Screen
Completion of Initial Setup Screen Completion of Initial Setup Screen When the startup guide completes, the completion of initial setup screen appears. 1. If you want the startup guide to show the next time you start up, press the button. If not, press the button.
Page 89: Startup Guide Cancelation
Startup Guide Cancelation You can cancel the startup guide at any time. 1. Press the button while configuring the startup guide. The screen to confirm whether or not to show the startup guide again appears. 2. Select whether or not to show the startup guide during the next startup using the buttons, and press the button to confirm.
Page 90: Configuring The Printer According To Media And Options
Configuring the Printer According to Media and Options Configuring the Printer According to Media and Options Before starting to print with the printer, configure the printer according to the media to be used and the installed options.
Page 91: Print Method
Print Method The printer supports two types of print methods, thermal transfer and direct thermal. Thermal Transfer (Use Ribbon) Prints using a ribbon. Direct Thermal Prints using direct thermal media. • Ribbon is not necessary if you are using direct thermal media. Change the print method according to the following procedure: 1.
Page 92 Print Method 2. Press the button. The printer enters Settings mode. 3. Select [Printing] using the buttons. 4. Press the button. The item list appears.
Page 93 5. Select [Ribbon] using the buttons. 6. Press the button. The [Ribbon] screen appears. 7. Select the print method using the buttons. [Use Ribbon] Prints using a ribbon. [Direct Thermal] Prints using direct thermal media. 8. Press the button to confirm.
Page 94: Media Sensor Type
I-mark label Gap label I-mark journal paper/ linerless label (CL4NX only) (1) Media feed direction Set the sensor type to detect the print position according to the media to be used. Set the sensor type according to the following procedure: 1.
Page 95 2. Press the button. The printer enters Settings mode. 3. Select [Printing] using the buttons. 4. Press the button. The item list appears.
Page 96 If you have selected [Tear-Off], [Dispenser], or [Cut & Print] in the [Print Mode] menu, only [Gap] and [I-Mark] will be available. • If you have selected [Linerless] in the [Print Mode] menu (CL4NX only), only [None] and [I-Mark] will be available.
Page 97 8. Press the button to confirm.
Page 98: Print Mode
You can specify this option only if you have installed the dispenser unit. [Linerless] (CL4NX only) Cuts each label while printing the specified number of labels. You can specify this option only if you have installed the linerless cutter kit.
Page 99 1. Press the button in Online mode. The printer enters Offline mode. 2. Press the button. The printer enters Settings mode. 3. Select [Printing] using the buttons.
Page 100 Print Mode 4. Press the button. The item list appears. 5. Select [Print Mode] using the buttons. 6. Press the button. The [Print Mode] screen appears.
Page 101 If the optional cutter unit is installed, [Continuous], [Tear-Off], [Cutter], and [Cut & Print] are available. • If the optional dispenser unit is installed, [Continuous], [Tear-Off], and [Dispenser] are available. • If the optional linerless cutter kit is installed to CL4NX, only [Linerless] is available. 8. Press the button to confirm.
Page 102: Connecting The Printer To A Computer
Connecting the Printer to a Computer Connecting the Printer to a Computer The topics here explain how to connect the printer to a computer, and how to install the printer driver and the All-In-One Tool.
Page 103: Procedure For Connecting The Printer To A Computer
Procedure for Connecting the Printer to a Computer The printer supports various interfaces and can be connected to a computer in an optimum way for your environment. When you have installed the printer driver to the computer, the data created with the computer (documents and illustrations) can be printed to a label through easy operations.
Page 104: Connecting Interfaces
Available Interfaces Connecting Interfaces Available Interfaces The printer supports the following interfaces. • A printer connected with multiple interface cables can continue to operate when receiving data. However, you cannot receive data from more than one interface at a time. Normally, do not use multiple interfaces at a time. •...
Page 105: Usb Interface Connection (Standard)
• Do not connect or disconnect the interface cables (or use a switch box) with power supplied to either the printer or computer. This may cause damage to the interface circuitry in the printer or computer and is not covered by warranty. USB Interface Connection (Standard) Connect the interface cable when the printer is powered off.
Page 106: Bluetooth Interface Connection (Standard)
NFC Interface Connection (Standard) The communication condition settings must be configured according to your network environment. Set the IP address of the printer. The IP address of the printer can be set through the printer's [Interface] menu or the All-In-One Tool. •...
Page 107: Rs-232C Interface Connection (Standard)
• This feature is supported on printers from serial number 6B~ and above. • If it does not communicate well, shift the Android device to the front, back, left and right, and then hold it up again. • For the operation of the NFC for the Android device, refer to the user manual for the Android device.
Page 108: Ieee1284 Interface Connection (Standard)
IEEE1284 Interface Connection (Standard) • To use the RS-232C interface to connect with the computer, the printer's [Interface] > [RS-232C] > [Interface] menu must be set to [RS-232C]. • The interface settings of the computer can be confirmed by the following. In the Device Manager, right-click [Ports] >...
Page 109: Wireless Lan Interface Connection (Optional)
• If the printer is powered on without installing the printer driver, Windows' Plug & Play runs. When you use the printer driver, do not turn on the printer while the cable is connected, until instructed in the procedure for installing the printer driver. •...
Page 110 Wireless LAN Interface Connection (Optional) The printer driver performs data communication using the dedicated SOCKET interfaces. The communication condition settings must be configured according to your network environment. Set the IP address of the printer. The IP address of the printer can be set through the printer's [Interface] menu or the All-In-One Tool. •...
Page 111: Configuring The Interface Settings
Configuring the Interface Settings Interface Setting Methods Configure the interface settings of the printer according to the communication conditions of the connected network and computer. You can set the interface settings of the printer doing either of the following. • Set from the [Interface] menu of the printer •...
Page 112 Configuring the Interface Settings from the Interface Menu of the Printer 2. Press the button. The printer enters Settings mode. 3. Select [Interface] using the buttons. 4. Press the button. The item list appears.
Page 113 Sets to ignore CR/LF codes. [Ignore CAN/DLE] Sets to ignore CAN/DLE codes. [External I/O] Sets the external signal (EXT). Appears only if the combo interface board is installed. [RFID] (CL4NX only) Sets the RFID. Appears only for the RFID model.
Page 114: Configuring The Interface Settings Using The All-In-One Tool
Installing the All-In-One Tool When you use the All-In-One Tool, you can easily set and manage the printer. Download the All-In-One Tool and All-In-One Tool Manual from the SATO All-In-One Tool download site http://www.satoworldwide.com/software/all-in-one-tool.aspx, and install the software to a computer.
Page 115 The printer is shown on the main screen. • If it is not detected, try to add it manually from [Add new printer]. If it is still not detected, try the following. ◦ Check that the printer is powered on. ◦...
Page 116 Configuring the Interface Settings Using the All-In-One Tool 4. Select the printer on the main screen, and click [Interface Configuration]. 5. Open the [LAN] tab.
Page 117 6. Select or enter the LAN settings as necessary. (1) When you select [Enable], the IP address which is assigned from the DHCP server becomes available. You cannot set the IP address, subnet mask, or default gateway address. When you set the IP address manually, select [Disable].
Page 118 For Windows 7/8/8.1/Server 2012, the printer will be added to [Devices and Printers] as an unspecified device. ◦ If a message is displayed that indicates new hardware is detected on Windows Vista/ Server 2008, cancel it. 2. Activate [SATO] > [SATO All-In-One Application] on the computer.
Page 119 3. Select [Auto-Discover] from the [Tools] menu on the main screen. The printer is shown on the main screen. If it is not detected, try to add it manually from [Add new printer]. Adding the Printer Manually from [Add new printer] a.
Page 120 Configuring the Interface Settings Using the All-In-One Tool 4. Select the printer on the main screen, and click [Interface Configuration]. 5. Open the [Wireless LAN Security] tab.
Page 121 6. Select or enter the wireless LAN settings as necessary. 7. When the settings are completed, click [Set]. The settings on the screen are sent to the printer. 8. Power off the printer, disconnect the USB cable, and power on the printer.
Page 122: Installing The Printer Driver
SATO CL4NX 609dpi SATO CL6NX 203dpi CL6NX SATO CL6NX 305dpi Compatible OS For OS compatible with the printer driver, access the SATO printer driver download site http:// www.satoworldwide.com/software/gallerydriver.aspx and refer to the "Support OS" row of the SATO Windows printer driver.
Page 123 [General] tab. 1. Power off the printer and connect the USB cable to a computer. 2. Start Windows. 3. Download the printer driver from the SATO printer driver download site http:// www.satoworldwide.com/software/gallerydriver.aspx. 4. Extract the downloaded compressed file of the printer driver.
Page 124 Installing the Printer Driver (USB) 6. Open [Devices and Printers], right-click the added printer in [Unspecified], and select [Properties].
Page 125 7. In the [Hardware] tab, click [Properties].
Page 126 Installing the Printer Driver (USB) 8. In the [General] tab, click [Change settings] (if there is no [Change settings], move to the next step.) 9. In the [Driver] tab, click [Update Driver].
Page 127 10. Select [Browse my computer for driver software]. 11. Click [Browse], select the folder of the downloaded printer driver, and click [Next].
Page 128 Installing the Printer Driver (USB) 12. When the security warning screen appears, click [Install]. • The warning screen above may not appear depending on the version of the printer driver or your computer environment. • If a security warning screen indicating that another process is blocking access appears, follow the steps on the screen, and click [Next].
Page 129: Installing The Printer Driver (Lan/Wireless Lan)
16. In [Devices and Printers], confirm that the printer is added to [Printers]. • The settings of the printer driver should be performed by the Administrator Privilege. Installing the Printer Driver (LAN/Wireless LAN) Do the following procedures to install the printer driver using a LAN/Wireless LAN. The following procedures use Windows 8.1 as an example.
Page 130 Installing the Printer Driver (LAN/Wireless LAN) 2. Start Windows. 3. Download the printer driver from the SATO printer driver download site http:// www.satoworldwide.com/software/gallerydriver.aspx. 4. Extract the downloaded compressed file of the printer driver. 5. Execute PrnInst.exe to start the installer.
Page 131 9. Select the model of the printer and click [Next]. • Select the model which is compatible with the resolution of the printer. The resolution of the printer is displayed on the upper left of the Online/Offline screen.
Page 132 Installing the Printer Driver (LAN/Wireless LAN) 10. Click [Add Port]. A list of the printers found on the network appears. 11. Select the printer to add and click [Add]. If the printer is not shown on the list, click [Refresh]. If the printer is still not shown on the list, add the printer using the following procedures.
Page 133 a. Click [Manual]. b. Select [TCP/IP (LAN)] from [Select port type], and click [OK]. c. Configure the TCP/IP (LAN) port. (1) Enter the port name. (2) Enter the printer name or IP address. (3) Normally, it is not necessary to change the timeout settings. (4) Confirm the entered information.
Page 134 Installing the Printer Driver (LAN/Wireless LAN) 12. Click [Finish]. 13. When the security warning screen appears, click [Install]. The printer driver is installed. • The warning screen above may not appear depending on the version of the printer driver or your computer environment. •...
Page 135: Installing The Printer Driver (Bluetooth)
14. Open [Devices and Printers]* and confirm that the printer driver is installed. *[Printers] in Windows Vista • The settings of the printer driver should be performed by the Administrator Privilege. Installing the Printer Driver (Bluetooth) To use the printer driver with the Bluetooth interface connection, install the printer driver and add the printer to the computer as a Bluetooth device.
Page 136 When using multiple printers, it is necessary to install as many printer drivers as printers, to identify each printer. 1. Start Windows. 2. Download the printer driver from the SATO printer driver download site http:// www.satoworldwide.com/software/gallerydriver.aspx. 3. Extract the downloaded compressed file of the printer driver.
Page 137 7. Click [Install Printer]. 8. Select the model of the printer and click [Next].
Page 138 Installing the Printer Driver (Bluetooth) • Select the model which is compatible with the resolution of the printer. The resolution of the printer is displayed on the upper left of the Online/Offline screen. 9. Click [Add Port].
Page 139 10. Click [Manual] and add a port manually. 11. Select [SERIAL (COM)] from the [Select port type] drop down list and click [OK]. 12. Enter the port name (and port information as necessary), and click [OK]. Normally, it is not necessary to change the timeout settings.
Page 140 Installing the Printer Driver (Bluetooth) 13. Click [Finish]. 14. When the security warning screen appears, click [Install]. The printer driver is installed. • The warning screen above may not appear depending on the version of the printer driver or your computer environment. •...
Page 141 15. Open [Devices and Printers]* and confirm that the printer driver is installed. *[Printers] in Windows Vista 16. Power on the printer. 17. Confirm that Bluetooth is enabled (initial value) in the [Interface] menu of the printer. After you confirm it, return the printer to [Online].
Page 142 19. Select the printer from the search device list and click [Pair]. • The initial value of the device name for the printer is "SATO PRINTER_xxxxxxxxxxxx (BD address)". You can check and change it on the [Bluetooth] > [Name] on the [Interface] menu of the printer.
Page 143 • The default passcode of the printer is 0000. You can check and change it on the [Bluetooth] > [PIN Code] on the [Interface] menu of the printer. The printer is added as a Bluetooth device.
Page 144 Installing the Printer Driver (Bluetooth) 21. Open [Devices and Printers]*, right-click the printer added as a Bluetooth device, and select [Properties]. *[Printers] in Windows Vista...
Page 145 22. Confirm the port assigned as the [Serial port (SPP)] in the [Services] tab, and click [OK].
Page 146 Installing the Printer Driver (Bluetooth) 23. Again, open [Devices and Printers]*, right-click the printer checked in step 15, and select [Printer properties]. *[Printers] in Windows Vista...
Page 147 24. Select the port of the Bluetooth device checked in step 22 in [Print to the following port(s). ] in the [Ports] tab, and click [OK]. The printer driver can be used with the Bluetooth interface connection. When printing, use the printer for which you changed the setting in steps 23 to 24, not the printer added as the Bluetooth device.
Page 148: Installing The Printer Driver (Rs-232C)
Installing the Printer Driver (RS-232C) • The settings of the printer driver should be performed by the Administrator Privilege. Installing the Printer Driver (RS-232C) Do the following procedures to install the printer driver using RS-232C interfaces. The following procedures use Windows 8.1 as an example.
Page 149 1. Connect the printer and computer with the RS-232C cable, and power on the printer. 2. Start Windows. 3. Download the printer driver from the SATO printer driver download site http:// www.satoworldwide.com/software/gallerydriver.aspx. 4. Extract the downloaded compressed file of the printer driver.
Page 150 Installing the Printer Driver (RS-232C) 7. Click [Next]. 8. Click [Install Printer].
Page 151 9. Select the model of the printer and click [Next]. • Select the model which is compatible with the resolution of the printer. The resolution of the printer is displayed on the upper left of the Online/Offline screen.
Page 152 Installing the Printer Driver (RS-232C) 10. Click [Add Port]. 11. Click [Manual] and add a port manually. 12. Select [SERIAL (COM)] from the [Select port type] drop down list and click [OK].
Page 153 13. Enter the port name (and port information as necessary) and click [OK]. Normally, it is not necessary to change the timeout settings. 14. Click [Finish].
Page 154 Installing the Printer Driver (RS-232C) 15. When the security warning screen appears, click [Install]. The printer driver is installed. • The warning screen above may not appear depending on the version of the printer driver or your computer environment. • If a security warning screen indicating that another process is blocking access appears, follow the steps on the screen, and click [Next].
Page 155: Installing The Printer Driver (Ieee1284)
[General] tab. 1. Power off the printer and connect the IEEE1284 compliant cable to a computer. 2. Start Windows. 3. Download the printer driver from the SATO printer driver download site http:// www.satoworldwide.com/software/gallerydriver.aspx. 4. Extract the downloaded compressed file of the printer driver.
Page 156 Installing the Printer Driver (IEEE1284) 6. Open [Devices and Printers], right-click the added printer in [Unspecified], and select [Properties].
Page 157 7. In the [Hardware] tab, click [Properties].
Page 158 Installing the Printer Driver (IEEE1284) 8. In the [General] tab, click [Change settings] (if there is no [Change settings], move to the next step.) 9. In the [Driver] tab, click [Update Driver].
Page 159 10. Select [Browse my computer for driver software]. 11. Click [Browse], select the folder of the downloaded printer driver, and click [Next].
Page 160 Installing the Printer Driver (IEEE1284) 12. When the security warning screen appears, click [Install]. • The warning screen above may not appear depending on the version of the printer driver or your computer environment. • If a security warning screen indicating that another process is blocking access appears, follow the steps on the screen, and click [Next].
Page 161: Uninstalling The Printer Driver
When you do the printer driver setup, the properties settings, or the print settings, log in with Administrator Privilege. 1. Power off the printer. 2. Start Windows. 3. Download the printer driver from the SATO printer driver download site http:// www.satoworldwide.com/software/gallerydriver.aspx.
Page 162 Uninstalling the Printer Driver 4. Extract the downloaded compressed file of the printer driver. 5. Execute PrnInst.exe to start the installer. 6. If a user account control message appears, click [Yes] or [Continue]. 7. Click [Next]. 8. Click [Uninstall Printer].
Page 163 9. Check the check box of the printer you want to uninstall and click [Next]. You can select multiple printers. The printer driver is uninstalled. • When the multiple printers are shown, as long as you do not remove all of the printers, the files related to the installed printer drivers are not removed.
Page 164: Printer Driver Features
Configuring the Printer Driver Settings as an Administrator Printer Driver Features The topics here explain how to open the printer driver setting screens and provide an overview of the printer driver features. Configuring the Printer Driver Settings as an Administrator Configuring the Printer Driver Settings as an Administrator (Windows 7/8/8.1/Server 2012) When printing a layout created by an application software, configure the printer driver settings first.
Page 165 3. Open the [Sharing] tab.
Page 166 Configuring the Printer Driver Settings as an Administrator 4. Click [Change Sharing Options].
Page 167 If [Change Sharing Options] is not shown, do the following procedures. a. Open the [Control Panel] and select [Network and Sharing Center].
Page 168 Configuring the Printer Driver Settings as an Administrator b. Select [Change advanced sharing settings]. c. In [File and printer sharing], select [Turn off file and printer sharing] and click the [Save changes] button.
Page 169: Configuring The Driver Settings
Configuring the Printer Driver Settings as an Administrator (Windows Vista/Server 2008) When printing a layout created by an application software, configure the printer driver settings first. The settings of the printer driver should be done by the administrator. If you change a setting value or add a printer port through someone other than the administrator, an error screen appears and the processes you operated are not reflected.
Page 170 Outputs the current driver settings to a file and reads the settings. (6) [International] Sets the display language of the printer driver. • Be sure to manage the master data for fonts by customer. SATO do not take responsibility for data stored on the printer.
Page 171: Configuring The Printer Settings
Configuring the Printer Settings [Printing Defaults] and [Printing Preferences] These functions can configure the media settings and printing modes of the printer from the printer driver and send them to the printer. Use [Printing Defaults] or [Printing Preferences] from the properties screen of the printer. When configuring the printer driver for all users, use [Printing Defaults].
Page 172 Configuring the Printer Settings How to Show the [Printing Preferences] Settings Screen When you open the printer driver [Properties], select the [General] tab and click [Preferences], the [Printing Preferences] settings screen is opened. The user specific printer driver settings can be selected.
Page 173: Outputting A Label From An Application Software
Selects the unit to be used. (8) [About] Shows the version of the printer driver and provides access to the SATO homepage. Outputting a Label from an Application Software The method for starting a print job varies depending on application software. In general, print jobs begin when you click [Print] button in the dialog that is displayed after selecting [Print] from the [File] menu.
Page 174 Outputting a Label from an Application Software Before starting the print job, confirm that the printer driver to be used in the application software is set to the appropriate printer driver for the printer you are using. The method for setting the printer driver varies depending on the application software. In general, select the item you want from the list that is displayed when you select [Print] from the [File] menu, or when you click [▼] in [Printer Name] in the dialog.
Page 175: Printer Driver Sharing Function
The following shows how to set the printer driver when using the printer driver with sharing settings. 1. In both the print server and clients, download and install the printer driver from the SATO printer driver download site http://www.satoworldwide.com/software/ gallerydriver.aspx.
Page 176 Printer Driver Sharing Function 4. Turn off the bi-directional communication of the printer driver in the client. Environment Setting Method Windows Vista/Server 2008 In the printer driver, open [Properties] > [Ports], and uncheck [Enable bidirectional support]. Windows 7/8/8.1/Server 2012 In the printer driver, open [Printer properties] > [Ports], and uncheck [Enable bidirectional support].
Page 177: All-In-One Tool Features
The main functions of the All-In-One Tool are as follows: • For details of the All-In-One Tool, download and read the All-In-One Tool Manual from the SATO All-In-One Tool download site http://www.satoworldwide.com/software/all-in- one-tool.aspx. (1) Print and interface settings can be configured from the [Configuration] panel displayed when selecting the printer on the main screen.
Page 178: Loading Media And Ribbon
Media, Ribbon and Print Methods Loading Media and Ribbon Media, Ribbon and Print Methods The printer supports two types of print methods, thermal transfer and direct thermal. The media or ribbon to be used varies depending on the print method. Thermal transfer Print using a ribbon.
Page 179: Loading Media
Loading Media The topics here explain how to load the media.
Page 180: Usable Media
Media roll • Fan-fold media The printer uses media sensors to detect I-marks or Gaps on the media in order to precisely print the content. I-mark label Gap label I-mark journal paper/ linerless label (CL4NX only) (1) Media feed direction...
Page 181: Adjusting The Position Of The Media Sensor
Adjusting the Position of the Media Sensor When you use nonstandard media (for example, media with printing on the underside, or media with a special shape), the media sensor cannot detect the I-mark or Gap of the media correctly. In such a case, adjust the position of the media sensor to detect the I-mark or Gap correctly.
Page 182: Loading The Media
Loading the Media Roll Loading the Media Precautions for Loading the Media Use genuine SATO media and ribbons for the printer, for optimum print quality. • The print head and its surroundings are hot after printing. Be careful not to touch it, to avoid being burned.
