Image Appears Vertically Stretched Or 'Squeezed' Into Center Of Screen; No Image, Just Pink Snow; Colors In The Display Are Inaccurate; Display Is Not Rectangular - Christie Solaria CP2220 User Manual

5.5.3 Image Appears Vertically Stretched or 'Squeezed' into Center of Screen

Source data converted from film and "pre-squeezed" for the CP2220 display format may require use of an
anamorphic lens (or resizing) to regain full "scope" image width and proper proportions. Verify the Resolution
and Aspect Ratio settings in the Advanced Setup: Source File Setup window as well as the Lens Factor in the
Advanced Setup: Screen File Setup window.

5.5.4 No Image, Just Pink Snow

This problem is due to link encrypted cinema content not receiving the appropriate cryptographic key
information from the source cinema server.
1. Ensure the projector security lid is not unlocked or opened. A warning will display on the TPC. In the
event it is, close and lock the lid, and pause or stop the show on the server. Then, press Play on the server
and wait several seconds for the projector to receive the set of decrypting keys (from the server). If after 30
seconds the projector does not recover, pause or stop the show and try playing again. If this does not work,
try resetting the server.
2. Check the Status window on the TPC for a tamper warning. If the lamp door is closed, the tamper switch
may be faulty.
3. Ensure the IP octets for the projector and the server match. Change if necessary.
4. If you are running Cinema content, make sure the LD Bypass check box on the Channel Setup page is
selected for the specific channel you are using.

5.5.5 Colors in the Display are Inaccurate

The color, tint, color space and/or color temperature settings may require adjustment at your input source or in
the Channel Setup: Config 2 window. Ensure the correct PCF, TCGD and Color Space file for the source
are used.

5.5.6 Display is Not Rectangular

1. Check the leveling of the projector. Ensure the lens surface and screen are parallel to one another.
2. Check the vertical offset. Adjust as necessary using the vertical offset knob or ILS.
3. Check that the anamorphic lens is straight. Rotate to orient aperture correctly.
4. Check the screen file. For more information, refer to the
page 3-40.

5.5.7 Display is "Noisy"

1. Display adjustment at your input source may be required. From a DVD player or an input module setting,
adjust pixel tracking, phase and filter. Noise is particularly common on YPbPr signals from a DVD player.
2. The video input may not be terminated. Ensure the video input is terminated (75 ohms). If it is the last
connection in a loop-through chain, the video input should be terminated at the last source input only.
3. The input signal and/or signal cables carrying the input signal may be of poor quality.
4. If the distance between the input source device and the projector is greater than 25 feet, signal amplifica-
tion/conditioning may be required.
5. If the source is a VCR or off-air broadcast, detail may be set too high.
CP2220 User Manual
020-100420-06 Rev. 1 (03-2011)
Section 5: Troubleshooting
Advanced Setup: Screen File Setup Window, on
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