Avaya T3 IP Service Manual page 163

2 Service operation
2.25 Replacing a defective telephone
It must be possible to differentiate between the following cases in the case of a defective
telephone set:
Hardware defect
- Display, keypad, etc. defective:
•
Save user data (→ p. 147)
•
Have the telephone repaired
•
Reconnect the IP telephone. Current software will be loaded automatically.
•
If necessary, re–import the old user data and telephone book data, if available (access
via Web terminal on the customer–data server, → p. 86).
- Entire hardware defective
•
Set DHCP server to the MAC address of the new IP telephone
•
Replace the telephone. Current software will be loaded automatically.
•
Next, clear all memories (menu item "Delete All Entries").
•
If necessary, re–import the old user data and telephone book data, if available (access
via WebTerminal on the customer–data server, → p. 86).
Software defective
•
Reconnect the IP telephone. Current software will be loaded automatically.
•
If necessary, re–import the old user data and telephone book data, if available (access
via WebTerminal on the customer–data server, → p. 86).
4.999.099.262 - 07/07
2.25 Replacing a defective telephone
Page 163