Page 183 • Open the top cover fully to prevent accidental drop of the cover. 2. Push the head lock lever (2) towards the rear.
Page 184 Loading the Media Roll 3. Pull the media holder guide (3) and media guide (4) away from the printer. Turn the knob (5) counterclockwise to release the media guide. 4. Load the media in the media holder (6). Make sure that the media roll is all the way in towards the inside of the printer. 5.
Page 185 6. Pass the media below the media damper (7) and the media sensor guide (8) while pushing the media to inside of the printer. Make sure that the end of the media extends out the front of the printer. 7. Press the print head down until the head lock lever is locked. 8.
Page 186: Loading The Fan-Fold Media
Loading the Fan-fold Media • When closing the top cover, be careful not to pinch your fingers. 10. Perform a test print to make sure that the media is loaded correctly. • You need to load the ribbon when printing using thermal transfer. Loading the Fan-fold Media 1.
Page 187: Loading The Media With The Optional Cutter Unit
3. Place the fan-fold media on a flat location, and load the media from the media slot on the rear or the bottom of the printer. The routing path of the media is shown in the below picture. Load the media from the rear of the printer Load the media from the bottom of the printer.
Page 188 Loading the Media with the Optional Cutter Unit • Open the top cover fully to prevent accidental drop of the cover. 2. Push the head lock lever (2) towards the rear.
Page 189 3. Pull the media holder guide (3) and media guide (4) away from the printer. Turn the knob (5) counterclockwise to release the media guide. 4. Load the media roll or the fan-fold media. For Media Roll The routing path of the media is shown in the below picture. Face-in media Face-out media...
Page 190 Loading the Media with the Optional Cutter Unit a. Load the media in the media holder (6). Make sure that the media roll is all the way in towards the inside of the printer. b. Push the media holder guide (3) lightly against the media roll. For Fan-fold Media a.
Page 191 Load the media from the rear of the printer Load the media from the bottom of the printer. • When loading the media, make sure that the print side faces up. 5. Pull the tab (7) of the cutter unit in the direction A, and then open up the cutter- open lever to (B).
Page 192 Loading the Media with the Optional Cutter Unit 7. Press the print head down until the head lock lever is locked. 8. Close the cutter and then push the tab (7) in the reverse direction to lock it. 9. Press the media guide (4) lightly against the end of the media, and then turn the knob (5) to lock the media guide.
Page 193: Loading The Media With The Optional Dispenser Unit And Liner Discharge Outlet
• You need to load the ribbon when printing using thermal transfer. Loading the Media with the Optional Dispenser Unit and Liner Discharge Outlet The below topic describes the procedure to dispense the label and eject the liner out of the printer. 1.
Page 194 Loading the Media with the Optional Dispenser Unit and Liner Discharge Outlet 3. Pull the media holder guide (3) and media guide (4) away from the printer. Turn the knob (5) counterclockwise to release the media guide. 4. Load the media in the media holder (6). Make sure that the media roll is all the way in to inside of the printer.
Page 195 6. Pass the media below the media damper (7) and the media sensor guide (8) while pushing the media to inside of the printer. Make sure that the end of the media extends out the front of the printer. 7. Press the tab (9) at the front of the printer to open the dispenser unit (10). 8.
Page 196: Loading The Media With The Optional Dispenser Unit And Liner Discharge Rewinder
Loading the Media with the Optional Dispenser Unit and Liner Discharge Rewinder 9. Pass the liner (12) through the gap of the dispenser unit to the outside of the printer. 10. Adjust the dispenser roller (13) to the center of the label. 11.
Page 197 • The maximum diameter of the liner that can be rewound in the printer is φ120 mm (4.72"). • The routing path of the media is shown in the below picture. Label Liner 1. Open the top cover (1). • Open the top cover fully to prevent accidental drop of the cover.
Page 198 Loading the Media with the Optional Dispenser Unit and Liner Discharge Rewinder 2. Push the head lock lever (2) towards the rear. 3. Pull the media holder guide (3) and media guide (4) away from the printer. Turn the knob (5) counterclockwise to release the media guide. 4.
Page 199 5. Push the media holder guide (3) lightly against the media roll. 6. Pass the media below the media damper (7) and the media sensor guide (8) while pushing the media to inside of the printer. Make sure that the end of the media extends out the front of the printer. 7.
Page 200 Loading the Media with the Optional Dispenser Unit and Liner Discharge Rewinder 8. Remove about 80 cm (31.5") of labels (11) from the liner (12). 9. Pass the liner (12) through the gap of the dispenser unit to the inside of the printer. 10.
Page 201: Removing The Liner From The Rewinder
12. Rotate the liner rewinder (14) counterclockwise by hand, to wind the liner. 13. Close the print head. 14. Close the dispenser unit. 15. Press the media guide lightly against the end of the media, and then turn the knob to lock the media guide.
Page 202 Removing the Liner from the Rewinder 2. Place the clip back to its original position.
Page 203: Loading Ribbon
Loading Ribbon You need to load the ribbon when printing using thermal transfer. The topics here explain how to load and replace the ribbon.
Page 204: Checking The Ink Side Of The Ribbon
Checking the Ink Side of the Ribbon Checking the Ink Side of the Ribbon There are two wind directions for the ribbon. Face-out means the ink is on the outer side and Face-in means the ink is on the inner side. The printer supports both wind directions. You can examine the ink side of the ribbon using the following procedure.
Page 205: Loading The Ribbon
Touching the edge of the print head with your bare hand could cause injury. • Use genuine SATO media and ribbons for the printer, for optimum print quality. • The routing path of the ribbon is shown in the below picture.
Page 206 Loading the Ribbon • Open the top cover fully to prevent accidental drop of the cover. 2. Push the ribbon rewind spindle (2) all the way in. If there is any ribbon on the ribbon rewind spindle, remove it from the spindle before installing new ribbon.
Page 207 4. Load the ribbon (4) onto the ribbon supply spindle (5). While taking note of the wind direction, insert the ribbon all the way in. 5. From the ribbon supply spindle (5), pass the ribbon below the print head (6). 6.
Page 208 Loading the Ribbon 7. If the media is already loaded, press the print head down until the head lock lever is locked. If the media is not loaded, load the media. 8. Close the top cover. • When closing the top cover, be careful not to pinch your fingers.
Page 209: Replacing The Ribbon
Replacing the Ribbon 1. Open the top cover (1). • Open the top cover fully to prevent accidental drop of the cover. 2. Push the head lock lever (2) towards the rear.
Page 210 Replacing the Ribbon 3. Press the tab (3) on the tip of the ribbon rewind spindle to pull it out. 4. Pull to remove the used ribbon from the ribbon rewind spindle. 5. Push the ribbon rewind spindle (4) all the way in. 6.
Page 211 7. Load the ribbon (5) onto the ribbon supply spindle (6). While taking note of the wind direction, insert the ribbon all the way in. 8. From the ribbon supply spindle (6), pass the ribbon below the print head (7). 9.
Page 212 Replacing the Ribbon 10. Press the print head down until the head lock lever is locked. 11. Close the top cover. • When closing the top cover, be careful not to pinch your fingers. 12. Press the button (FEED) to feed the media. 13.
Page 213: When To Replace Media And Ribbon
When to Replace Media and Ribbon Checking the Remaining Amount of Media and Ribbon You can check the remaining amount of media and ribbon according to the following procedure. • Checking through the window on the right side of the printer You can visually check the remaining amount of media and ribbon in the printer through the window on the right side of the printer (1).
Page 214: Conditions That Trigger Paper End, Label Near End, Ribbon End And Ribbon Near End
Conditions That Trigger Paper End Conditions That Trigger Paper End, Label Near End, Ribbon End and Ribbon Near End Conditions That Trigger Paper End The conditions that trigger paper end vary depending on the operation of the printer. Conditions That Trigger Paper End in the Feeding Operation A paper-end occurs if the no-paper condition persists even after the paper-end sensor detects the no- paper condition when 15 mm (0.59") continues to be fed.
Page 215 2. If the amount of printing remaining is less than the distance between the print head position and paper end sensor -15 mm (-0.59"), a paper end error occurs after completing the output of 1. If the amount of media remaining is more than the distance between the print head position and paper end sensor -15 mm (-0.59"), a paper end error occurs right after detecting the paper end, and the printer will reprint after clearing the paper end error.
Page 216 Conditions That Trigger Paper End When the Amount of Printing Remaining Is More Than the Amount of Media Remaining • If the amount of printing remaining is more than the amount of media remaining when a paper end error is detected, the printer cannot finish the print job. Printing stops immediately and a paper end error occurs.
Page 217: Conditions That Trigger Label Near End
If there are multiple sheets between the print head and paper end sensor when a paper end error is detected, a paper end error will occur only after finishing the label currently being printed. (1) Print head position (2) Paper end sensor (3) Amount of media remaining (4) Amount of printing remaining Conditions That Trigger Label Near End...
Page 218: Printer Settings
[Shortcut] Menu Printer Settings The [Settings] Menu [Shortcut] Menu Frequently used settings are listed in the [Shortcut] menu.
Page 219: [Printing] Menu
[Printing] Menu The following settings are available in the [Printing] menu: Label Length Set the length of the media. Label Width Set the width of the media. Auto Measure Automatically measure the length of the media. Ribbon Set whether to print using a ribbon or direct thermal media. Ribbon Near End Enable or disable the warning when the ribbon is about to run out.
Page 220: [Label Length]
Set the length of the media. The setting range varies depending on the print resolution of the printer. The setting range of the label length is as follows: Resolution CL4NX CL6NX 203 dpi 1 to 20000 dots 1 to 20000 dots (1 dot = 0.125 mm...
Page 221: [Label Width]
Resolution CL4NX CL6NX (1 dot = 0.042 mm (0.0017")) • Set the label size to a value that includes the liner. [Label Width] Set the width of the media. The setting range varies depending on the print resolution of the printer.
Page 222: [Auto Measure]
[Auto Measure] [Auto Measure] The printer automatically measures the length of the media. The measured length of the media will be automatically saved in [Label Length]. The Auto Measure function can be performed when [Sensor Type] is set to [Gap] or [I-Mark]. The setting procedure of the label length using the Auto Measure function is as follows: 1.
Page 223: [Ribbon]
[Ribbon] Set whether to print using a ribbon or direct thermal media. The options are as follows: Use Ribbon Print using a ribbon. Direct Thermal Print using direct thermal media. [Ribbon Near End] Shows or does not show the warning icon when the ribbon is about to run out. Printing does not stop even if the warning icon shows up.
Page 224: [Speed]
2 to 6 ips (inches/sec) (50.8 to 152 mm/sec) • If the optional linerless cutter kit is installed to CL4NX, the setting range is as follows: ◦ The setting range is 2 to 6 ips (inches/sec) (50.8 to 152 mm/sec) regardless of the printing resolution.
Page 225: [Sensor Type]
If you have selected [Tear-Off], [Dispenser], or [Cut & Print] in the [Print Mode] menu, only [Gap] and [I-Mark] will be available. • If you have selected [Linerless] in the [Print Mode] menu (CL4NX only), only [None] and [I-Mark] will be available. [Auto-mode]...
Page 226: [Print Mode]
Operate in cutter mode if you have installed the optional cutter unit. • Operate in dispenser mode if you have installed the optional dispenser unit. • Operate in linerless mode if you have installed the optional linerless cutter kit (CL4NX only). [Print Mode] Set the print mode.
Page 227: [Backfeed]
If the optional dispenser unit is installed, [Continuous], [Tear-Off], and [Dispenser] are available. • If the optional linerless cutter kit is installed to CL4NX, only [Linerless] is available. • You cannot set the [Print Mode] if [Auto-mode] is [Enabled]. [Backfeed] [Backfeed] is applicable only when the print mode is set to tear-off mode, cutter mode, cut &...
Page 228: [Eject Cut]
[Darkness Range] • If you have selected [Tear-Off] or [Linerless] (CL4NX only) in the [Print Mode], only [Before] is available. • If you have selected [Cut & Print] in the [Print Mode], only [After] is available. [Eject Cut] Set the Eject cut motion for the last printed media. Cut the last media after the specified timing.
Page 229: [Darkness]
[Darkness] Specify the print darkness from 10 steps. The setting range is from 1 to 10. 1 is the lightest and 10 is the darkest. • To further fine tune the print darkness, set the items in [Printing] > [Advanced] > [Adjustments] >...
Page 230 [Imaging] Adjusting direction of the print reference position and base reference point (1) Feed direction (2) Liner (3) Label (4) Gap (5) Adjustment of vertical base reference point (6) Base reference point after adjustment (7) Adjustment of horizontal base reference point (8) Print reference position [Vertical] Set the print position in the vertical direction.
Page 231 Set the correction value from the standard printing position as "-" for the direction of the paper feed and "+" for the direction opposite to the paper feed. (1) Feed direction The setting range is from -792 to +792 dots. •...
Page 232: [Advanced]
[Advanced] Set the correction value from the standard printing position when facing the printer as "-" to adjust to the right side and "+" to adjust to the left side. (1) Feed direction The setting range is from -792 to +792 dots. •...
Page 233 Head Check Check if there is a broken element of the print head. Head Check Mode Set the mode for head check. ◦ Appears only if you have selected [All] or [Barcode] in the [Head Check] menu. Every Page Set the interval for head check. ◦...
Page 234 The setting items are as follows: Auto-calibration Automatically adjust the sensor level. ◦ Does not appear if you have installed the optional linerless cutter kit (CL4NX only). GAP Levels Manually set the Gap sensor level. GAP Slice Level Manually set the Gap sensor slice level.
Page 235 [Auto-calibration] Perform the auto-calibration for the selected media sensor. [Auto-calibration] is not available if you have installed the optional linerless cutter kit (CL4NX only). Gap + I-Mark Adjusts both the Gap sensor and I-mark sensor. Adjusts the Gap sensor. I-Mark Adjusts the I-mark sensor.
Page 236 [Advanced] [GAP Levels] Manually set the Gap sensor level. The setting procedure is as follows: First, adjust the "Low" level (voltage) of the Gap sensor. 1. Remove the label from the liner. 2. Pass the liner through the media sensor. Align it so that the media sensor does not detect the I- mark (black mark).
Page 237 ◦ Low (with only liner) ≤ 0.5 (V) ◦ High (media attached with liner) - Low ≥ 1.0 (V) [GAP Slice Level] Set the Gap sensor slice level. The setting procedure is as follows: 1. Use the following formula to calculate the slice level: (High level - Low level) x 0.3 + Low level = slice level 2.
Page 238 [Advanced] [I-Mark Levels] Manually set the I-mark sensor level. The setting procedure is as follows: First, adjust the "Low" level (voltage) of the I-mark sensor. 1. Pass the media (attached with liner) between the media sensors. Align it so that the media sensor does not detect the I-mark (black mark).
Page 239 ◦ High (with I-mark) - Low ≥ 1.0 (V) [I-Mark Slice Level] Set the I-mark sensor slice level. The setting procedure is as follows: 1. Use the following formula to calculate the slice level: (High level - Low level) x 0.7 + Low level = slice level 2.
Page 240 [Advanced] Automatically check if there is a broken element of the print head. The options are as follows: Disable the Head Check. Check the entire print area. Barcode Check only the area for printing a barcode. Head check is not applicable for barcodes printed as graphic data.
Page 241 [Every Page] Perform the head check for each specified number of media. Appears only if you have selected [Every Page] in the [Head Check Mode] menu. The setting range is from 1 to 999999. [Check Media Size] Enable or disable media size check. Media size check is a function to detect a Media Error when you load a media longer than the media size specified by command, or if you have specified print data larger than the loaded media length.
Page 242 [Advanced] [Adjustments] Correct the offset position, print position and print darkness. The setting items are as follows: Offset Adjusts the backfeed/stop position for Tear-off/Cut/Dispense operation. Pitch Adjusts the leading edge of media position thus effects the vertical print position placement. Darkness Adjust Fine tune the print darkness.
Page 243 Resolution CL4NX CL6NX 203 dpi -30 to 0 to 30 dots -30 to 0 to 30 dots (1 dot = 0.125 mm (0.0049")) 305 dpi -45 to 0 to 45 dots -45 to 0 to 45 dots (1 dot = 0.083 mm (0.0033"))
Page 244 [Advanced] The setting range is as follows: Resolution CL4NX CL6NX 203 dpi -30 to 0 to 30 dots -30 to 0 to 30 dots (1 dot = 0.125 mm (0.0049")) 305 dpi -45 to 0 to 45 dots -45 to 0 to 45 dots (1 dot = 0.083 mm...
Page 245 Select default mode at power on. The options are as follows: Enabled The printer powers on in Online mode. Disabled The printer powers on in Offline mode. [Feed After Error] Set whether to automatically feed the media when recovering from an error and changing to Online mode.
Page 246 [Advanced] [Feed At Power On] Set whether to automatically feed the media at power on. The options are as follows: Enabled Feed the media when the printer is powered on. Disabled Do not feed the media when the printer is powered on. However, if [Feed After Error] is set to [Enabled], the printer feeds the media when it is powered on and changes to Online mode.
Page 247 Resolution CL4NX CL6NX 203 dpi 0 to 2040 dots 0 to 2040 dots (1 dot = 0.125 mm (0.0049")) 305 dpi 0 to 3060 dots 0 to 3060 dots (1 dot = 0.083 mm (0.0033")) 609 dpi 0 to 6120 dots (1 dot = 0.042 mm...
Page 248 [Advanced] [Head Base Position] Set the position used for the base reference point for printing. The options are as follows: Item CL4NX CL6NX [Standard] Print with a standard base Print with a standard base reference point. reference point. [Left-justify] Move the base reference point 2 Expand the width of the printable mm (0.08") to the left toward the...
Page 249 [Prioritize] For printer settings, set whether to prioritize the settings through the printer or through commands. The options are as follows: Commands Prioritize the settings through commands. Settings Prioritize the settings through the printer. [Reprint] Enable or disable the reprint function. The options are as follows: Enabled Enable the reprint function.
Page 250 The setting range varies depending on the print resolution of the printer. The setting range is as follows: Resolution CL4NX CL6NX 203 dpi 0 to 20000 dots 0 to 20000 dots (1 dot = 0.125 mm...
Page 251 [Label Near End] Shows or does not show the warning icon when the media is about to run out. Printing does not stop even if the warning icon shows up. The options are as follows: Enabled Shows the warning icon. Disabled Does not show the warning icon.
Page 252: [Interface] Menu
[Interface] Menu [Interface] Menu The following settings are available in the [Interface] menu: Network Set the LAN connection and wireless LAN connection. IEEE1284 Set the IEEE1284 connection. ◦ Appears only if the combo interface board is installed. RS-232C Set the RS-232C connection. ◦...
Page 253: [Network]
The setting items are as follows: Settings Set the LAN or wireless LAN, or select the interface. Services Set the TCP/IP port number, NTP, LPD, FTP, SNMP, or SOS (SATO Online Services). Advanced Set the advanced function for the interface.
Page 254 [Network] [Settings] Set the LAN or wireless LAN, or select the interface. The setting items are as follows: Set the LAN. Wi-Fi Set the wireless LAN. ◦ Appears only if you have installed the optional wireless LAN. Interface Select the network interface. ◦...
Page 255 [LAN] Set the IPv4, IPv6 or proxy for the LAN. The setting items are as follows: IPv4 Set the IPv4 for the LAN. IPv6 Set the IPv6 for the LAN. Proxy Set the proxy for the LAN. [IPv4] Set IPv4 for the LAN. The setting items are as follows: Mode Select the IP address assignment method.
Page 256 [Network] ◦ Appears only if you have selected [DHCP] in the [Mode] menu and LAN is the active interface. ◦ Does not appear if the wireless LAN is the active interface. IP Address Set and check the IP address. If you have selected [DHCP] in the [Mode] menu, the screen shows the IP address you received from the DHCP server.
Page 257 Select the IP address assignment method. The options are as follows: DHCP Automatically retrieve the IP address, gateway and subnet mask from the DHCP server. Static Manually set the IP address, gateway and subnet mask. [IP Address] If you have selected [Static] in the [Mode] menu, set the IP address. The setting range is as follows: 000.000.000.000 to 255.255.255.255 [Netmask]...
Page 258 [Network] [Gateway] If you have selected [Static] in the [Mode] menu, set the default gateway address. The setting range is as follows: 000.000.000.000 to 255.255.255.255 [DNS] If you have selected [Static] in the [Mode] menu, set and check DNS server addresses. The setting range is as follows: 000.000.000.000 to 255.255.255.255 •...
Page 259 [IPv6] Set the IPv6 for the LAN. The setting items are as follows: Mode Select the IP address assignment method or disable IPv6. DHCP / Renew Lease Update the lease time and get the IP address from the DHCP server again. ◦...
Page 260 [Network] • After doing the settings, press the button to enable the new settings. Press button to cancel the new settings and return to the previous settings. • You cannot change [IP Address], [Prefix Length], [Gateway], or [DNS] if [Mode] is anything other than [Static].
Page 261 [IP Address] If you have selected [Static] in the [Mode] menu, set the IP address. The setting range is as follows: 0:0:0:0:0:0:0:1 to ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff [Prefix Length] If you have selected [Static] in the [Mode] menu, set the prefix. The setting range is from 1 to 128.
Page 262 [Network] [Gateway] If you have selected [Static] in the [Mode] menu, set the default gateway address. The setting range is as follows: 0:0:0:0:0:0:0:0 to ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff [DNS] If you have selected [Static] in the [Mode] menu, set the primary address of the DNS server. The setting range is as follows: 0:0:0:0:0:0:0:0 to ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff •...
Page 263 [Proxy] Set the proxy for the LAN. The setting items are as follows: Enabled Enable or disable use of proxy. Server Set the proxy server address. Exclude Exclude the proxy server usage. [Enabled] Enable or disable use of proxy. The options are as follows: Enabled Enable proxy server usage.
Page 264 [Network] Disabled Disable proxy server usage. • To enable the proxy, [Server] should be set and [Exclude] must contain at least 127.0.0.1 and localhost. [Server] Set the name or IP address of the proxy server. • Server should be set with a valid name or IP address and port number. [Exclude] Set names, IP addresses or domains for the proxy to exclude.
Page 265 [Wi-Fi] Set the wireless LAN. Appears only if you have installed the optional wireless LAN. The setting items are as follows: IPv4 Configure IPv4 for Wi-Fi. IPv6 Configure IPv6 for Wi-Fi. Proxy Configure the proxy for Wi-Fi. Wi-Fi Protected Setup Set the wireless LAN connection with the Wi-Fi Protected Setup (WPS) function.
Page 266 [Network] WEP Conf. Set the WEP key. ◦ Appears only if you have selected [WEP] in the [Security] menu. WPA Conf. Set the WPA authentication. ◦ Appears only if you have selected [WPA+WPA2] or [WPA2] in the [Security] menu. EAP Conf. Set the EAP authentication.
Page 267 IP Address Set and check the IP address. If you have selected [DHCP] in the [Mode] menu, the screen shows the IP address you received from the DHCP server. If you have selected [Static] in the [Mode] menu, select to set the IP address. Netmask Set and check the subnet mask address.
Page 268 [Network] DHCP Automatically retrieve the IP address, gateway and subnet mask from the DHCP server. Static Manually set the IP address, gateway and subnet mask. [IP Address] If you have selected [Static] in the [Mode] menu, set the IP address. The setting range is as follows: 000.000.000.000 to 255.255.255.255 [Netmask]...
Page 269 [Gateway] If you have selected [Static] in the [Mode] menu, set the default gateway address. The setting range is as follows: 000.000.000.000 to 255.255.255.255 [DNS] If you have selected [Static] in the [Mode] menu, set and check DNS server addresses. The setting range is as follows: 000.000.000.000 to 255.255.255.255 •...
Page 270 [Network] [IPv6] Configure IPv6 for Wi-Fi. The setting items are as follows: Mode Select the IP address assignment method or disable IPv6. DHCP / Renew Lease Update the lease time and get the IP address from the DHCP server again. ◦...
