Summary of Contents for IBM TotalStorage NAS Gateway 500
IBM TotalStorage NAS Gateway 500 Administrator’s Guide Read before using This product contains software that is licensed under written license agreements. Your use of such software is subject to the license agreements under which they are provided. SC30-4072-01...
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Critical business issues (such as backup, disaster recovery, security) Summary of changes This book contains both information previously presented in the First Edition (February 2004) of the IBM TotalStorage NAS Gateway 500 Administrator’s Guide and major technical changes to that information. New information This edition includes the following new information for Version 1.1.1:...
This publication contains translations of safety notices specific to IBM TotalStorage NAS products. v Web site location for the IBM TotalStorage NAS Gateway 500 Release Notes This publication identifies the Web site location (www.ibm.com/servers/storage/support/) for the NAS Gateway 500 Release...
This manual contains diagnostic information, service request numbers (SRNs), and failing function codes (FFCs). It is intended to supplement the service information found in the IBM TotalStorage NAS Gateway 500 Service Guide. v AIX 5L Version 5.2 Network Information Services (NIS and NIS+) Guide This manual contains information about NIS and NIS+.
Additional information The following sections describe the notices and highlighting conventions used in the NAS Gateway 500 library, and also an explanation of the importance of capitalization when entering commands. Notices and highlighting The publications in the NAS Gateway 500 library contain certain notices that relate to a specific topic.
Accessibility The softcopy version of this manual and the other publications in the NAS Gateway 500 library are accessibility-enabled for the IBM Home Page Reader. Web sites This section lists the Web sites where additional technical information is found. Be sure to visit the support page that is specific to your hardware.
Chapter 1. Introduction The IBM TotalStorage NAS Gateway 500 provides network file serving. It allows client computer systems residing on a traditional IP communications network to access disk storage residing on a fibre channel storage area network (SAN). It does...
If you are going to configure clustering, be sure to complete the clustering worksheets that are in the IBM TotalStorage NAS Gateway 500 Planning Guide, GA27-4335. Remote Mirroring The NAS Gateway 500 can be configured in a remote mirrored configuration.
User definitions Before you begin the initial configuration of the NAS Gateway 500, you should be familiar with the different types of users that are available in the NAS Gateway 500. There are three categories of users: v Root user v NAS administrators v File access users Root user...
The following changes could adversely affect your configuration, and should not be done: v Updates to preinstalled software that have not been approved by IBM v Installing additional software products that are not included in the preloaded...
Volume controller on the same gateway or on two gateways that are clustered together at the same site. 2. If you do need to mix an IBM storage device with a non-IBM storage device, or to attach non-IBM storage, then you can use the IBM TotalStorage SAN Volume Controller.
1001 are connected. Power on the NAS Gateway 500. The power-on button is the white button at the top left of the display panel. Refer to IBM TotalStorage NAS Gateway 500 Hardware Installation Guide, GA27-4336. Enter the IP address that is displayed on the See Chapter 3, “Getting started,”...
Agent: 202. h Root authority h Free disk space h RSH DSH or FTP-capable h IBM diagnostics installed h Java available h Serial port 2 available h Modem set up and configured See Appendix A, “Modem configurations,” on page 255.
Part 2. Initial configuration After you have completed the hardware setup for the NAS Gateway 500, as described in the IBM TotalStorage NAS Gateway 500 Hardware Installation Guide, you must complete the software initial configuration. This section contains the following chapters: v Chapter 3, “Getting started,”...
NAS Gateway 500. After you have completed the hardware setup for the NAS Gateway 500, as described in the IBM TotalStorage NAS Gateway 500 Hardware Installation Guide, GA27-4336, you must complete the software initial configuration. Once the initial configuration process is complete, your NAS Gateway 500 is ready to serve files across the network.
Special considerations 1. If clustering, then one node is chosen as the primary node. It is used to configure both nodes in the cluster. If using remote mirroring, there is a primary node at each site. A single node gateway is its own primary node. It is this primary node’s IP address that is used first (for accepting the software license agreement and “Installing the Web-based System Manager Remote Client”...
displayed on the Web browser. If you need to rerun the portion of the initial configuration that allows language selection of the license agreement, you must point your browser to the NAS500Index.html page. Note: If you click Decline, a Web page appears providing a link to the license acceptance page.
Figure 1. Remote Client Install Image Download panel 3. Once you have completed the download, you need to install the WebSM Remote Client. v For Windows systems, execute the file you just downloaded (setup.exe). It can be started from a Windows command prompt. v For Linux systems, you must first change the permissions of the downloaded file (wsmlinux.exe) to make it executable and then start it by entering wsmlinux.exe from a command prompt.
http://HostAddress/NAS500WSMCli-ja_JP.html HostAddress is the host name or IP address that is assigned to the NAS Gateway 500 or the primary node in the case of a cluster. The primary node is the node of the cluster which has been connected to the WebSM client workstation for the purpose of configuring all nodes in the cluster.All configuration is performed on the primary node and the configuration is propagated to all other nodes.
Figure 2. Web-based System Manager Remote Client Log On panel When the logon is completed, the WebSM main panel is displayed. Start in the right pane by clicking Initial Configuration Wizard to open another window containing the Initial Configuration Wizard GUIs. Continue with Chapter 5, “Using the Initial Configuration Wizard,”...
2. General Setup Wizard (sets the date, time, root password, and so on) 3. Network Configuration Wizard (optionally runs the Link Aggregation Wizard and then configures the Ethernet ports) 4. Static Routes Wizard 5. CIFS Wizard (if CIFS was selected in the Feature Selection Wizard) 6.
9. Local node — Volume Wizard (configures NAS volumes, sharing and snapshots) Note: Most wizards can be run from WebSM after initial configuration is complete. See Chapter 15, “Running wizards after initial configuration,” on page 71 for more information. Chapter 5. Using the Initial Configuration Wizard...
You have two options in this panel: v Step 1 (from the remote site) v Step 2 (from the local site) Step 1 (from the remote site) You should be logged in to the remote site primary node to configure the communication path between the remote and local nodes.
configure a static route between the two nodes by specifying the IP address of the gateway to the local primary node, and the IP address of the local primary node. Click Next. A panel appears indicating that you have completed the necessary configuration for the remote site.
v Two nodes at local site; one node at remote site v One node at local site; two nodes at remote site v One node at local site; one node at remote site 4. Click Next to configure your networks to be used for remote mirroring, which are called the GeoNetworks.
shuts itself down. In the case of two nodes at one site and one node at the other, dominance does not apply; the site with the least number of nodes takes itself down. 8. Enter the information for the first node: a.
2. Use the root password panel to enter the new password that you have chosen for the root password. Reenter the same password to confirm. Click Next. Figure 10. Set root password panel NAS Gateway 500 Administrator’s Guide...
3. Use the NAS Administrators Wizard panel to add or delete NAS administrators. NAS administrators are privileged users on the NAS Gateway 500 who can perform administrative tasks, such as configuring clustering, or Windows file serving. They are not given root access to the NAS Gateway 500. They operate within a protected shell with specialized functions that provide simplified interfaces for NAS Gateway 500 management.
4. If you want to configure your NAS Gateway 500 to authenticate users through the NIS directory service, select NIS client. If you do not have a directory service configured or plan to use NIS+ or LDAP, select None. Click Next. Note: NIS+ and LDAP are configured after initial configuration.
If you selected NIS client, you need to enter the NIS domain name and the IP address of the NIS server in the following panel and then click Next. Figure 13. NIS Client configuration panel Chapter 8. Using the General Setup Wizard...
5. Use the File access users panel to add or delete users that require file access on the NAS Gateway 500. These are local accounts on the NAS Gateway 500, that have no login privileges and exist only for authentication purposes for ownership of files and directories.
6. After adding file access users and clicking Next, you have completed the general setup portion of the initial configuration, and you are automatically entered into the next portion of initial configuration. If you selected clustering in the Feature Selection Wizard, you begin the Cluster Configuration Wizard (see Chapter 10, “Using the Cluster Wizard,”...
5. Use the Configure Ethernet adapter panel to select a static or dynamic address. If you select static, you can then enter the IP address and subnet mask for the specified adapter. Click OK to complete the change and return to the Network configuration panel.
Chapter 10. Using the Cluster Wizard Use the Cluster Wizard to complete the clustering and network configuration when clustering is selected in the Feature Selection Wizard. The IBM TotalStorage NAS Gateway 500 Planning Guide contains worksheets to simplify the entering of the required IP addresses.
b. Local peer node (if present; a peer node is always present when using local clustering without Remote Mirroring) c. Remote primary node (if Remote Mirroring is used) d. Remote peer node (if present) Each panel configures the networking cluster parameters. If you selected Remote Mirroring, Figure 18 appears.
Figure 19. Cluster for node without Remote Mirroring On these panels: a. Enter the subnet mask for the cluster. The subnet mask is combined with an IP address to define the subnet. The subnet mask is the same for every IP address in the cluster and should be the subnet mask assigned to your client network.
d. For remotely mirrored volumes, enter the file serving IP addresses for serving the mirrored volumes. These IP addresses must be different from the file serving addresses for non-mirrored volumes. e. For remotely mirrored volumes, choose one of the following mirroring modes: v Synchronous mirroring: Data is written first at the remote site, and then at the local site.
