Extron electronics SMP 300 Series User Manual
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Extron electronics SMP 300 Series User Manual

Streaming media processor
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User Guide
Streaming AV Product
SMP 300 Series
Streaming Media Processor
68-2238-01 Rev. G
11 18

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Summary of Contents for Extron electronics SMP 300 Series

  • Page 1 User Guide Streaming AV Product SMP 300 Series Streaming Media Processor 68-2238-01 Rev. G 11 18...
  • Page 2 Safety Instructions Safety Instructions • English Istruzioni di sicurezza • Italiano AVVERTENZA: Il simbolo, , se usato sul prodotto, serve ad WARNING This symbol, ,when used on the product, is intended avvertire l’utente della presenza di tensione non isolata pericolosa to alert the user of the presence of uninsulated dangerous voltage within all’interno del contenitore del prodotto che può...
  • Page 3 ついては、 エクス トロンのウェブサイ ト より 『Extron Safety www.extron.com and Regulatory Compliance Guide』 (P/N 68-290-01) をご覧ください。 Copyright © 2016-2018 Extron Electronics. All rights reserved. Trademarks All trademarks mentioned in this guide are the properties of their respective owners. The following registered trademarks( ®...
  • Page 4 FCC Class A Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. The Class A limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 5 Conventions Used in this Guide Notifications The following notifications are used in this guide: ATTENTION: • Risk of property damage. • Risque de dommages matériels. NOTE: A note draws attention to important information. TIP: A tip provides a suggestion to make working with the application easier. Software Commands Commands are written in the fonts shown here: ^AR Merge Scene,,0p1 scene 1,1 ^B 51 ^W^C.0...

  • Page 7: Table Of Contents

    Record and Stream Configuration Menu ..31 Upload and Download Files Input Configuration Menu ......37 Using an SFTP Client ........90 Background Recall Menu (For composite mode only) ......41 Advanced Configuration Menu ....... 41 SMP 300 Series • Contents...
  • Page 8 Table or Wall Mounting ......... 126 Rack Mounting ..........126 Supported File Types, Drive Formats, Browsers, and Browser Plugins ...... 127 File Formats ..........127 Drive Formats ..........127 Browsers ............. 128 Browser Plugins ........... 128 SMP 300 Series • Contents...

  • Page 9: Introduction

    “UI” and “web UI” refer to the Web-based User Interface. About the SMP 300 Series The Extron SMP 300 Series is a compact, high performance H.264 recording and streaming processor that provides the ability to record a presentation and output an HDMI signal to a local display, and, if needed, stream the AV content live while recording.
  • Page 10 Figure 1. Typical SMP 351 Application Figure 2. Typical SMP 352 Application SMP 300 Series • Introduction...

  • Page 11: Pc Requirements

    Licensed Third-party Software The following table lists the licensed third-party software used by the SMP models. NOTE: Licensed third-party software used by the SMP models is subject to change without notice. Licensed Third-party Software Used in the SMP 300 Series Package License Package...
  • Page 12 Licensed Third-party Software Used in the SMP 300 Series Package License Package License dbus AFLv2.1 or GPLv2 luaposix dosfstools GPLv2 luasocket e2fsprogs GPLv2, libuuid BSD-3c, libss and luastruct libet MIT-like with advertising clause ethtool GPLv2 lvm2 GPLv2 LGPLv2.1 eudev GPLv2...

  • Page 13: General Product Overview

    General Product Overview Input The SMP 300 Series can accept up to three HDMI inputs and one component or composite video input. The SMP 351 3G-SDI and SMP 352 3G-SDI are identical to the SMP 351 and SMP 352 with the addition of the 3G/HD/SDI input (input 5). All models accept digital audio embedded on HDMI signals or analog audio input via captive screw connectors.

  • Page 14: File Storage

    400 GB internal, solid state storage. View the total storage size for a model in the storage information table found on the embedded web page (see Recording Controls Storage Information in the SMP 300 Series Embedded Web Pages Help File) or by checking the part number ( > >...

  • Page 15: Control Options

    RS-232 via the rear panel Remote captive screw connector, or USB via the front panel Config port. • SMP 300 Series embedded web pages over Ethernet connection. USB mouse and keyboard ports provide direct connection of a keyboard and mouse to •...
  • Page 16 Current, previously recorded, or archived media files can be added to Entwine EMP, making everything accessible from a single point. Entwine EMP ensures recordings with metadata are packaged for playback within the player environment. SMP 300 Series • Introduction...

  • Page 17: Features

    Record to internal and USB storage simultaneously (For composite mode only) — Enable dual recording from the embedded web pages, and the SMP 300 Series can save a copy of the recording to the internal SSD drive and an identical copy to the selected USB storage drive.
  • Page 18 Mixed analog stereo audio is also available. HDMI-embedded stereo audio or analog stereo input and output signal support • — Digital and analog audio signals are supported on the input channels and the output channel. SMP 300 Series • Introduction...
  • Page 19 Push streaming transport protocols — Native RTP and MPEG-2 Transport • Streams (TS) may be applied in unicast or multicast streaming applications. TS may be transported using UDP or RTP based on network conditions. SMP 300 Series • Introduction...
  • Page 20 Simple Mail Transfer Protocol. • Auto Input Memory — When activated, the SMP 300 Series automatically stores size, position, and picture settings based on the incoming signal. When the same signal is detected again, these image settings are automatically recalled from memory.
  • Page 21 Internal Extron Everlast™ power supply — Provides worldwide power compatibility, • with high-demonstrated reliability and low power consumption for reduced operating cost. Extron Everlast Power Supply is covered by a 7-year parts and labor warranty • SMP 300 Series • Introduction...

  • Page 22: Installation

    3.5 mm, 5-pole captive screw port for channel A Reset button and LED analog stereo audio input 3 BNC connectors for component or composite RJ-45 Ethernet port for LAN connection video input 3 HDMI input 4 SMP 300 Series • Introduction...