Page 271 • After doing the settings, return to the [Wi-Fi] screen by pressing the button, and then press the button to enable the new settings. Press the button to cancel the new settings and return to the previous settings. • When [Wi-Fi Direct] is active, this [IPv6] screen does not appear. In addition, you cannot change [IP Address], [Prefix Length], [Gateway], or [DNS] if [Mode] is anything other than [Static].
Page 272 [Network] [IP Address] If you have selected [Static] in the [Mode] menu, set the IP address. The setting range is as follows: 0:0:0:0:0:0:0:1 to ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff [Prefix Length] If you have selected [Static] in the [Mode] menu, set the prefix. The setting range is from 1 to 128.
Page 273 [Gateway] If you have selected [Static] in the [Mode] menu, set the default gateway address. The setting range is as follows: 0:0:0:0:0:0:0:0 to ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff [DNS] If you have selected [Static] in the [Mode] menu, set the primary address of the DNS server. The setting range is as follows: 0:0:0:0:0:0:0:0 to ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff •...
Page 274 [Network] [Proxy] Configure the proxy for Wi-Fi. The setting items are as follows: Enabled Enable or disable use of proxy. Server Set the proxy server address. Exclude Exclude the proxy from usage. [Enabled] Enable or disable use of proxy. The options are as follows: Enabled Enable proxy server usage.
Page 275 Disabled Disable proxy server usage. • To enable the proxy, [Server] should be set and [Exclude] must contain at least 127.0.0.1 and localhost. [Server] Set the name or IP address of the proxy server. • Server should be set with a valid name or IP address and port number. [Exclude] Set names, IP addresses or domains for the proxy to exclude.
Page 276 [Network] [Wi-Fi Protected Setup] Set the wireless LAN connection using the push button or PIN code method. The setting items are as follows: Button (PBC) Set the wireless LAN connection using the push button method. Set the wireless LAN connection using the PIN code method. •...
Page 277 3. When the connection to the access point is established, [Successfully configured.] appears on the screen. [PIN] Set the wireless LAN connection using the PIN code method. 1. Select [PIN] in the [Wi-Fi Protected Setup] menu and press the button. 2.
Page 278 [Network] 3. When the connection to the access point is established, [Successfully configured.] appears on the screen. [Wi-Fi Direct] Connect without group Connect with group Set the Wi-Fi Direct function.
Page 279 The Wi-Fi Direct function is enabled only if you have selected [Infrastructure] in the [Mode] menu. If you have changed the setting from [Ad-hoc] to [Infrastructure] in the [Mode] menu, reboot the printer before setting the Wi-Fi Direct function. The setting procedure is as follows: 1.
Page 280 [Network] • You can connect a maximum of 10 devices. • When Wi-Fi Direct is active, [Device Name] cannot be changed. • [Start Group] and [Remove Group] are shown only if Wi-Fi is active and the printer is not connected to a Wi-Fi Direct network. •...
Page 281 [Hidden SSID] Set the hidden SSID (stealth function). Appears only if you have selected [Infrastructure] in the [Mode] menu. The options are as follows: Enabled Enable the hidden SSID. Disabled Disable the hidden SSID. [Mode] Set the communication method of the wireless LAN. The options are as follows: •...
Page 282 [Network] [Channel] Set the communication channel. [Channel] can be set only if you have selected [Ad-hoc] in the [Mode] menu. The number of channels you can set varies depending on the region of the printer. [Security] Set the security method of the network. Set the security methods so that the printer, host and network devices match.
Page 283 [WEP Conf.] Set the WEP key. Appears only if you have selected [WEP] in the [Security] menu. The setting items are as follows: Authentication Set the WEP authentication method. Key Index Set the key index. Key #1 to Key #4 Set the WEP key1 - key4.
Page 284 [Network] [Key Index] Set the key index. Set the key index (WEP key) according to the access point of the wireless LAN you connect. The setting range is from 1 to 4. • Depending on the product, the range of the key index may be 0 to 3. In such a case, if you have set the printer to 1, set the product to 0.
Page 285 [WPA Conf.] Set the WPA authentication. Appears only if you have selected [WPA+WPA2] or [WPA2] in the [Security] menu. The setting items are as follows: WPA Authentication Set the WPA authentication method. Set the PSK shared key. ◦ Appears only if you have selected [Personal (PSK)] in the [WPA Authentication] menu. EAP Conf.
Page 286 [Network] Set the WPA authentication method. The options are as follows: • [Personal (PSK)] • [Enterprise (802.1x)] • [CCKM] [PSK] Set the PSK shared key. Appears only if you have selected [Personal (PSK)] in the [WPA Authentication] menu. You can enter 8 to 63 ASCll characters or 64 hexadecimal digits. Alphabets, numbers and symbols can be used.
Page 287 Inner Method Set the inner method. ◦ Appears only if you have selected [FAST], [PEAP], or [TTLS] in the [EAP Mode] menu. Username Set the user name. Password Set the password. Anon. Outer ID Set the external ID. ◦ Appears only if you have selected [FAST], [PEAP], or [TTLS] in the [EAP Mode] menu. Verify Server Cert.
Page 288 [Network] [EAP Mode] Set the EAP Mode (authentication mode). The options are as follows: • [FAST] • [LEAP] • [PEAP] • [TLS] • [TTLS] [Inner Method] Set the inner method. Appears only if you have selected [FAST], [PEAP], or [TTLS] in the [EAP Mode] menu. •...
Page 289 [Username] Set the user name. You can enter 0 to 63 characters. Alphabets, numbers and symbols can be used. [Password] Set the password. You can enter 0 to 32 characters. Alphabets, numbers and symbols can be used.
Page 290 [Network] [Anon. Outer ID] Set the external ID. Appears only if you have selected [FAST], [PEAP], or [TTLS] in the [EAP Mode] menu. You can enter 0 to 63 characters. Alphabets, numbers and symbols can be used. [Verify Server Cert.] Enable or disable server certificate validation.
Page 291 [Private Key P/W] Set the Private Key password. Appears only if you have selected [TLS] in either the [EAP Mode] menu or [Inner Method] menu. You can enter 0 to 64 characters. Alphabets, numbers and symbols can be used. [PAC Auto Provisioning] Enable or disable PAC auto provisioning.
Page 292 [Network] [PAC P/W] Set the PAC password. Appears only if you have selected [FAST] in the [EAP Mode] menu and if you have selected [Disabled] in [PAC Auto Provisioning]. You can enter 0 to 64 characters. Alphabets, numbers and symbols can be used. [Interface] Select the network interface.
Page 293 A message prompting you to restart the printer will appear on the Online/Offline screen if you have made any changes. In such a case, reboot the printer to apply the settings. [Services] Set the TCP/IP port number, NTP, LPD, FTP, SNMP, or SOS (SATO Online Services). The setting items are as follows: Ports Set the port number.
Page 294 [Network] [Ports] The setting items are as follows: Port1 Set the port number. Port2 Set the port number. Port3 Set the port number. Flow Control Set the communication protocol. Multiple connections Set whether to receive connection requests from multiple hosts or applications. Legacy Status for Port 9100 Set whether to change the return status format of port3 to legacy status.
Page 295 [Port1] Set the port number. The setting range is from 1 to 65535. • Each port (1, 2 and 3) must be set to different values. [Port2] Set the port number. The setting range is from 1 to 65535. • Each port (1, 2 and 3) must be set to different values.
Page 296 [Network] [Port3] Set the port number. The setting range is from 1 to 65535. • Each port (1, 2 and 3) must be set to different values. • You can change the return status format of port3 to legacy status by enabling [Legacy Status for Port 9100].
Page 297 [Multiple connections] Set whether to receive connection requests from multiple hosts or applications. The options are as follows: Enabled While connecting with one host or application, the printer can receive connection requests from other hosts or applications. The subsequent connection requests are put on hold, and processed in order of reception after the first connection is closed.
Page 298 [Network] The options are as follows: Enabled Change the return status format of port3 to legacy status. Disabled Do not change the return status format of port3 to legacy status. In legacy status, the return status format of port3 becomes as follows: Status3 Mode Data format...
Page 299 Mode Data format Normal ([Legacy Status for Port 9100] is [Disabled]) Legacy status ([Legacy Status for Port 9100] is [Enabled]) [BCC] Enable or disable the BCC check function. Appears only if you have selected [Status5] in the [Flow Control] menu. The options are as follows: Enabled Enable the BCC check function.
Page 300 [Network] [NTP] Set the functions for NTP. The NTP function gets the time information from the NTP server through the network and sets the time of the printer. The setting items are as follows: Enable Enable or disable the functions for NTP. Error Set to show the NTP error message if detected.
Page 301 Disabled Disable the NTP function. [Error] Set to show the NTP error message if detected. The options are as follows: Enabled Shows the error message. Disabled Does not show the error message. [Time Server IP] Set the IP address of the NTP server. The setting range is as follows: 0.0.0.0 to 255.255.255.255...
Page 302 [Network] The IP address should normally be set to 0.0.0.0 (the default value). It means that the global NTP servers will be assigned automatically. Set to a valid IP if the time synchronization is requested for a specific server. [LPD] Set the functions for LPD.
Page 303 Disabled Disable the LPD function. [DNS Lookup] Enable or disable the DNS Lookup function. The options are as follows: Enabled Enable the DNS Lookup function. Disabled Disable the DNS Lookup function. [FTP] Set the functions for FTP. The setting items are as follows: Enable Enable or disable the functions for FTP.
Page 304 [Network] FTP Timeout Set the connection timeout period between the printer's FTP server and clients. [Enable] Enable or disable the functions for FTP. The options are as follows: Enabled Enable the FTP function. Disabled Disable the FTP function. [FTP Timeout] Set the connection timeout period between the printer's FTP server and clients.
Page 305 [SNMP] Set the functions for SNMP. The SNMP function enables you to monitor and manage a UDP/IP based network. The setting items are as follows: sysContact Set the contact information. sysName Set the name information. sysLocation Set the location information. prtMarkerCounterUnit Set the unit to use for reporting counter values for subunits.
Page 306 [Network] [sysContact] Set the contact information. You can enter 0 to 255 characters. Alphabets, numbers and symbols can be used. [sysName] Set the name information. You can enter 0 to 255 characters. Alphabets, numbers and symbols can be used.
Page 307 [sysLocation] Set the location information. You can enter 0 to 255 characters. Alphabets, numbers and symbols can be used. [prtMarkerCounterUnit] Set the unit to use for reporting counter values for subunits. The options are as follows: impressions Report the number of printed labels. meters Report the length of printed labels in meters.
Page 308 [Network] [Agent] Set the Agent function. The setting items are as follows: Enable Use the Agent function. Read-Only Set the read-only function. Read-Write Set the read-write function. [Enable] Enable or disable the functions for Agent. The options are as follows: Enabled Enable the functions for Agent.
Page 309 Disabled Disable the functions for Agent. [Read-Only] Set the read-only function. The setting items are as follows: SNMP Version Set the SNMP version. Community Set the read-only community name. ◦ Appears only if you have selected [1|2c|3] or [1|2c] in the [SNMP Version] menu. User Set the read-only user name.
Page 310 [Network] Privacy Protocol Set the privacy protocol. ◦ Appears only if you have selected [Privacy] in the [User Security] menu. Privacy Passphrase Set the privacy passphrase. ◦ Appears only if you have selected [Privacy] in the [User Security] menu. [SNMP Version] Set the SNMP version.
Page 311 Set the read-only community name. Appears only if you have selected [1|2c|3] or [1|2c] in the [SNMP Version] menu. You can enter 1 to 32 characters. Alphabets, numbers and symbols can be used. Initial setting: public [User] Set the read-only user name. Appears only if you have selected [1|2c|3] or [3] in the [SNMP Version] menu.
Page 312 [Network] [Authentication Protocol] Set the authentication protocol. Appears only if you have selected [Authentication] or [Privacy] in the [User Security] menu. The options are as follows: • [MD5] • [SHA] [Authentication Passphrase] Set the authentication passphrase. Appears only if you have selected [Authentication] or [Privacy] in the [User Security] menu. You can enter 8 to 32 characters.
Page 313 [Privacy Protocol] Set the privacy protocol. Appears only if you have selected [Privacy] in the [User Security] menu. The options are as follows: • [DES] • [AES] [Privacy Passphrase] Set the privacy passphrase. Appears only if you have selected [Privacy] in the [User Security] menu. You can enter 8 to 32 characters.
Page 314 [Network] [Read-Write] Set the read-write function. The setting items are as follows: SNMP Version Set the SNMP version. Community Set the read-write community name. ◦ Appears only if you have selected [1|2c|3] or [1|2c] in the [SNMP Version] menu. User Set the read-write user name.
Page 315 Privacy Passphrase Set the privacy passphrase. ◦ Appears only if you have selected [Privacy] in the [User Security] menu. [SNMP Version] Set the SNMP version. The options are as follows: • [1|2c|3] • [1|2c] • • [Disabled] [Community] Set the read-write community name. Appears only if you have selected [1|2c|3] or [1|2c] in the [SNMP Version] menu.
Page 316 [Network] Initial setting: private [User] Set the read-write user name. Appears only if you have selected [1|2c|3] or [3] in the [SNMP Version] menu. You can enter 1 to 32 characters. Alphabets, numbers and symbols can be used. Initial setting: rwuser [User Security] Set the read-write security level.
Page 317 [Authentication Protocol] Set the authentication protocol. Appears only if you have selected [Authentication] or [Privacy] in the [User Security] menu. The options are as follows: • [MD5] • [SHA] [Authentication Passphrase] Set the authentication passphrase. Appears only if you have selected [Authentication] or [Privacy] in the [User Security] menu. You can enter 8 to 32 characters.
Page 318 [Network] [Privacy Protocol] Set the privacy protocol. Appears only if you have selected [Privacy] in the [User Security] menu. The options are as follows: • [DES] • [AES] [Privacy Passphrase] Set the privacy passphrase. Appears only if you have selected [Privacy] in the [User Security] menu. You can enter 8 to 32 characters.
Page 319 [Traps] If [SNMP Version] is [1] If [SNMP Version] is [3] If [Security] is [Privacy] Set the Traps function. The setting items are as follows:...
Page 320 [Network] Enable Enable the Traps function. SNMP Version Set the SNMP version. IP Version Set the IP version to use for trap destinations. Destinations Set the number of trap destinations. Destination 1 Set address 1 for the trap destination. Destination 2 Set address 2 for the trap destination.
Page 321 Authentication Passphrase Set the authentication passphrase. ◦ Appears only if you have selected [Authentication] or [Privacy] in the [Security] menu. Privacy Protocol Set the privacy protocol. ◦ Appears only if you have selected [Privacy] in the [Security] menu. Privacy Passphrase Set the privacy passphrase.
Page 322 [Network] [SNMP Version] Set the SNMP version. The options are as follows: • • [2c] • [IP Version] Set the IP version to use for trap destinations. The options are as follows: Set the IP version to IPv4. Set the IP version to IPv6.
Page 323 [Destinations] Set the number of trap destinations. The setting range is from 1 to 3. [Destination 1] Set address 1 for the trap destination. The displayed IP version differs depending on the [IP Version] setting.
Page 324 [Network] [Destination 2] Set address 2 for the trap destination. The displayed IP version differs depending on the [IP Version] setting. Appears only if you have selected [2] or [3] in the [Destinations] menu. [Destination 3] Set address 3 for the trap destination. The displayed IP version differs depending on the [IP Version] setting.
Page 325 [Community] Set the Traps community name. Appears only if you have selected [1] or [2c] in the [SNMP Version] menu. You can enter 1 to 32 characters. Alphabets, numbers and symbols can be used. Initial setting: trapcom [User] Set the Traps user name. Appears only if you have selected [3] in the [SNMP Version] menu.
Page 326 [Network] [Engine ID] Set the engine ID. Appears only if you have selected [3] in the [SNMP Version] menu. Initial setting: Created from the MAC address. Hexadecimal characters are allowed and the range is from 10 to 64 characters. (Only an even number of characters are allowed.) [Security] Set the security level.
Page 327 [Authentication Protocol] Set the authentication protocol. Appears only if you have selected [Authentication] or [Privacy] in the [Security] menu. The options are as follows: • [MD5] • [SHA] [Authentication Passphrase] Set the authentication passphrase. Appears only if you have selected [Authentication] or [Privacy] in the [Security] menu. You can enter 8 to 32 characters.
Page 328 [Network] [Privacy Protocol] Set the privacy protocol. Appears only if you have selected [Privacy] in the [Security] menu. The options are as follows: • [DES] • [AES] [Privacy Passphrase] Set the privacy passphrase. Appears only if you have selected [Privacy] in the [Security] menu. You can enter 8 to 32 characters.
Page 329 [Online Services] (SOS users only) Set the functions for SOS (SATO Online Services). To use SOS Real-Time and On-Demand periodic notification, it is necessary to first create an SOS account and add the printer. The setting items are as follows: SOS Mode Selects the mode for SOS or disable SOS.
Page 330 A specialized application is required to scan the QR code. ◦ Appears only if you have selected [On-Demand] in the [SOS Mode] menu. [SOS Mode] (SOS users only) Select or disable the SOS (SATO Online Services) mode. The options are as follows: Disabled Disables SOS.
Page 331 [Allow Remote Control] (SOS users only) Set whether or not to allow setting the printer (remote control) from SOS (SATO Online Services). Appears only if you have selected [Real-Time] in the [SOS Mode] menu. The options are as follows: Deny Does not allow remote control from SOS.
Page 332 • Be sure to perform a virus check on the USB memory before connecting it to the printer. SATO Corporation shall not be held responsible for any printer malfunctions caused by a virus spread via USB memory. The procedure to copy the log file is as follows: 1.
Page 333 Sets the phone number that is displayed on the SOS error screen when you select the SOS icon on an error message screen. [Phone Number] (SOS users only) Sets the phone number that is displayed on the SOS error screen when you select the SOS (SATO Online Services) icon on an error message screen.
Page 334 [Periodic Notification] (SOS users only) When [Counter] is set with [Head] in the [Type] menu Sets the function for periodic SOS (SATO Online Services) notifications. Appears only if you have selected [On-Demand] in the [SOS Mode] menu. In this function, the printer information is shown periodically with a QR code. Scan the displayed QR code with a tablet or smartphone, and send the information to the SOS cloud.
Page 335 Next Update Shows the print distance of the print head or the number of cut times of the cutter for the next periodic notification. ◦ Appears only if you have selected [Counter] in the [Type] menu. Current Value Shows the current print distance of the print head or the current number of cut times of the cutter. ◦...
Page 336 [Network] ◦ Appears only if you have enabled the NTP function or installed the optional RTC kit, and if you have selected [Weekly] or [Monthly] in the [Type] menu. [Type] (SOS users only) Select the timing to perform the periodic notification or disable this function. Advanced setting items or measured values appear on the [Periodic Notification] menu according to the selected options.
Page 337 [Counter] (SOS users only) You can select the counter for the print head or cutter for the timing to perform the periodic notification. Appears only if you have selected [Counter] in the [Type] menu. Advanced setting items or measured values appear on the [Periodic Notification] menu according to the selected options.
Page 338 [Network] [Cuts] (SOS users only) Specifies the number of cut times of the cutter for the timing to perform the periodic notification. You will be notified for each number of cut times you specify. Appears only if you have set [Counter] with [Cutter] in the [Type] menu. The setting range is from 1 to 1000000.
Page 339 [Weekday] (SOS users only) Specifies the day of the week to perform the periodic notification. Appears only if you have enabled the NTP function or installed the optional RTC kit, and if you have selected [Weekly] in the [Type] menu. The setting range is from Monday to Sunday.
Page 340 [Network] [Time 1] (SOS users only) Specifies the time to perform the first periodic notification. Appears only if you have enabled the NTP function or installed the optional RTC kit, and if you have selected [Daily] in the [Type] menu. [Time 2] (SOS users only) Specifies the time to perform the second periodic notification.
Page 341 [Time 3] (SOS users only) Specifies the time to perform the third periodic notification. Appears only if you have enabled the NTP function or installed the optional RTC kit, and if you have set [Daily] in the [Type] menu and have set three times in [Notifications]. [Time] (SOS users only) Specifies the time of the specified day or date to perform periodic notifications.
Page 342 [Network] [Update Screen] (SOS users only) Sets whether to print a QR code displayed with SOS (SATO Online Services) periodic notification or SOS update. Appears only if you have selected [On-Demand] in the [SOS Mode] menu. A specialized application is required to scan the QR code.
Page 343 A specialized application is required to scan the QR code. If you have selected [Print] in the [Update Screen], press the button to print the QR code. To print the QR code, use media of more than 33 mm (1.3") in length and more than 33 mm (1.3") in width (not including the liner).
Page 344 [Network] Additional Enable or disable the additional ARP announcement. Periodic Set the periodic timing for ARP announcement. [Additional] Set the additional ARP announcement. The options are as follows: Enabled Enable the additional ARP announcement. The ARP is sent at 1, 2, 4, 8 and 16 seconds after the link up/DHCP assignment.
Page 345: [Ieee1284]
Initial setting: 0 [IEEE1284] Set the IEEE1284 connection. Appears only if the combo interface board is installed. The setting items are as follows: Flow Control Set the communication protocol. Set the BCC check function. ◦ Appears only if you have selected [Status5] in the [Flow Control] menu. [Flow Control] Set the communication protocol.
Page 346: Rs-232C]
[RS-232C] • [Status5] • [None] [BCC] Enable or disable the BCC check function. Appears only if you have selected [Status5] in the [Flow Control] menu. The options are as follows: Enabled Enable the BCC check function. Disabled Disable the BCC check function. [RS-232C] Set the RS-232C connection.
Page 347 Interface Set the RS-232C interface usage. Baudrate Set the communication speed. Parameters Set the data parameters. Flow Control Set the communication protocol. Set the BCC check function. ◦ Appears only if you have selected [STATUS5] in the [Flow Control] menu. •...
Page 348 [RS-232C] [Baudrate] Set the baudrate (bps). Available to change only if you have selected [RS-232C] in the [Interface] menu. The options are as follows: • [2400] • [4800] • [9600] • [19200] • [38400] • [57600] • [115200] [Parameters] Set the data parameters. Available to change only if you have selected [RS-232C] in the [Interface] menu.
Page 349 • [8-N-1] • [8-O-1] • [8-E-1] • [8-N-2] • [8-O-2] • [8-E-2] • [7-N-1] • [7-O-1] • [7-E-1] • [7-N-2] • [7-O-2] • [7-E-2] Parameter Configurations List Parameters Data length Parity Stop bit (bit) (bit) 8-N-1 NONE 8-O-1 8-E-1 EVEN 8-N-2 NONE 8-O-2...
Page 350 [RS-232C] [Flow Control] Set the communication protocol. Available to change only if you have selected [RS-232C] in the [Interface] menu. The options are as follows: • [READY/BUSY Multi] • [XON/XOFF Multi] • [STATUS3] • [STATUS4] • [STATUS5] • [None] [BCC] Enable or disable the BCC check function.
Page 351: [Usb]
Enabled Enable the BCC check function. Disabled Disable the BCC check function. [USB] Set the USB connection. The setting items are as follows: Flow Control Set the communication protocol. Set the BCC check function. ◦ Appears only if you have selected [Status5] in the [Flow Control] menu. [Flow Control]...
Page 352: [Bluetooth]
[Bluetooth] Set the communication protocol. The options are as follows: • [Status4] • [Status5] • [None] [BCC] Enable or disable the BCC check function. Appears only if you have selected [Status5] in the [Flow Control] menu. The options are as follows: Enabled Enable the BCC check function.