3. If a node has a boot adapter that is on a different subnet from all the boot adapters on another node, the Static Routes Wizard will be launched before the Synchronize Cluster panel appears, so that static routes to the other subnet or subnets can be configured.
Figure 21. Network configuration 1 If no Ethernet adapters appear, then click Next without entering any configuration parameters. On this panel: a. The primary and secondary DNS addresses are used to resolve host names into dotted IP addresses. Enter the DNS address. b.
Figure 22. Network configuration 2 e. Enter the information to configure the node. 6. Click Next to configure the network settings for the remaining nodes in the cluster. 7. Click Next after you complete all nodes in the cluster. If you are doing initial configuration, the Static Routes Wizard starts automatically.
Note: Adding a route on only one node at a site is not supported through this wizard; you must do that with the mkroute command. Refer to the IBM TotalStorage NAS Gateway 500 Command Reference for information about the mkroute command.
nodes at the local site, or on the node or nodes at the remote site. The route will be added on all nodes at the specified site. Fill in the required fields and click Next. A panel appears saying that you have successfully configured a static route. If you want to configure another static route, click Configure Another Static Route.
Figure 25. Local CIFS Server 2. If you are using Remote Mirroring, after you see the local CIFS server panel, a Remote CIFS server panel appears. The same fields are required; fill them in accordingly with the remote server information. 3.
Figure 26. Windows Internet Name Service 4. The CIFS authentication panel is used to specify how you want the NAS Gateway 500 to authenticate Windows users that have access to defined shares. Windows users can be authenticated in two ways: v Active Directory or NT4 Domain - When a user enters their username and password into a Windows computer, they are passed through to a central server, which authenticates the user.
Figure 27. CIFS User Authentication panel 5. If you selected Active Directory on the previous panel, then the CIFS Local users panel appears. Use the CIFS Local users panel to select how you want to create local user accounts. Click your selection and click Next. Figure 28.
6. The Confirm CIFS settings panel allows you to confirm your CIFS settings before continuing. If your settings are correct, click Next. Figure 29. Confirm CIFS settings panel Chapter 12. Using the CIFS Wizard...
SDD is installed afterward. After the installation of the SDD, you can execute this wizard again to define your NAS volumes (see “Volume Wizard” on page 73 for instructions on running the Volume Wizard again). Refer to IBM TotalStorage Advanced Configuration and Problem Determination Guide for information about migrating to the SDD on the NAS Gateway 500.
1. The first Volume configuration panel selects the node that owns the NAS volume that you are creating. (To skip this wizard and create NAS volumes later, click Next and then click Skip on the next panel.) The node that you select on this panel determines the physical disks that appear on the next panel.
Figure 31. Volume selection panel Chapter 13. Using the Volume Wizard...
3. A Volume configuration panel appears. Figure 32. Volume configuration panel Use this panel to enter the specifics associated with the NAS volume you are defining. a. The Volume name field is for the name you want to use to identify created NAS volumes.
f. The Export the volume as an NFS share check box allows you to specify that you want the new volume to be exported as an Network File System (NFS) share. Note: Both CIFS and NFS can be enabled on the same NAS volume. g.
5. A NAS volume creation confirmation panel appears. This panel provides information about the NAS volume that you are about to create in the Volume configuration panel. Click Next. Figure 34. NAS volume creation confirmation panel NAS Gateway 500 Administrator’s Guide...
6. A NAS volume creation complete panel appears. Use this panel to continue creating additional NAS volumes. To create additional NAS volumes, click Create another volume, and you are returned to the Volume configuration panel. If you do not want to create additional NAS volumes, click Next. Figure 35.
7. Click Finish to complete initial configuration and then close the WebSM client. Figure 36. Congratulations panel Note: To rerun any of the individual wizards, use the WebSM NAS System Interface. See Chapter 15, “Running wizards after initial configuration,” on page 71 for more information.
2. You are then asked to set your link aggregation options: Figure 38. Set link aggregation options Options include: v Alternate address: The alternate hardware or MAC address used for the aggregation. All addresses are twelve-digit hexadecimal numbers preceded by 0x. A default value of 0x followed by 12 zeroes specifies that no alternate address should be used.
– default: Hashing is done on the last byte of the IP address for IP traffic, and on the MAC address for non-IP traffic. – src_port: Hashing is done on the source TCP/UDP port value. – dst_port: Hashing is done on the destination TCP/UDP port value. –...
Feature Management Wizard The Feature Management Wizard allows you to add or remove features. If you are adding features, the appropriate wizard will be launched upon exit of this wizard. To access this wizard: 1. In the left pane, click Feature Management. 2.
Volume Wizard If you want to add additional volumes after completing initial configuration, start the Volume Wizard as follows: 1. In the left pane, click the + (plus sign) next to Volumes. 2. In the left pane, click Overview and Tasks. 3.
SMIT also provides fastpaths (such as smit nas_admin to access the Manage Administrators menu) to allow for direct navigation to the desired subset of SMIT functionality. Table 3 provides SMIT fastpaths for various menus within the SMIT interface: Table 3. SMIT menu fastpaths SMIT menu Fastpath Manage Administrators...
Table 3. SMIT menu fastpaths (continued) SMIT menu Fastpath Manage Snapshots snapshots Manage Remote Volumes remotevols Manage Remote Mirroring remotemirror See Appendix B, “Command shortcuts using SMIT fastpath and WebSM,” on page 259 for a list of the SMIT fastpaths for various commands within the SMIT interface. Chapter 17.
Figure 42. WebSM navigation and contents panels The WebSM console interface provides a common launch point and navigation system for management of the NAS Gateway 500. The WebSM console follows the pervasive two-pane model in which a navigation area is presented in the left-hand pane and a contents area is presented in the right-hand pane.
If the desired language is Japanese, the address is: http://HostAddress/NAS500WSMCli-ja_JP.html where HostAddress is the host name or IP address that is assigned to the NAS Gateway 500, or a specific node in the case of a cluster. Chapter 18. Using WebSM after initial configuration...
Chapter 24, “Managing devices,” on page 119 describes managing the storage disks attached to your IBM TotalStorage NAS Gateway 500 system. v Chapter 25, “Managing file serving,” on page 125 describes serving files using FTP, HTTP, NFS, and CIFS.
Protecting your system and data When you develop a strategy for protecting your system and data on NAS volumes, consider the following: v Do you want to periodically perform a backup of your NAS system? v Do you want to periodically perform a backup of your configuration files including following changes to the configuration files (see “Backup configuration files”...
WebSM To change an administrator’s password using WebSM, navigate to: NAS Management→NAS System→Administrators→All NAS Administrators→(right-click the administrator name)→Change Password. Showing the characteristics of an administrator You can display the set of characteristics for a NAS administrator. These are the values that were specified when the NAS administrator user was created. Note: A NAS administrator cannot change the characteristics for a NAS administrator.
WebSM From the main WebSM panel, navigate to: NAS Management→NAS System→Node (Server IP Address)→Applications→TSM →Configure TSM Client→specify settings→OK. Backup SMIT fastpath The SMIT menu fastpath command for incremental backup is smit tsmcbackupi. The SMIT menu fastpath command for selective backup is smit tsmcbackups. Go to SMIT→Manage Applications →Backup and Recovery with Tivoli Storage Manager (TSM)→Backup using TSM→TSM Incremental Backup.
To configure the TSM storage agent: 1. Refer to chapters 2, 3, and 4 in the Storage Agent User’s Guide for AIX Version 5.2 at http://publib.boulder.ibm.com/tividd/td/tdprodlist.html#S for information about the prerequisite work required to configure the TSM storage agent on the NAS Gateway 500.
TSANM server or manager admin client. Refer to the TSANM server documentation on how to manage your SAN. For more information, go to http://publib.boulder.ibm.com/tividd/td/StorageAreaNetworkManager1.2.html. Configuring Tivoli SAN Manager agent You must gather the following information so the NAS Gateway 500 can interface...
Setting the password for the Tivoli SAN Manager agent You must gather the following information to set the TSANM server password: v TSANM Manager ID (this is set at the server) v TSANM Manager password v Authorized Password (this is the password that allows the TSANM agent to communicate with the TSANM server).
All report creation and generation is performed on the TSRM server or manager administration client. For information about the Tivoli Storage Resource Manager server refer to http://publib.boulder.ibm.com/tividd/td/tdprodlist.html#S. Configuring the TSRM agent You must gather the following information so that the NAS Gateway 500 can...
Showing or changing the boot state of the TSRM agent The default for TSRM agent is off (not to start on boot). The Start / Stop TSRM Agent panel only starts and stops the TSRM agent process. If the NAS Administrator wants the process to start all the time, then the boot state of the TSRM agent needs to be changed to on.
Setting SNMP information In some cases it is possible to set the value of the MIB variables. You should be familiar with the particular MIB for which you want to set values and know either the text or numeric name of the specific variable whose value you want to set as well as the instance of the variable.
Note: After creating a local file access user, you will need to create a password for the local file access user. See “Changing a local file access user’s password.” SMIT fastpath You can use the SMIT fastpath smit mknasuser to add a local file access user. You must specify at least the user name for the local file access user.