  • Page 23: Power Connection

    The default network settings are: IP Address: 192.168.254.254 Subnet Mask: 255.255.0.0 Default Gateway: 0.0.0.0 DHCP: NOTE: To connect the SMP 300 Series directly to a computer Ethernet port, use a crossover Ethernet cable (see Connection Options on page 98). SMP 300 Series • Introduction...

  • Page 24: Input Connections

    (–). Left Left Ring NO Ground Here Sleeve(s) Sleeve(s) Right Right Do not tin the wires! Ring NO Ground Here Balanced Audio Output Unbalanced Audio Output Figure 6. Audio Output Captive Screw Connector Wiring SMP 300 Series • Introduction...
  • Page 25 B dual mono or a mix of both channel A and channel B dual mono. NOTE: The default audio channel is channel A and channel B. When dual mode is enabled, the default output is channel A and channel B dual mono. SMP 300 Series • Introduction...

  • Page 26: Rear Panel Reset

    NOTES: • The reset modes listed in the SMP 300 Series Reset Modes table on the next page close all open IP and Telnet connections and all sockets. The table has details comparing the reset modes and detailing affected configuration settings and user content •...
  • Page 27 SMP 300 Series Reset Modes Mode Activation Result Purpose and Notes Hold in the recessed rear The SMP 300 Series reverts to the Use mode 1 to revert to panel button while factory default firmware for a single the factory default firmware Reset applying power to the unit.

  • Page 28: Front Panel Operation

    Disconnecting a USB device while recording to it may result in corrupt or lost data. • Déconnecter un périphérique USB alors qu’un enregistrement y est effectué, peut engendrer une altération ou une perte de données. SMP 300 Series • Front Panel Operations...
  • Page 29 Press NEXT to activate it. Press to switch Channel A and B inputs between the two layout windows. The SWAP button illuminates green for 1 second to indicate the input swap. SMP 300 Series • Front Panel Operations...

  • Page 30: Layout Presets (For Composite Mode Only)

    ) to open the menu on the front panel display LAYOUT PRESET Use either knob ( ) to cycle through the presets. When the desired layout ADJUST name appears on the output display, stop. SMP 300 Series • Front Panel Operations...
  • Page 31 NOTE: In order to preserve the aspect ratios of the windows, some layouts can have slightly different spacing at lower resolutions. It is recommended to save custom layouts at the resolution at which they are to be recalled. SMP 300 Series • Front Panel Operations...

  • Page 32: Power Up Procedure

    The default display cycle varies depending on the input video signal and output stream selection. It shows the selected inputs and their resolutions, stream bit rate, and output resolution. During recording, the current length of the recording and time remaining are added to the default cycle. SMP 300 Series • Front Panel Operations...

  • Page 33: Front Panel Menu Operation

    Figure 13. Default Display Cycle for Composite Mode SMP 300 Series • Front Panel Operations...

  • Page 34: Presets Menu

    NEXT Recall Save • Within the submenu, use the controls to select the preset, then press ADJUST NEXT recall or save the selection. • Press to exit the submenu. MENU SMP 300 Series • Front Panel Operations...
  • Page 35 Encoder presets save the following parameters: ENCODER PRESETS Video Resolution Audio Bit Rate Video Bit Rate Audio Delay Frame Rate Record Mode Bit Rate Control GOP Length Profile Type Preset Name Profile Level SMP 300 Series • Front Panel Operations...
  • Page 36 NOTE: Only the selected front panel channel A and the selected channel B inputs are available. Use the right ( knob to select one of the 16 user presets. ADJUST Press to save the new preset values. NEXT SMP 300 Series • Front Panel Operations...

  • Page 37: Picture Control Menu

    Color Tint NTSC Only NOTES: • The position range depends on the selected resolution. • indicates applicable picture controls for the input type. • The position and size values are for archive encoding. SMP 300 Series • Front Panel Operations...
  • Page 38 . The default is • Rotate the right ( knob to adjust the tint (appearance of colors) of the video ADJUST for the selected input. The range of settings is . The default is SMP 300 Series • Front Panel Operations...

  • Page 39: Record And Stream Configuration Menu

    – Provides the highest quality stream but uses the most bandwidth and Archive resources. The settings also apply to the recordings. • – Provides a lower quality stream, typically for confidence monitoring. Confidence SMP 300 Series • Front Panel Operations...
  • Page 40 – The archive stream is recorded to the internal drive and the drive Secondary connected to one of the USB ports (front, rear, or RCP). • – Recording is off. NOTE: If mode is selected, rotate either knob to select Dual Channel Single SMP 300 Series • Front Panel Operations...
  • Page 41 When that drive is full, the SMP uses the next drive with available space in the priority list (see Start an Ad Hoc Recording on page 59). Figure 20. Recording Media Selection and Limit For more information about recording media selection, please refer to the SMP 300 Series Embedded Web Pages Help File. SMP 300 Series • Front Panel Operations...
  • Page 42 Rotate { to change address. Rotate { to change address. NEXT NEXT Figure 21. Streaming Submenus The following submenus appear only when the encoder selection is . Confidence ARCHIVE encodes have independent stream settings. SMP 300 Series • Front Panel Operations...
  • Page 43 B ONLY The SMP 351 with LinkLicense and the SMP 352 allow users to set the AUDIO OUTPUT either channels when Dual Mono for channel B is enabled. A+B DUAL MONO B DUAL MONO SMP 300 Series • Front Panel Operations...
  • Page 44 (frames per second) from the following list: • • • • (default) 12.5 • • • • Frame rates are selected separately for the archive and confidence encoder configurations. SMP 300 Series • Front Panel Operations...