Page 353 Set the Bluetooth connection. The setting items are as follows: Enable Enable or disable the functions for Bluetooth. Name Set the device name for the printer. PIN Code Set the PIN code. BD Address Shows the BD address of the printer. (You cannot change this address.) Firm Version Shows the firmware version of the Bluetooth.
Page 354 [Bluetooth] [Enable] Enable or disable the functions for Bluetooth. The options are as follows: Enabled Enable the Bluetooth function. Disabled Disable the Bluetooth function. [Name] Set the device name for the printer. You can enter 1 to 53 characters. Alphabets (capital and small letters), numbers and symbols can be used.
Page 355 [PIN Code] Set the PIN code. You can enter 4 to 16 characters for the PIN code. Alphabets (capital and small letters), numbers and symbols can be used. [Authentication] Set the authentication level. The options are as follows: None None Level 2-1 PIN code authentication, service level, no encryption Level 2-2...
Page 356 [Bluetooth] Level 4 Secure Simple Pairing compatible, service level, encryption (Can be communicated with devices that are not compatible with Secure Simple Pairing) [ISI] Set the ISI communication parameter. The setting range is from 18 to 4096. Set to a value that is higher than the ISW communication parameter setting value. [ISW] Set the ISW communication parameter.
Page 357 [PSI] Set the PSI communication parameter. The setting range is from 18 to 4096. Set to a value that is higher than the PSW communication parameter setting value. [PSW] Set the PSW communication parameter. The setting range is from 17 to 4096. The setting range varies depending on the PSI communication parameter setting value.
Page 358 [Bluetooth] [CRC Mode] Enable or disable the CRC check function. The options are as follows: Enabled Enable the CRC check function. Disabled Disable the CRC check function. [Flow Control] Set the communication protocol. The options are as follows: • [Status3] •...
Page 359: [Nfc]
[NFC] Sets the NFC connection. The setting item is as follows: I/F Enable Enables or disables the NFC interface. • This feature is supported on printers from serial number 6B~ and above. [I/F Enable] Enables or disables the NFC interface. The options are as follows: Enabled Enables the NFC interface.
Page 360: [Ignore Cr/Lf]
[Ignore CAN/DLE] • This feature is supported on printers from serial number 6B~ and above. [Ignore CR/LF] Set whether to ignore the CR/LF code (0x0D / 0x0A) in the received data. The options are as follows: Enabled Ignore the CR/LF code. Disabled Do not ignore the CR/LF code.
Page 361: [External I/O]
Disabled Do not ignore the CAN/DLE code. [External I/O] Use the external (EXT) terminal as an interface between the external device and the printer. Appears only if the combo interface board is installed. The setting items are as follows: Enable Enable or disable the external signal interface.
Page 362 [External I/O] [Enable] Enable or disable the external signal interface. The options are as follows: Enabled Enable the external signal interface. Disabled Disable the external signal interface. [Signals] Set the external signal. Appears only if you have selected [Enabled] in the [Enable] menu. The setting items are as follows: EXT 9PIN Set the function of the EXT 9PIN output.
Page 363 Inputs Set the input pin No. of the Signal Print Start/Signal Reprint. Outputs Set the output pin No. of the signals. [EXT 9PIN] Set the function of the EXT 9PIN output. The options are as follows: MODE1 The output signal becomes "Active" only when there is data in print buffer and printer is ONLINE. MODE2 The output signal becomes "Active"...
Page 364 [External I/O] TYPE1 The print end signal (PREND) is "High" before label printing, and it becomes "Low" after print completion. The signal level becomes "High" after 20 ms. TYPE2 The print end signal (PREND) is "Low" before label printing, and it becomes "High" after print completion.
Page 365 [Outputs] If the mode is other than RFID mode If RFID mode is enabled (CL4NX only) Set the output pin No. of the signals. Press the buttons to highlight the item that you want to change, and press the buttons to change the pin No.
Page 366 Dispenser Set the output pin No. of the Signal Dispenser. ◦ Use this signal to connect the dispenser unit or linerless cutter kit (CL4NX only). Label Near End Set the output pin No. of the Signal Label Near End. *This feature is supported on printers from serial number 6B~ and above.
Page 367: [Rfid] (Cl4Nx Only)
Set the reprint function that uses the external terminal. The options are as follows: Enabled Enable the reprint function. Disabled Disable the reprint function. [RFID] (CL4NX only) Set the RFID. Appears only for the RFID model. The setting items are as follows:...
Page 368 [RFID] (CL4NX only) Antenna Pitch Set the antenna pitch. Write Power Set radio power level used to write information to RFID tag. Read Power Set radio power level used to read information from RFID tag. Tag Offset Set distance to print on label BEFORE pausing to encode RFID.
Page 369 [Antenna Pitch] Set the antenna pitch according to the Inlay Configuration Guide. For details, access the following URL: http://www.satoworldwide.com/rfid/ Appears only if the module is UHF. The options are as follows: • [Standard] • [Short] [Write Power] Set radio power level used to write information to RFID tag according to the Inlay Configuration Guide. For details, access the following URL: http://www.satoworldwide.com/rfid/ Appears only if the module is UHF.
Page 370 [Tag Offset] Set distance to print on label BEFORE pausing to encode RFID according to the Inlay Configuration Guide. This setting will be used when labels are not compatible with the CL4NX’s antenna positions. For details, access the following URL: http://www.satoworldwide.com/rfid/...
Page 371 [View] Shows the RFID tag data. Press the button to change to the [Memory Bank] screen. Press the button (READ) to change to the [Data Reading] screen, to read and show the data. On the [Data Reading] screen, you can press the button to feed the media and attempt to read the tag currently set in the printer.
Page 372 [RFID] (CL4NX only) USER USER area PC/AFI area If the installed module is HF USER USER area UID area [Retry Mode] Set whether to retry encoding of failed data when an RFID error occurs. The options are as follows: Retry The printer will continue to attempt encoding the same data.
Page 373 [Retries] Set the number of failed encoding attempts before error warning/print pause. The setting range is from 0 to 9. If you set to 0, the RFID error screen appears and printing continues. [Mark bad tags] Set the error print for the RFID tag error. Enabled Enable the RFID error print function.
Page 374 [RFID] (CL4NX only) [Non-RFID Warning] Set whether to warn the use of an RFID tag by mistake if RFID command is not used. The options are as follows: Enabled Shows the non-RFID warning upon error. Disabled Ignore the non-RFID error.
Page 375 [Log RFID Data] Set the log function to record the encoded tag information. The log data can record up to 100 tags of information. The options are as follows: Enabled Enable the log function to record the RFID data. Disabled Disable the log function to record the RFID data.
Page 376 [RFID] (CL4NX only) EPC and TID Store the EPC and TID data. Store the EPC data. Store the TID data. [Output Error Mode] Set the signal type for RFID errors. The options are as follows: Pulse Outputs a pulse as the output signal when an RFID error occurs.
Page 377 Set the length of an RFID error pulse. Appears only if you have selected [Pulse] in the [Output Error Mode] menu. The options are as follows: • [100 ms] • [200 ms] • [300 ms] • [400 ms] • [500 ms] [Counters] Shows the RFID counter.
Page 378 [RFID] (CL4NX only) [Lifetime] Shows the number of encoding successes, failures, and total attempts. The display items are as follows: Count Success Shows the total number of successful times you have written to an RFID tag. Count Failure Shows the total number of RFID write errors.
Page 379 Count Success Shows the total number of successful times you have written to an RFID tag after the RFID counter is cleared. Count Failure Shows the total number of RFID write errors after the RFID counter is cleared. Count Total Shows the total number of times you have written to an RFID tag after the RFID counter is cleared.
Page 380: [Applications] Menu
[Applications] Menu [Applications] Menu The following settings are available in the [Applications] menu: Protocol Set the printer language. SBPL Set the SBPL printer command. SZPL Set the SZPL printer command. SIPL Set the SIPL printer command. STCL Set the STCL printer command. SDPL Set the SDPL printer command.
Page 381: [Protocol]
[Protocol] Set the printer language. The options are as follows: AUTO Automatically analyze the received print data and set the printer language. In [AUTO] mode, the printer can change the language after startup by receiving another language. SBPL Set when you use the SBPL printer language or XML. SZPL Set when you use the SZPL printer language.
Page 382: [Sbpl]
When [SBPL] > [Standard Code] in the [Applications] menu is disabled, the [Protocol] setting will be changed to [SBPL]. [SBPL] SBPL (Sato Barcode Printer Language) is the common command that controls SATO barcode label printers. To use SBPL as a printer command, set the following items: Show Error Enable or disable the command error indication.
Page 383 Orientation Set the layout for printing. Font Settings Set the font. Compatible Set the compatible code. [Show Error] Enable or disable the command error indication when incorrect command or parameter is detected in the print data. The options are as follows: Enabled Enable the command error indication.
Page 384 [SBPL] [Standard Code] Set the protocol code. The options are as follows: Enabled Use a standard code. Disabled Use a non-standard code. • A message prompting you to restart the printer will appear on the Online/Offline screen if you have made any changes. In such a case, reboot the printer to apply the settings. When [AUTO] is selected in the [Protocol] menu while [Disabled] is selected, the setting will be changed to [Enabled].
Page 385 Landscape Use a landscape layout. (90-degree rotation) Inv. Portrait Use an inverse portrait layout. (180-degree rotation) Inv. Landscape Use an inverse landscape layout. (270-degree rotation) [Font Settings] Set the font. The setting items are as follows: Zero Slash Set the type for printing zero. Kanji Set the kanji code to be used.
Page 386 [SBPL] [Zero Slash] Set whether to print the number zero (0) with or without a slash (/). This setting is applied to the following bitmap fonts: U, S, M, WB, WL, XU, XS, XM, XL, X20, X21, X22, X23, X24 The options are as follows: Enabled Print zero with a slash.
Page 387 Kanji Style Set the font to be used. [Kanji Set] Set the kanji code to be used. The options are as follows: • [JP-COMPATIBLE] • [JP-JISX0208] • [JP-JISX0213] • [GB18030] • [BIG5] • [KSC5601] [Character Code] Set the character code to be used. The options vary depending on the kanji code set in the [Kanji Set]: •...
Page 388 [SBPL] ◦ [SJIS] ◦ [UTF-16] • When set to [JP-JISX0213] ◦ [SJIS] ◦ [UTF-16] • When set to [GB18030] ◦ [GB18030] When set to [BIG5] • ◦ [BIG5] • When set to [KSC5601] ◦ [KSC5601] [Kanji Style] Set the font to be used. The options are as follows: •...
Page 389 [Proportional] Set whether to print each character using a proportional pitch or fixed pitch. The options are as follows: Enabled Print each character with a proportional pitch. Disabled Print all characters with a fixed pitch. [Code Page] Select the code page to be used from the list.
Page 390 [SBPL] [€] Set the European currency symbol to an ASCII code. The setting range is from 00 to ff (hexadecimal). [Compatible] Set the compatible code for SBPL. The setting items are as follows: M-8400 Compatibility Enable or disable the M-8400 printer compatibility function. CODE128(C) Zero Fill Set whether to allow odd digits and print the barcode with zero-filling when start code C is used in CODE128.
Page 391 Enable the M-8400 printer compatibility function. Disabled Disable the M-8400 printer compatibility function. • Contact your SATO sales representative for more information about the M-8400 printer compatibility function. • If [M-8400 Compatibility] is set to [Enabled], [CODE128(C) Zero Fill] is automatically...
Page 392 [SBPL] [CODE128(C) Zero Fill] Set whether to allow odd digits and print the barcode with zero-filling when start code C is used in CODE128. If [M-8400 Compatibility] is set to [Enabled], this setting is automatically enabled and does not appear. The options are as follows: Enabled Allow odd digits and print the barcode with zero-filling.
Page 393 ◦ ESC+K6: 24x24 dots Kanji in horizontal line with one-byte character ◦ ESC+K7: 22x22 dots Kanji in horizontal line Disabled Do not change the Kanji commands ESC+K5, ESC+K6 and ESC+K7 in the received data. The printer behavior when it receives these commands is as follows: ◦...
Page 394 [SBPL] [ENQ Reply Delay] Set the period to delay status reply to status request ENQ. The target interfaces are LAN and Wireless LAN. The target statuses are Status3, Status4 ENQ reply, and Status5. The setting range is from 0 to 9999 ms. [ENQ Reply Cycle] Set the interval for the status reply cycle to status request ENQ.
Page 395: [Szpl]
[SZPL] To use SZPL as a printer command, set the following items: Label Set the print position. Caret Set the caret (^) code. Delimiter Set the delimiter (,) code. Tilde Set the tilde (~) code. Clock Format Set the date format. [Label] Set the print position.
Page 396 Set the shift offset position of the label. The setting range varies depending on the print resolution of the printer. The setting range is as follows: Resolution CL4NX CL6NX 203 dpi -832 to 0 to 832 dots -832 to 0 to 832 dots (1 dot = 0.125 mm...
Page 397 [Top] Set the top offset position of the label. The setting range is from -120 to 0 to 120 dots. • The length of 1 dot varies depending on the print resolution of the printer. ◦ 203 dpi : 1 dot = 0.125 mm (0.0049") ◦...
Page 398 [SZPL] [Delimiter] Set the delimiter (,) code. The setting range is from 0 to 255. [Tilde] Set the tilde (~) code. The setting range is from 0 to 255.
Page 399: [Sipl]
[Clock Format] Set the date format. The options are as follows: • [(none)] • [MM/DD/YY (24-hour clock)] • [MM/DD/YY (12-hour clock)] • [DD/MM/YY (24-hour clock)] • [DD/MM/YY (12-hour clock)] [SIPL] To use SIPL as a printer command, set the following items: Font Settings Set the font.
Page 400 [SIPL] [Font Settings] Set the font. The setting items are as follows: Code Page Set the code page to be used. New Font Encoding Enable or disable new font encoding. c20 Proportional Pitch Set the character pitch for printing. Zero Slash Set the type for printing zero.
Page 401 Enable new font encoding. Disabled Disable new font encoding. • Contact your SATO sales representative for more information about the new font. [c20 Proportional Pitch] Set whether to print each character using a proportional pitch or fixed pitch. The options are as follows: Enabled Print each character with a proportional pitch.
Page 402 [SIPL] Disabled Print all characters with a fixed pitch. [Zero Slash] Set whether to print the number zero (0) with or without a slash (/). The options are as follows: Enabled Print zero with a slash. Disabled Print zero without a slash. [Format Save] Set whether to save the user format data registered at printing in the printer.
Page 403: [Stcl]
Disabled Do not save the user format data registered at printing in the printer. The user format data remains in the printer memory until the printer is powered off. You need to register a user format again after reboot. [STCL] To use STCL as a printer command, set the following items: Command Head Set the command head.
Page 404 [STCL] [Command Head] Set the command head. The setting items are as follows: Control Code Set the control code. 1st Byte Code Set the first byte code. 2nd Byte Code Set the second byte code. 3rd Byte Code Set the third byte code. [Control Code] Set the control code.
Page 405 Auto Perform the protocol detection automatically. ESC|LF|NUL Set the control code to ESC|LF|NUL. 7B|7C|7D Set the control code to 7B|7C|7D. Custom Change the first to third byte codes. [1st Byte Code] Set the first byte code. You can change the code only if you have selected [Custom] in the [Control Code] menu. The setting range is from 0 to 255.
Page 406 [STCL] [3rd Byte Code] Set the third byte code. You can change the code only if you have selected [Custom] in the [Control Code] menu. The setting range is from 0 to 255. [Font Settings] Set the font. The setting items are as follows: Zero Slash Set the type for printing zero.
Page 407 [Zero Slash] Set whether to print the number zero (0) with or without a slash (/). The options are as follows: Enabled Print zero with a slash. Disabled Print zero without a slash. [€] Set the European currency symbol to an ASCII code. The setting range is from 00 to ff (hexadecimal).
Page 408 [STCL] [Code Page] Select the code page to be used from the list. [Half-width Symbol] Set whether to print symbols with half-width characters. The options are as follows: Enabled Print symbols with half-width characters. Disabled Do not print symbols with half-width characters.
Page 409 [Rotation] Set the page orientation for label printing. The options are as follows: 0 degree Labels are printed in portrait orientation. 90 degree Labels are printed in landscape orientation. [Ignore Paper Size Command] Set whether to ignore a paper size command in the print data. The options are as follows: Enabled Ignore a paper size command in the print data.
Page 410: [Sdpl]
[SDPL] [SDPL] To use SDPL as a printer command, set the following items: Control Code Set the control code. Label Rotation Set the page orientation for label printing. SOP Emulation Set the SOP emulation. Compatible Mode Set the compatible mode for SDPL. Right-to-Left print Set the Right-to-Left printing function.
Page 411 • [Format Attribute], [Pause Mode], [1 Byte Codepage], [SDPL Measure Unit] and [Scalable Font Style] are available only if [Settings] is selected for the corresponding setting item under the [Prioritize] menu. [Control Code] Set the control code. The setting items are as follows: Code Type Set the type of the control code.
Page 412 [SDPL] [Code Type] Set the type of the control code. The options are as follows: • [Standard] • [Alternate 1] • [Alternate 2] • [Custom] [SOH] Set the SOH code. You can change the code only if you have selected [Custom] in the [Code Type] menu. The setting range is from 00 to ff (hexadecimal).
Page 413 [STX] Set the STX code. You can change the code only if you have selected [Custom] in the [Code Type] menu. The setting range is from 00 to ff (hexadecimal). [CR] Set the CR code. You can change the code only if you have selected [Custom] in the [Code Type] menu. The setting range is from 00 to ff (hexadecimal).
Page 414 [SDPL] [CNTBY] Set the CNTBY code. You can change the code only if you have selected [Custom] in the [Code Type] menu. The setting range is from 00 to ff (hexadecimal). [Label Rotation] Set the page orientation for label printing. The label size set in the printer is used as a reference of rotation.
Page 415 [SOP Emulation] Set the SOP emulation. The options are as follows: • [Disabled] • [Prodigy Plus - 110] • [Allegro - 220] • [Prodigy - 250] • [Auto] [Compatible Mode] Set the compatible mode for SDPL. The setting items are as follows: Enable or disable TrueType font compatible mode.
Page 416 [SDPL] [TTF] Enable or disable TrueType font compatible mode. The options are as follows: Enabled Enable TrueType font compatible mode. The bold TrueType fonts are printed in smaller pitch. Disabled Disable TrueType font compatible mode. [Graphics] Set whether to allow the registration of graphic data even if a line feed code is omitted. The options are as follows: Enabled Allow the registration of graphic data even when a line feed code is omitted.
Page 417 [Right-to-Left print] Set the Right-to-Left printing function. The options are as follows: Disabled All texts are printed from left to right. Auto When an Arabic font is detected, the Arabic text is printed from right to left. [Prioritize] Select the settings to be prioritized for each setting item of the SDPL command. You can set whether to prioritize settings through the printer or through commands.
Page 418 [SDPL] Pause Mode Select the setting to be prioritized for pause mode. 1 Byte Codepage Select the setting to be prioritized for the 1 byte code page. SDPL Measure Unit Select the setting to be prioritized for the measurement unit. Scalable Font Style Select the setting to be prioritized for the scalable font style.
Page 419 [Pause Mode] Set whether to prioritize the settings through the printer or through commands for the pause mode setting. The options are as follows: Commands Prioritize the settings through commands. Settings Prioritize the settings through the printer. [1 Byte Codepage] Set whether to prioritize the settings through the printer or through commands for the 1 byte code page setting.
Page 420 [SDPL] [SDPL Measure Unit] Set whether to prioritize the settings through the printer or through commands for the measurement unit setting. The options are as follows: Commands Prioritize the settings through commands. Settings Prioritize the settings through the printer. [Scalable Font Style] Set whether to prioritize the settings through the printer or through commands for the scalable font style settings.
Page 421 [Format Attribute] Set the format attribute. You can change this setting only if you have selected [Settings] in the [Prioritize] > [Format Attribute] menu. The options are as follows: • [XOR] • [Transparent] • [Opaque] • [Inverse] [Pause Mode] Enable or disable the pause mode. You can change this setting only if you have selected [Settings] in the [Prioritize] >...
Page 422 [SDPL] Disabled Disable the pause mode. [1 Byte Codepage] Select the code page to be used for one-byte characters from the list. You can change this setting only if you have selected [Settings] in the [Prioritize] > [1 Byte Codepage] menu.
Page 423 [Scalable Font Style] Set the style of the scalable fonts. You can change this setting only if you have selected [Settings] in the [Prioritize] > [Scalable Font Style] menu. The setting items are as follows: Bold Set whether to use bold. Italic Set whether to use italics.
Page 424: [Sepl]
[SEPL] Disabled Do not use bold. [Italic] Set whether to use italics for the scalable fonts. The options are as follows: Enabled Use italics. Disabled Do not use italics. [SEPL] To use SEPL as a printer command, set the following items: Home Reference Adjust the print reference position by specifying the offset position in the horizontal and vertical directions.
Page 425 Memory Device Select the printer's memory space in which to store forms, graphics and fonts. Sim. 300 DPI Head When you are using the printer with 305 dpi resolution, enable or disable 300 dpi simulation mode. [Home Reference] Adjust the print reference position by specifying the offset position in the horizontal and vertical directions.
Page 426 [SEPL] The setting range is from 0 to 400 dots. • The length of 1 dot varies depending on the print resolution of the printer. ◦ 203 dpi : 1 dot = 0.125 mm (0.0049") ◦ 305 dpi : 1 dot = 0.083 mm (0.0033") ◦...
Page 427 • Be sure to perform a virus check on the USB memory before connecting it to the printer. SATO Corporation shall not be held responsible for any printer malfunctions caused by a virus spread via USB memory. [Sim. 300 DPI Head] When you are using the printer with 305 dpi resolution, enable or disable 300 dpi simulation mode.
Page 428: [Aep]
Start Application Select the application to start at printer startup in AEP mode. Label Rotation Set whether to rotate the page orientation for label printing. • Contact your SATO sales representative for more information about the use of AEP mode.
Page 429 [Enable] Enable or disable AEP (Application Enabled Printing) mode. The options are as follows: Enabled Enable AEP mode. Disabled Disable AEP mode. • A message prompting you to restart the printer will appear on the Online/Offline screen if you have made any changes. In such a case, reboot the printer to apply the settings. [Start Application] Select the application to start at printer startup in AEP (Application Enabled Printing) mode.
Page 430 [AEP] [Label Rotation] Set whether to rotate the page orientation for label printing. The options are as follows: Enabled Rotates the page orientation 180 degrees. Disabled Does not rotate the page orientation.
Page 431: [System] Menu
[System] Menu The following settings are available in the [System] menu: Regional Set the display language, time zone, calendar and unit. Notifications Set the function to notify when to clean and replace parts. Sound Set the buzzer sound. Energy Saving Set the period before the printer enters sleep mode.
Page 432: [Regional]
[Regional] [Regional] Set the display language, time zone, calendar and unit. The setting items are as follows: Messages Set the display language of the LCD. USB Keyboard Set the language for the USB keyboard connected to the printer. Locale Set the locale to be used in AEP (Application Enabled Printing) mode. Unit Set the unit of length for indication.
Page 433 [Messages] Set the display language of the LCD. Select the display language from the list. [USB Keyboard] Set the language for the USB keyboard connected to the printer. Select the USB keyboard layout from Western and Eastern European languages, Japanese, Chinese and Korean.
Page 434 [Regional] [Locale] Set the locale to be used in AEP (Application Enabled Printing) mode. This setting determines the format of time, dates, numbers, prices, names of weekdays, months, etc. in AEP applications. Select the locale from the list. [Unit] Set the unit of length for indication. The options are as follows: •...