Listing local file access users You can obtain a list of all the local file access users that have previously been defined on the NAS Gateway 500. SMIT fastpath You can use the SMIT fastpath smit lsnasuser to list all local file access users. WebSM From the main WebSM panel, navigate to: NAS Management→NAS System→Client Access→All Users.
WebSM From the main WebSM panel, navigate to: NAS Management→NAS System→Client Access→All Groups→(right-click a group)→Delete. Listing all groups You can display a list of all of the groups of local file access users that have been defined on the system. SMIT fastpath You can use the SMIT fastpath smit lsgroup to display the list of groups of local file access users.
v “NIS+ credential administration” on page 107 The following tasks are NIS+ Server administrator tasks. The SMIT menu fastpath is smit nis_plus. For detailed information about these tasks, refer to the AIX 5L Version 5.2 Network Information Services (NIS and NIS+) Guide. v Starting and stopping the NIS+ daemon v Displaying default values currently active in namespace v Showing the state of the NIS+ Namespace...
Changing the NIS domain name of this host This section describes how to change the NIS domain name of the host. A domain is a logical group of clients and servers. All hosts (clients and servers) within a domain must have the same domain name. Note: The NIS domain name should not be confused with the domain name service (DNS) domain.
2. The name and IP address of the NIS+ server 3. The network password for the machine This information should be obtained from your network administrator. Note: The NIS+ domain name should not be confused with the domain name service (DNS) domain. The common fields are: Domain name of this NIS+ host Specifies the NIS+ domain you want to join (for...
Server List A comma-separated list of LDAP servers. You can specify the servers by host name or IP address. Server Administrator DN The distinguished name (DN) of the LDAP administrator account. It must match the one used for the server setup. Server Administrator Password The password for the server administrator.
v “Modifying a host’s mirroring settings” on page 117 v “Adding another host in the geographic cluster” on page 117 v “Deleting a host in the geographic cluster” on page 118 Enabling the cluster To enable the cluster (start cluster services) on all NAS Gateway 500s, choose one of the following methods.
WebSM From the main WebSM panel, navigate to: NAS Management→NAS System→Cluster Management→Verify cluster. Synchronizing the cluster The definition of the cluster must be the same on all nodes to insure proper operation. Although the NAS commands are designed to keep the cluster definitions the same, or synchronized, it is possible that the nodes could end up out of synchronization.
v Error The states of Idle and Stable are normal states for a cluster that is disabled and for a cluster that is properly up and running, respectively. States of Unknown, Unstable, and Reconfiguring are transitional states if the cluster is in the process of being enabled, disabled, or a change has been made that affects the cluster.
CLI command To disable clustering on one NAS Gateway 500, enter clnasdisnode -n hostname command, where hostname is the name of the host that you entered during initial configuration. SMIT fastpath The SMIT fastpath command to disable clustering on all nodes is smit clnasdisnode.
not executed if the cluster is in the Unstable or Idle (disabled) state on the target node. If Remote Mirroring is enabled, volumes cannot be manually moved from one site to the other. See “Managing Remote Mirrored systems” on page 175. CLI command At the command prompt, enter clnasrelocate -g group_name -n target_node_name.
CLI command At the command prompt, enter clnasviewlog log_file_name. If a log file name is not explicitly specified, the IBM NAS Gateway 500 cluster configuration nascluster.log file is displayed. You can view the names of valid log files using the clnaslogfilenames command.
Displaying information about cluster interfaces You can display information about the cluster topology such as the networks, network interfaces, and resource groups. Additionally, if the cluster is enabled (that is, running) on a node, it shows the state of the cluster, what network interfaces are up or down relative to the nodes, and it shows the state and location of the resource groups.
4. When finished, click Next to finish the Remote Mirroring Wizard. 5. Continue through to the end of the Cluster Wizard and click Synchronize, or exit the Cluster Wizard and synchronize the cluster using the command line, SMIT or WebSM. Changing a host name in the geographic cluster To change the name of a host in the geographic cluster: 1.
6. If adding a host at the remote site, add the host and its IP address and port. 7. For additional GeoPrimary networks, click More Networks and repeat the steps until done. 8. Click Next to finish the Remote Mirroring Wizard. 9.
NAS volumes from these disks to make the storage available to file access users. Configuring communication devices is an optional step that is necessary only if you plan to use link aggregation on your IBM TotalStorage NAS Gateway 500 system. The following sections describe some of the tasks that are available to NAS administrators.
Displaying the size of a local disk To display the size of a local storage device, use the NAS command, lspvol, to view the attributes for the disk. The attributes for a storage device are displayed by specifying the name of the device. For example, to determine the size of hdisk2: $ lspvol hdisk2 An example of the output from executing this command is:...
To display additional information for fibre-channel adapter 0, enter lscfg -vl fcs0. For example, entering lscfg -vl fcs0 would produce output similar to: fcs0 U0.1-P2-I3/Q1 FC Adapter Part Number....00P4295 EC Level....A Serial Number....1A3110034E Manufacturer....001A FRU Number....00P4297 Network Address.....10000000C933161B ROS Level and ID....02E01035 Device Specific.(Z0)..2003806D Device Specific.(Z1)..00000000 Device Specific.(Z2)..00000000...
CLI command At the command prompt, enter chpvol -C hdiskname. SMIT fastpath The SMIT fastpath is smit chpvol. WebSM In WebSM, do the following: NAS Management→NAS System→ Node (Server IP Address) →Devices→Disks→(right-click a disk)→Properties. Removing volume information from a remote physical disk If a volume has been exported from a system, you can format the disk that contains the volume so that the volume cannot be imported onto a system.
Changing a link aggregation device You can change the configuration of a link aggregation. CLI command At the command prompt, enter chlinkagg -a aggregation. SMIT fastpath The SMIT fastpath to change a link aggregation device is smit chlinkagg. WebSM To change a link aggregation device in WebSM, do the following: NAS Management→NAS System→...
Server Directives in httpd.conf Host names are set during the initial configuration procedure. If this is not set, the default is the factory default which is the machine type model number and serial number. For example, IBM-5198001-10C2A9A NAS Gateway 500 Administrator’s Guide...
After completing the above worksheet, login in as root and execute http_config from the /opt/nas/bin directory. At this point, the utility prompts you for the values on the HTTP Configuration worksheet. The HTTP server configuration is complete. The following screen is displayed: ******************************************************************* -->...
Allows the creation of NAS volumes as HTTP file share. v Creates a symbolic link to NAS volumes or directories. Note: Refer to the IBM TotalStorage NAS Gateway 500 Command Reference for all options of this command. The following panel can be accessed by entering smit adhtaccess.
CLI command To display information about your configuration, use the lshttp command. Refer to the IBM TotalStorage NAS Gateway 500 Command Reference for information about all options for this command. SMIT fastpath Use the SMIT fastpath smit lshttp.
The HTTP server contains logs that can be displayed and used to aid in configuration debug. Refer to the IBM TotalStorage NAS Gateway 500 Command Reference for information about all options for the lshttplogs command. This command is helpful when debugging problems with your HTTP server daemon.
In a clustered environment, issue the Start NFS command on the same node from which the Stop NFS command was issued. NFS serves files as defined by the administrator (refer to the mknasnfsexp, lsnasnfsexp, rmnasnfsexp, or chnasnfsexp commands in the IBM TotalStorage NAS Gateway 500 Command Reference). To start NFS: 1.
If the system is clustered and no Node/Group is specified, the export is added to the Node/Group on which the command is being executed. Refer to the IBM TotalStorage NAS Gateway 500 Command Reference for the syntax and parameter description for the mknasnfsexp command.
SMIT fastpath The SMIT fastpath to add a volume to the export is: 1. Enter smit nfs. 2. Select Add a Volume to Export List. 3. Enter the full pathname of the directory to export. 4. Enter any hosts and netgroups allowed client access. 5.
In a clustered environment, the Node/Group field can be used to specify directories that only reside in one Node/Group Refer to the IBM TotalStorage NAS Gateway 500 Command Reference for the syntax and parameter description for the exportnasfs command. SMIT fastpath The SMIT fastpath to export all volumes is: 1.
This command stops all NFS traffic. No further NFS traffic is allowed. In a clustered environment you can specify which Node/Group should stop exporting all volumes. Refer to the IBM TotalStorage NAS Gateway 500 Command Reference for the syntax and parameter description for the exportnasfs command. SMIT fastpath The SMIT fastpath to unexport all volumes is: 1.
Mounting a volume from an AIX client In a clustered environment, you can specify the host name of a node in the mount command, because during a failover, the operating node assumes the host name (alias) of the failed node. For example: mount GatewayNode1:/Vols/Vol1/Pensions/NAS v GatewayNode1 is the hostname...
Common Internet File System This section describes how to use the Common Internet File System (CIFS). For more information on configuring and administering the CIFS server, refer to the IBM TotalStorage NAS Gateway 500 CIFS File Serving Guide. Note: CIFS file serving is an optional feature of the NAS Gateway 500. This feature must be enabled to use the commands in this chapter.
v “Removing a CIFS share” on page 144 CIFS user tasks are: v “Listing all CIFS users” on page 144 v “Mapping a Windows user to a NAS file access user” on page 145 v “Creating a CIFS user” on page 145 v “Changing a CIFS user”...