  • Page 45: Input Configuration Menu

    EDID value for the active input. EDID INPUT #[1] <720p_60_2ch> IN[1] AUDIO SELECT SMP 300 Series • Front Panel Operations Rotate [ to set an <LPCM 2CH> EDID value for the Rotate either to active input. select an audio input source for the selected input.
  • Page 46 Rotate the right ( knob to move the pixel sampling point for the selected • ADJUST input. The range of settings is . The default is SMP 300 Series • Front Panel Operations...
  • Page 47 IN[1] AUDIO SELECT <LPCM 2CH> Rotate either to select an audio input source SMP 300 Series • Front Panel Operations for the selected input. IN[1] AUDIO LEVEL <0 dB> Rotate either to set the...
  • Page 48 HDTV HDMI 2‑Ch 1080p 50 Hz HDTV HDMI 2‑Ch 1080p 24 Hz HDTV HDMI 2‑Ch 1080p 60 Hz HDTV HDMI 2‑Ch User Loaded Slot 1 User Loaded Slot 2 User Loaded Slot 3 SMP 300 Series • Front Panel Operations...

  • Page 49: Background Recall Menu (For Composite Mode Only)

    NOTE: Enabling Auto‑Image when overscan is also NEXT enabled recalls the default sampling settings for the RESET detected input rate. <NONE> Rotate either to select reboot or to reset all advanced configurations. NEXT SMP 300 Series • Front Panel Operations...
  • Page 50 (not based solely on H/V frequency). For example, the RGBHV RESET 1024x768 @ 60 Hz input lookup table entry can only have a single associated Auto Memory. <NONE> Rotate either to select reboot or to reset all advanced configurations. NEXT SMP 300 Series • Front Panel Operations...
  • Page 51 . The selected test pattern is immediately output to the display. The test pattern NEXT displays until another pattern is selected, is selected from the   drop‑ Test Pattern down list, or unit power is recycled. SMP 300 Series • Front Panel Operations...

  • Page 52: Comm Settings (View And Edit) Menu

    Rotate [ to select octet field. Rotate { to change address. NEXT SUBNET 255.255.000.000 Rotate either to change mask. NEXT GATEWAY 000.000.000.000 Rotate [ to select octet field. Rotate { to change address. SMP 300 Series • Front Panel Operations...
  • Page 53 NEXT 192.168 192.168 submenu. GATEWAY XXX.XXX 254.254 NOTE: The subnet mask is changed using either Rotate { to change address. Rotate { to change address. knob. ADJUST SMP 300 Series • Front Panel Operations...

  • Page 54: Status Menu

    NEXT STATUS Exit Menu From this submenu, press to return to the menu cycle, or press to exit MENU PRESETS NEXT the menu and return to the default cycle. SMP 300 Series • Front Panel Operations...

  • Page 55: Front Panel Lockout (Executive Modes)

    SMP 300 Series, what they mean, and how they are cleared. NOTE: All active alarms can be manually cleared by an administrator via the web page (see Alarms on page 94). SMP 300 Series • Front Panel Operations...
  • Page 56 Video sync is detected for about 2 seconds. period of 0.5 seconds that is not the result of an input change. • The input is changed and video sync cannot be established within a 2 seconds limit. SMP 300 Series • Front Panel Operations...

  • Page 57: Web-Based User Interface

    Web-Based User Interface This section provides information about: Overview of the Web-Based User Interface • • Accessing the Web-Based User Interface • Logging Out and Logging In AV Controls Panel • • Recording Controls Scheduled Events • • Configuration • File Management Troubleshooting •...

  • Page 58: Web Browser Requirements

    These web pages provide the following features: • Ability to fully configure the SMP. • Ability to import a schedule, integrate schedules from a scheduling system, or create ad hoc recordings. • Ability to update firmware. Ability to configure automatic uploads (publishing) of completed recordings to a •...

  • Page 59: Web-Based User Interface Help Files

    ) into the browser address field. 192.168.254.254 Enter the username and password to log in. Click Log In The main user interface opens to the page (see figure 26). Recording Controls Figure 26. SMP 300 Series Main User Interface SMP 300 Series • Web-Based User Interface...

  • Page 60: Page Overview

    Page Overview The SMP 300 Series pages are organized by function and further organized within those main functions. Click the tabs to open the pages. Tabs The pages in the SMP 300 Series are grouped within five main tabs at the top of the page: Figure 27.
  • Page 61 Pages Within Tabs tabs each include several Scheduled Events Configuration, Troubleshooting pages. To access each page, click the corresponding function within the second tier of tabs (sub-tabs) located below the main tabs near the top of the page ( Configuration > Input/ shown selected in figure 28).

  • Page 62: Logging Out And Logging In

    Web Page Idle (Timeout) To conserve resources (such as memory and bandwidth) on the PC, if the web browser is idle for more than about an hour, the SMP 300 Series web page enters idle mode. During idle mode, status updates and video confidence (preview) display image updates are suspended, and the following message is displayed in front of the page: Idle Communication with the device is being temporarily suspended to conserve...

  • Page 63: Av Controls Panel

    To log in to an SMP 300 Series: Open a web browser. Enter the IP address of the SMP into the address field and navigate to that unit. The (Chrome or Firefox) or (Internet Authentication Required Windows Security Explorer) login dialog box opens. Enter the appropriate user or administrator user name and corresponding password into the fields.
  • Page 64 Separate preview window — To open the live preview in a separate, larger window, • click the button (see on the previous page) in the upper right Launch Preview corner of the panel. When the separate live preview window opens, AV Controls preview audio is enabled and the preview window within the panel is disabled.
  • Page 65 NOTE: The front panel buttons also indicate the recording state, mirroring the   l panel indicators (see Front Panel Features on page 18). Contro Progress bar Figure 33. Progress Bar and Recording Time Available A progress bar (see figure 33, ) below the recording control buttons is a horizontal bar graph that shows how much recording time has elapsed and, if it is a scheduled session rather than an ad hoc recording, how long the presentation is expected to last.
  • Page 66 To apply Auto-Image to input 3, click (see figure on the previous Auto-Image page). Auto-Image automatically sizes and centers the selected input to match the channel B window. Click the desired button ( ) to mute video only ( ), audio only ( Video Mute Audio Mute or both audio and video (...