Page 435 [Time] Set the time. You can set the time only if you have installed the optional RTC kit. [Date] Set the date. You can set the time only if you have installed the optional RTC kit. The setting range is as follows: 2000-01-01 to 2035-12-31 •...
Page 436: [Notifications]
[Notifications] [Time Zone] Set the time zone. First select the region from the [Region] list. Then select the city from the [City] list. [Notifications]...
Page 437 Set the function to notify when to clean and replace parts. The setting items are as follows: Clean Printhead Notify when the print head needs to be cleaned. Change Printhead Notify when the print head needs to be replaced. Change Cutter Notify when the cutter unit needs to be replaced.
Page 438 [Notifications] [Clean Printhead] Enable or disable the notification function about when the print head needs to be cleaned. The options are as follows: Enabled Enable the notification function. Disabled Disable the notification function. [Cleaning Interval] Set the notification interval about when the print head needs to be cleaned. You can change the setting only if you have selected [Enabled] in the [Clean Printhead] menu.
Page 439 [Change Printhead] Notify when the print head needs to be replaced. The setting items are as follows: Change Printhead Enable or disable the notification function about when the print head needs to be replaced. Printhead Interval Set the notification interval about when the print head needs to be replaced. Printhead Count Shows the current print distance.
Page 440 [Notifications] Disabled Disable the notification function. [Printhead Interval] Set the notification interval about when the print head needs to be replaced. You can change the setting only if you have selected [Enabled] in the [Change Printhead] menu. The printer shows the print distance as a setting value. The setting range is from 10 to 100 km. [Change Cutter] Notify when the cutter unit needs to be replaced.
Page 441 [Change Cutter] Enable or disable the notification function about when the cutter unit needs to be replaced. The options are as follows: Enabled Enable the notification function. Disabled Disable the notification function. [Cutter Life] Set the notification interval about when the cutter unit needs to be replaced. You can change the setting only if you have selected [Enabled] in the [Change Cutter] menu.
Page 442 [Notifications] [Change Platen] Notify when the platen roller needs to be replaced. The setting items are as follows: Change Platen Enable or disable the notification function about when the platen roller needs to be replaced. Platen Interval Set the notification interval about when the platen roller needs to be replaced. Platen Count Shows the current distance the platen roller has fed.
Page 443: [Sound]
Disabled Disable the notification function. [Platen Interval] Set the notification interval about when the platen roller needs to be replaced. You can change the code only if you have selected [Enabled] in the [Change Platen] menu. The printer shows the fed distance as the setting value. The setting range is from 10 to 100 km. [Sound] Set the buzzer sound.
Page 444: [Energy Saving]
[Energy Saving] [Error Sound] Set the buzzer volume for the error sound. The options are as follows: Mute the sound. Low volume. Medium Medium volume. High High volume. [Energy Saving] The setting item is as follows:...
Page 445: [Lcd Brightness]
Sleep Timeout Set the period before the printer enters sleep mode. [Sleep Timeout] Set the period before the printer enters sleep mode. The setting range is from 0 to 60 minutes. • The sleep function is disabled if you set to 0. •...
Page 446: [Show Total Count]
[Show Total Count] • The printer has a built-in energy saving function, which will decrease the brightness of the screen when you have not operated the printer for a period. [Show Total Count] Enable or disable the indication of the total print count. If set to [Enabled], the total print count appears on both the Online and Offline screens.
Page 447: [Password]
[Password] The setting items are as follows: Password Enable Enable or disable the password setting. Install Security Enable or disable the password input for the package file download. NFC Security Set whether to show the confirmation message or enable the password input before settings are written to the printer from an Android device with the NFC interface.
Page 448 Password is required to install a pkg file from the USB memory or downloaded from computer. • The password used for installing a pkg file can be any passwords set in the [System] > [Password]. Contact your SATO reseller or technical support center for more information of the pkg file.
Page 449 [NFC Security] Set whether to show the confirmation message or enable the password input before settings are written to the printer from an Android device with the NFC interface. To use the NFC Security function, the settings must be written from the Android device while the printer is powered off.
Page 450: [Start On Ac]
You can enter 4 to 32 characters. Alphabets (capital and small letters), numbers and symbols can be used. The setting items are as follows: admin This is the setting item for factory. Strictly for SATO authorized personnel use. manager The password for accessing the [Service] menu. Strictly for SATO authorized personnel use. level1 The password for accessing the [Settings] menu.
Page 451 • Do not repeatedly power on/off the printer. • If you power the main power source off and then on again quickly, the printer may not be powered on because it is still in the powering off process. In such a case, press the power button to power on the printer.
Page 452: [Tools] Menu
Initialize the setting or counter of the printer. Profiles Utilize the printer settings as profiles. Service These are the setting items for service. Strictly for SATO authorized service personnel use. Factory These are the setting items for factory. Strictly for SATO authorized service personnel use. Certificates Set the wireless LAN authentication.
Page 453: [Test Print]
◦ Available only if you have installed the USB memory. Startup Guide Enable or disable the startup guide. [Test Print] Perform a test print. The setting items are as follows: Factory Perform the factory test print. Configure List Print the printer setting information. Configure QR Print the printer setting information with a QR code.
Page 454 Set the print position in the vertical direction. The setting range varies depending on the print resolution of the printer. The setting range is as follows: Resolution CL4NX CL6NX 203dpi -30 to 0 to 30 dots -30 to 0 to 30 dots (1dot = 0.125 mm...
Page 455 Resolution CL4NX CL6NX (1dot = 0.042 mm (0.0017")) When you decrease the setting value, the print position moves in the feed direction (toward the front part of the media). When you increase the setting value, the print position moves opposite the feed direction (toward the end part of the media).
Page 456 Set the length of one piece of the media used for the test print. The setting range varies depending on the print resolution of the printer. The setting range is as follows: Resolution CL4NX CL6NX 203 dpi 400 to 1600 dots 400 to 1600 dots (1 dot = 0.125 mm...
Page 457 Set the print position in the vertical direction. The setting range varies depending on the print resolution of the printer. The setting range is as follows: Resolution CL4NX CL6NX 203 dpi -30 to 0 to 30 dots -30 to 0 to 30 dots (1 dot = 0.125 mm...
Page 458 Set the length of one piece of the media used for the test print. The setting range varies depending on the print resolution of the printer. The setting range is as follows: Resolution CL4NX CL6NX 203 dpi 400 to 1600 dots...
Page 459 Resolution CL4NX CL6NX (1 dot = 0.125 mm (0.0049")) 305 dpi 600 to 2400 dots 600 to 2400 dots (1 dot = 0.083 mm (0.0033")) 609 dpi 1200 to 4800 dots (1 dot = 0.042 mm (0.0017")) Pitch Set the print position in the vertical direction.
Page 460 [Test Print] Resolution CL4NX CL6NX (1 dot = 0.083 mm (0.0033")) 609 dpi -90 to 0 to 90 dots (1 dot = 0.042 mm (0.0017")) When you decrease the setting value, the stop position moves in the feed direction (toward the front part of the media).
Page 461 Set the length of one piece of the media used for the test print. The setting range varies depending on the print resolution of the printer. The setting range is as follows: Resolution CL4NX CL6NX 203 dpi 400 to 1600 dots 400 to 1600 dots (1 dot = 0.125 mm...
Page 462: [Hex-Dump]
Set the stop position of the media. The setting range varies depending on the print resolution of the printer. The setting range is as follows: Resolution CL4NX CL6NX 203 dpi -30 to 0 to 30 dots -30 to 0 to 30 dots (1 dot = 0.125 mm...
Page 463 Save the hex dump print data or dump data from the receive buffer to the USB memory. The setting items are as follows: Hex Dump Mode Enable or disable the Hex Dump mode. Buffer Dump Save the receive buffer data to the printer. Log Files Manage the log files of the printer.
Page 464 [HEX-Dump] • If you set the [Hex Dump Mode] to [Enabled], the design of the Online/Offline screen changes. • You can save a maximum of 10 received data files for each type of interface. Depending on the file size, the number of files you can save will be less than 10. •...
Page 465 • The data files of the receive buffer are created for each type of interface. • The details of the file created inside "buff/" of the printer are as follows: BT0001.bin The contents of the receive buffer for Bluetooth. LAN0001.bin The contents of the receive buffer for LAN.
Page 466 • Be sure to perform a virus check on the USB memory before connecting it to the printer. SATO Corporation shall not be held responsible for any printer malfunctions caused by a virus spread via USB memory. The procedure to copy the log files is as follows: 1.
Page 467 2. Select the file to copy and press the button. A checkmark appears on the right side of the file name. 3. After you select the file, press the button to copy the selected file to the USB memory. • When [Hex Dump Mode] is set to [Enabled], it may take some time before the files appear.
Page 468 [HEX-Dump] 2. Select the file to delete and press the button. A checkmark appears on the right side of the file name. 3. After you select the file, press the button to delete the selected file. • When [Hex Dump Mode] is set to [Enabled], it may take some time before the files appear.
Page 469: [Reset]
2. Select the file to print and press the button or button to perform the dump print. • Printing the contents of the file may use a lot of media. • When [Hex Dump Mode] is set to [Enabled], it may take some time before the files appear.
Page 470 [Reset] [Select] Select the items to be initialized. The items are as follows: Data Initialize the data saved in the printer. Data & Settings Initialize the data and setting values of the printer. Settings Initialize the setting values of the printer. [Data] Initialize the data saved in the printer.
Page 471 • Normally, it is not necessary to perform the initialization. Doing so could change the print conditions. [Data & Settings] Initialize the data and setting values of the printer. Select the items to be initialized. The options are as follows: User Reset Initialize the data and setting values.
Page 472 [Reset] Select the item to be initialized using the buttons and then press the button to show the confirmation screen. Press the button to cancel or button to perform the initialization. The printer will reboot after the initialization. • The data to be initialized are the fonts and graphics registered in the printer. [Settings] Select the items to be initialized.
Page 473: [Profiles]
Interface Initialize the setting values in the [Interface] menu. Printing Initialize the setting values in the [Printing] menu. Select the item to be initialized using the buttons and then press the button to show the confirmation screen. Press the button to cancel or button to perform the initialization.
Page 474 [Profiles] ◦ Not available if no profile is saved. Load Load the profile of the printer. ◦ Not available if no profile is saved. Save Save the current printer settings as a new profile. Start with Select the profile to load at printer startup. ◦...
Page 475 [Load] Load the profile of the printer. The procedure to load the profile is as follows: 1. Select the profile to be loaded using the buttons. 2. Press the button or press the button to confirm. A checkmark appears on the right side of the loaded profile name. And the name of the loaded profile appears on the [Profiles] menu in the parentheses.
Page 476 [Profiles] To save the current printer settings as a new profile, press the button and enter the name of the profile. You can enter a maximum of 32 characters. You can use alphabet (capital and small letters), numbers and symbols. Press the button to confirm.
Page 477: [Certificates]
• Be sure to perform a virus check on the USB memory before connecting it to the printer. SATO Corporation shall not be held responsible for any printer malfunctions caused by a virus spread via USB memory. The setting items are as follows: HTTPS Installs the HTTPS certificates from the USB memory.
Page 478: [Barcode Checker]
[Barcode Checker] 2. Insert the USB memory into the USB connector (Type A). 3. Go to the [Settings] > [Tools] > [Certificates] menu. 4. Select the certificate you want to install. Refer to the item description above. 5. Select the certificate file from the list. [Barcode Checker] Set the barcode check function.
Page 479 This function cannot be used in the following conditions: ◦ When the print mode is tear-off mode ◦ When you are using CL4NX RFID models ◦ When the printer is in AEP mode • Use the optional barcode checker stand kit to mount the barcode checker to the printer.
Page 480 [Barcode Checker] [Reading Test] Perform a test read with the connected barcode checker. Available only if you have connected the barcode checker. Set a label with barcodes within the scanning range of the barcode checker, and then press the button to start reading. If reading is successful, the code type and read data are displayed.
Page 481 [Settings] Set the barcode check function. The setting items are as follows: Mode Select the check mode or disable the barcode check function. Start Position Adjust the position at which the barcode check starts (position of the barcode checker at which reading starts).
Page 482 [Barcode Checker] [Mode] Select the check mode or disable the barcode check function. The options are as follows: Disabled Disable the barcode check function. Readable Check if the printed barcodes are readable. Comparison Check if the read results of the printed barcodes match the barcode data in the print data. [Start Position] Adjust the position at which the barcode check starts (position of the barcode checker at which reading starts).
Page 483 This setting can be used to exclude first barcode(s) from the check target when multiple barcodes are printed on each media. The setting range varies depending on the print resolution of the printer. The setting range is as follows: Resolution CL4NX CL6NX 203 dpi 10 to 20000 dots 10 to 20000 dots (1 dot = 0.125 mm...
Page 484 If a reading error or comparison error occurs, the printer pauses and shows an error message on the display. • Printing of the VOID mark is not supported in dispenser and linerless (CL4NX only) modes. [Retry Count] Set how many times the printer will try to print and check the same barcode after VOID printing when a barcode reading error or barcode comparison error occurs.
Page 485 [Host Notification] Set whether to return the barcode check results to the host from which the print data is sent. The options are as follows: Enabled Return the barcode check result of each label to the host as follows: ◦ When the check is successful: <STX>BV, OK<ETX>...
Page 486 [Barcode Checker] The setting items are as follows: Copy Copy the barcode check log data to the USB memory. ◦ Available only if you have installed the USB memory. Remove Remove the barcode check log data. Format and Contents of the Barcode Check Log Data The barcode check log data is created in the following format: Format ID Description...
Page 487 • Be sure to perform a virus check on the USB memory before connecting it to the printer. SATO Corporation shall not be held responsible for any printer malfunctions caused by a virus spread via USB memory. Press the...
Page 488: [Clone]
• Be sure to perform a virus check on the USB memory before connecting it to the printer. SATO Corporation shall not be held responsible for any printer malfunctions caused by a virus spread via USB memory. This functions is useful when you take over the printer settings to be replaced to a new printer, and when you set up multiple printers with same printer settings.
Page 489: [Startup Guide]
Excl. LAN/Wi-Fi/IP Copy the printer settings and data, excluding network information, to the USB memory. This is useful when you set up multiple printers already configured for network with the same printer settings. Incl. LAN/Wi-Fi Copy the printer settings and data, including network information (excluding the IP address), to the USB memory.
Page 490: [Information] Menu
[Information] Menu [Information] Menu The following settings are available in the [Information] menu: Help Shows the guidance video. Build Version Shows the firmware version. Applications Shows various application versions. Installation Log Shows the installation log data. ◦ Appears only if there is a log data in the printer. Print Module Shows the print module information.
Page 491: [Help]
◦ Appears only if the LAN interface is selected. Wi-Fi MAC Shows the MAC address of the wireless LAN. ◦ Appears only if the optional wireless LAN is installed and the Wi-Fi interface is selected. Wi-Fi Region Shows the region information of the wireless LAN. ◦...
Page 492 [Help] The list of videos are as follows: Install Paper Shows the video for loading the media. Install Ribbon Shows the video for loading the ribbon. Replace Paper Shows the video for replacing the media. Replace Ribbon Shows the video for replacing the ribbon. Replace Head Shows the video for replacing the print head.
Page 493 Cutter Shows the video for loading the media roll to a printer installed with a cutter. Linerless (CL4NX only) Shows the video for loading the media roll to a printer installed with a linerless cutter kit. Dispenser Shows the video for loading the media roll to a printer installed with a dispenser.
Page 494 [Help] Shows the video for loading the fan-fold media. The items are as follows: Standard Shows the video for loading the fan-fold media to a standard printer. Cutter Shows the video for loading the fan-fold media to a printer installed with a cutter. [Replace Paper] Shows the video for replacing the media.
Page 495 Cutter Shows the video for replacing the media roll in a printer installed with a cutter. Linerless (CL4NX only) Shows the video for replacing the media roll in a printer installed with a linerless cutter kit. Dispenser Shows the video for replacing the media roll in a printer installed with a dispenser.
Page 496: [Build Version]
[Build Version] [Build Version] Shows the information and version of the printer. Name Shows the name of the build version. Date Shows the build date. Checksum Shows the checksum of the build version. Kernel Version Shows the kernel version. Boot Version Shows the boot version.
Page 497: [Applications]
[Boot Version] Shows the boot version of the printer. The items are as follows: Disks Shows the Disks. Warp!!-mode A checked box means enabled. An unchecked box means disabled. Date Shows the build date of the boot version. [Applications] Shows the versions of the installed applications in the printer, such as printer languages.
Page 498: [Installation Log]
[Installation Log] [Installation Log] Show or clear the installation log data in the printer. The setting items are as follows: RPM log Shows the RPM log data. System Restore Shows the system restore log data. Press the button (CLEAR) to clear the selected log data. •...
Page 499: [Print Module]
[System Restore] Shows the system restore log. The system restore log file is created after installing a pkg-file that incurs the inability to operate the printer LCD. [Print Module] Shows the information about the print module of the printer. The items are as follows: Boot Shows the Boot firmware version.
Page 500 [Print Module] [Boot] Name Shows the Boot firmware version. Release Date Shows the Boot firmware release date. Checksum Shows the Boot firmware checksum. [Main] Name Shows the Main firmware version. Release Date Shows the Main firmware release date. Checksum Shows the Main firmware checksum.
Page 501: [Counters]
Shows the head counter information of the printer. Cutter Shows the current number of cuts. • Only SATO authorized service personnel are permitted to clear the counter. [Head] Shows the head counter information of the printer. Life Shows the current print distance.
Page 502: [Ipv4 Address]
[IPv6 Address] Head 2 Head 3 [Head 1] shows the current print distance. When you replace the print head and the counter is cleared, the value of [Head 2] appears in [Head 3] and the value of [Head 1] appears in [Head 2]. [Head 1] will start to count from 0 again.
Page 503: [Lan Mac]
[LAN MAC] Shows the MAC address of the LAN. Appears only if LAN is the active interface. [Wi-Fi MAC] Shows the MAC address of the wireless LAN. Appears only if you have installed the optional wireless LAN and Wi-Fi is the active interface.
Page 504: [Wi-Fi Region]
[Wi-Fi Status] [Wi-Fi Region] Shows the region information of the wireless LAN. Appears only if you have installed the optional wireless LAN and Wi-Fi is the active interface. [Wi-Fi Status] Shows the status of the wireless LAN. Appears only if you have installed the optional wireless LAN and Wi-Fi is the active interface.
Page 505: [Wi-Fi Direct]
[Wi-Fi Direct] Shows the connection information of Wi-Fi Direct. Appears only if Wi-Fi Direct is the active interface and you are connected using Wi-Fi Direct. [Wi-Fi Versions] Shows the version of the wireless LAN. Appears only if you have installed the optional wireless LAN and Wi-Fi is the active interface.
Page 506: Configuring The Printer Settings From A Web Browser
Accessing to the Web Configuration Page Configuring the Printer Settings from a Web Browser Accessing to the Web Configuration Page The printer can be operated through a web configuration page using any browser. With an Ethernet LAN or WLAN connection, users can remotely get information from the printer or perform the printer settings.
Page 507 3. Click on the page (3) you want to view.
Page 508: Dashboard
Dashboard Dashboard [Dashboard] is the default page of WebConfig. Each section shows specific information or status of the printer. • You can view [Dashboard] page without logging in. (1) [Printer Status] Shows the current state (Online, Offline, error) and current status icons. (2) [Printing] Shows the print speed, darkness, sensor, print mode and backfeed setting.
Page 509 (7) [Wi-Fi Strength] Shows the current Wi-Fi communication strength. • If the printer is P2P GO, the Wi-Fi Strength will not be shown.
Page 510: Settings
Settings Settings The settings equivalent to the printer's Settings mode can be performed on the browser. • Login is required to view [Settings] page. Click [Login] to log in before opening [Settings] page. The default user is [settings], and the default password is "0310". (1) [Printing] You can do the settings equivalent to [Settings] >...
Page 511 The screen below is the example of [Printing] page.
Page 512: Tools
You can do the setting equivalent to [Settings] > [Tools] > [Clone] in the Settings mode. Copy the current printer settings and the installed data. (3) [Install Package] Refer to "Section 2.5 Downloading Firmware" of the CL4NX/CL6NX service manual. (4) [Logs] List all log files in the log directory. Users can click to download the file.
Page 513 (7) [Test Print] You can do the setting equivalent to [Settings] > [Tools] > [Test Print] in the Settings mode. Perform a test print. (8) [Support Info] List various information of the printer such as attached options, serial number, application versions and settings configuration.
Page 514: Certificates
Certificates Certificates Shows the Root Certificate authority and client certificates installed on the printer. • The client certificate that is a PFX (PKCS #12) file will not be shown.
Page 515: Various Ways To Output
If you use software such as the "NiceLabel" series, labels can be easily output. • "NiceLabel" series This multifunctional, yet easy-to-operate, software allows you to create versatile layouts and print them on labels. • For details of the products, contact your SATO sales representative.
Page 516: Outputting And Controlling With Dedicated Command
SBPL commands. There are many functions for modifying the printed items, such as enlarging fonts, specifying a print direction, ruled line, and printing the background black or white. For programming references, contact your SATO sales representative or technical support center.
Page 517: Controlling The Printer With External Signal
Controlling the Printer with External Signal By using the external signal (EXT) interface, you can connect the printer to an external device and print. With the control signal, you can control print operations; such as monitoring the condition of the printer, starting printing, and reprinting.
Page 518: Printer Adjustments
Printable Area Printer Adjustments Printable Area The printable area of the printer is as follows: CL4NX (1) Frame (2) Print head (3) Media feed direction (4) Printable area (Standard) (5) Printable area (Left-justify) CL6NX • 203 dpi (1) Frame (2) Print head...
Page 519 305 dpi • (1) Frame (2) Print head (3) Media feed direction (4) Printable area (Standard) (5) Printable area (Left-justify)