Starting the CIFS server If the CIFS server is not running, it can be started by a NAS administrator. When the CIFS file serving feature is enabled, the CIFS server is started automatically by the NAS Gateway 500. However, you may need to restart the CIFS server for configuration changes to take effect or after service.
SMIT fastpath The SMIT menu fastpath command to stop a CIFS server is smit cifs. Then select Server Statistics. CIFS basic setup Basic setup sets the CIFS parameters for your configuration. CLI command Server Name The name of the server. The name of the CIFS server defaults to the TCP/IP hostname of the machine.
SMIT fastpath The SMIT menu fastpath command to set up CIFS is smit cifs. Then select CIFS Configurationand then select Basic Setup. CIFS authentication To perform CIFS authentication, use the SMIT fastpath smit cifs. SMIT fastpath The SMIT menu fastpath command to perform CIFS authentication is smit cifs. 1.
v LDAP user context (DN) v LDAP administrator account v Keytab file for LDAP access Network Logon Sets the following parameters: v Enable network logon server for client PCs v Profiles path type v Profiles path v Network logon path v Client startup script file name v Allow clients to remotely change passwords v Synchronize changed passwords with system...
CIFS server’s share list and in the Windows network browser. The remaining fields can be left at the default settings. Refer to the IBM TotalStorage NAS Gateway 500 CIFS File Serving Guide for details. Chapter 25. Managing file serving...
The share is available immediately in a single-node NAS Gateway 500. In a clustered environment, the share is available after the cluster has resynchronized. During cluster synchronization, the NAS Gateway 500 might become temporarily unavailable. Changing attributes of a CIFS share A NAS administrator can modify the current attributes of a CIFS share.
CLI command At the command prompt, enter net user. SMIT fastpath The SMIT menu fastpath command to view a list of the current CIFS users and mappings is smit cifs. Then 1. Select CIFS Users. 2. Select List all CIFS Users. SMIT displays a list of the current CIFS users by Windows name, NAS file access user name and description.
User name Specifies the NAS file access user for whom you are defining the password. Press Esc+4 or F4 to bring up a list of users. Description Optional text field describing the user. Active Indicates whether this user is able to connect to the CIFS server.
SMIT fastpath The SMIT menu fastpath command to remove a CIFS user is smit cifs. Then 1. Select CIFS Users. 2. Select Remove a CIFS User. 3. Select the CIFS user or mapping you want to delete. The SMIT menu lists the CIFS users by their Windows username. NetBIOS Name Server You can add, delete, back up, restore, and list the NetBIOS names and types of names that the NetBIOS server keeps in its table.
1. Use the smit cifs command. 2. Select NBNS. 3. Select Delete by Address and by Name. Backing up a NetBIOS Name table You can back up the information in the name table to a file. The default file is /etc/cifs/nbns.names.
Chapter 26. Managing networking The IBM TotalStorage NAS Gateway 500 supports up to four Ethernet adapters, allowing connectivity for up to eight physical Ethernet ports. That is, you can connect up to eight physical ports using four dual-port Ethernet adapters.
At the command prompt, enter netstat. The netstat command symbolically displays the contents of various network-related data structures for active connections. For additional information, refer to the netstat command in the IBM TotalStorage NAS Gateway 500 Command Reference, or execute man netstat from the system prompt to display help.
SMIT fastpath As a NAS administrator, you can obtain network interface statistics by selecting Manage System→System Information→Show Network Statistics. WebSM As a NAS administrator, you can obtain network interface statistics by executing NAS Management→NAS System→ xx.xx.xx.xx (IP address)→Network→TCP/IP (IPv4 and IPv6)→Network Interfaces→(right-click an interface)→Network Statistics.
Stopping the keyserv daemon The keyserv daemon can be disabled in the following ways: CLI command To disable the keyserv daemon from the command prompt, execute the rmkeyserv command. SMIT fastpath Use the SMIT fastpath smit rmkeyserv. WebSM To disable secure network services using WebSM, execute the following: NAS Management→NAS System→File Serving→Network File System.
CLI command At the command prompt, enter keylogout SMIT fastpath Use the SMIT fastpath smit keylogout. WebSM To delete a stored key using WebSM, execute the following: NAS Management→NAS System→File Serving→Network File System. From the Menu Bar, right-click Network File Systems, select Configure Secure NFS and select User Keys.
Whether the system does automatically reboot is also dependent on some Service Processor settings. Refer to the section entitled “Service Processor reboot/restart recovery” in the IBM TotalStorage NAS Gateway 500 Advanced Configuration and Problem Determination Guide, SC30-4073. Setting the date and time The system clock records the time of system events, allows you to schedule system events (such as running hardware diagnostics at 3:00 a.m.), and tells when you first...
The chtz command allows you to change the time zone for the system. By default, the chtz command uses the values for time zones located on the system. For more information, refer to the chtz command in the IBM TotalStorage NAS Gateway 500 Command Reference.
NTP server running on the first host specified or on the local host by default. It prompts for subcommands if standard input is the terminal. For more information, refer to the ntpq command in the IBM TotalStorage NAS Gateway 500 Command Reference.
How to access diagnostic functions using NAS SMIT To access the diagnostic functions, enter: smit problems. The Problem Determination panel is displayed (see Figure 43). Show Network Statistics Move cursor to desired item and press Enter. Change Dump Options Gather Debugging Data Hardware Diagnostics Trace Esc +1=Help...
3. Select Diagnostic Routines. 4. Select Problem Determination. This instructs the diag command to test the system and analyze the error log. Tracing The trace command records selected system events that you specify. Facilities exist to: v Start tracing v Stop tracing v Generate a trace report Trace data is collected in a trace log from which a trace report can be created.
System Information Move cursor to desired item and press Enter. Show Command Log Show CPU and I/O Statistics Show Filesystem Performance Show Latest Installed Maintenance Show NAS Levels Show Nework Statistics Show NFS statistics Show Processes Show System Activity Show System Uptime Show Virtual Memory Usage Esc +1=Help Esc +2=Refresh...
Show Network Statistics Move cursor to desired item and press Enter. Clear Statistics Show Network Buffer Cache Statistics Show Network Communication Adapter Statistics Show Network Interface State Show Network Memory Management Statistics Show Network Packet Counts Through Communications Subsystem Show Network Protocol Statistics Show Network Routing Tables Show Network Routing Table Statistics Show Network Sockets State...
v “Listing remotely mirrored NAS volumes” on page 173 v “Deleting a remotely mirrored NAS volume” on page 173 v “Extending the size of a remotely mirrored NAS volume” on page 174 v “Replacing a disk within a remotely mirrored NAS volume” on page 174 v “Viewing I/O statistics for a remotely mirrored NAS volume”...
Parameter Description -X node_name Specifies the name of the node where the remote disks reside. SMIT fastpath This command can be accessed through the SMIT fast path by executing smit mkvol. This displays all of the options that you can choose when creating a volume.
CLI command To delete a volume with the CLI, use the rmvol [ -g ] [ -f ] volumename command. Parameter Description If the mirror is present and active, this flag forces deletion of the mirror. Specifies that if there is a mirrored volume at the remote site that matches this volume, the mirrored volume should also be deleted.
Importing a NAS volume Use the impvol command if you want to import an existing NAS volume into a system. You can specify a new name for the imported volume as well as the group that will own this volume. You can also choose whether or not the volume will be activated when it is imported.
source volume to the specified destination volume. You can copy a NAS volume to another NAS volume on another system. You can even specify the path within the volume where you want the copy to reside. Note: This copy will not be updated as a mirror would be. If you want a mirror copy, use mirvol.
CLI command To unmount a volume with the CLI, use the unmountvol volume_name command. SMIT fastpath To unmount a volume with SMIT, use the smit unmountvol command. WebSM To unmount a volume in WebSM, navigate to: NAS Management→NAS System→Volumes→All Volumes→ (right-click a volume) →Unmount. Creating a mirror of a local NAS volume To keep a mirrored copy of a volume on the local node in the case of a disk failure, use the mirvol command.
SMIT fastpath To synchronize a volume with SMIT, use the smit syncvol command. WebSM To synchronize a volume in WebSM, navigate to: NAS Management→NAS System→Volumes→All Volumes→ (right-click a volume) →Synchronize. Listing NAS volumes in a system To see all the volumes currently on a system, use the lsvol command. To view details for a specific volume, you can specify the volume name.
SMIT fastpath To view the statistics with SMIT, use the smit volstat command. WebSM To list the volumes statistics in WebSM, navigate to: NAS Management→NAS System→Volumes→All Volumes→ (right-click a volume) →Statistics. Creating a remotely mirrored NAS volume If a NAS volume has already been created at the local site, you can create a remotely mirrored version of that NAS volume at a remote site that will mirror the local NAS volume.
SMIT fastpath The SMIT fastpath command to delete a NAS volume at a remote site is smit rmgeovol. WebSM To delete a NAS volume from a remote site, navigate to: NAS Management→NAS System→Volumes→All Remote Mirror Volumes→ (right-click a volume) →Delete. Extending the size of a remotely mirrored NAS volume You can extend the size of a remotely mirrored NAS volume by using the extendgeovol command.