  • Page 67: Start An Ad Hoc Recording

    Start an Ad Hoc Recording A user logged on to the SMP, either at the user level or the administrator level, can initiate an ad hoc (unscheduled) recording. To start an ad hoc recording from the panel, AV Controls see the SMP 300 Series Embedded Web Pages Help File. NOTES: •...
  • Page 68 If the unit is set for secondary storage mode, the file is saved to two storage drives simultaneously. In dual recording mode, the recording is always saved to the internal drive as the primary storage location; only the secondary location is configurable. Figure 37.

  • Page 69: Recording Controls

    Recording Controls page displays information about the active inputs and the output Recording Controls signal, the presentation event currently in progress, and a list of upcoming presentations. Information on this page updates every few seconds. Contents of the page are read-only and are displayed for all users.
  • Page 70 Storage Information The storage information table (see figure 40) the panel (also available in File Stream URL Management on page 89) displays the names of the available connected storage devices, their locations (internal, USB front panel port, USB rear panel port, USB RCP port), total capacity, and amount of used and available storage space.

  • Page 71: Scheduled Events

    Scheduled Events page includes three secondary tabs, Scheduled Events Recording Calendar Schedule Settings on the next page, and Publish Settings on page 65, with corresponding pages that allow administrators to create scheduled recordings, publish (upload) them, and review the status of recordings. Recording Calendar page lists the currently selected scheduling source, publishing Recording Calendar...

  • Page 72: Schedule Settings

    Schedule Settings page within allows administrators privileges Schedule Settings Scheduled Events to choose how to obtain presentation schedules and, if appropriate, import calendars or connect to a scheduling system (see figure 43). Scheduling must be set up using this page. It cannot be set up via the front panel.

  • Page 73: Publish Settings

    Publish Settings page provides controls to specify the server destination to upload Publish Settings completed recordings, to configure and test protocols and settings to enable publication (uploading), and to automatically delete internal recording folders after successfully publishing the folders. This page also shares the panel with the Active Profiles page.

  • Page 74: Configuration

    To select a publishing destination, select the desired radio button below the Active for the following options: Publishing Destination Active Publishing Destination Corresponding Tab No Centralized upload server. Not Applicable This is the default option. Ingest into Entwine EMP Entwine EMP Ingest into Kaltura Hosted Video Kaltura Ingest Platform...

  • Page 75: Configuration Tab Features

    Configuration Tab Features Figure 46. Configuration Tab and Sub-tabs The pages within include the following (see figure 46): Configuration Input/Output Settings (see the following page) — Change the name for each input, select the video format for input 3, select an aspect ratio type, and enable or disable Auto-Image, Auto Memory, HDCP authorization for each input.

  • Page 76: Input/Output Settings

    Input/Output Settings The three expandable panels within allow an administrator to Input/Output Settings select a number of settings for video input, test the output, and select options for audio output format and mute. This page includes audio configuration controls for each channel (A and B): •...
  • Page 77 Auto Image and Auto Memory Select the checkbox to enable . Auto-Image simplifies setup by executing Auto-Image image sizing, centering, and filtering adjustments with a single button push. Select the checkbox to enable . Auto Memory recalls input and image settings Auto Memory for signals that have previously been applied.
  • Page 78 Changing the Font and Text Settings Used for the Input Switching On-screen Display If optional fonts are uploaded to the SMP 300 Series, you can select and use one for displaying OSD text instead of the default font. Size and color can be selected for the OSD text.
  • Page 79 Outputting and using a video test pattern NOTE: No input signal is needed when using a test pattern for display device setup. panel in the page allows selection and OSD Configuration Input/Output Settings immediate output of one of eight internally stored test patterns to the local HDMI preview output from the SMP, as well as to the recording and output stream.
  • Page 80 Setting up the universal OSD test pattern To set up the universal OSD test pattern (for composite mode only): Open the page. Input/Output Settings Expand the panel at the bottom of the page. OSD Configuration Select from the drop-down list. The fields and drop- Universal OSD Test Patterns down menus in the...

  • Page 81: Image Settings

    REC1,CPU Usage 56% 00:10:33,20:10:51 OSD, SMP 351,1*4,up*100*full Figure 53. Universal OSD Information Selection and Display Disable the "No Source" OSD Select the checkbox to remove Display "No Source" OSD to indicate no video input the check mark and disable this OSD. Figure 54.
  • Page 82 page opens (see figure 56). Image Settings Figure 56. Image Settings Page This page has a collapsible panel with seven sections (see figure 56): Input Config — Select the input to be configured. NOTE: You must select an input from the panel in the upper left Input Config of this page before you can adjust the image settings or save or recall presets.

  • Page 83: Encoding & Layout

    Selecting SDI-specific Settings For input 5 of an SMP 351 3G-SDI and SMP 352 3G-SDI you can select the quantization range, which sets the black and white level for the RGB data of the SDI input. To set the quantization: Select one of the following options from the drop-down list: Quantization Range...
  • Page 84 Encoding Presets Encoding presets are combinations of settings for audio and video encoding. The recording uses the highest quality signal encoding (archive encoding) and the preview (confidence view) displayed within the embedded web pages uses the lowest quality encoding (confidence encoding) of the encoding streams. SMP 351 models support up to two encodes (archive and confidence), one recording, •...
  • Page 85 Streaming Presets Streaming Presets allow the user to quickly switch between various streaming options. There are 32 streaming presets that can be saved or recalled to archive and confidence. Streaming presets save the following parameters: STREAMING PRESETS Preset name Multicast IP/destination (for Multicast only) Streaming method and protocol QoS (for Push streaming only) Stream port...
  • Page 86 • Confidence • Local HDMI preview output The SMP 300 Series has two independent recording options, which can be selected together or independently: • Recording Enabled — Select this checkbox to record a video as an mp4/m4v file. The drop-down list provides two video recording options:...
  • Page 87 Any recording profile can be recalled and applied before starting a recording. Recording Profiles can also be recalled, but not created, by using SIS commands (see Recording profiles on page 121). For additional information on Recording Profiles, see the SMP 300 Series Embedded Web Pages Help File. SMP 300 Series • Web-Based User Interface...