Page 520: Media Sensor Positions And Media Stop Positions
Media Sensor Positions and Media Stop Positions Media Sensor Positions and Media Stop Positions The media stop positions with the media sensor and various operation modes are as follows: (1) Media stop position in dispenser mode (2) Media stop position in cutter mode (3) Media stop position in tear-off mode (4) Print head (5) Media feed direction...
Page 521 (8) Frame • For the CL4NX RFID model, the position of the I-mark sensor becomes a minimum of 0.3 mm (0.01") when the position of the gap sensor is adjusted to around 7.3 mm (0.3"). Because of this, the paper end may be frequently detected when the [Advanced] >...
Page 522: Flow Of Printing Operations
Printing Operations Flow of Printing Operations Printing Operations Printing operations vary depending on the combination of the following settings. • Print Mode • Enabled/disabled media sensor • With/without pulse input (from external signal (EXT) interface) • Enabled/disabled head check...
Page 523: Operations In Continuous Mode
Operations in Continuous Mode Operation 1: Continuous Mode Without Pulse Input (Head Check Disabled) Operation • The figure above shows the reference position when the Gap sensor is used. Timing Chart...
Page 524 Operation 2: Continuous Mode Without Pulse Input (Head Check Enabled) Operation • The figure above shows the reference position when the Gap sensor is used. Timing Chart...
Page 525 Operation 3: Continuous Mode with Pulse Input (Head Check Disabled) Operation • The figure above shows the reference position when the Gap sensor is used. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 526 Operation 4: Continuous Mode with Pulse Input (Head Check Enabled) Operation • The figure above shows the reference position when the Gap sensor is used. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 527: Operations In Tear-Off Mode
Operations in Tear-Off Mode Operation 5: Tear-Off Mode Without Pulse Input (Head Check Disabled) Operation *1 After printing, if the period specified in Option Waiting Time <TW> (initial value: 0 ms) has passed and if there is no print data remaining, the printer will feed the media to the position for manual cutting. •...
Page 528 Operations in Tear-Off Mode Timing Chart (When <TW> is 0) Timing Chart (When <TW> is 500)
Page 529 Operation 6: Tear-Off Mode Without Pulse Input (Head Check Enabled) Operation *1 After printing, if the period specified in Option Waiting Time <TW> (initial value: 0 ms) has passed and if there is no print data remaining, the printer will feed the media to the position for manual cutting. •...
Page 530 Timing Chart (When <TW> is 0) Timing Chart (When <TW> is 500)
Page 531 Operation 7: Tear-Off Mode with Pulse Input (Head Check Disabled) Operation • The figure above shows the reference position when the Gap sensor is used. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 532 Operation 8: Tear-Off Mode with Pulse Input (Head Check Enabled) Operation • The figure above shows the reference position when the Gap sensor is used. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 533: Operations In Cutter Mode
Operations in Cutter Mode Operation 9: Cutter Mode, No Backfeed, and Without Pulse Input (Head Check Disabled) Operation *1 Because backfeeding is not done, the media in the head area becomes non-printable. • The figure above shows the reference position when the Gap sensor is used.
Page 534 Operations in Cutter Mode Timing Chart...
Page 535 Operation 10: Cutter Mode, No Backfeed, and Without Pulse Input (Head Check Enabled) Operation *1 Because backfeeding is not done, the media in the head area becomes non-printable. • The figure above shows the reference position when the Gap sensor is used. Timing Chart...
Page 536 Operation 11: Cutter Mode, Backfeed After Printing, and Without Pulse Input (Head Check Disabled) Operation • The figure above shows the reference position when the Gap sensor is used. Timing Chart...
Page 537 Operation 12: Cutter Mode, Backfeed After Printing, and Without Pulse Input (Head Check Enabled) Operation • The figure above shows the reference position when the Gap sensor is used. Timing Chart...
Page 538 Operation 13: Cutter Mode, Backfeed Before Printing, and Without Pulse Input (Head Check Disabled) Operation • The figure above shows the reference position when the Gap sensor is used. Timing Chart...
Page 539 Operation 14: Cutter Mode, Backfeed Before Printing, and Without Pulse Input (Head Check Enabled) Operation • The figure above shows the reference position when the Gap sensor is used. Timing Chart...
Page 540 Operation 15: Cut & Print Mode Without Pulse Input (Head Check Disabled) Operation *1 After printing, if the next data is received, printing will be done and the media will be cut on the cut position. *2 After printing, if the next data is not received and the waiting period for Eject Cut has passed, Eject Cut will be performed.
Page 541 Timing Chart...
Page 542 Operation 16: Cut & Print Mode Without Pulse Input (Head Check Enabled) Operation *1 After printing, if the next data is received, printing will be done and the media will be cut on the cut position. *2 After printing, if the next data is not received and the waiting period for Eject Cut has passed, Eject Cut will be performed.
Page 543 Timing Chart...
Page 544 Operation 17: Cutter Mode, No Backfeed, and with Pulse Input (Head Check Disabled) Operation *1 Because backfeeding is not done, the media in this area is not printable. • The figure above shows the reference position when the Gap sensor is used. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 545 Operation 18: Cutter Mode, No Backfeed, and with Pulse Input (Head Check Enabled) Operation *1 Because backfeeding is not done, the media in this area is not printable. • The figure above shows the reference position when the Gap sensor is used. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 546 Operation 19: Cutter Mode, Backfeed After Printing, and with Pulse Input (Head Check Disabled) Operation • The figure above shows the reference position when the Gap sensor is used. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 547 Operation 20: Cutter Mode, Backfeed After Printing, and with Pulse Input (Head Check Enabled) Operation • The figure above shows the reference position when the Gap sensor is used. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 548 Operation 21: Cutter Mode, Backfeed Before Printing, and with Pulse Input (Head Check Disabled) Operation • The figure above shows the reference position when the Gap sensor is used. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 549 Operation 22: Cutter Mode, Backfeed Before Printing, and with Pulse Input (Head Check Enabled) Operation • The figure above shows the reference position when the Gap sensor is used. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 550: Operations In Dispenser Mode
Operations in Dispenser Mode Operations in Dispenser Mode Operation 23: Dispenser Mode, No Backfeed, and with Sensor Input (Head Check Disabled) Operation *1 The dispenser sensor confirms the dispensing condition and the printer does not perform the next operation until the label is dispensed. *2 Because backfeeding is not done, the media in this area is non-printable.
Page 551 Operation 24: Dispenser Mode, No Backfeed, and with Sensor Input (Head Check Enabled) Operation *1 The dispenser sensor confirms the dispensing condition and the printer does not perform the next operation until the label is dispensed. *2 Because backfeeding is not done, the media in this area is non-printable. •...
Page 552 Operation 25: Dispenser Mode, Backfeed After Printing, and Without Pulse Input (Head Check Disabled) Operation *1 The dispenser sensor confirms the dispensing condition and the printer does not perform the next operation until the label is dispensed. • The figure above shows the reference position when the Gap sensor is used. Timing Chart...
Page 553 Operation 26: Dispenser Mode, Backfeed After Printing, and Without Pulse Input (Head Check Enabled) Operation *1 The dispenser sensor confirms the dispensing condition and the printer does not perform the next operation until the label is dispensed. • The figure above shows the reference position when the Gap sensor is used. Timing Chart...
Page 554 Operation 27: Dispenser Mode, Backfeed Before Printing, and Without Pulse Input (Head Check Disabled) Operation *1 The dispenser sensor confirms the dispensing condition and the printer does not perform the next operation until the label is dispensed. • The figure above shows the reference position when the Gap sensor is used. Timing Chart...
Page 555 Operation 28: Dispenser Mode, Backfeed Before Printing, and Without Pulse Input (Head Check Enabled) Operation *1 The dispenser sensor confirms the dispensing condition and the printer does not perform the next operation until the label is dispensed. • The figure above shows the reference position when the Gap sensor is used. Timing Chart...
Page 556 Operation 29: Dispenser Mode, No Backfeed, and with Pulse Input (Head Check Disabled) Operation *1 Because backfeeding is not done, the media in this area is non-printable. • The figure above shows the reference position when the Gap sensor is used. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 557 Operation 30: Dispenser Mode, No Backfeed, and with Pulse Input (Head Check Enabled) Operation *1 Because backfeeding is not done, the media in this area is non-printable. • The figure above shows the reference position when the Gap sensor is used. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 558 Operation 31: Dispenser Mode, Backfeed After Printing, and with Pulse Input (Head Check Disabled) Operation • The figure above shows the reference position when the Gap sensor is used. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 559 Operation 32: Dispenser Mode, Backfeed After Printing, and with Pulse Input (Head Check Enabled) Operation • The figure above shows the reference position when the Gap sensor is used. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 560 Operation 33: Dispenser Mode, Backfeed Before Printing, and with Pulse Input (Head Check Disabled) Operation Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 561 Operation 34: Dispenser Mode, Backfeed Before Printing, and with Pulse Input (Head Check Enabled) Operation Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 562 Operation 35: Dispenser Mode, Backfeed After Printing, with Pulse Input, and with the Dispenser Completion Signal (Head Check Disabled) Operation *1 The dispenser sensor confirms the dispensing condition and the printer does not perform the next operation until the label is dispensed. Timing Chart...
Page 563 *1 Keep the PRIN signal until the PREND signal is outputted. *2 After backfeed, the PREND signal is outputted.
Page 564 Operation 36: Dispenser Mode, Backfeed After Printing, with Pulse Input, and with the Dispenser Completion Signal (Head Check Enabled) Operation *1 The dispenser sensor confirms the dispensing condition and the printer does not perform the next operation until the label is dispensed. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 565 *2 After backfeed, the PREND signal is outputted.
Page 566 Operation 37: Dispenser Mode, Backfeed Before Printing, with Pulse Input, and with the Dispenser Completion Signal (Head Check Disabled) Operation *1 The dispenser sensor confirms the dispensing condition and the printer does not perform the next operation until the label is dispensed. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 567 Operation 38: Dispenser Mode, Backfeed Before Printing, with Pulse Input, and with the Dispenser Completion Signal (Head Check Enabled) Operation *1 The dispenser sensor confirms the dispensing condition and the printer does not perform the next operation until the label is dispensed. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 568: Operations In Linerless Mode (Cl4Nx Only)
Operations in Linerless Mode (CL4NX only) Operations in Linerless Mode (CL4NX only) Operation 39: Linerless Mode, Backfeed Before Printing, and Without Pulse Input (Head Check Disabled) (CL4NX only) Operation *1 The dispenser sensor confirms the dispensing condition and the printer does not perform the next operation until the label is dispensed.
Page 569 Timing Chart...
Page 570 Operation 40: Linerless Mode, Backfeed Before Printing, and Without Pulse Input (Head Check Enabled) (CL4NX only) Operation *1 The dispenser sensor confirms the dispensing condition and the printer does not perform the next operation until the label is dispensed. *2 The backfeed speed becomes 2 inches/sec immediately after powering on the printer, immediately after backing from the sleep mode, or after 60 minutes or more from the last printing.
Page 571 Timing Chart...
Page 572 Operation 41: Linerless Mode, Backfeed Before Printing, and with Pulse Input (Head Check Disabled) (CL4NX only) Operation • The figure above shows the reference position when the I-mark sensor is used. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 573 Operation 42: Linerless Mode, Backfeed Before Printing, and with Pulse Input (Head Check Enabled) (CL4NX only) Operation • The figure above shows the reference position when the I-mark sensor is used. Timing Chart *1 Keep the PRIN signal until the PREND signal is outputted.
Page 574: Operations For Rfid Write (Cl4Nx Only)
Operations for RFID Write (CL4NX only) Operations for RFID Write (CL4NX only) Operation 43: RFID Write with Continuous Mode (Tag Offset = 0) (CL4NX only) *1 The EPC code write <IP0> and RFID write <RK> commands write the data at this tag position.
Page 575 Operation 44: RFID Write with Continuous Mode (Tag Offset > 0) (CL4NX only) *1 Because the EPC code read, RFID read [DC2]PJ, UID/EPC/IDm printing <TU>, and UID/EPC/IDm return <RU> commands acquire the information at this tag position, do not use them if the Tag Offset is set to other than an initial value.
Page 576 Operation 45: RFID Write with Tear-Off Mode (Tag Offset = 0) (CL4NX only) When the tear-off mode is selected, the label backfeeds before printing and stops at the manual cut position after printing. *1 Because the EPC code read, RFID read [DC2]PJ, UID/EPC/IDm printing <TU>, and UID/EPC/IDm return <RU>...
Page 577 Operation 46: RFID Write with Tear-Off Mode (Tag Offset > 0) (CL4NX only) When the tear-off mode is selected, the label backfeeds before printing and stops at the manual cut position after printing. *1 Because the EPC code read, RFID read [DC2]PJ, UID/EPC/IDm printing <TU>, and UID/EPC/IDm return <RU>...
Page 578 Operation 47: RFID Write with Cutter Mode and Backfeed After Printing (Tag Offset = 0) (CL4NX only) When the cutter mode with backfeed after printing is selected, the label backfeeds after the cut and stops at the print head position.
Page 579 Operation 48: RFID Write with Cutter Mode and Backfeed After Printing (Tag Offset > 0) (CL4NX only) When the cutter mode is selected, backfeed after printing is automatically set. The label backfeeds after the cut and stops at the print head position.
Page 580: Operations When The Barcode Check Function Is Enabled
Operations When the Barcode Check Function Is Enabled Operations When the Barcode Check Function Is Enabled Operation 49: Continuous Mode When the Barcode Check Function Is Enabled...
Page 581 Operation 50: Cutter Mode (Cutting Every Label) When the Barcode Check Function Is Enabled...
Page 582 Operation 51: Cutter Mode (Cutting According to the Specified Number of Labels, No Cutting) When the Barcode Check Function Is Enabled...
Page 583 Operation 52: Cut & Print Mode When the Barcode Check Function Is Enabled *1 Do not print barcodes/2D codes on the area between the print head and the cut position.
Page 584 Operation 53: Dispenser Mode When the Barcode Check Function Is Enabled...
Page 585: Operations When The Media Sensor Is Disabled
Operations When the Media Sensor Is Disabled Operation 54: Media Sensor Disabled When the media sensor is disabled, media stops at the specified print end line.
Page 586: Adjusting The Base Reference Point
About the Base Reference Point Adjusting the Base Reference Point About the Base Reference Point The base reference point is the point at which one determines the print position and stop/cut/ dispensing position. The base reference point differs depending on the operation mode or media sensor you use. Continuous Mode/Tear-off Mode I-mark Label Gap Label...
Page 587 (1) Feed direction (1) Feed direction (2) Dispensing position (2) Print and dispensing position (3) Print position Linerless Mode (CL4NX only) I-mark Linerless Label (1) Feed direction (2) Cut position (3) Print position (4) Non-printable zone (5 mm / 0.2")
Page 588: Adjusting The Print Position
Adjusting the Print Position Adjusting the Print Position Set the [Pitch] in the [Printing] > [Advanced] > [Adjustments] menu to adjust the print position. • The above base reference position (print position) becomes the stop position when the sensor type is set to Gap. 1.
Page 589 The setting range is as follows: Resolution CL4NX CL6NX 203 dpi -30 to +30 dots -30 to +30 dots (1 dot = 0.125 mm (0.0049"))
Page 590 Adjusting the Print Position Resolution CL4NX CL6NX (1 dot = 0.042 mm (0.0017")) 6. Press the button to save the setting value. 7. Press the button to change to Offline mode. 8. Press the button again to change to Online mode.
Page 591: Adjusting The Media Stop Position
Adjusting the Media Stop Position Set the [Offset] in the [Printing] > [Advanced] > [Adjustments] menu to adjust the media stop position. • The above cut reference position for printing indicates the label stop position when the media sensor is set to Gap sensor. •...
Page 592 The setting range is as follows: Resolution CL4NX CL6NX 203 dpi -30 to +30 dots -30 to +30 dots (1 dot = 0.125 mm (0.0049"))
Page 593 Resolution CL4NX CL6NX (1 dot = 0.042 mm (0.0017")) 6. Press the button to save the setting value. 7. Press the button to change to Offline mode. 8. Press the button again to change to Online mode. You can print to check the adjusted stop position.
Page 594: Notes On The Stop/Cut Position Of Different Media
Notes on the Stop/Cut Position of Different Media Notes on the Stop/Cut Position of Different Media Stop Position of the Label in Dispenser Mode The regular position is to let the label stay about 2 ± 1 mm (0.08" ± 0.04") on the liner. (1) Feed direction (2) Dispenser bar (3) Stop position...
Page 595 Cut Position When Using the Media with Perforated Line in Cutter Mode Adjust the cut position so as not to cut the media on the perforated line and on the area near side from the perforated line (the area is shown in the figure below). When the media is cut on the area not to be cut, it could cause a paper jam or damage.
Page 596: Adjusting The Print Quality
Adjusting the Print Darkness Adjusting the Print Quality Adjusting the Print Darkness The adjustment procedure for the print darkness is as follows: • You can fine tune the print darkness by setting the [Darkness Adjust] in the [Printing] > [Advanced] > [Adjustments] menu. •...
Page 597 3. Press the buttons to select [Printing] and then press the button. 4. Press the buttons to select [Darkness] and then press the button. The [Darkness] screen appears. 5. Press the buttons to select a value. The setting range is from 1 to 10. 1 is the lightest and 10 is the darkest.
Page 598 Adjusting the Print Darkness 6. Press the button or button to save the setting value. 7. Press the button to change to Offline mode. 8. Press the button again to change to Online mode. You can print to check the print quality.
Page 599: Adjusting The Print Speed
[Settings] menu and you can adjust the print speed. • If the optional linerless cutter kit is installed to CL4NX, the setting range is 2 to 6 (inches/sec) (50.8 to 152 mm/sec) regardless of the printing resolution. 1. When the printer is in Online mode, press the button to change the printer to Offline mode.
Page 600 Adjusting the Print Speed 3. Press the buttons to select [Printing] and then press the button. 4. Press the buttons to select [Speed] and then press the button. The [Speed] screen appears. 5. Press the buttons to select a value. 6.
Page 601 7. Press the button to change to Offline mode. 8. Press the button again to change to Online mode. You can print to check the print quality.
Page 602: Adjusting The Buzzer Volume
Adjusting the Buzzer Volume Adjusting the Buzzer Volume The adjustment procedure for the buzzer volume when an error occurs is as follows: 1. When the printer is in Online mode, press the button to change the printer to Offline mode. 2.
Page 603 4. Press the buttons to select [Sound] > [Error Sound] and then press the button. The [Error Sound] screen appears. 5. Press the buttons to set the volume. The options are as follows: [Off] Mute the sound. [Low] Low volume. [Medium] Medium volume.
Page 604: Adjusting The Head Pressure Balance
Print Head Balance Adjusting the Head Pressure Balance Print Head Balance Print head balance refers to the equalization of pressure between the print head and the platen roller. If the print head balance is out of adjustment, the printed image will be darker on one side of the media than the other and the media will be prone to travel in the direction of greater pressure.
Page 605: Head Pressure Setting
Media Thickness 0.060 - 0.200 (0.0024" - 0.0079") 0.200 - 0.268 (0.0079" - 0.011") (mm (inch)) Adjustment Dials (Left and Right, CL4NX only) (Left and Right) (Left and Right, CL6NX only) Reference Thin paper/normal label, etc. Thick paper/tag, etc.
Page 606: Pressure Balance Setting
2. Find the adjustment dials (1) on the top of the print head assembly. 3. Turn the adjustment dials (1) according to the media width and set the pressure balance. For CL4NX: Media Width (mm (inch)) 25 - 54 (0.98" - 54 - 83 (2.13"...
Page 607 • First use the dial setting for the head pressure and then adjust according to the media width. Above table shows an example when the head pressure is Left • The factory default settings of both Left and Right dials are •...
Page 608: Configuring Optional Rfid (Cl4Nx Only)
Types of Usable IC Tags and IC Cards Configuring Optional RFID (CL4NX only) Types of Usable IC Tags and IC Cards The types of the usable IC tags and IC cards with the optional UHF RFID kit and HF RFID kit are as...
Page 609: Configuring The Printer To Encode Inlays
This topic explains the procedures on how to configure the printer to encode your inlays. 1. Examine the media to determine the printer settings. Refer to the CL4NX Inlay Configuration Guide for the measurements you should take and what they mean, as well as a list of inlays and their required configurations.
Page 610 Configuring the Printer to Encode Inlays 6. Press the buttons to select [RFID] and then press the button. The [RFID] screen appears. 7. Press the buttons to select the item you want to set and then press the button. The adjusting screen appears. 8.
Page 611 When [Antenna Pitch] is set to [Standard] in the [Interface] > [RFID] menu, adjust the physical position of the antenna according to the settings required for the specific media and inlay used. Refer to the "Antenna Position" of the Inlay Placement & Configuration Table in the CL4NX Inlay Configuration Guide.
Page 612 Configuring the Printer to Encode Inlays http://www.satoworldwide.com/rfid/ 11. Load the media and ribbon. 12. Confirm the operation by printing/encoding a media. Make sure that you read the data and check that it is correctly encoded.
Page 613: Printing Rfid Tag Errors
Printing RFID Tag Errors If the recorded data on a tag is incomplete due to writing on a defective tag, the printer will print an RFID tag error to the defective media. This function is to prevent the distribution of defective media with a tag error.
Page 614 Printing RFID Tag Errors TAG NOT FOUND Error in RFID Write Command (1) Feed direction (2) The origin of the range specified by the media size command <A1> (3) The range specified with the media size command <A1> (4) The dump for the first 16 or 32 bytes of the write data •...
Page 615 TAG NOT FOUND Error in RFID Write Command (1) Feed direction (2) The origin of the range specified by the media size command <A1> (3) The range specified with the media size command <A1> If not specified by the media size command <A1>, the printer prints the RFID error using a fixed size of P30 X W40 mm (P1.18"...
Page 616 Printing RFID Tag Errors TAG NOT FOUND Error in RFID Write Command (1) Feed direction (2) The dump for the first 16 or 32 bytes of the write data The types of errors to print are as follows: Message Cause and Countermeasure TAG NOT FOUND Cause Did not find the tag to print, or failed to read the tag.
Page 617 Message Cause and Countermeasure Countermeasure Confirm the inlay operation and check the printer/antenna settings. Only for FeliCa Cause The written data and read data do not match. A value greater than original data was written to subtraction register. Countermeasure Write an appropriate value to subtraction register. LOCKING ERROR Cause Failed to lock the tag.
Page 618 Printing RFID Tag Errors Message Cause and Countermeasure Countermeasure Check the media. READ ONLY ERROR Only for UHF Cause 1. Tried to write to a write-locked tag. 2. Tried to write to a tag when the write power is low. Countermeasure 1.
Page 619: Rfid Error And Reset Timing
RFID Error and Reset Timing Error Signal Output with One-shot Pulse Error Signal Output with Long Pulse When the reprint count reaches the specified number, the RFID tag error and machine error are outputted at a time. The machine error output is always a long pulse. Timing Chart of Error Signal Output with One-shot Pulse Item RFID Reprint Twice - One-shot Pulse Output Waveform...
Page 620 RFID Error and Reset Timing Item RFID Reprint Twice - One-shot Pulse Output Waveform Reprint 2nd Timing Chart of Error Signal Output with Long Pulse Item RFID Reprint Twice - Level Output Waveform Error Reprint 1st...
