Table of Contents
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Table 16. Service processor error codes (continued)
Error code Description
4065 0BF0 Problem with RIO interface (I/O slot 0, I/O port
3)
4065 0C10 Processor 0 configuration error: VPD mismatch
for processor card 0. (Service processor code
problem.)
4065 0C11 Proc 1 configuration error: VPD mismatch for
processor card 1. (Service processor code
problem.)
4065 0CA5 Invalid system configuration
4065 0CA6 No usable memory left in the system. The
system must be rebooted.
4065 0CA9 Incorrect or incompatible DIMMs are installed.
4065 0CAA System memory exceeds the limit for this
system type and model.
4065 0EA0 MOPS service processor code error.
4065 0EA1 Operating system code on main processor
4065 0EA2 PRD code on service processor error.
4065 0EA4 The service processor detected a problem, but
was unable to isolate the source.
4065 0EAF Service processor code and system type are
unknown.
4065 0EB0 JTAG problem
4065 0EB1 Attention line 0 stuck fault
4065 0EB2 Attention line 1 stuck fault
4065 0EB3 Attention line 2 stuck fault
160
NAS Gateway 500 Service Guide
Action or
possible failing FRU
1. Check for system firmware updates.
2. Check the cabling between the CEC and the
I/O subsystems.
3. CEC backplane, U0.1-P1
4. Call service support.
1. Check for system firmware updates.
2. Call service support.
1. Check for system firmware updates.
2. Call service support.
1. Check that the processor cards and DIMMs
are properly installed and configured.
2. If there are any FRUs listed in the service
processor error log entry, replace them one
at a time.
3. Go to "MAP 1540: Problem Isolation
Procedures" on page 69.
Go to "MAP 1240: Memory Problem Resolution"
on page 52.
Check that the DIMMs are properly configured
and are the right type for the system.
Remove the DIMMs until the memory does not
exceed the limit for this system type and model.
1. Check for system firmware updates.
2. Call service support.
1. Check for operating system code updates.
2. If there are other symptoms, go (one
symptom at a time) to the "Quick Entry MAP"
on page 40 and follow the instructions.
3. Call service support.
1. Check for system firmware updates.
2. Call service support.
Contact next level of support.
1. Check for system firmware updates.
2. Call service support.
Go to "MAP 1541: JTAG Problem Isolation" on
page 71.
Go to "MAP 1540: Problem Isolation Procedures"
on page 69.
Go to "MAP 1540: Problem Isolation Procedures"
on page 69.
Go to "MAP 1540: Problem Isolation Procedures"
on page 69.
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