  • Page 88: Users And Roles

    Users and Roles In the page within , an administrator can set up both Users and Roles Configuration administrator and user level passwords. Passwords are not required, though they are recommended for controlling access to configuration functions. Passwords can be set up only via this page or using SIS commands (see on Remote Communication and Control on page 98).
  • Page 89 Figure 61. Password Panel To set passwords: Enter a desired password, at least four characters long, into the Administrator field (see figure 61, ) in the panel. Password Login ID: admin Passwords must consist of any readable characters, up to 128 characters. •...

  • Page 90: Alarms And Traps

    Alarms and Traps In the page within , an administrator can configure Alarms and Traps Configuration e-mail account and communication settings to allow the unit to send notification e-mails. This is also the location for selecting whether to log, display a message about, or send an email about various conditions and errors experienced by the SMP 300 Series.

  • Page 91: System Settings

    System Settings Controls within eight of the twelve panels in the page are essential during System Settings initial setup of the unit. The four other panels contain features that are used infrequently for updating the unit, restoring a configuration, or limiting access to front panel controls. NOTE: A user must be logged in as an administrator to see or change these settings.
  • Page 92 Setting the Default Recording Media To choose where a recording is saved during its creation: NOTE: Secondary storage mode is not available and cannot be selected if dual channel encoding mode is active. In the page, click the panel bar. System Settings Recording Media Selection Figure 65.
  • Page 93 To save recordings to two locations at once (dual recording mode): NOTE: Secondary recording mode is not available and cannot be selected if dual channel encoding mode is active. Select (check) the checkbox (see figure 66, Secondary Recording Enabled Figure 66. Recording Media Selection - Enable Dual Recording The selection in the field changes to...
  • Page 94 To set a recording file size limit: In the page, click the panel bar. System Settings Recording Limits Figure 67. Limit Recording Size Select (check) the checkbox (see figure 67, Recording File Size Limiter Enter a number into the field or use the arrows ( Maximum File Size Down...

  • Page 95: Advanced Features

    Advanced Features Page Using an Internal Browser Client, a Keyboard and Mouse to Control the SMP 300 Series Configure the SMP to run a web browser client application for direct control, if a stand-alone computer is not available on site. If enabled, the internal browser provides access to a subset of the configuration pane.
  • Page 96 By default, the local output shows the preview (confidence) image on the connected monitor or display. To switch between viewing the preview and viewing the embedded web pages, press the < > keys on the keyboard connected to the Ctrl SMP 300 Series.

  • Page 97: File Management

    Use this page to connect the SMP to shared network drives and upload or download files from the SMP through an SFTP client. Only users logged in to the SMP 300 Series with administrator privileges have access to the page and can make changes.

  • Page 98: Add A Network Share

    NOTES: • Recordings stored on the internal drive can be automatically uploaded to a network server (configured in Configuration > Schedule Settings > Publish Settings If internal storage space is nearly full, the SMP uses a disc cleanup feature to make room for new recordings.

  • Page 99: Troubleshooting

    If an administrator username and password are set for the unit, enter those in the appropriate fields in the SFTP client. Log into or connect to the SMP. Use the SFTP client software to copy files (recordings, logs, background images) to and from the internal storage folders on the SMP.

  • Page 100: Status

    Status page within the page displays factory-defined and Status Troubleshooting user-defined information about the unit. This page contains the unit name, part number, firmware version, MAC address, location description, and related information about the unit. It also displays the current audio bit rate and the video bit rates for all encoding streams. Some of the information in this page can also be found using SIS commands (see Command and Response Tables starting on page 105) or the front panel (see...

  • Page 101: Logs

    Logs page within displays a list (log) of alerts and notices for any Logs Troubleshooting event set up for a status other than in the Disabled Configuration > Alarms and Traps panel. All log entries are read-only. The logs can be sorted, filtered, >...

  • Page 102: Alarms

    Alarms tab within displays a list of alerts for events as Alarms Troubleshooting determined in . Alarm list Configuration > Alarms and Traps > Alarm Message List entries are read-only. The alarm list can be sorted, filtered, searched, or exported to a comma-separated values (CSV) file.

  • Page 103: Diagnostic Tools

    Diagnostic Tools page within provides a convenient way to Diagnostic Tools Troubleshooting test network connections using a ping utility, a trace route (tracert) function, or an Nmap network discovery tool. Also, generate a log file to send to Extron support staff to aid in troubleshooting problems with the unit or the system.

  • Page 104: System Resets

    System Resets page within contains options to initiate a unit System Resets Troubleshooting reboot, delete all stored content and format the internal storage, or perform one of five different types of reset. Some of the reset options offered here can also be performed using SIS commands or the front panel menu.

  • Page 105: Flexos Applications

    FlexOS Applications This section provides basic instructions on how to use each supplemental plug-in application (app) available for the SMP 300 Series. When an app is downloaded and installed, a user must have administrator privileges to access the page and to use the applications. The apps are available Advanced Features on the SMP 300 Series product page at www.extron.com.

  • Page 106: Remote Communication And Control

    Connect to a host computer for configuration using SIS commands with DataViewer, available at www.extron.com. To connect the SMP 300 Series to a host computer, download the USB driver, follow the on‑screen instructions, and configure the SMP as required.

  • Page 107: Ethernet (Lan) Port

    RJ-45 Ethernet Connector Pin Assignments To establish a network connection to the SMP: Open a TCP socket to port 23 using the SMP 300 Series IP address. NOTE: If the local system administrators have not changed the value, the factory‑specified default, , is the correct value for this field.