Page 621 Item RFID Reprint Twice - Level Output Waveform Reprint 2nd...
Page 622: External Signal (Ext) Interfaces When Rfid Mode Is Enabled
External Signal (EXT) Interfaces When RFID Mode Is Enabled External Signal (EXT) Interfaces When RFID Mode Is Enabled The following tables are the comparison of EXT signal between RFID mode is disabled or enabled. RFID Mode Disabled Standard specification is applied when the RFID mode is disabled. Pin No.
Page 623 Pin No. Signal Print Done/Print End (PREND) Output Reprint (PRIN2) Input External Power Supply Input Online Output Ribbon Near End Output +24V Output Output Frame Ground...
Page 624: Rfid Printing Tips
RFID Printing Tips RFID Printing Tips Recommended Non-printable Zone Avoid printing barcodes or characters directly on top of an RFID chip. The uneven surface will negatively affect the print quality. (1) Feed direction (2) Recommended non-printable zone (3) IC chip (4) Inlay (5) Print object (6) Gap...
Page 625: Configuring Optional Barcode Check Function
Supported Print Modes Continuous/Cutter/Cut & Print/Dispenser/Linerless (CL4NX only) • Not available in Tear-Off mode. • Not available for CL4NX RFID models. • The Void Print function is not available in Dispenser/ Linerless (CL4NX only) mode. Print Speed/Print The optimal print speed and print darkness for secure reading vary...
Page 626 Basic Specifications of the Barcode Check Function Item Specification Continuous mode Barcodes printed within the range of 11 mm (0.43") from the trailing end of the label cannot be read because it is blocked by the print head and ribbon adjustment plate. (1) Media feed direction (2) Ribbon adjustment plate (3) Print head...
Page 627 ◦ CL4NX: 18 to 23 mm (0.70" to 0.90") from the front end of the label (cut position) (1) Media feed direction (2) Cutter cover...
Page 628 (4) Print head (5) Range in which white voids occur Linerless mode (CL4NX only) Barcodes printed within a range of 25 mm (0.98") from the trailing end of the label cannot be read as it is blocked by the cutter cover.
Page 629 Item Specification ◦ 609 dpi (CL4NX only): 20 to 397 mm (0.79" to 15.63") (with liner: 23 to 400 mm (0.90" to 15.75")) Cutter mode (cutting every label) ◦ 203 dpi: 35 to 2497 mm (1.38" to 98.30") (with liner: 38 to 2500 mm (1.50"...
Page 630 • 203 dpi: 2 dots or more • 305 dpi: 3 dots or more • 609 dpi (CL4NX only): 6 dots or more Refer to the specifications of each barcode checker. Cell size: 0.25 mm (0.01") or greater Code •...
Page 631 Code Type Available code formats Industrial 2 of 5 Matrix 2 of 5 GS1-128 POSTNET IMB (USPS) GS1 DataBar Omnidirectional GS1 DataBar Truncated GS1 DataBar Limited GS1 DataBar Expanded GS1 DataBar Stacked GS1 DataBar Stacked Omnidirectional GS1 DataBar Expanded Stacked 2D Codes PDF417 Micro PDF417...
Page 632: Setting Up The Barcode Checker
Operational Settings for the Barcode Checker and Installation Setting Up the Barcode Checker Operational Settings for the Barcode Checker and Installation To use the barcode check function, perform necessary operational settings for the supported barcode checker and then install it to the printer. Operational Settings for the Barcode Checker Set up the barcode checker either by using the application software provided by its manufacturer or by reading the barcodes for setting changes printed on the barcode checker's manual.
Page 633: Changing How The Rs-232C Interface Is Used
• Because the KEYENCE barcode checkers (BL-1301, SR-710) use an RS-232C connection, an optional scanner connection cable is required. • When replacing media or ribbon, remove the barcode checker stand kit from the printer. When doing this, first turn the switch of the magnetic base stand to OFF and remove the barcode checker stand.
Page 634 Changing How the RS-232C Interface is Used (When Using the KEYENCE Barcode Checkers) 4. Press the buttons to select [Interface], and then press the button. 5. Press the buttons to select [RS-232C] > [Interface], and then press the button. 6. Press the buttons to select [RS-232C Reader].
Page 635: Doing A Test Read With The Barcode Checker
8. Press the button to change to Offline mode. 9. Power the printer off, and then on again. When the printer is powered on, the barcode checker is also powered on automatically. • When the barcode checker is powered on, it emits a laser light for a few seconds. Be sure to keep the laser away from your eyes.
Page 636 Doing a Test Read with the Barcode Checker Once the connection between the printer and the barcode checker is complete, the barcode checker icon appears on the status bar of the display. 2. When the printer is in Online mode, press the button on the operator panel to change to Offline mode.
Page 637 5. Press the buttons to select [Barcode Checker] > [Test], and then press the button. 6. Confirm that the type of connected barcode checker is displayed on the right side of [Reader Name]. 7. Press the buttons to select [Reading Test], and then press the button.
Page 638 Doing a Test Read with the Barcode Checker 9. Press the button to start reading the barcodes. If reading is successful, the barcode type and data read are displayed on the screen. Only the first 23 bytes of data are displayed. If reading is unsuccessful, or the displayed results of the read are not correct, adjust the position of the barcode checker by using the barcode checker stand.
Page 639: Enabling The Barcode Check
Enabling the Barcode Check Selecting the Barcode Check Mode The barcode check function has a readable mode and a comparison mode. You can switch the mode or disable the function from the printer's [Settings] menu. 1. When the printer is in Online mode, press the button on the operator panel to change to Offline mode.
Page 640 Selecting the Barcode Check Mode 4. Press the buttons to select [Barcode Checker] > [Settings] > [Mode], and then press the button. 5. Press the buttons to select the mode for the barcode check function. [Disabled] Disable the barcode check function. [Readable] Enable readable mode.
Page 641: Contents Of The Check For Readable Mode And Comparison Mode
• When the readable mode or comparison mode is set, a barcode reader connection error occurs if the barcode checker is not connected at printer startup or at the start of printing. • Even if the readable mode or comparison mode is set, the barcode check is not done for print data that does not include any barcode data.
Page 642 Contents of the Check for Readable Mode and Comparison Mode • A reading error occurs if the number of barcodes in the print data is not read within the printing period from start to finish and the timeout period (up to 2 seconds). Comparison mode This mode checks if the read results of the printed barcodes match the barcode data in the print data.
Page 643 • A reading error occurs if the number of barcodes in the print data is not read within the printing period from start to finish and the timeout period (up to 2 seconds), even if the read results of the printed barcodes do not match the barcode data in the print data.
Page 644: Restrictions For The Barcode Check Function
Restrictions for the Barcode Check Function Restrictions for the Barcode Check Function Common Restrictions for the Barcode Check Function • When the printer is powered on while the barcode checker is connected, the barcode checker is also powered on and emits a laser light for a few seconds. Be sure to keep the laser away from your eyes.
Page 645 Approximately 44 mm (1.73") from the print end position Dispenser No restriction Linerless (CL4NX only) Approximately 25 mm (0.98") from the print end position • The barcode check is not performed if the position at which the check starts is detected after the label feeding begins to stop.
Page 646: Initializing The Printer
Initializing Data Saved in the Printer Initializing the Printer Procedures for Initializing Initializing Data Saved in the Printer Initialize the data saved in the printer. The data to be initialized are the fonts and graphics registered in the printer. • It is generally not necessary to perform the initialization.
Page 647 2. Press the button. The printer enters Settings mode. 3. Select [Tools] using the buttons. 4. Press the button. The item list appears.
Page 648 Initializing Data Saved in the Printer 5. Select [Reset] using the buttons. 6. Press the button. The [Select] screen appears. 7. Select [Data] using the buttons. 8. Press the button. The confirmation screen appears.
Page 649: Initializing Data And Setting Values Of The Printer
9. Press the button to perform the initialization. Press the button to cancel the initialization. The initialization is performed. When the initialization is completed, the printer reboots. Initializing Data and Setting Values of the Printer Initialize the data and setting values of the printer. •...
Page 650 Initializing Data and Setting Values of the Printer 2. Press the button. The printer enters Settings mode. 3. Select [Tools] using the buttons. 4. Press the button. The item list appears.
Page 651 5. Select [Reset] using the buttons. 6. Press the button. The [Select] screen appears. 7. Select [Data & Settings] using the buttons. 8. Press the button. The item list appears.
Page 652 Initializing Data and Setting Values of the Printer 9. Select the setting items to be initialized using the buttons. [User Reset] Initialize the data and setting values. [User Reset (-Interface)] Initialize the data and setting values that are not included in the [Interface] menu. [Factory Reset] Initialize to the status after factory shipment.
Page 653: Initializing Setting Values Of The Printer
11. Press the button to perform the initialization. Press the button to cancel the initialization. The initialization is performed. When the initialization is completed, the printer reboots. Initializing Setting Values of the Printer Initialize the setting values of the printer. •...
Page 654 Initializing Setting Values of the Printer 2. Press the button. The printer enters Settings mode. 3. Select [Tools] using the buttons. 4. Press the button. The item list appears.
Page 655 5. Select [Reset] using the buttons. 6. Press the button. The [Select] screen appears. 7. Select [Settings] using the buttons. 8. Press the button. The item list appears.
Page 656 Initializing Setting Values of the Printer 9. Select the setting items to be initialized using the buttons. [User Reset] Initialize the setting values. [User Reset (-Interface)] Initialize the setting values that are not included in the [Interface] menu. [Factory Reset] Initialize to the status after factory shipment.
Page 657 11. Press the button to perform the initialization. Press the button to cancel the initialization. The initialization is performed. If a message prompting you to restart the printer appears on the Online/Offline screen, reboot the printer to apply the settings.
Page 658: List Of Initial Values
Normally, it is not necessary to perform the initialization. Doing so will remove all the customer settings. Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX 203 dpi 203 dpi [Label Length] 20000 dots 20000 dots 305 dpi 305 dpi...
Page 659 Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX 203 dpi 203 dpi [Speed] 6 ips 6 ips 305 dpi 305 dpi 6 ips 6 ips 609 dpi 4 ips Linerless mode 4 ips [Sensor Type] None (When [Print...
Page 660 [Printing] Menu Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX [Advanced] [Calibrate] Gap + I-Mark [Auto-calibration] [GAP Levels] Value adjusted by the factory. [GAP Slice Level] Auto [I-Mark Levels] Value adjusted by the factory. [I-Mark Slice Level] Auto...
Page 661: [Interface] Menu
• Normally, it is not necessary to perform the initialization. Doing so will remove all the customer settings. Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX [Network] [Settings] [LAN] [IPv4] [Mode] DHCP Yes/ Yes/...
Page 662 [Interface] Menu Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX [DNS] Yes/ Yes/ Interface Interface [Proxy] [Enabled] Disabled Yes/ Yes/ Interface Interface [Server] Yes/ Yes/ Interface Interface [Exclude] Yes/ Yes/ Interface Interface [Wi-Fi] [IPv4] [Mode] DHCP Yes/ Yes/...
Page 663 Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX [Proxy] [Enabled] Disabled Yes/ Yes/ Interface Interface [Server] Yes/ Yes/ Interface Interface [Exclude] Yes/ Yes/ Interface Interface [Wi-Fi Protected Setup] [Button (PBC)] [PIN] [Wi-Fi Direct] [Device Name] SATO_PRINTER Yes/ Yes/...
Page 664 [Interface] Menu Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX [Authentication] Open System Yes/ Yes/ Interface Interface [Key Index] Yes/ Yes/ Interface Interface [Key #1]-[Key #4] Yes/ Yes/ Interface Interface [WPA Conf.] [WPA Authentication] Personal (PSK) Yes/ Yes/...
Page 665 Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX [Ports] [Port1] 1024 Yes/ Yes/ Interface Interface [Port2] 1025 Yes/ Yes/ Interface Interface [Port3] 9100 Yes/ Yes/ Interface Interface [Flow Control] Status4 ENQ Yes/ Yes/ Interface Interface [Multiple connections] Disabled...
Page 666 [Interface] Menu Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX [sysName] Yes/ Yes/ Interface Interface [sysLocation] Yes/ Yes/ Interface Interface [prtMarkerCounterUnit] meters Yes/ Yes/ Interface Interface [Agent] [Enable] Enabled Yes/ Yes/ Interface Interface [Read-Only] [SNMP Version] 1|2c|3 Yes/...
Page 667 Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX [Authentication Protocol] Yes/ Yes/ Interface Interface [Authentication Passphrase] mypassword Yes/ Yes/ Interface Interface [Privacy Protocol] Yes/ Yes/ Interface Interface [Privacy Passphrase] mypassword Yes/ Yes/ Interface Interface [Traps] [Enable] Disabled Yes/...
Page 668 [Interface] Menu Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX [Privacy Protocol] Yes/ Yes/ Interface Interface [Privacy Passphrase] mypassword Yes/ Yes/ Interface Interface [Online Services] [SOS Mode] Disabled [Allow Remote Control] Always [SOS Association] [Copy Log Files] [Contact Information]...
Page 669 Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX [Advanced] [ARP Announcement] [Additional] Enabled Yes/ Yes/ Interface Interface [Periodic] Yes/ Yes/ Interface Interface [IEEE1284] [Flow Control] Status4 Multi Yes/ Yes/ Interface Interface [BCC] Disabled Yes/ Yes/ Interface Interface [RS-232C]...
Page 670 [Interface] Menu Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX [PIN Code] 0000 Yes/ Yes/ Interface Interface [BD Address] xxxxxxxxxxxx Yes/ Yes/ Interface Interface [Firm Version] spp3_vX.YY Yes/ Yes/ Interface Interface [Host BD Addr] Yes/ Yes/ Interface Interface...
Page 671 Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX [EXT Mode] TYPE4 Yes/ Yes/ Interface Interface [Inputs] [Start Print] PIN 5 Yes/ Yes/ Interface Interface [Reprint] PIN 7 Yes/ Yes/ Interface Interface [Outputs] [Paper End]/ PIN 1 Yes/ Yes/...
Page 672 [Interface] Menu Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX [Tag Offset] 0 mm Yes/ Yes/ Interface Interface [Reader Model] XXXXXX [Reader Version] XXXXXX [View] [Memory Bank] Yes/ Yes/ (UHF)/ Interface Interface USER (HF) [Retry Mode] Retry Yes/...
Page 673: [Applications] Menu
Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX [Count Total] 000000 [Applications] Menu The initial value refers to the setting value of the printer when it was shipped from the factory. If you reset the printer, the setting values of the printer will change back to the factory default values. The table below shows the initial value of each setting item and type of reset that changes the value back to the initial value.
Page 674 [Applications] Menu Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX [Kanji Command] Disabled [Call Font/Logo] Disabled [ENQ Reply Delay] 0 ms Yes/ Yes/ Interface Interface [ENQ Reply Cycle] 500 ms Yes/ Yes/ Interface Interface [SZPL] [Label] [Shift] 0 dot...
Page 675 Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX [Zero Slash] Disabled [€] [Code Page] [Half-width Symbol] Enabled [Rotation] 0 degree [Ignore Paper Size Command] Disabled [SDPL] [Control Code] [Code Type] Standard [SOH] [STX] [CR] [CNTBY] [Label Rotation] 0 degree...
Page 676: [System] Menu
[System] Menu Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX [Speed] Commands [Sensor Type] Commands [Format Attribute] [Pause Mode] Disabled [1 Byte Codepage] CP 850 [SDPL Measure Unit] Inch [Scalable Font Style] [Bold] Disabled [Italic] Disabled [SEPL] [Home Reference] [Horz.
Page 677 Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX [Regional] [Messages] English, US [USB Keyboard] English, US [Locale] English, US [Unit] [Time] 00:00 [Date] (2000-01-01) [Time Zone] [Region] Europe [City] London [Notifications] [Clean Printhead] [Clean Printhead] Disabled [Cleaning Interval]...
Page 678: [Tools] Menu
[Tools] Menu Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX [LCD Brightness] [Show Total Count] Disabled [Password] [Password Enable] Disabled [Install Security] Disabled [NFC Security] None [Start on AC] Disabled [Tools] Menu The initial value refers to the setting value of the printer when it was shipped from the factory. If you reset the printer, the setting values of the printer will change back to the factory default values.
Page 679 Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX 609 dpi 2400 dots [Pitch] 0 dot [Offset] 0 dot [Darkness Adjust] [Configure QR] [Label Width] Small 203 dpi 203 dpi [Label Length] 800 dots 800 dots 305 dpi 305 dpi...
Page 680 [Tools] Menu Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX [Hex Dump Mode] Disabled [Reset] [Profiles] [Delete] [Load] [Save] [Start with] [Certificates] Yes/ Interface [Barcode Checker] [Settings] [Mode] Disabled 203 dpi 203 dpi [Start Position] 72 dots 72 dots...
Page 681: [Information] Menu
• Normally, it is not necessary to perform the initialization. Doing so will remove all the customer settings. Setting Item Initial Value User Factory Reset Reset CL4NX CL6NX [Help] [Build Version] [Applications] [Installation Log] [Print Module] [Counters] [Head] [Life]...
Page 682: Maintenance
When loading linerless label, make sure that the front end of the media extends about 3 cm (1.18") out the media discharge outlet. • The printer cleaning kit and cleaning sheet are optional. Contact your SATO reseller or technical support center to purchase the options.
Page 683: Cleaning The Print Head And Platen Roller
◦ Media route ◦ Ribbon route Cleaning interval for the optional linerless cutter kit (CL4NX only) is as follows: • After you print one media roll or whenever there is any glue residue or paper dust on the media route.
Page 684 Cleaning Using the Cleaning Kit • Never use organic solvents, such as thinner and benzine to clean the printer. • For details on the cleaning kit, refer to the manual attached to the cleaning kit. 1. Make sure that the printer is powered off, and disconnect the power cord from the AC outlet.
Page 685 5. Clean the dirt on the print head (2), platen roller (3) and ribbon roller (4) using a cleaning pen or a cotton swab dabbed with cleaning liquid. 6. Tilt the sensor guide lock (5) down and pull out the media sensor guide (6). 7.
Page 686: Cleaning The Optional Linerless Cutter Kit (Cl4Nx Only)
Cleaning the Optional Linerless Cutter Kit (CL4NX only) 8. Clean the media sensor (7) using the cotton cloth dabbed with cleaning liquid. 9. Return the media sensor guide to its original position and tilt the sensor guide lock up to the locked position.
Page 687: Cleaning Using The Cleaning Sheet
2. Clean the guide rollers (3) using the cotton cloth dabbed with cleaning liquid. Rotate the guide rollers to clean the whole areas of them. Cleaning Using the Cleaning Sheet The cleaning procedure using the cleaning sheet is as follows: 1.
Page 688 Cleaning Using the Cleaning Sheet 4. Remove the media and ribbon if they are already loaded. 5. Place the cleaning sheet (2) between the print head and the platen roller. • Align the rough side of the cleaning sheet adjacent to the print head. 6.
Page 689 8. After you pull out the cleaning sheet, repeat steps 5 through 7, two or three more times. When no more dirt appears on the cleaning sheet after you have pulled it out, stop repeating these steps. 9. Push the head lock lever (1) towards the rear to unlock the print head. 10.
Page 690: Replacing Consumable Parts
Replacing the Print Head Replacing Consumable Parts Replacing the Print Head You can easily remove and replace a damaged or worn print head. • Do not touch the power button, connect or disconnect the power cord while your hands are wet. Doing so could cause an electric shock. •...
Page 691 5. Press the lever (2) to remove the print head (3). • For CL4NX UHF RFID models, the UHF RFID antenna is installed on the print head. Be careful not to overly pull the antenna cable when replacing the print head. Contact your SATO reseller, dealer, or technical support center for more information.
Page 692: Replacing The Platen Roller
Disconnect the power cord from the AC outlet before you replace the platen roller. Guideline to Replace the Linerless Platen Roller (CL4NX only) The linerless platen roller has a blue striped marking on the left side. When the blue striped marking started to fade off, it indicates that you should replace the linerless platen roller.
Page 693 4. Lift the lever (2) in the direction A to unlock the platen roller (3), and then pull out the platen roller (3) in the direction B. 5. Install the new platen roller. a. Make sure that the tab (4) on the left driving end of the platen roller is pointing upward. Push the platen roller in the direction C so that the tab (4) is fixed in the groove (5) at the driving side.
Page 694 Replacing the Platen Roller b. Next, make sure that the tab (6) on the right driven end of the platen roller is pointing upward. Push the platen roller again in the direction C so that the tab (6) is fixed in the groove (7) at the driven side.
Page 695: Operating The Notification Screen Of Sos (Sato Online Services) (Sos Users Only)
Services) (SOS users only) Operating the Notification Screen of the SOS (SATO Online Services) On-Demand Mode (SOS users only) In the SOS (SATO Online Services) function, the printer information is sent to the SOS cloud and monitored and managed. The status icon and the notification screen appears at the time specified when [SOS Mode] is set to [On-Demand] in [Interface] >...
Page 696 Operating the Notification Screen of the SOS (SATO Online Services) On-Demand Mode (SOS users only) When [Update Screen] Is Set to [Print] By pressing the button, the QR code for periodic notification is reset and the display returns to the Offline screen.
Page 697: Operating The Date And Time Settings Notification Screen Of Sos (Sato Online Services) (Sos Users Only)
Online Services) (SOS users only) To use the SOS (SATO Online Services) function, date and time settings of the printer must be set correctly. A notification screen appears when there is a problem with the date and time settings and the printer cannot connect to SOS.
Page 698 Operating the Date and Time Settings Notification Screen of SOS (SATO Online Services) (SOS users only) 3. Set the correct time and press the button. Select the digit for input using the buttons and select the number to input using the buttons.
Page 699: Sos (Sato Online Services) Application (Sos Users Only)
How to Install the SOS Mobile Application When the SOS (SATO Online Services) mode is enabled on the printer, a QR code is displayed on the screen at the time of the error outbreak or the timing that is set to perform periodic notification. By scanning the QR code with a tablet or a smartphone, you can check how to clear the error according to the current printer information in the QR code.
Page 700: When You Are In Trouble
Cause and Countermeasure Cause A defect has occurred in the printer. Countermeasure Power on the printer again. Powering On/Off the Printer Contact your SATO technical support center if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 701 Power off the printer, connect the RS-232C cable correctly, and then power on the printer again. Powering On/Off the Printer RS-232C Interface Connection (Standard) Contact your SATO technical support center if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 702 Power off the printer, connect the RS-232C cable correctly, and then power on the printer again. Powering On/Off the Printer RS-232C Interface Connection (Standard) Contact your SATO technical support center if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 703 Power off the printer, connect the RS-232C cable correctly, and then power on the printer again. Powering On/Off the Printer RS-232C Interface Connection (Standard) Contact your SATO technical support center if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 704 The interface settings between the printer and the host are incorrect. Countermeasure (2) Set the interface settings of the printer and host again. Interface Menu Contact your SATO technical support center if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 705 Error Message 1007 (Head Open) When there is an error with the printer, the error message appears on the screen. Check the cause and countermeasure, and then take appropriate action. To clear the error: Lock the print head. Cause and Countermeasure Cause ◦...
Page 706 Cause and Countermeasure Contact your SATO technical support center if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 707 Error Message 1008 (Out of Paper) When there is an error with the printer, the error message appears on the screen. Check the cause and countermeasure, and then take appropriate action. To clear the error: Load the media and open/close the print head, or press the button (OFFLINE) or the button.