WebSM To replace a disk within a remotely mirrored NAS volume from the main WebSM panel, navigate to: NAS Management→NAS System→Volumes→All Remote Mirror Volumes→ (right-click a volume) →Replace Disk. Viewing I/O statistics for a remotely mirrored NAS volume You can view I/O statistics for remotely mirrored NAS volumes. CLI command At the command prompt, enter volstat [ -n node_name ] volumename [ interval [ count ] ]...
where devicename specifies the mirror or mirrors to start. The keyword ALL specifies that all mirror devices should be started. SMIT fastpath The SMIT fastpath command to start a mirror is smit startmirror. WebSM To start a mirror from the main WebSM panel, navigate to: NAS Management→NAS System→Remote Mirroring→All Remote Mirror Devices→(right-click a remote device)→Start .
CLI command From the command line, enter geonasviewlog logname, where logname is the type of log to be displayed. Valid values are: v nasxd – contains the actions that have occurred on a mirrored device, including the steps required to make, change, remove, start, or stop a mirrored volume v krpc_log –...
Restoring mirrors from a snapshot You can restore the configuration information for all the remotely mirrored volumes, if, for example, the software or the whole system, needs to be reinstalled. CLI command From the command line, enter geo_snapshot -a –f <snapshot_file>. SMIT fastpath The SMIT fastpath command to restore from a snapshot of the mirrors is smit geo_snapshot.
Note: CLI command To create a snapshot, enter the snapvol -C volume_name snapshot_name command, where: volume_name The name of the volume that is to be copied. snapshot_name The name to be used for the snapshot. SMIT fastpath The SMIT menu fastpath command to create a snapshot is smit snapshot. To use the SMIT interface to create a snapshot using the SMIT fastpath, enter smit snapvolC.
CLI command To rename a snapshot, use the snapvol -N volume_name snapshot_name command, where volume_name The name of the volume whose snapshot is to be renamed. snapshot_name The name of the snapshot to be renamed. SMIT fastpath The SMIT menu fastpath command to rename a snapshot is smit snapvolN. WebSM To rename a snapshot from the main WebSM panel, navigate to: NAS Management→NAS System→Snapshots→All Snapshots→(right-click a...
SMIT fastpath The SMIT menu fastpath command to show all current snapshots is smit snapvolL. WebSM To show all current snapshots from the main WebSM panel, navigate to: NAS Management→NAS System→Snapshots→All Snapshots→Show All. Configuring a snapshot schedule You can create a snapshot at a specified time or after a particular action takes place on a recurring basis.
Managing a snapshot schedule After a snapshot schedule has been created, the schedule can be managed. These commands allow you to stop a volume snapshot schedule, activate a volume snapshot schedule, and a delete a volume snapshot schedule. Use one of the following user interfaces to manage a snapshot schedule: CLI command To stop a snapshot schedule, use the snapvol -S volume_name command.
SMIT fastpath The SMIT menu fastpath command to show a snapshot schedule is smit snapvoll. WebSM To show a snapshot schedule from the main WebSM panel, navigate to: NAS Management→NAS system→Snapshots→All Snapshots→(right-click the volume)→Show Schedule. Snapshot Link Management Snapshot Link Management (SnapLM) enables you to automatically access snapshots through links that are created based on snapshot age and optional static link definitions.
Automating SnapLM This section contains information on automating SnapLM on both the NAS Gateway 500 and the attached NFS clients. NAS Gateway 500: 1. Determine what type of snapshot linking you want (latest, previous, static, or a combination) . 2. Enable SnapLM for an existing volume with snaplmon or at volume creation with mkvol -L.
Chapter 32, “Inventory Scout,” on page 239 describes the use of Inventory Scout to collect the NAS Gateway 500’s vital product data (VPD) and transmit this information, through the Electronic Service Agent (ESA) to IBM for matching with a Miscellaneous Equipment Specification (MES) upgrade.
Creates a bootable backup. Must boot from CD or tape to reinstall. Remote tape drives are supported with Sysback (for more information, see http://sysback.services.ibm.com). Creating a system backup You can create a system backup by using one of the following methods: Using NIM With the NIM environment, you can create a system backup that is a selectable resource.
Define a Resource Type or select values in entry fields. Press Enter AFTER making all desired changes. [Entry Fields] * Resource Name [P1_backup] * Resource Type mksysb * Server of Resource [master] * Location of Resource [/export/nim/mksysb/P1_backup] Comments Source for Replication -OR- System Backup Image Creation Options: CREATE system backup image?
1. Enter the smit mksysb fast path. 2. Select the tape device in the Backup DEVICE or FILE field. 3. If you want to create map files, select yes in the Create Map Files? field. 4. To exclude certain files from the backup, select yes in the Exclude Files field. 5.
6. The Install the Base Operating System on Standalone Clients panel looks similar to the following: Install the Base Operating System on Standalone Clients Type or select values in entry fields. Press Enter AFTER making all desired changes. [TOP] [Entry Fields] * Installation Target lpar1 * Installation TYPE...
The following procedure is the only procedure supported by the NAS Gateway 500 for installing a system backup using a tape device. It requires a console attached to serial port 1. For information on console strategy, refer to the IBM TotalStorage NAS Gateway 500 Service Guide.
Installing the recovery image will erase ALL data on the system disks. Note: This process requires root authority and a console attached to serial port 1. For information on console strategy, refer to the IBM TotalStorage NAS Gateway 500 Service Guide.
9. After the install is complete, the system will reboot automatically. If the system is powered off: 1. Power the system on. 2. Immediately insert the NAS Gateway 500 System Software Recovery CD-ROM disk 1 into the CD-ROM device. 3. When the keyboard indicator is shown on the screen (the word keyboard on the console), press 5 on the console.
(MA) can use Electronic Service Agent to report errors to IBM. If the NAS Gateway 500 is not under warranty or an MA, then IBM refuses the service call. If the NAS Gateway 500 is covered under warranty, a Problem Maintenance Record (PMR) is created and the PMR number is returned to the Electronic Service Agent database on your system.
View hardware event logs v Use secure Internet access or modem telephone line connection to IBM. v VPD or machine inventory information can be sent to IBM v Software product install and fix information will be sent to IBM...
Call Customer Figure 46. NAS Gateway 500 Electronic Service Agent monitored network and how it relates to IBM The Electronic Service Agent is installed and defined on machines by using the Electronic Service Agent user interface. After machines are defined, they are enrolled with the IBM SDR.
IBM Warranty or maintenance agreement. When properly configured, unsupported devices (such as an unsupported tape drive attached to the external LVD SCSI port) are not reported to IBM. A range of devices can be defined with a single entry NAS Gateway 500 Administrator’s Guide...
If the existing TCP/IP allows connection to the Internet, the modem might not be needed. A modem can only be attached to serial port 2 (S2) on the NAS Gateway 500. This allows the Dialer to connect to the AT&T Gateway to access IBM service. Chapter 31. Call home...
The ODS retrieves and sends data to the ESS process as necessary, or initiates a call to IBM. Any actual work or running of commands is done from the ODS. When the ODS initializes, it connects to the ESS using Java RMI.
These key functions are defined within the help menus. Both advanced and basic user interfaces involve use of a logon password that defaults to password. IBM recommends that you change this password after your initial installation and store it in a safe place for security purposes.
Before installing Electronic Service Agent, verify or complete the following steps: 1. Determine on which NAS Gateway 500, if clustered, Electronic Service Agent should be installed on and what method is used to connect to IBM. You can use an existing TCP/IP connection or a modem.
Note: Do not change serial port 1 to login disabled. The service console access requires login enable be set to enabled. 9. The modem is used to register your NAS Gateway 500 and to call the IBM SDR. For security, only outbound calls are required by the Electronic Service Agent, so the auto-answer capability of the modem should be disabled.
d. Select Link Control Configuration. e. Select Change/Show a Link Configuration. If a configuration is displayed, then return to PPP and select Start PPP. If an error occurs, no link is configured. Follow these steps: a. Cancel out of Change/Show a link. b.
Enter the following commands: mkgroup svcagent mkuser pgrp=’system’ home=’/u/svcagent’ gecos=’Service Agent Administration’ svcagent chuser shell=’/usr/bin/ksh’ login=’false’ rlogin=’false’ svcagent Installing the Electronic Service Agent This section explains how to install the Electronic Service Agent on the NAS Gateway 500. For your consideration: The Electronic Service Agent typically exports the client portion of the Electronic Service Agent program from the NAS Gateway 500 to monitored machines.
Note: Using the asterisk (*) selects all svcagent files. To install files separately, press F4 and select the file or files you want to install. 11. Select ACCEPT new license agreements? If this field is set to no, Press F4 and select yes.
recover Electronic Service Agent. The installp process attempts to uninstall the Electronic Service Agent code if a fault occurs during the installation. To properly analyze the initial fault, find the first failing message. If you are not familiar with the installp flow, review the message flow topic.
v Sets up svcagent remote access to svcagent home directory(3). 4. Next, root configuration starts. A fault might occur here for these reasons: v Sets owner of /var svcagent files to svcagent(4), and execution level of /var. v Sets up /etc/rc.shutdown file for svcagent. 5.
Installing Electronic Service Agent client code manually from SMIT v Log on as root to the Electronic Service Agent client you want to monitor. v Type cd /ESA to access the Electronic Service Agent directory. v Enter inutoc /ESA (case-sensitive). v Enter smit (case-sensitive) to activate the SMIT.
