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Symptom
The System Management Services menu is displayed.
The system appears to be stopped, the disk activity light
is on continuously, and a beep was heard from the
system unit.
The system stops with the message STARTING SOFTWARE
PLEASE WAIT displayed.
The message The system will continue the boot
process is displayed continuously on the system unit's
console.
Step 6
The diagnostics loaded correctly.
Go to "Problem determination using the standalone or online diagnostics" on page 247.
Step 7
There is a problem with the keyboard.
Go to the problem determination documentation for your ASCII terminal.
254
NAS Gateway 500 Service Guide
Action
The device or media that you are attempting to boot from
might be faulty.
1. Check the SMS error log for any errors. To check the
error log:
v View Error Log
v If an error is logged, check the time stamp.
v If the error was logged during the current boot
attempt, record it and report it to your service
representative.
v If no recent error is logged in the error log,
continue to the next step below.
2. If you are attempting to load the online diagnostics,
try loading the standalone diagnostics. Otherwise,
record error code M0SCSI01 and report the problem
to the service organization.
Record error code M0MEM001 and report the problem to
the service organization.
Report error code M0BT0000 and report the problem to
the service organization.
Report error code M0SCSI01 and report the problem to
the service organization.
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