  • Page 108: Host-To-Device Communications

    The SMP 300 Series initiates messages under specific conditions. No response is required from the host. The SMP 300 Series initiated messages are listed here. © Copyright 2014-2018, Extron Electronics, SMP 351, Vn.nn, 60– 1324-01 Day, DD MMM YYYY HH:MM:SS © Copyright 2014-2018, Extron Electronics, SMP 351 3G-SDI, Vn.nn, 60–...

  • Page 109: Password Information

    The SIS commands are not case sensitive. The ASCII to Hex conversion table below is for use with the command and response table. ASCII to Hex Conversion Table Space • Figure 88. ASCII to Hex Conversion SMP 300 Series • Remote Communication and Control...
  • Page 110 5 = 12.5 delimiter is 10D. 6 = 12 The parameter is case sensitive, and must use 7 = 10 capital D or capital L. The response is returned with 8 = 5 leading zeros. SMP 300 Series • Remote Communication...
  • Page 111 11 = Source 7 = Auto‑SDI (Input 5 default) 12 = Subject 13 = Title X50% = Stream name 14 = Type 15 = SystemName 16 = Course X53( = Metadata value — 127 character maximum SMP 300 Series • Remote Communication...
  • Page 112 NOTE: SNMP names and community strings 7 = Timestamp (Composite mode only) can be up to 64 alphanumeric characters 8 = Universal OSD (Composite mode only) including hyphens, underscores and periods. X56^ = RTMP URL (string) SMP 300 Series • Remote Communication...

  • Page 113: Command And Response Tables

    Query system processor Returns a percentage of total. usage Query system processor Returns a percentage of total. idle Query eth0 link status Current link state (up/down)* speed in MB (10/100/1000)* mode (full/half) SMP 300 Series • Remote Communication...
  • Page 114 Unsolicited response Schedule is refreshed. TrgrS Clear Alarms Clear active alarms Clear all active alarms. CALRM Alrm C View active alarms [name:alarm_name],[level:alarm_level]...] If no active alarms None active SMP 300 Series • Remote Communication...
  • Page 115 Front panel lock (executive mode) X5!] Set Executive mode X5!] View Executive mode = Executive mode 0 = Off, 1 = Complete lockout (no front panel control), 2 = Menu lockout, 3 = Allow recording controls only KEY: SMP 300 Series • Remote Communication...
  • Page 116 Pmap S[port#] Reset SSL port map Reset the SSL port to the S 443PMAP Pmap S 00443 default value (443). Disable SSL port S 0PMAP Pmap S 00000 View SSL port map S PMAP [port#] SMP 300 Series • Remote Communication...
  • Page 117 SnmpE*1 Disable SNMP access Disable SNMP access. E0SNMP SnmpE*0 X62) ] View SNMP state View the SNMP access setting. ESNMP X62) = 0 = Off or disable (default), 1 = On or enable KEY: SMP 300 Series • Remote Communication...
  • Page 118 View DNS server IP View the DNS server address IP address. = IP Address Default IP address: 192.168.254.254 KEY: Default Gateway: 0.0.0.0 Default DNS: 0.0.0.0 X1& = Subnet Mask Default: 255.255.0.0 = Hardware MAC address 00-05-A6-xx-xx-xx SMP 300 Series • Remote Communication...
  • Page 119 If no password is set, the **** response is (no ****). Reset (clear) user •CU Ipu• password View session security Security level of connection level 11 = User, 12 = Administrator KEY: = Up to 128 alpha‑numeric characters. SMP 300 Series • Remote Communication...
  • Page 120 02 = Follow (the input is displayed in its native aspect ratio) 03 = Fit (the input is zoomed in to fill the entire output raster while maintaining its aspect ratio) X50! = Input number 1 to 5 SMP 300 Series • Remote Communication...
  • Page 121 View front panel audio left*right level indicators X58! X58!] Verbose 2/3 mode Inf34* -58*-63 Example: X58! = Front panel audio level left*right: -1500 to 0, Full bars = 0, No bars = ≤-600 KEY: SMP 300 Series • Remote Communication...
  • Page 122 = Destination 0 = Auto, 1 = Internal, 2 = USBFront, 3 = USBRear, 11 = Internal + Auto, 12 = Internal + USBFront, 13 = Internal + USBRear, 14 = Internal + USBRCP SMP 300 Series • Remote Communication...
  • Page 123 Recall layout preset 9 * 3* 9Rpr3 * Recall layout preset to confidence encoder in dual channel mode. X53) KEY: = User/Encoder/Layout Preset Number 1 to 32 X53! = Preset Name Up to 16 characters SMP 300 Series • Remote Communication...
  • Page 124 1 = Archive Channel A, 2 = Archive Channel B (Available for Dual Channel only) 3 = Confidence Channel A X51$ = Encoder/Streaming preset name Up to 16 characters X53) = Streaming presets 1 to 32 (two digit response — 0 padding) SMP 300 Series • Remote Communication...
  • Page 125 3 by one pixel. View vertical start X60$] View the vertical start value 3 VSRT X60$ of input 3. X60$ KEY: = Horizontal and vertical start 0 to 255 (default: 128) SMP 300 Series • Remote Communication...
  • Page 126 − BRIT Brit E X50@ X60* ] View View current setting. BRIT X50@ = Output channel 01 = A, 02 = B KEY: X60* = Picture adjust 000 to 127, default: 064 (3‑digit response) SMP 300 Series • Remote Communication...
  • Page 127 Unmute channel output. X50@ X( ] View video mute status 00 = Unmuted 01 = Muted KEY: 0 = Disabled/unassigned/off/unmuted (default), 1 = Enabled/assigned/on/muted X50@ = Output channel 01 = A, 02 = B SMP 300 Series • Remote Communication...
  • Page 128 X58@ ] View record status View status. X1RCDR X58@ KEY: = Recording mode 0 = Channel A disabled, 1 = Single Recording in Composite mode 2 = Internal + Secondary Recording in Composite mode SMP 300 Series • Remote Communication...
  • Page 129 Set HDMI output OMOD Omod Set HDMI output to X6$ ] Query HDMI output OMOD X6$ = HDMI output KEY: 0 = Channel A full screen, 1 = Channel B full screen, 2 = Confidence layout SMP 300 Series • Remote Communication...
  • Page 130 1 = Archive Channel A, 2 = Archive Channel B (Dual Channel mode only), 3 = Confidence Channel A X50! = Input number 1 to 5 X50@ = Output channel 1 = A, 2 = B X54# = File size File size in mega Bytes SMP 300 Series • Remote Communication...
  • Page 131 0 = Off (mute output to black), 1 = On (green HDCP notification‑screen, default) Safely eject USB storage E X59! X59!] Eject USB storage USBE USBE X59! KEY: = Eject USB storage 0 = All USB storage, 2 = USBFront, 3 = USBRear, 4 = USBRCP SMP 300 Series • Remote Communication...
  • Page 132 40006 = Digital input B (Left), 40007 = Digital input B (Right), 60000 = Output (Left, for audio mute control only), 60001 = Output (Right, for audio mute control only) X50& = Audio level Audio level in 0.1 dB steps (‑180 to 240 = ‑18.0 to +24.0 dB) SMP 300 Series • Remote Communication...
  • Page 133 128 or 256 bytes of binary data. X6& KEY: = EDID User loaded slots 1, 2, and 4 = EDID number Table 1. EDID Values on the next page X50! = Input number 1 to 5 SMP 300 Series • Remote Communication...
  • Page 134 HDMI 2‑Ch 1080p 50 Hz HDTV HDMI 2‑Ch 1080p 24 Hz HDTV HDMI 2‑Ch 1080p 60 Hz HDTV HDMI 2‑Ch User Loaded Slot 1 User Loaded Slot 2 User Loaded Slot 3 * Default SMP 300 Series • Remote Communication...