Page 708 The media sensor is dirty, or there is a label attached to it. ◦ The media sensor has poor sensitivity. Countermeasure (5) Clean the media sensor. Cleaning Using the Cleaning Kit Contact your SATO technical support center if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 709 Error Message 1009 (Ribbon End) When there is an error with the printer, the error message appears on the screen. Check the cause and countermeasure, and then take appropriate action. To clear the error: Load the ribbon correctly and close the print head, or press the button (OFFLINE) or button.
Page 710 The ribbon sensor is dirty. ◦ The ribbon sensor has poor sensitivity. Countermeasure (4) Power on the printer again. Powering On/Off the Printer Contact your SATO technical support center if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 711 The media is fed a longer distance due to the incorrect sensor level. Countermeasure (3) Adjust the media sensor level. Calibrate If the error is not solved, power on the printer again. Contact your SATO technical support center if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 712 Countermeasure (2) Replace the print head. Replacing the Print Head Contact your SATO technical support center if the error cannot be resolved. Contact Information for When You Are in Trouble • For the outputted label after the head error, perform the scanner reader of the printed...
Page 713 Cause (3) Writing to the USB memory fails. Countermeasure (3) Replace the USB memory. Cause (4) The USB memory is not formatted. Countermeasure (4) Format the USB memory. Contact your SATO technical support center if the error cannot be resolved.
Page 714 Contact Information for When You Are in Trouble...
Page 715 Cause and Countermeasure Cause The space in the USB memory is not sufficient. Countermeasure Delete unwanted data from the USB memory. Contact your SATO technical support center if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 716 (FEED) to move the cutter blade back to the specified position. If the error is not solved, power on the printer again. Contact your SATO technical support center if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 717 Loading the Media with the Optional Cutter Unit Cause (2) The cutter unit is defective. Countermeasure (2) Power on the printer again. Powering On/Off the Printer Contact your SATO technical support center if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 718 • The command error appears when [Show Error] in [SBPL] under the [Applications] menu is set to [Enabled]. Show Error Contact your SATO technical support center if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 719 How to See the Command Error Information Location of error occurrence • "Caaa" in the command error message shows the location of command error. The number of ESC commands from ESC+A is shown in "aaa". Note that the ESC+A command is not included in the number of ESC commands, which can be shown up to 999.
Page 720 Description ("cc") Cause Printing position is out The specified print start position is outside the printable area. of printable area Barcode image is out The printing image is outside the printable area. (Barcode only) of printable area...
Page 721 [RFID] > [Retries] in the [Interface] menu. Retries Cause and Countermeasure Cause Could not read/write to the RFID inlay. Countermeasure Discard this tag. Contact your SATO technical support center if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 722 To clear the error: Power off the printer. Cause and Countermeasure Cause RFID module is not operating correctly. Countermeasure Repair or replacement of the RFID module is required. Contact your SATO technical support center. Contact Information for When You Are in Trouble...
Page 723 Power on the printer again, and check the print data. Powering On/Off the Printer If the error persists, you should check if you have installed the RTC kit or replace the RTC PCB. Contact your SATO technical support center. Contact Information for When You Are in Trouble...
Page 724 Send the CAN command: Cancel the print data where the BCC error occurred and continue printing from the next item. Contact your SATO technical support center if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 725 The temperature of the printer has exceeded its tolerance value. Countermeasure Stop the operation of the printer to let the temperature decrease. Contact your SATO technical support center if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 726 Confirm that there is a connection to the time server. ◦ If RTC kit is installed, the calendar can be set manually and operation resumed without NTP functionality. Regional Contact your SATO technical support center if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 727 A new print head with a different resolution has been installed. Countermeasure (2) Install a print head with the same resolution as the old print head. Replacing the Print Head Contact your SATO technical support center if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 728 Error Message 1028 (Gap Not Found) When there is an error with the printer, the error message appears on the screen. Check the cause and countermeasure, and then take appropriate action. To clear the error: Press the button (OFFLINE) or open/close the print head. Cause and Countermeasure Cause (1) Meandering media.
Page 729 Cause and Countermeasure Countermeasure (4) Adjust the media sensor level. Calibrate Contact your SATO technical support center if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 730 Error Message 1035 (I-mark Not Found) When there is an error with the printer, the error message appears on the screen. Check the cause and countermeasure, and then take appropriate action. To clear the error: Press the button (OFFLINE) or open/close the print head. Cause and Countermeasure Cause (1) Meandering media.
Page 731 Cause and Countermeasure Countermeasure (4) Adjust the media sensor level. Calibrate Contact your SATO technical support center if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 732 Change the Wi-Fi settings or press the button (OFFLINE). Cause and Countermeasure Cause EAP Authentication failure. Countermeasure Use the correct Wi-Fi settings. EAP Conf. Contact your SATO technical support center if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 733 Cause and Countermeasure Cause EAP Authentication failure. Countermeasure Use the correct Access Point (AP) and authentication server settings. EAP Conf. Contact your SATO technical support center if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 734 To clear the error: Check the message that appeared on the screen. Cause and Countermeasure Cause Bluetooth module is defective. Countermeasure Repair of the Bluetooth module is required. Contact your SATO technical support center. Contact Information for When You Are in Trouble...
Page 735 (PRINT): Continue printing from the print data where the CRC error occurred. ◦ button (CANCEL): Cancel the print data where the CRC error occurred and continue printing from the next item. Contact your SATO technical support center if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 736 Loading the Media Cause (2) The media is not loaded correctly. Countermeasure (2) Load the media correctly. Loading the Media Contact your SATO technical support center if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 737 Add an RFID issue command to the print job. ◦ Disable Non-RFID warning. Non-RFID Warning ◦ Replace with non-RFID label. Contact your SATO technical support center if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 738 To clear the error: Press the button (OFFLINE). Cause and Countermeasure Cause The NFC module is not operating correctly. Countermeasure A replacement of the NFC module is required. Contact your SATO technical support center. Contact Information for When You Are in Trouble...
Page 739 (OFFLINE). Cause and Countermeasure Cause A command error occurs and the settings are not saved correctly. Countermeasure Check the command. Contact your SATO technical support center if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 740 Check the barcode checker, and connect it correctly. If you do not use the barcode check function, disable the barcode check mode. Mode Contact your SATO technical support center if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 741 ◦ Check the layout for printing. ◦ Check the barcode checker position and its settings. Configuring Optional Barcode Check Function Contact your SATO technical support center if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 742 Check the layout for printing. ◦ Set a value smaller than the loaded media length for checking start position. Start Position Contact your SATO technical support center if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 743 ◦ Check the layout for printing. ◦ Check the barcode checker position and its settings. Configuring Optional Barcode Check Function Contact your SATO technical support center if the error cannot be resolved. Contact Information for When You Are in Trouble...
Page 744: Error Message Indication And Operating Procedure When The Sos (Sato Online Services) Is Enabled (Sos Users Only)
Error Message Indication and Operating Procedure When the SOS (SATO Online Services) Is Enabled (SOS users only) Error Message Indication and Operating Procedure When the SOS (SATO Online Services) Is Enabled (SOS users only) The SOS (SATO Online Services) icon appears in the error message when SOS is enabled.
Page 745 A specialized application is required to scan the QR code. The default phone number that appears is for the SATO technical support center, which is set to a specific entry. When you want to check the error handling method by phone, inform the operator of the printer serial number and error number.
Page 746: Contact Information For When You Are In Trouble
Contact Information for When You Are in Trouble Contact Information for When You Are in Trouble Service and Support Page of Your Nearest SATO Office Access the following site and select your country from the list. Check the information on the displayed page.
Page 747: Product Specifications
Product Specifications Printer Specifications Hardware Dimensions and Weight Item CL4NX CL6NX Width 271 mm (10.67") (Excludes 338 mm (13.31") (Excludes projection) projection) Height 321 mm (12.64") (Excludes 321 mm (12.64") (Excludes projection) projection) Depth 457 mm (18.00") (Excludes 457 mm (18.00") (Excludes...
Page 748 Hardware Item CL4NX CL6NX CPU1 SDRAM 256 MB CPU2 64 MB User Registration Area Maximum 679 MB Buffer full Receive Buffer 2.95 MB Buffer near full Occurrence: 2MB, Release: 1 MB Operation Item CL4NX CL6NX TFT color 3.5-inch (88.9 mm)
Page 749 Item CL4NX CL6NX Linerless mode 30 to 75% RH (Non-condensing) Storage Humidity 30 to 90% RH (Non-condensing) Print Item CL4NX CL6NX Print Method Direct thermal and thermal transfer 203 dpi 203 dpi Print Speed 2 to 10 inches/sec (50.8 to 254 2 to 10 inches/sec (50.8 to 254...
Page 750 Hardware Item CL4NX CL6NX 203 dpi 203 dpi Printable Area Length 2500 mm (98.42") Length 2500 mm (98.42") x Width 104 mm (4.09") x Width 152 mm (5.98") 305 dpi 305 dpi Length 1500 mm (59.05") Length 1500 mm (59.05") x Width 104 mm (4.09")
Page 751 Item CL4NX CL6NX Label Near End Fixed *This feature is supported on printers from serial number 6B~ and above. Ribbon End/Ribbon Fixed Near End Dispenser Fixed Fixed • If linerless cutter kit or dispenser • If dispenser unit is installed.
Page 752: Interface
• External Signal (EXT) Interface (Amphenol 14 pins) Option • Wireless LAN Interface RFID (CL4NX only) UHF (920 MHz) ISO/IEC 18000-6 Type C Gen2 UHF (13.56 MHz) ISO/IEC 15693 (ICODE SLI/SLIX/SLIX-S, Tag-it HF-I, my-d) ISO/IEC 14443 Type A (NTAG203, NTAG210, NTAG213/215/216, MIFARE UltraLight, MIFARE...
Page 753: Usb Interface
USB Interface This interface complies with the USB2.0 standard. Install the USB driver to the computer before use. Basic Specifications Connector USB Type B connector Protocol Status4, Status5 Power Supply BUS Power through cable Pin Assignments Pin No. Description VBus -Data +Data Cable Specifications...
Page 754: Bluetooth Interface
Bluetooth Interface Basic Specifications • Status4 • Status5 IP Address • IPv4 • IPv6 Subnet Mask • IPv4 • IPv6 Gateway Address • IPv4 • IPv6 Cable Specifications Cable 10BASE-T/100BASE-TX Category 5 Cable Length 100 m (328 feet) or less Software Specifications Supported Protocol TCP/IP...
Page 755: Nfc Interface
Basic Specifications Disconnect Timeout (LMP 60 seconds Layer) • Specifications are subject to change without notice. NFC Interface This interface complies with the NFC Forum Type 2 Tag. • This feature is supported on printers from serial number 6B~ and above. •...
Page 756 RS-232C Interface Basic Specifications Protocol Ready/Busy, XON/XOFF, Status3, Status4, Status5 Connector Pin Specifications Description Data Carrier Detect Input Receive Data Output Transmit Data Output Data Terminal Ready Reference Signal Ground Input Data Set Ready Output Request To Send Input Clear To Send Not connected Cable Specifications Cable Connector...
Page 757: Ieee1284 Interface
IEEE1284 Interface This interface complies with the IEEE1284 standard. Basic Specifications Connector Amphenol 36 pins, female High-level Signal Levels +2.4 to +5.0 V Low-level +0.0 to +0.4 V Receive Mode Single-item buffer, Multi-item buffer Connector Pin Specifications Description Input STROBE 2 - 9 Input DATA 1 - DATA 8...
Page 758: External Signal (Ext) Interface
External Signal (EXT) Interface Connector Pin Specifications Description LOGIC Ground Frame Ground +5 V STROBE RETURN 20-27 DATA 1 - DATA 8 RETURN ACK RETURN BUSY RETURN PAPER EMPTY RETURN Input INITIALIZE Output FAULT 33-35 Not in use Input SELECT INPUT Cable Specifications Cable Connector Amphenol 36 pins, male...
Page 759 Basic Specifications Low-level +0.0 to +0.7 V Connector Pin Specifications of External Signal (EXT) Interface Description Electric Conditions (Voltage, Current (Max)) Paper End Output Withstand voltage 50 V Outputs a low signal when the paper end is Sink current 50 mA detected.
Page 760 External Signal (EXT) Interface Description Electric Conditions (Voltage, Current (Max)) Print Done/Print End signal (PREND) Output Withstand voltage 50 V Outputs a signal when the media print is Sink current 50 mA completed. Reprint signal (PRIN2) Input High: high impedance Prints the previously printed content again Low: more than -15 mA, 0 V when a low signal is detected.
Page 761 • You can set the external signal (EXT) type (TYPE1 to TYPE4) for Print Done output signal of pin No. 6. Refer to the [EXT Mode] screen of the [Settings] > [Interface] > [External I/O] > [Signals] menu for details. •...
Page 762 External Signal (EXT) Interface • Keep the print start signal (PRIN) to "Low" until the print end signal (Print done) is outputted. For maintaining the print start signal (PRIN), refer to the Maintaining the Print Start Signal (PRIN). • Keep the output reprint signal (PRIN2) for more than 10 ms. When signal is outputted for shorter than 10 ms, and reprint signal is not acknowledged, the printer does not perform reprinting.
Page 763 • The reprint signal is valid only from the time of the print operation end (QTY=0) until the next print data reception. Other than that, the printer does not perform reprinting. Timing Chart of the EXT Output Signal Standard Specification Item Output Waveform Basic...
Page 764 External Signal (EXT) Interface Item Output Waveform Machine Error Ribbon Near End/ Label Near *Label Near End is supported on printers from serial number 6B~ and above. Offline If RFID Mode Is Enabled (CL4NX only)
Page 765 Item Output Waveform Basic Operation Paper End Ribbon End...
Page 766: Wireless Lan Interface
Wireless LAN Interface Timing Chart of the Wait Signal for Dispense Completion Item Output Waveform Backfeed After Print Backfeed Before Print 1. When the wait signal for dispense completion is enabled, note that the output timing of the print end signal (print done) differs between Backfeed After Print and Backfeed Before Print. a.
Page 767 Basic Specifications Protocol Status3, Status4, Status5 IP Address • IPv4 • IPv6 Subnet Mask • IPv4 • IPv6 Gateway Address • IPv4 • IPv6 802.11a Data Transfer Method Max 54 Mbps 802.11n Max 135 Mbps 802.11b Max 11 Mbps 802.11g Max 54 Mbps •...
Page 768 Wireless LAN Interface Basic Specifications • Ad Hoc Software Specifications Supported Protocol TCP/IP Network Layer IP, ICMP Session Layer Application Layer LPD, FTP, DHCP, HTTPS, SNMP, NTP • Specifications are subject to change without notice.
Page 769: Built-In Functions
Built-in Functions Item CL4NX CL6NX Built-in Functions • Status return • Status return • Graphic • Graphic • Sequential number • Sequential number • Form overlay • Form overlay • Character modification • Character modification • Black/white inversion • Black/white inversion •...
Page 770 Built-in Functions Item CL4NX CL6NX • Label near end detection *This feature is supported on printers from serial number 6B~ and above. • Ribbon end detection • Ribbon near end detection • Test print • Cutter open check (If cutter unit is installed) •...
Page 771: Printer Languages
Printer Languages • SBPL (Includes XML support) • SZPL • SDPL • SIPL • STCL • SEPL •...
Page 772: Standards
Standards Standards Item CL4NX CL6NX Safety Standards UL 60950-1 CSA C22.2 No.60950-1 EN60950-1 IRAM EMC Standards FCC-B, FCC-C ICES-003, IC EN55022 Class A, EN55024, R&TTE CCC, SRRC SIRIM PTQC DGPT IRAM, CNC ANATEL Environmental Compatible with the RoHS directive Standard Energy Saving ®...
Page 773: Usable Media And Ribbon
Usable Media and Ribbon Media • Use genuine media made by SATO. Type • Media roll (Face-in wound/face-out wound) • Fan-fold media Size • Continuous Item CL4NX CL6NX 203 dpi 203 dpi Media Length 6 to 2497 mm (0.24" to 98.30") 16 to 2497 mm (0.63"...
Page 774 Media Item CL4NX CL6NX 203 dpi 203 dpi Media Length 17 to 2497 mm (0.67" to 98.30") 17 to 2497 mm (0.67" to 98.30") 305 dpi 305 dpi 17 to 1497 mm (0.67" to 58.94") 17 to 1497 mm (0.67" to 58.94") 609 dpi 17 to 397 mm (0.67"...
Page 775 When using a dispenser unit with liner rewinder φ76 mm (φ3") • Recommend to use 4" core for thick paper (more than 150 μm (0.0059")), non- adhesive media and RFID tags/labels (CL4NX only). Height (Fan-fold Media) • Maximum 200 mm (7.87") •...
Page 776 Media Thickness • 60 to 268 μm (0.060 to 0.268 mm (0.0024" to 0.011"))
Page 777: Ribbon
Ribbon • Use genuine ribbon made by SATO. Item CL4NX CL6NX Length Length Size Maximum 600 m (1968.5 feet) Maximum 600 m (1968.5 feet) Width Width 39.5 to 128 mm (1.55" to 5.04") 59 to 177 mm (2.32" to 6.98") •...
Page 778: Usable Fonts And Barcodes
Fonts Usable Fonts and Barcodes Fonts Bitmap Fonts Item CL4NX CL6NX 9 dots H x 5 dots W 15 dots H x 8 dots W 20 dots H x 13 dots W 30 dots H x 18 dots W 52 dots H x 28 dots W...
Page 779 CL4NX CL6NX Rasterized Font • SATO CG Sleek • SATO CG Stream • SATO 0 • SATO Alpha Bold Condensed • SATO Beta Bold Italic • SATO Folio Bold • SATO Futura Medium Condensed • SATO Gamma • SATO OCR-A •...
Page 780 SATO Symbol Set • SATO WingBats Rasterized Font • SATO Vica (Multilingual) • SATO Hebe Sans • SATO Hebe Sans Arabic • SATO Hebe Sans Thai • SATO Hebe Sans Hebrew • SATO Hebe Sans Hindi • SATO Gothic Traditional Chinese •...
Page 781 X20 Font The X20 font is a bitmap font with a basic size of 9 dots H x 5 dots W. This supports the fixed pitch only. A font sample is shown in the figure below.
Page 782 X21 Font The X21 font is a bitmap font with a basic size of 17 dots H x 17 dots W. You can select fixed pitch or proportional pitch. A font sample is shown in the figure below. • To select proportional pitch, enable [SBPL] > [Font Settings] > [Proportional] in the [Applications] menu, or specify with the command.
Page 783 X22 Font The X22 font is a bitmap font with a basic size of 24 dots H x 24 dots W. You can select fixed pitch or proportional pitch. A font sample is shown in the figure below. • To select proportional pitch, enable [SBPL] > [Font Settings] > [Proportional] in the [Applications] menu, or specify with the command.
Page 784 X23 Font The X23 font is a bitmap font with a basic size of 48 dots H x 48 dots W. You can select fixed pitch or proportional pitch. A font sample is shown in the figure below. • To select proportional pitch, enable [SBPL] > [Font Settings] > [Proportional] in the [Applications] menu, or specify with the command.
Page 785 X24 Font The X24 font is a bitmap font with a basic size of 48 dots H x 48 dots W. You can select fixed pitch or proportional pitch. A font sample is shown in the figure below. • To select proportional pitch, enable [SBPL] > [Font Settings] > [Proportional] in the [Applications] menu, or specify with the command.
Page 786 U Font The U font is a bitmap font with a basic size of 9 dots H x 5 dots W. This supports fixed pitch only. The figure below is a font sample when the code on page 858 is used. •...
Page 787 S Font The S font is a bitmap font with a basic size of 15 dots H x 8 dots W. This supports fixed pitch only. The figure below is a font sample when the code on page 858 is used. •...
Page 788 M Font The M font is a bitmap font with a basic size of 20 dots H x 13 dots W. This supports fixed pitch only. The figure below is a font sample when the code on page 858 is used. •...
Page 789 WB Font The WB font is a bitmap font with a basic size of 30 dots H x 18 dots W. This supports fixed pitch only. The figure below is a font sample when the code on page 858 is used. •...
Page 790 WL Font The WL font is a bitmap font with a basic size of 52 dots H x 28 dots W. This supports fixed pitch only. The figure below is a font sample when the code on page 858 is used. •...
Page 791 XU Font The XU font is a bitmap font with a basic size of 9 dots H x 5 dots W. You can select fixed pitch or proportional pitch. The figure below is a font sample when the code on page 858 is used. •...
Page 792 XS Font The XS font is a bitmap font with a basic size of 17 dots H x 17 dots W. You can select fixed pitch or proportional pitch. The figure below is a font sample when the code on page 858 is used. •...
Page 793 XM Font The XM font is a bitmap font with a basic size of 24 dots H x 24 dots W. You can select fixed pitch or proportional pitch. The figure below is a font sample when the code on page 858 is used. •...
Page 794 XB Font The XB font is a bitmap font with a basic size of 48 dots H x 48 dots W. You can select fixed pitch or proportional pitch. The figure below is a font sample when the code on page 858 is used. •...
Page 795 XL Font The XL font is a bitmap font with a basic size of 48 dots H x 48 dots W. You can select fixed pitch or proportional pitch. The figure below is a font sample when the code on page 858 is used. •...
Page 796 OCR-A Font The OCR-A font is a bitmap font. The basic size varies depending on the print resolutions as follows: Print Resolution Basic Font Size CL4NX CL6NX 203 dpi (8 dots/mm) 22 dots H x 15 dots W 22 dots H x 15 dots W...
Page 797 OCR-B Font The OCR-B font is a bitmap font. The basic size varies depending on the print resolutions as follows: Print Resolution Basic Font Size CL4NX CL6NX 203 dpi (8 dots/mm) 24 dots H x 20 dots W 24 dots H x 20 dots W...
Page 798 Outline Fonts The font type, font size and font shape can be specified for the outline fonts. For the font type, you can select fixed pitch or proportional pitch. You can also specify kanji, but kanji supports fixed pitch only. The figure below is a sample of some font shapes.
Page 799 The figure below is a font sample with the standard font. • The font size can be specified from 1 to 999 dots, but if the font size is too small for the font shape, it cannot be recognized as a font. Please be careful. Also, if the specified font size is too small, it may collapse, depending on the font.
Page 800 Multilingual Font The printer contains various multilingual fonts. The figure below is a sample of some of the multilingual fonts.
Page 801: Scalable Fonts
Scalable Fonts The printer contains various scalable fonts. The figure below is a sample of some scalable fonts.
Page 802: Barcodes
Barcodes Barcodes Code Type CL4NX CL6NX Barcodes • UPC-A/UPC-E • JAN/EAN-13/8 • CODE39, CODE93, CODE128 • GS1-128(UCC/EAN128) • CODABAR(NW-7) • • Industrial 2 of 5 • Matrix 2 of 5 • • Customer Barcode • POSTNET • UPC add-on code •...
Page 803 Code Type CL4NX CL6NX • GS1 DataBar Truncated Composite (CC-A/CC-B) • GS1 DataBar Stacked Composite (CC-A/CC-B) • GS1 DataBar Expanded Stacked Composite (CC-A/CC-B) • GS1 DataBar Expanded Composite (CC-A/CC-B) • GS1 DataBar Stacked Omnidirectional Composite (CC-A/CC-B) • GS1 DataBar Limited Composite (CC-A/CC-B) •...
Page 804: Support And Warranty
SOS (SATO Online Services) (SOS users only) The SOS (SATO Online Services) is a remote maintenance service that monitors your printer status for 24 hours and supports its stable operation. To use this service, create an SOS account and add your printer.
Page 805: Maintenance Support
Maintenance Support SATO provides maintenance support to ensure reliable operation of your printer. Access the following site and select your country from the list. Check the information on the displayed page. http://www.satoworldwide.com/service-and-support.aspx...
Page 806: Warranty Period For Consumables
Warranty Period for Consumables Warranty Period for Consumables For information on the warranty period for print heads, platen rollers and cutters, refer to the SATO Global Warranty Program. http://www.satoworldwide.com/global-warranty-program.aspx...
Page 807 Back Cover January 2017 Version 1...

This manual is also suitable for:

Cl6nx

SATO CL4NX Operator's Manual

Before You Start

Basic Information

Getting Started

Loading Media and Ribbon

Printer Settings

Various Ways to Output

Printer Adjustments

Maintenance

When You Are in Trouble

Product Specifications

Quick Links

Related Manuals for SATO CL4NX

Summary of Contents for SATO CL4NX