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Table 10. Firmware checkpoints (continued)
Checkpoint
EAA1
Boot problems or concerns
Depending on the boot device, a checkpoint might be displayed on the operator panel for an extended
period of time while the boot image is retrieved from the device. If booting from the CD-ROM, watch for
activity on the drive's LED indicator. A blinking LED indicates that the loading of either the boot image or
additional information required by the operating system being booted is still in progress. If the checkpoint
is displayed for an extended period of time and the drive LED is not indicating any activity, there might be
a problem loading the boot image from the device.
Note: NAS Gateway 500 does not support network boot (that is, a NIM server).
This procedure assumes that a diagnostic CD is available and that the IDE CD-ROM drive is connected to
the internal IDE connector.
Booting the diagnostics image from CD-ROM or a NIM server is referred to as running standalone
diagnostics.
Step 1
Restart the system and access the firmware SMS main menu (see Chapter 10, "Using System
Management Services", on page 293). Select View Error Log. Look for any errors with time stamps that
are close to the boot during which the error was received that sent you here. Perform the actions
associated with these error codes if present.
If the problem is resolved, go to "MAP 0410: Repair Checkout" on page 45. If the problem is not resolved,
restart the system and access the firmware SMS menu. Select Select Boot Options.
1. Check to see if the intended boot device is correctly specified in the boot list. If it is in the boot list:
a. Remove all removable media from devices in the boot list from which you do not want to boot.
b. Go to "Step 3" on page 123.
2. If the intended boot device is not correctly identified in the boot sequence, add it to the boot sequence
using the SMS menus. If the device can be added to the boot sequence, reboot the system, and then
go to "MAP 0410: Repair Checkout" on page 45. If the intended boot device cannot be added to the
boot list, go to "Step 3" on page 123.
Step 2
This procedure assumes that the CD-ROM drive is connected to the system.
1. Try to reboot. The power must be cycled before the system can be rebooted. If the reboot is still not
successful, continue to substep 2.
2. Boot to the SMS main menu as follows:
v Start the service processor menus, select option 2, System Power Control Menu; then select
option 7, Boot Mode Menu; then select option 1, Boot to SMS menu. Enter 98 to return to the
system power control menu, and then select option 4, Power-on System. Enter y to confirm.
At the SMS main menu, select Select Boot Devices.
a. Check to see if the intended boot device is correctly specified in the boot list. If it is in the boot list:
1) Remove all removable media from devices in the boot list from which you do not want to boot.
2) Go to "Step 3" on page 123.
b. If the intended boot device is not correctly listed in the boot sequence, add it to the boot sequence
using the SMS menus. If the device can be added to the boot sequence, reboot.
122
NAS Gateway 500 Service Guide
Description
Probe PCI-PCI bridge bus
Action or
possible failing FRU
Follow the repair actions for checkpoint
E151.
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