  • Page 135: Reference Information

    Reference Information This section provides information about: Mounting the SMP 300 Series • • Supported File Types, Drive Formats, Browsers, and Browser Plugins DataViewer • • Streaming Method Overview • Estimating Storage Requirements for a Recording Front Panel Menu Diagrams • •...

  • Page 136: Supported File Types, Drive Formats, Browsers, And Browser Plugins

    Supported File Types, Drive Formats, Browsers, and Browser Plugins File Formats The SMP 300 Series creates *.m4v and mp4 video and m4a audio files, and *.jpg thumbnail and chapter marker images. They use still image files for background material. Optional fonts can be used for on‑screen displays.

  • Page 137: Browsers

    Browsers In order to view the SMP 300 Series embedded web pages, use one of the supported web browsers (and versions) listed below. NOTE: The preview video in the panel of the SMP uses an HTML5 AV Controls player and is not supported by Microsoft Internet Explorer v.11, Microsoft Edge, or Apple Safari.
  • Page 138 Extron USB Device Figure 89. Communications Dialogs Select the startup options: If RS‑232 is selected, configure the port settings. If TCP/IP is selected, configure the IP address and Telnet port. Enter a password, if necessary. If USB is selected, choose in the drop‑down window.

  • Page 139: What Is An Ip Address

    The main dialog opens and the SMP 300 Series responds with a copyright DataViewer statement containing the model number, part number, and current firmware version of the connected SMP 300 Series, along with the date (see figure 90, Figure 90. Enter Commands and View Responses Use the field to enter SIS commands (see figure 90, ).

  • Page 140: Private And Public Address Ranges

    Private and Public Address Ranges Within each of the classes are a range of addresses designated as "private" addresses. These are addresses that should only be used on private local networks and intranets and cannot be accessed directly from the Internet. –...

  • Page 141: Choosing An Ip Address

    All streaming methods (except TS/UDP push) use multiple port numbers. The following table shows the number of ports used by each streaming method. Archive and confidence streams have different port numbers. RTSP (Pull) TS/UDP TS/RTP ES/RTP (Push) (Push) (Push) Unicast (per stream) Multicast * 4 ports for "Audio/Video", or 2 ports for "Video only"...

  • Page 142: Using The Ping Utility To Test Communications

    Using the Ping Utility to Test Communications Use the ping command to test communications between a Windows‑based computer and another device on the same network. From the desktop, select > Start dialog box displays. In the field, enter Open ping nnn.nnn.nnn.nnn –t (where nnn.nnn.nnn.nnn is the IP address of the device to test).

  • Page 143: Streaming Method Overview

    The following table shows a typical port assignment for multiple SMP 300 Series devices using a single multicast IP address (RTSP pull streams require four sequential ports). Device SMP IP Multicast IP Multicast Port SMP1 192.168.254.10 239.199.188.138 12340 12343 SMP2 192.168.254.11 239.199.188.138 12344 12347 SMP3...
  • Page 144 SMP 300 Series waits for viewing devices to request the stream before broadcasting. Streaming Streaming Protocol Protocol Viewing SMP 300 Series NETWORK device (encoder) SMP 300 Series sends data Streaming Protocol Viewing to a multicast group. device Streaming Protocol Viewing device Streaming...
  • Page 145 SMP 300 Series waits for an individual viewing device to request the stream before broadcasting. 1 to n Device 1 Viewing SMP 300 Series NETWORK device (encoder) SMP 300 Series sends data to Device 2 Viewing specified devices. device Device 3 Viewing device Device n...

  • Page 146: Streaming Playback Methods

    (pull streaming). Push Streaming Viewers select an active stream from SMP 300 Series. Stream Stream Viewing SMP 300 Series...
  • Page 147 Push Stream and Pull Stream Playback URLs To verify a running stream, use the templates below to place the stream into the VLC " Open " dialog (see step 5 of Playing a Pull Stream Using VLC Media Player Network Stream on page 141).

