Alarms - Extron electronics SMP 351 User Manual

Streaming media processor
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Alarms

Alarms display a list of alerts for events as determined in the Web-UI (see
page 134). The following table lists alarms generated by the SMP 351, what they mean,
and how they are cleared.
NOTE: All active alarms can be manually cleared by an administrator via the Web-UI.
Alarm
Audio Loss Alarm
The SMP generates this alarm only during
a recording when either of the following
conditions are met:
Authentication
Any combination of access interfaces
Failures
(Web-UI, telnet, API, SFPT, SIS via SSH)
that requires authentication, there can be a
maximum of 20 failed login attempts within
20 seconds on any combination of user IDs
(including non-existent user IDs).
CPU Usage alarm
When the the device exceeds 90%
utilization for 75% of a 5 minute window.
Disk Error alarm
Video loss alarm
Disk space alarm
HDCP video alarm
For an active input, if the signal is HDCP
protected and the SMP cannot negotiate
HDCP for any reason.
Alarm Generated
If audio is absent (signal is at or below
-60 dBFS) before a recording starts, an
alarm triggers after 5 minutes of the start
of the recording.
If audio is lost during a recording, the
alarm triggers after 10 seconds.
The internal system storage volume
registers one or more read or write errors
that cannot be recovered.
Inability to write to the target storage (for
example: a write protected drive).
The target storage volume is not found
(for example: USBFront is selected but
the SMP does not detect any external
storage).
When video sync is lost during a
recording for a period of 0.5 seconds
that is not the result of an input change
The input is changed and video
sync cannot be established within a
2 seconds limit.
The SMP is recording and the external
USB storage volume has dropped to
<10 minutes of recording time.
At the start of an event for which the
target volume does not have sufficient
space to record.
Alarms
Alarm Cleared
During a recording, the audio signal
is maintained above -60 dBFS for a
contiguous period of 60 seconds
The current recording ends
Can only be cleared by an administrator
via the Web-UI (see
Alarms and Traps
page 104)
Automatically by remaining below 75%
utilization for 75% for a 1 minute
Replace the affected USB storage
Choose a different target storage volume
Remove the write protection from the
volume
Video sync is detected for about 2 seconds.
For USB: Replace the affected storage
with one having adequate space.
Choose an alternate target storage
volume with adequate space.
The HDCP source is no longer active or
is taken off the input
SMP 351 • Operation
on
on
44

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