Back Tamper; Internet Communication Setup - Electronics Line CommPact Installation Manual

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9. Mount the Control System to the wall by hanging the back cover onto the screws.
Make sure that the back tamper is closed.
10. Close the housing making sure that the front and back covers click shut. Apply the
housing screw at the bottom of the panel.
2.3.

Back Tamper

The Back Tamper switch is an optional feature that provides an extra safeguard in the event that the
Control System is removed from the wall.
The Back Tamper switch is located on the rear side of the Control System's housing and is
constantly depressed while the panel is hanged tightly on the screw.
2.4.

Internet Communication Setup

After you have powered up the system, the GPRS startup sequence is initiated. During this
sequence, the parameters programmed in the Control Systemʹs Internet Options (see – p. 77, 11
Internet Options) are activated. After the startup sequence is complete, the Control System attempts
to connect to the ELAS GPRS Proxy.
If the Control System is having difficulty connecting to ELAS, a trouble message is displayed. The
following table summarizes the trouble messages for this case.
Table 2-1: ELAS Connection Trouble Message
LCD Display
SIM CARD TROUBLE
MEDIA LOSS GSM
DEVICE TROUBLE GSM
MEDIA LOSS GPRS
MODULE
XML FAIL
In this case, check that the Control System's Internet Options are correctly programmed. If
you still experience problems, the IP Protocol and GPRS settings must be checked.
To check the IP Protocol and GPRS settings:
1. Open the PCB Compartment and make sure a SIM Card with GPRS support is on the
PCB – see p. 13 Figure 3‐2.
2. Close the housing and enter your Installer code.
3. Enter [95112] (Programming, Communications, Accounts, Account 1, and Protocol).
If the setting is correct, you will see ʺIP Protocolʺ.
4. Exit this menu and Enter [95113] (Programming, Communications, Accounts, Account 1,
Interface). If the setting is correct, you will see ʺGPRSʺ.
When using a SIM card with a PIN code, the installer has to make sure that the PIN code
programmed in the Control System is the same as the SIM cardʹs PIN code – see p. 8,
10.7.2 PIN Code.
12
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Trouble condition
SIM card not recognized or incorrectly
programmed
Cellular network down
Faulty GSM/GPRS module
Wrong GPRS settings (APN, Password
etc.) or loss of GPRS service
Control panel fails to communicate with
the XML Proxy
Restored by
Insertion of recognized SIM card
or correct programming.
Cellular network restore
Replacement of faulty module
Correct GPRS settings or
restored GPRS service
Successful communication with
XML Proxy
CommPact Installation Manual