ServiceAgent User Interface → Select Advanced Text User Interface. Then, enter the password. The default password is password. v Expand the Administration property. v Select UnInstall. v Select monitored machine to uninstall. v Select UnInstall. v Complete the remaining prompts. If you use the FTP protocol, the Enter the User ID and Password window appears.
The status of Electronic Service Agent can be checked using Display Service Agent Status. This shows which processes are active on that host. Step 1: Start Connection Manager Note: You need to verify the default configuration of SACM to the hostname and secure port 1198 if SACM is on the Electronic Service Agent gateway server (loopback may be used for efficiency).
User Interface for working with the Electronic Service Agent program. For example, the Advanced Electronic Service Agent configuration is used to perform a test call to IBM or test e-mail. Advanced Electronic Service Agent configuration is described in the IBM TotalStorage NAS Gateway 500 Advanced Configuration and Problem Determination Guide.
Machines v Import/Export v Registration v Connection to IBM v CallLog information For example, if you were on the Network panel and wanted to go to the Machines panel, you would have to click No on the Would you like to update prompt for the Network, Gateway, and Dialer panels.
[F <text >] - Find When in a text file or in a currently displayed list, entering F<some text> allows you to search for the text in that text file or list. The text search is not case sensitive. The find option is active with multiple window listings. Search starts from the current panel to the end of the file.
Use netstat -a | grep 1199 to see if the direct connect port has been properly registered. If this all appears to be correct, contact your IBM service representative. 5. Type Y on the Welcome panel, and then press Enter to continue.
+------------------------------------------------------------- screen 1 of 2 -+ | Use the Service Agent Basic ASCII Interface to define monitored machines | and configure a communications link to IBM so that Service Agent data can | be sent to IBM for problem analysis.
2. Enter the appropriate number or numbers to confirm the contact details, address, IBM customer number, context (general comments field), and telephone number. If you update any of the fields, remember to enter S at the user input prompt to save the changes before leaving the panel. For a description of the required parameters, see the “Network property”...
5. Enter Y at the Would You Like to Update Gateway Host Data prompt. 6. The gateway property should automatically be displayed with most of the information complete. (See Figure 52) IBM Electronic Service Agent for pSeries and RS/6000 version (R18.104.22.168) (Basic) +-----------------------------------------------------------------------------+ | ./Gateway Host ->...
Enter the appropriate number to set the modem field. Select the modem that matches the one installed on your Electronic Service Agent gateway server (for example, 38 = IBM 7852-400). See Appendix A, “Modem configurations,” on page 255 for further details on modem initialization and setup.
20. If you do not want to enroll your Electronic Service Agent gateway server and client machine with IBM at this time, enter N at the Would You Like to Enroll Machines prompt and go on to the next step. If you are enrolling your Electronic Service Agent gateway, client, or both, enter Y at the prompt and: NAS Gateway 500 Administrator’s Guide...
23. Enter Y to exit the Basic Service Agent Configuration. You have completed the Basic Electronic Service Agent configuration. If you did not enroll your client and want to add or customize a client, see the IBM TotalStorage NAS Gateway 500 Advanced Configuration and Problem Determination Guide.
4. Select Advanced Basic Text User Interface. 5. Type password as the initial password, and press Enter. The advanced panel is displayed: IBM Electronic Service Agent for NAS Gateway 500 version (R22.214.171.124) (Advanced) --------------------------------------------------------------------current menu -------------------------------------------------------------------panel 1 of 1 1. Network 2.
Resource filters allow you to specify certain devices so that they are not reported to IBM. This is particularly needed if the device is a non-IBM device not covered under warranty or a maintenance agreement. You can define resource filters for your network or for specific client machines.
Thresholds provide you with a way to prevent certain errors (for a network view or a monitored machine view) from being reported (by the Electronic Service Agent) to the IBM Service Agent Server (SAS). See the thresholds template in the IBM TotalStorage NAS Gateway 500 Advanced Configuration and Problem Determination Guide for information on how to determine errors (their id or number) that you can then use in defining thresholds.
3. Enter S (Send), and the appropriate number of the monitored machine for which you want to send manual VPD. 4. Send Manual VPD sends VPD to IBM at the next regularly scheduled time. Send Manual VPD Immediately commences to send VPD as soon as the option is clicked.
9. Enter S (Save). 10. Enter T (Top Menu) to return to user interface. Stopping and restarting the Electronic Service Agent process There may be times you want to stop or restart the Service Agent daemon process. There are multiple places where you have to interact with the Service Agent program to accomplish this: v On the Gateway server ESS, ODS, and SACM (where the Electronic Service Agent database resides)
This section describes the Configuration properties, parameters, and their fields. Network property The Network property allows you to update the contact information for callback from the local IBM Support Center. The following fields are required: v Name v Telephone number...
1. The country value selected is utilized to properly identify the systems and open Problem Management Reports (PMRs) based on country codes. The country selected must match that identified with the IBM customer number. If the country is incorrect, the PMR is rejected or sent to an incorrect queue.
If the first telephone number is for the central complex contact, but you want the IBM Support center to contact a different telephone number, enter the second number under the additional telephone number parameter.
Table 9. Gateway properties (continued) Type of installation Determines the type of protocol used to distribute the client portion of the Electronic Service Agent program to selected monitored machines. The following protocols are available: This protocol is most frequently used. FTP prompts for a root authority ID and password.
SDR Max Retry Attempts This value determines how many attempts to make a connection to the IBM SDR before giving up and setting the FAIL status of the events. Current Retry This value indicates the current connection attempt the CallController Attempt is on with the Connection Manager.
Connection Manager property The Connection Manager template contains the entries and timers used to coordinate the call attempts to IBM SDR. There may be a backup SACM if high availability is required. Table 11. Connection Manager properties Parameter Description Connect to SDR...
The Dialer property allows you to define the modem parameters and account values for communication to the IBM SDR. In this entry, required fields are marked by the ! character, as in other screens within Electronic Service Agent. However, there is no verification of required fields for the modem parameters since a modem is not required for local setup of the rest of the Electronic Service Agent system.
Setting to false prevents use of resolv.conf file. ! Primary DNS The primary DNS IP used to access IBM SDR during dialing. Secondary DNS The secondary DNS IP used to access IBM SDR during dialing. ! TTY # The available port number the modem is physically connected to.
All queued entries are set to a Failed status if appropriate. The CallLog property shows Canceled in the transmission description. CallLog property The CallLog property displays a table of all calls made (or attempted) to IBM. Table 15. CallLog parameters Column Description...
An Error Event occurred that is considered a caution or informational entry. Failed A Electronic Service Agent Error Event transmission failed to open a PMR on the IBM Server Agent Server. Held An Electronic Service Agent Error Event entry was created and set to a Held status.
Table 16. E-mail alert template (continued) Template Description Heart Beat The machine failed a heart beat. Performance If an error is detected during PM/AIX data collection or transmission. Test E-mails This contact should receive any test e-mail’s sent. Extended Error Data If fault occurs while collecting or transmitting extended error data.
Inventory Scout can be used to collect the NAS Gateway 500’s vital product data (VPD) and transmit this information, through the Electronic Service Agent (ESA) to IBM for matching with a Miscellaneous Equipment Specification (MES) upgrade. When you run Inventory Scout it generates a data file that can be viewed. You can use this data file to see the current level of firmware loaded on the NAS Gateway 500 (for example, Adapters, System Software).
UPS. The actual amount of run time depends on the number and type of feature codes installed and the capacity of the batteries in the UPS. The Redundant or Interruptible Power for the IBM NAS Gateway 500 Technical Note lists a set of supported UPS units.
3. After the NAS Gateway 500 is powered off and OK is displayed on the operator panel. You can restore the main power to the UPS and power on the NAS Gateway 500. NAS Gateway 500 Administrator’s Guide...
Adding new hardware To add new hardware options to your NAS Gateway 500, use the IBM TotalStorage NAS Gateway 500 Hardware Installation Guide. Be aware that hardware installation requires root access to the machine, and can require that the entire box to be powered off.
“581” displayed on the operator panel. Adding Remote Mirroring For a field upgrade from a single site to a dual site with Remote Mirroring, contact IBM or check the IBM support Web-site for the most up-to-date procedures and instructions. The Web-site is www.ibm.com/servers/storage/support. Adding clustering Note: For the most up-to-date procedures and instructions, contact IBM or check the IBM support Web site.
Upgrading the system 1. Export volumes from the existing node. If volumes had been previously defined on the existing node which will now be part of a cluster, and those volumes are to be restored after the upgrade, then the volumes must be exported now. Once cluster configuration is complete they can then be imported to the dual-node system.
Always check the NAS Gateway 500 Support Web site for the latest updates and instructions. The Web address is: http://www.ibm.com/servers/storage/support/download.html Installation and Packaging of Updates NAS Gateway 500 updates are supported in the following installation formats: v RPM Package Manager (RPM)
Types of Update packages System Software Maintenance Release System Software Maintenance Release/Level consists of one fileset update for each fileset that has changed since the base level of the release of NAS Gateway 500. Each of these fileset updates are cumulative, containing all fixes for that fileset since the official Release was introduced, and supersedes all previous updates for the same fileset.