  • Page 148: Streaming Capabilities And System Scalability

    NOTES: • < > is the IP address of the SMP 300 Series. SMP35x_IP • For push URLs, the Destination Port is the lowest port in the Port Range set from the web page. • default is UDP://@:DESTINATION_PORT UDP://@:12340 • Some dependencies may apply with certain versions of VLC. •...
  • Page 149 Available Multicast Streams The SMP 300 Series uses the IGMP multicast protocol to push or pull streams. The IGMP multicast protocol provides increased bandwidth efficiency because the SMP 300 Series only sends data when a connection is made by the user. All network switches and routing equipment must be properly configured to support IGMP snooping and IGMP query to avoid flooding all endpoints with unnecessary streaming traffic.

  • Page 150: Playing A Pull Stream Using Vlc Media Player

    Use the following procedure to play and view an SMP 300 Series stream using the VLC media player. If you know the stream URL, go to step 5. Otherwise, to obtain the stream URL, access the web‑based user interface of the SMP 300 Series (see Accessing the Web-Based User Interface on page 51).

  • Page 151: Playing A Push Stream Using Stream Announcement Protocol (Sap)

    dialog box opens. Using the stream URL that was noted Open Network Media in step 2 on the previous page ( ), enter it into the rtsp://192.168.13.1/extron1 field (see figure 96, Please enter a network URL: Figure 96. Enter Stream URL Information and Play Click Play ( ).
  • Page 152 From the left menu column, select (see figure Local Network Select Network streams (SAP) Figure 98. Select Local Network Streams VLC populates the playlist with all streams that contain SAP information. If a folder is shown, open it to view the SAP streams inside (see figure 99, Figure 99.

  • Page 153: Playing A Pull Stream Using Quicktime Media Player

    Playing a Pull Stream Using QuickTime Media Player Use the following procedure to playback and view SMP 300 Series streams on the QuickTime player program. If you know the stream URL, go to step 4. Otherwise, to obtain the stream URL, access the web‑based user interface of the SMP 300 Series (see Accessing the Web-Based User Interface...

  • Page 154: Estimating Storage Requirements For A Recording

    In some cases they can be higher. To estimate storage per recording hour: Find the SMP 300 Series video bit rate and audio bit rate, which are in kbps (kilobits per second) .
  • Page 155 For the default encoder presets of an SMP 300 Series, the following are the estimated storage requirements for each hour of recording: Estimated Storage Requirements Encoder Video bit rate Audio bit rate MB per hour GB per hour Preset (kbps)

  • Page 156: Front Panel Menu Diagrams

    Front Panel Menu Diagrams (For Composite mode only) PICTURE RECORD/STREAM INPUT BACKGROUND ADVANCED VIEW COMM MENU MENU MENU MENU MENU MENU MENU STATUS PRESETS SETTINGS CONTROL CONFIGURATION CONFIGURATION RECALL CONFIGURATION Press and hold NEXT NEXT NEXT NEXT NEXT NEXT NEXT INPUT 5 + NEXT for 3 seconds.

  • Page 157: Front Panel Menu Diagrams (Record/Stream Configuration)

    Front Panel Menu Diagrams (Record/Stream Configuration) RECORD/STREAM Menu CONFIGURATION NEXT ENCODER ENCODER <ARCHIVE> <CONFIDENCE> Rotate either to Rotate either to select encoder select encoder NEXT ENCODER MODE ENCODER MODE STREAMING <DUAL> <COMPOSITE> <ON> Rotate either to Rotate either to select mode. Rotate right for Dual mode. toggle streaming NEXT NEXT...

  • Page 158: Glossary

    Advanced Audio Coding (AAC) — A standardized compression and encoding scheme for lossy (low quality) digital audio. Higher bit rates provide higher quality. Part of the MPEG‑ 2 and MPEG‑4 specifications. The SMP 300 Series supports AAC‑LC (MPEG‑2 part 7, MPEG‑4 part 3, sub‑part 4 and part 14, MP4 audio).
  • Page 159 (2) Compressor/decompressor: Codecs can be implemented in software, hardware, or a combination of both. Composite encoding mode — The SMP 300 Series mode that signals from channels A and B are combined into one archive stream (forming a single recording). This is the only mode available in the SMP 351 and SMP 351 3G‑SDI.
  • Page 160 Domain Name System (DNS) — A database system that translates domain names (such as www.extron.com) into IP addresses. Dual channel encoding mode — The SMP 300 Series mode that signals from channel A and signals from channel B are encoded to separate archive streams (and, therefore, separate recordings), each with its own settings.
  • Page 161 Gateway — A router or proxy server between networks, or a network node equipped to interface with another network that uses different protocols (an entrance and exit into a communications network). Group of Pictures (GOP) — A group of successive pictures within a coded video stream. A GOP begins with an Intraframe (I-frame) (see page 153) containing the full spatial resolution and data of a video frame.
  • Page 162 Intraframe (I-frame) — In video compression schemes, intraframes (I‑frames) are primary frames that contain the full spatial resolution and data of a video frame. IP address — A numerical label using the Internet Protocol assigned to devices in a network. The IP address for the source and destination are included in an IP datagram. A unique, 32‑bit binary number (12‑digit dotted decimal notation —...
  • Page 163 Overscan — An applied “zoom” on SMPTE inputs (NTSC, PAL, 480p, 576p, 720p,1080i,1080p) to hide closed caption/ancillary data, edge effects, or other video artifacts. Parity (or Parity checking) — An error detection technique that tests the integrity of the digital data being sent. Parity can be set to None, Even, or Odd. Predictive frame (P-frame) —...
  • Page 164 Session Description Protocol (SDP) — This protocol is used to describe streaming media initialization parameters. It covers session announcement, session invitation, media type and format, and other forms of multimedia session initiation (as defined in RFC 2327). SDP does not deliver media itself. It simply details the stream parameters and how the stream is started.
  • Page 165 Transport Streams (TS) — A form of media wrapped in MPEG‑2 transport stream headers. The MPEG‑2 transport headers contain information about the media. The SMP is compatible with transport streams that contain H.264 encoded video and AAC encoded audio. Transport streams containing MPEG‑2 video and AC3 audio are not supported.
  • Page 166 Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.

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