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Table 16. Service processor error codes (continued)
Error code Description
4B23 26F8 Description: 1-way processor card fault
Action: This error code indicates that the processor repeat gard function has deconfigured a
processor. Do the following:
1. Go to the processor configuration/deconfiguration menu, located under the system information
menu in the service processor menus.
Look at the status of the processors. If any of the processors has a status of manually
deconfigured, reconfigure the processors and boot the system to the SMS menus. Power off
the system using the white power button and look again at the status of the processors.
If all of the processors are configured in the processor configuration/deconfiguration menu, the
problem has been resolved.
If any of the processors has a status of deconfigured by the system, either before or after the
boot to the SMS menus, go to step 2.
2. Replace the processor card (on which the deconfigured processor resides) specified by the
location code.
4B23 26FA Description: 2-way processor card fault
Action: This error code indicates that the processor repeat gard function has deconfigured a
processor. Do the following:
1. Go to the processor configuration/deconfiguration menu, located under the system information
menu in the service processor menus.
Look at the status of the processors. If any of the processors has a status of manually
deconfigured, reconfigure the processors and boot the system to the SMS menus. Power off
the system using the white power button and look again at the status of the processors.
If all of the processors are configured in the processor configuration/deconfiguration menu, the
problem has been resolved.
If any of the processors has a status of deconfigured by the system, either before or after the
boot to the SMS menus, go to step 2.
2. Replace the processor card (on which the deconfigured processor resides) specified by the
location code.
4B23 26FB Description: 2-way processor card fault
Action: This error code indicates that the processor repeat gard function has deconfigured a
processor. Do the following:
1. Go to the processor configuration/deconfiguration menu, located under the system information
menu in the service processor menus.
Look at the status of the processors. If any of the processors has a status of manually
deconfigured, reconfigure the processors and boot the system to the SMS menus. Power off
the system using the white power button and look again at the status of the processors.
If all of the processors are configured in the processor configuration/deconfiguration menu, the
problem has been resolved.
If any of the processors has a status of deconfigured by the system, either before or after the
boot to the SMS menus, go to step 2.
2. Replace the processor card (on which the deconfigured processor resides) specified by the
location code.
222
NAS Gateway 500 Service Guide
Action or
possible failing FRU
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