System firmware updates This section provides information and instructions for updating the system firmware. You may need to perform these steps if you are installing an option or if your support representative has instructed you to update your firmware. If you cannot download from the Web, do the following: v If the system cannot be powered on, but the service processor menus are available, see “Using the service processor menu method”...
Attention: Ensure that the system is not running any user applications when you begin the update process. Do not power off the system at any time before the update process completes. Checksums should be used to verify that files have not been corrupted or altered during transmission.
Notes: 1. If the wrong diskette is inserted at any time, or if the diskette is left in the drive after it has been read, B1FD 001F is displayed, indicating that the wrong diskette is in the drive. 2. If B1FD 001A is displayed at any time during the process, the service processor must be reset by activating the pinhole reset switch on the operator panel.
256 to set the dual in-line package (DIP) switches on the modem. Note: The IBM 7852-400 modem has DIP switches on the right side of the unit. See “IBM 7852-400 DIP switch settings” on page 257 for the correct switch settings.
Gateway 500, Switch 5 needs to be set to the on (up) position to enable auto-answer. If your security requirements do not allow remote dial-in, switch 5 needs to be set to the off (down) position to disable auto-answer. See “IBM 7852-400 DIP switch settings” on page 257 for proper setting of switches.
IBM 7857 AT CMD aa " td_ rd_ dsr_ ec " ll_ 5. Press ↓ seven times until the S-REGISTER message is displayed. S-REGISTER D7 6. Press → until the message Ring to answer on is displayed. S-REGISTER D7 Ring to answ. On=2_ 7.
Switch Position Function Maximum throughput enabled RTS normal functions Down Enable command mode Down Remote digital loopback test enabled Dial-up line enabled AT responses enabled (extended responses disabled) *Down Asynchronous operation 28.8-KB line speed CD and DSR normal functions 2-wire leased line enabled * Only switches 11 and 12 are changed from the factory default settings.
Managing administrators Table 17. Administrator SMIT fastpaths and WebSM access Command Description mknasadm Add administrative user. (Based on mkuser) SMIT fastpath smit mknasadm WebSM NAS Management→NAS System→Administrators→Overview and Tasks→Create a NAS Administrator lsnasadm List NAS administrators. (Based on lsuser) SMIT fastpath smit lsnasadm WebSM NAS Management→NAS...
Managing applications (TSM, TSANM, TSRM, SNMP) Table 18. TSM, TSANM, TSRM and SNMP SMIT fastpaths and WebSM access Command Description tsrmasetconfig Configure communication parameters for TSRM Agent. SMIT fastpath smit tsrmasetconfig WebSM NAS Management→NAS System→Node (Server IP Address)→Applications→TSRM→Configure TSRM Agent→specify settings→→OK tsrmasetstate Start or stop TSRM Agent.
Table 18. TSM, TSANM, TSRM and SNMP SMIT fastpaths and WebSM access (continued) Command Description tsanmasetconfig Configure communication parameters for TSANM Agent. SMIT fastpath smit tsanmasetconfig WebSM NAS Management→NAS System→Node (Server IP Address)→Applications→TSANM→Configure TSANM Agent Password→specify settings→OK tsanmasetstate Start or stop TSANM Agent. SMIT fastpath smit tsanmasetstate WebSM...
Table 18. TSM, TSANM, TSRM and SNMP SMIT fastpaths and WebSM access (continued) Command Description tsmcsetconfig Configure communication parameters for TSM Client SMIT fastpath smit tsmcsetconfig WebSM NAS Management→NAS System→Node (Server IP Address)→Applications→TSM →Configure TSM Client→specify settings→OK tsmcbackup -i TSM Backup - Incremental SMIT fastpath smit tsmcbackupi WebSM...
Table 18. TSM, TSANM, TSRM and SNMP SMIT fastpaths and WebSM access (continued) Command Description snmpinfo Request values of Management Information Base (MIB) variables managed by a Simple Network Management Protocol (SNMP) agent. SMIT fastpath smit snmpinfo_get WebSM NAS Management→NAS System→Node (Server IP Address)→Applications→SNMP→Get SNMP Information snmpinfo...
Directories This section contains the following information: v “NIS SMIT fastpaths and WebSM access” v “NIS+ command SMIT fastpaths and WebSM access” on page 269 v “LDAP SMIT fastpaths and WebSM access” on page 270 NIS SMIT fastpaths and WebSM access Table 20.
Table 20. NIS SMIT fastpaths and WebSM access (continued) Command Description yppoll Display order number of NIS map in use on server. SMIT fastpath smit yppoll WebSM ypset Bind NIS client to specific server. SMIT fastpath smit ypset WebSM ypwhich Identify current NIS server.
NIS+ command SMIT fastpaths and WebSM access Table 21. NIS+ command SMIT fastpaths and WebSM access Command Description nisinit Initialize system as NIS+ client. SMIT fastpath smit nisp_nisd_start WebSM NAS Management→NAS System →Directory Services→NIS+→NIS+ Client→(right-click the client). Select Open from the Selected menu. nisclient Configure this host as a NIS+ client.
Managing devices Table 24. Devices command SMIT fastpaths and WebSM access Command Description cfgmgr Configure new devices. SMIT fastpath smit cfgmgr WebSM NAS Management→NAS System→Node→Devices→Overview and Tasks→Discover devices that were powered on after the last system restart lscfg Show system device configuration. SMIT fastpath smit lscfg WebSM...
Table 24. Devices command SMIT fastpaths and WebSM access (continued) Command Description mklinkagg Create a link aggregation device. SMIT fastpath smit mklinkagg WebSM NAS Management→NAS System→Node→Devices→Communication→ Overview and Tasks→Create a Link Aggregation. chlinkagg Change attributes of a link aggregation device. SMIT fastpath smit chlinkagg WebSM...
Managing file serving This section contains the following information: v “FTP command SMIT fastpaths and WebSM access” v “HTTP command SMIT fastpaths and WebSM access” v “NFS command SMIT fastpaths and WebSM access” on page 276 FTP command SMIT fastpaths and WebSM access Table 25.
Table 26. HTTP command SMIT fastpaths and WebSM access (continued) Command Description apachectl stop Stop HTTP service. SMIT fastpath smit apachectl_stop WebSM NAS Management→NAS System→File Serving→HTTP→Stop HTTP service adminctl start Start HTTP administration service. SMIT fastpath smit adminctl_start WebSM NAS Management→NAS System→File Serving→HTTP→Start HTTP Administration service adminctl restart...
Table 27. NFS command SMIT fastpaths and WebSM access (continued) Command Description chnfs Change number of daemons. SMIT fastpath smit chnfs WebSM NAS Management→NAS System→File Serving→Network File System. From the Network File Systems menu, select Change Number of NFS Daemons. mknasnfsexp Add a directory to exports list.
Table 27. NFS command SMIT fastpaths and WebSM access (continued) Command Description showmount Display a list of all clients with remotely mounted filesystems. SMIT fastpath smit showmount WebSM mkpcnfs Start PC NFS. SMIT fastpath smit mkpcnfs WebSM rmpcnfs Stop PC NFS. SMIT fastpath smit rmpcnfs WebSM...
CIFS command SMIT fastpaths and WebSM access Table 28. CIFS command SMIT fastpaths and WebSM access Command Description Start server. SMIT fastpath smit smbadminstart WebSM NAS Management→NAS System →File Serving→CIFS→Overview and Tasks→Start local CIFS Server Operations Stop server SMIT fastpath smit smbadminstop WebSM NAS Management→NAS System →File...
Table 28. CIFS command SMIT fastpaths and WebSM access (continued) Command Description Network logon. SMIT fastpath smit smbcfgauthnetlog WebSM File server characteristics SMIT fastpath smit smbcfgflags1 WebSM Work with CIFS file shares SMIT fastpath smit smbsrvres WebSM NAS Management→NAS System →File Serving→CIFS→CIFS Server→(right-click a server)→New→File System Share List all CIFS users...
Managing the network Table 29. Network SMIT fastpaths and WebSM access Command Description Display and modify address resolution. SMIT fastpath WebSM autoconf6 Automatically configure IPv6 network interfaces at boot time. SMIT fastpath WebSM chauthent Change the configured authentication methods for the system. SMIT fastpath WebSM hostname...
Table 29. Network SMIT fastpaths and WebSM access (continued) Command Description lssrc Get the status of a subsystem, a group of subsystems, or a subserver. SMIT fastpath smit inet WebSM NAS Management→NAS System →Node(Server IP Address)→Network→TCP/IP (IPv4 and IPv6)→Subsystems mktcpip Set the required values for starting TCP/IP on a host.
Table 29. Network SMIT fastpaths and WebSM access (continued) Command Description traceroute Print the route that IP packets take to a network host. SMIT fastpath WebSM mkroute Add a static route. SMIT fastpath smit mkroute WebSM NAS Management→NAS System→*Node IP*→Network→Overview and Tasks→Static route wizard rmroute Delete a static route on the local node, its peer node, or both.
Managing the system This section contains the following information: Backup and recovery SMIT fastpaths and WebSM access Table 31. Backup and recovery SMIT fastpaths and WebSM access Command Description mknasb Create configuration file backup. SMIT fastpath smit mknasb WebSM NAS Management→NAS System→Node→System Environment→Backup and Restore→Backup Configuration Files restnasb...
