Section 5: Troubleshooting
5.5.8 Display has Suddenly Frozen
If the screen blacks out inexplicably, it is possible that excessive voltage noise on the AC or ground input has
interrupted the projector's ability to lock on to a signal. Power down the projector and then power back up
again.
5.5.9 Data is Cropped from Edges
To display the missing material, reduce image size to fill the display area available in the projector, then stretch
vertically to fill the screen from top to bottom. Add the anamorphic lens to regain image width. Cropping could
also be due to the screen file selected that has cropping configured. In both scenarios, refer to the
Setup: Screen File Setup Window, on page 3-40
5.5.10 The Projector is ON, but There is No Display
1. Ensure AC power is connected.
2. Make sure the lens cover is removed from the lens.
3. Make sure the douser is OPEN.
4. If the lamp is not ignited, click the
Not Ignite, on page
5. Ensure the correct channel is selected with the appropriate configurations in the Channel Setup: Config 1
window.
6. Ensure an active source is connected properly. Check the cable connections and make sure the alternative
source is selected.
7. Can you access test patterns? If so, check your source connections again.
5.5.11 The Display is Jittery or Unstable
1. If the non-cinema display is jittery or blinking erratically, ensure that the source is properly connected and
is offering adequate quality for detection. With a poor quality or improperly connected source, the
projector will repeatedly attempt to display an image, however briefly.
2. The horizontal or vertical scan frequency of the input signal may be out of range for the projector. Refer to
Section 6 Specifications
3. The sync signal may be inadequate. Correct the source problem.
5.5.12 The Display is Faint
1. The source may be double terminated. Ensure the source is terminated only once.
2. The source (if non-video) may need sync tip clamping.
5.5.13 The Upper Portion of the Display is Waving, Tearing or Jittering
This can occur with video or VCR sources. Check your source.
5-6
LAMP ON
5-2.
for scan frequency ranges.
for more information.
button. If the lamp does not strike, refer to
Advanced
5.2.1 Lamp Does
CP2220 User Manual
020-100420-06 Rev. 1 (03-2011)