Service Call; Line Monitor; Communications Options - Electronics Line CommPact Installation Manual

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User
Initiated
10.4.2. WEB Remote Programmer (Relevant only when using ELAS connection)
Electronics Line 3000ʹs WEB‐based Remote Programmer (WEB RP) allows the installer or service
provider to operate and program the system via the WEB using ELAS database to get the list of
supported Control Systems. To access WEB RP, the installer must enter user name and password.
10.5.

Service Call

The Service Call feature is designed to enable the user to call the monitoring service at the push of a
button. When the user presses the up arrow key button  and then presses and holds down the
Service Call button
established.
10.5.1. Service Call Telephone Number
To edit the Service Call telephone number:
1. From the Programming menu, select Communications, Service Call, Phone Number
[9531].
2. Enter up to 16 digits. Use the
tone dialing), ʺPʺ (switch to pulse dialing) or ʺ+ʺ (international code). Use the
delete one character at a time. Press ʹ√ʹ when you have finished editing.
10.5.2. Service Call Interface
For the Service Call feature, you can choose whether the system employs cellular or PSTN
communication, provided that it is available in your control system configuration.
To program the Service Call interface:
1. From the Programming menu, select Communications, Service Call, Interface [9532].
2. Select either GSM or PSTN.
10.6.

Communications Options

10.6.1. Line Monitor

The Line Monitor feature monitors the PSTN telephone line. If a problem is detected with the line, a
Media Loss event is registered in the log.
To program the Line Monitor setting:
1. From the Programming menu, select Communications, Comm. Options, and Line
Monitor [95401].
2. Select Enabled or Disabled.
CommPact Installation Manual
The user must perform Enable Programming from
the Service menu in order to establish a connection
– see p.32, 4.7.12 Enable Programming.
for a few seconds, a two‐way audio connection with the central station is
key to enter ʺ*ʺ, ʺ#ʺ, ʺ,ʺ (pause), ʺTʺ (switch to DTMF
key to
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