Table 33. Date and time SMIT fastpaths and WebSM access (continued) Command Description date Change or show date and time. SMIT fastpath smit date WebSM NAS Management→NAS System→Node→System Environment→Settings, then double-click the Date and Time Problem determination SMIT fastpaths and WebSM access Table 34.
System information command SMIT fastpaths and WebSM access Table 35. System information command SMIT fastpaths and WebSM access Command Description showlog Show command log. SMIT fastpath smit showlog WebSM filemon Monitors performance of file system (see also trcon, trcoff, trcstop). SMIT fastpath smit fsperf WebSM...
Table 35. System information command SMIT fastpaths and WebSM access (continued) Command Description trcstop Stop tracing (see also filemon, trcon, trcoff). SMIT fastpath smit trcstop WebSM NAS Management→NAS System →Node→System Environment→System Information→Performance Monitoring→Complete filemon processing and generate report vmstat Virtual memory statistics. SMIT fastpath smit vmstat WebSM...
Managing volumes, Remote Mirroring, and snapshots Managing local volumes Table 36. Volumes command SMIT fastpaths and WebSM access Command Description mkvol Create a NAS volume. SMIT fastpath smit mkvol WebSM NAS Management→NAS System →Volumes→Overview→Tasks→Create a NAS volume chvol Change a NAS volume. SMIT fastpath smit chvol WebSM...
Table 36. Volumes command SMIT fastpaths and WebSM access (continued) Command Description mirvol -u Unmirror a NAS volume. SMIT fastpath smit unmirvol WebSM NAS Management→NAS System →Volumes→→All Volumes →(right-click a volume name)→Unmirror replacevol Replace a NAS volume. SMIT fastpath smit replacevol WebSM NAS Management→NAS System →Volumes→→All Volumes →(right-click a volume name)→Replace...
2. When you are ready to initiate site failback, start the cluster on the recovering site from the command line (alternatively, you can use SMIT or WebSM from the Cluster Management menu). Either start the cluster on one node at a time with Enable a Server in the Cluster (the clnasennode command), or Enable Cluster (the clnasencluster command).
state map devices so that data at the rejoining site is brought up to date. If writes occurred on both sites during the site isolation situation, you must unify the state maps on the GeoMirror devices to correct any data divergence that occurred. Then you bring up the nodes at the rejoining site.
GeoMirror devices. Important transitions in the state of a data region, as it traverses the geographic mirroring process, are synchronously recorded in the state map. In that way, a GeoMirror device can be reconstructed based on the surviving copy and the associated state maps. The state map contains the current state of all data regions written on the GeoMirror device.
Change State Map Move cursor to desired item and press Enter Preview Unified State Map Unify State State Maps Set State in State Map 5. Click Set State in State Map and press Enter. A window similar to the following is displayed: Set State in State Map Type or select values in entry fields...
Point of View: Node Clam ----------------------------------- Point of View GMD List: ----------------------------------- Name: gmd0 Status: AVAILABLE State Map: Cell Value ------- --------- 0x3 0x3 0x3 0xf 0xf 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 The result of the same command listing the state map for the same device on a remote peer node might be similar to the following: State Map:...
Preview Unified State Map Type or select values in entry fields. Press Enter AFTER making all desired changes [Entry Fields] * Device name  + 5. Enter the name of the device for which to show unified state map information. To see a list of devices to select, click on the Device Name option and press F4.
Changing and showing a cluster snapshot Changing a cluster snapshot allows you to alter the name of the snapshot and the description of the snapshot. You can also optionally show the same information without changing the snapshot. 1. Enter the smit hacmp fastpath. 2.
applying the snapshot are removed and an automatically saved snapshot (at the time the first one was applied) can be used to restore the previous cluster configuration. 1. Enter the smit hacmp fastpath. 2. Select Extended Configuration and press Enter. 3.
your cluster snapshot, you can configure a custom snapshot method. Three tasks are available for configuring a custom snapshot method: v “Adding a custom snapshot method” v “Changing or showing a custom snapshot method” v “Removing a custom snapshot method” Adding a custom snapshot method 1.
7. The custom method is removed. Press Esc+0 to exit SMIT. Appendix D. Cluster snapshot configuration...
Call Home is no longer provided by the Service Processor. Call Home is now provided through IP as well as modem by the Electronic Service Agent software. v Appendix B, in the IBM TotalStorage NAS Gateway 500 Service Guide is replaced by Appendix A in this guide.
b. To display the hostname of the local site peer node, enter /opt/nas/lib/cluster/clnaspeer -n hostname . c. If there is no local peer node, display the name of the remote site node or nodes by entering /opt/nas/lib/cluster/geonasremotenodes -n <this hostname>. The first name listed is the primary node at the remote site. Note: Record all the hostnames.
3 4 5 Figure 54. Operator panel Power-on button Power-on LED (blinks when in standby) Attention LED SCSI port activity LED Ethernet port activity LED Operator panel display RJ-48 front serial port 1 connector (serial port 1) Service processor reset switch (pinhole) System reset button Note: The boot process can take 15-30 minutes, depending on the system configuration and attachments.
Note: This information replaces that described in the IBM TotalStorage NAS Gateway 500 Hardware Installation Guide. To install a hot-plug disk drive, perform the following steps: 1. Remove the front bezel, as described in the Hardware Installation Guide. 2. Remove the disk drive from its protective packaging, and open the drive latch handle.
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adapter load balancing. The ability of several adapters in a team to be active simultaneously, with the outbound-traffic load balanced across all the adapters in the team; spreading tasks among adapters improves performance by preventing uneven distribution of workload. If one adapter in the team fails, the outbound traffic is redistributed across the remaining active adapters in the team.
client. A computer system or process that requests access to the data, services, or resources of a server (another computer system or process). Multiple clients may share access to a common server. client/server model. A common software model in which a server program waits for requests from client programs and responds when a request is received.
Direct Memory Access (DMA). A technique in which an adapter bypasses a computer’s CPU, and performs the transfer of data between itself and the system’s memory directly. DMA. See Direct Memory Access. DNS. See Domain Name System. Domain Name System (DNS). In the Internet suite of protocols, the distributed database system used to map domain names to IP addresses.
Fast Ethernet. An Ethernet standard that provides a data rate of 100 Mbps. feature code. A code used by IBM to process hardware and software orders. FEC. See Fast Etherchannel. Federal Communications Commission (FCC). A board of commissioners appointed by the President under the Communications Act of 1934, having the power to regulate all interstate and foreign communications by wire and radio originating in the United States.
GEC. See Gigabit Etherchannel. geographic cluster (GeoCluster). A cluster with remote mirroring. A highly available system consisting of two sites that can be geographically distant from one another. This allows for continued availability in the case of the failure of an entire site.
IETF. See Internet Engineering Task Force. iLUN. See iSCSI client logical-unit number. IML. See initial microcode load. integrated development environment (IDE). IP aliasing, IP address takeover (IPAT) through IP aliasing. A networking capability that allows placing a service IP address into a network interface as an alias, and keeping the old (boot) IP and hardware address. initial microcode load (IML).
N. See newton. NAS. See network-attached storage. NetBIOS. A standard interface to networks, IBM personal computers (PCs), and other compatible PCs. It is used on LANs to provide message, print-server, and file-server functions. Application programs that use NetBIOS need not manage the details of LAN data-link-control protocols.
newton (N). The unit of force required to impart an acceleration of one meter per second per second to a mass of one kilogram (1 m/s NFS. See Network File System. NIS. See network information services. node. A server participating in the cluster. optical cable.
resource group. A set of resources handled as one unit. router. An attaching device that connects two LAN segments at the reference-model network layer. The LAN segments may use similar or different architectures. SAN. See storage area network. SCSI. See small computer system interface. SDLC.
synchronous data transfer. A physical transfer of data to or from a device that has a predictable time relationship with the execution of an I/O request. tape device. A collection of tape units that share a model type and serial number (such as all the logical unit numbers (LUNs) of a tape library).
virtual local area network (VLAN). A logical association of switch ports based upon a set of rules or criteria such as MAC addresses, protocols, network address, or multicast address. This concept permits resegmentation of the LAN without requiring physical rearrangement. virtual logical unit number (VLUN).
optional features (continued) Remote Client, starting WebSM cluster 4 Linux 19 Windows 19 Remote Mirroring adding 244 remove panel machine 224 add or delete NAS administrators 35 removing CIFS server identification 53 CIFS shares 144 CIFS user authentication 55 CIFS user 146 features selection 25 LDAP client configuration 108 file access user 38...
showing (continued) starting or changing boot state of Tivoli SAN Manager CIFS server 139 agent 97 keyserv daemon 153 or changing the boot state of TSM storage agent 96 NFS 131 or changing the boot state of TSRM agent 99 SNMP 100 snapshot schedule 182 Tivoli SAN Manager agent 97...
TSM storage agent configuring 95 Web sites xxii showing or changing the boot state 96 firmware updates 248 starting and stopping 95 microcode updates 248 TSRM agent Web-based System Manager Remote Client configuring 98 installing 15 showing or changing the boot state 99 Linux 15 starting and stopping, 98 requirements 15...
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